Summary of Encore 2
Page 1
User's manual portable printer part no. Uman-en2+ rev.G, march, 2003.
Page 2: Proprietary Statement
Ii proprietary statement this manual contains proprietary information of zebra technologies corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to an...
Page 3: Contents
Iii continued next page contents introduction ................................................................... O-1 printer specifications ................................................... O-2 physical ......................................................................... O-2 environmental .....
Page 4: Appendix A
Iv communicating to the printer ................................... O-20 cable communications ............................................... O-21 ir communications ..................................................... O-22 bluetooth™ networking overview .............................. O-23 appendix ...
Page 5: Operation Section
Operation section.
Page 7: Introduction
O-1 uman-en2+ introduction the encore™2 portable printer is the latest development in direct ther- mal printing technology from zebra technolo- gies corpora- tion. This por- table printer is ideally suited to print shelf labels, tickets, price change stickers, receipts, linerless labels and any othe...
Page 8: Printer Specifications
O-2 uman-en2+ . Printer specifications physical height: 5.1" (130 mm) width: 4.0" (102 mm) depth: 3.12" (79 mm) weight: 1.3 lbs. (.58 kg) with batteries/ no media environmental operating temperature: 14 ° to 104 ° f (-10 ° to 40 ° c) storage temperature: -4 ° to 140 ° f (-20 ° to 60 ° c) relative hu...
Page 9: Communications Protocol
O-3 uman-en2+ communications protocol the encore 2 supports rts/cts (hardware) and xon/ xoff handshaking protocols to synchronize with the host terminal. The handshaking protocol and the baud rate is programmable. The default communications parameters are: handshaking = rts/cts baud rate = 9,600 par...
Page 10: Media Type
O-4 uman-en2+ media type • paper labels • synthetic labels • plain paper • tags • two-part thermal receipts • linerless labels (on linerless models only) media handling media width: max. 2.12" (54 mm) min. 1.0" (25 mm) maximum print width: 1.9" (48 mm) media core size: .75" (19 mm) • adjustable stoc...
Page 11: Formats
O-5 uman-en2+ formats • 25 resident fonts • optional international character fonts • flash memory for down-loadable programs, label formats, fonts and graphics • fully scalable fonts • built-in graphics support accessories and options • single battery pack fast charger • four battery pack fast charg...
Page 12: Controls
O-6 uman-en2+ controls keypad functions feed switch: advances media to next label or sense mark without printing. On switch: momentary on action turns printer on off switch: turns printer off. Power light: indicates printer is turned on status light: steady light indicates printer is either out of m...
Page 13: Batteries And Charging
O-7 uman-en2+ batteries and charging removing and replacing batteries batteries are removed from the encore 2 by the follow- ing procedure: 1. Face the front of the printer. Push the battery release button on the right side of the printer down as indicated by the arrow. 2. Firmly slide the battery p...
Page 14: Chargers
O-8 uman-en2+ chargers listed below are the specifications for the encore 2 chargers: ucn72-4: (p/n series ac15482-tab) (part numbers will vary depending on specific country of use. Consult factory for complete part numbers.) this charger is designed to charge up to four batteries simultaneously. Ba...
Page 15: Battery Safety Warnings
O-9 uman-en2+ battery safety warnings battery terminals are recessed to prevent acciden- tal short circuiting of the battery. Allowing these terminals to contact conductive material will create a short circuit which could cause burns and other injuries or could start a fire. Use of any charger not a...
Page 16
O-10 uman-en2+ m edia i nstallation : p eeler not in use m edia i nstallation : p eeler in use peeler roller platen “open” button edge guide platen edge guide “open” button media liner peeler bar.
Page 17: Installation of Media
O-11 uman-en2+ continued next page installation of media the encore 2 can print continuous batches of labels or print and separate labels automatically using its built in label peeler. The following details how media installation for these two modes. Peeler not in use (journal, linerless, or batch q...
Page 18
O-12 uman-en2+ installation of media (continued) 5. Slide the edge guide back over the spindle and against the roll of media. Roll should be against the inside wall of the paper compartment. 6. Close the top and insure it is securely latched before beginning to print. Insure labels feed over the pee...
Page 19: Troubleshooting
O-13 uman-en2+ continued next page troubleshooting self test: perform the self test as described in the controls sec- tion. The unit should print a line of interlocking “x’s followed by two reports. The first report indicates model, rom version, serial number, baud rate, etc. The second report conta...
Page 20: Error Light Flashing
O-14 uman-en2+ error light flashing • no application: reload program. • if using wireless communications: normal indication data is being received. Error light always on: • check that media is loaded and that the print head is closed and securely latched. Skips labels: • check media for top of form ...
Page 21: The Printer.
O-15 uman-en2+ never use any sharp objects on printer mechanism as it could damage the print head or the platen. Use only alcohol and a cotton swab for cleaning the printer..
Page 22: Maintenance
O-16 uman-en2+ maintenance the encore 2 should be cleaned periodically (approxi- mately every two weeks), depending on usage and the type of media being employed. Components of the printer that require periodic mainte- nance are: • the print head • platen (print roller) on printers configured for li...
Page 23: Cleaning The Print Head:
O-17 uman-en2+ continued next page never use any sharp objects on printer mechanism as it could damage the print head and platen. Use only the supplied cleaning pen or a cotton swab saturated with alcohol for cleaning. Always turn the printer off prior to any cleaning operation. Cleaning the print h...
Page 24: Linerless Media Printers
O-18 uman-en2+ linerless media printers printers using linerless media require more frequent cleaning. Linerless media deposits adhesive which must be removed for optimum performance. Linerless printers can be identified by a platen which is not black, or by reading the unit’s fifteen digit product ...
Page 25: Any Cleaning Operation.
O-19 uman-en2+ inside the media compartment that come in contact with the linerless media adhesive should be cleaned, along with: • ridged section on the latch • area around the bar/gap sensor and label pres ence sensor • printhead • inside surface of the edge guide note: it is not necessary to clea...
Page 26
O-20 uman-en2+ communicating to the printer the printer must establish communications with a host terminal which sends the data to be printed. Communi- cations occur in three basic ways: • by a cable between the printer and its host terminal • infrared (usually by means of the industry standard irda...
Page 27: Cable Communications
O-21 uman-en2+ continued on next page cable communications all encore 2 printers can communicate by cable; the specific cable supplied with your printer will vary with the host terminal. The 8- pin circular connector on your communications cable plugs into the serial communica- tions port on the bot...
Page 28: Ir Communications
O-22 uman-en2+ ir communications printers equipped for infrared (ir) communications are identified by a small “ir” logo under the unit’s ir window. Ir allows wireless communications between the printer and the host terminal. Ir units can also communicate with a cable as detailed above, however, ir f...
Page 29: Human Body.
O-23 uman-en2+ bluetooth™ networking overview “bluetooth” is a worldwide standard for the exchange of data between two devices via radio frequencies. Bluetooth radios are relatively low powered to help prevent interfer- ence with other devices, limiting the range of a bluetooth device to about 10 me...
Page 30
O-24 uman-en2+ a typical bluetooth connection sequence in this simplified sequence “joe’s terminal” is a bluetooth ready hand held terminal running an application that needs access to a printer. 1. Joe’s terminal performs a search of its “piconet” (a device inquiry) and determines that there are fou...
Page 32: Appendices
Appendices.
Page 33: Appendix A
A-1 appendix a interface cables pin 1 pin 9 db-9 pin female plug (to p.C.) 8 pin male plug (to printer) (txd) (rxd) (rts) (cts) (gnd) (dtr) (dsr) shield (rxd) (txd) (cts) (rts) (gnd) (dsr) (dtr) shield 3 2 7 8 5 4 6 1 2 3 4 5 7 8 1 4 6 7 3 5 8 2 pc signals printer signals part number bl11757-000 8-p...
Page 34: Appendix A
A-2 appendix a interface cables cable cord t erminal printer te rminal part number lgth/t ype connector connector notes compsee apex ii bl12093-3 8’ coiled r j45 8 pin din norand rt 1 100/1700 series bl11537-1 8’ /coiled 6 pin mindin 8 pin din over-molded rt 1 100/1700 series bl11537-2 12’/coiled 6 ...
Page 35: Appendix A
Appendix a interface cables (continued) a-3 cable cord t erminal printer te rminal part number lgth/t ype connector connector notes symbol (cont .) lr t/ldt3800 cc11371-5 6’ / coiled p im optical 8 pin din “s” printers only & 6800 series teklogic 7030 ilr bl13285-2 coiled 36 pin idc fem 8 pin din 70...
Page 36: Appendix B
A-4 appendix b media supplies to insure maximum printer life and consistent print quality and performance for your individual application, it is recommended that only media produced by zebra be used. These advantages include: • consistent quality and reliability of media products. • large range of s...
Page 37: Appendix C
A-5 appendix c maintenance supplies in addition to using quality media provided by zebra, it is recommended that the print head be cleaned as pre- scribed in the maintenance section. The following items are available for this purpose: • cleaning pen (10 pack), reorder no. An11209-1 (recommended for ...
Page 38: Product Support
A-6 product support contact the help desk at: zebra technologies corporation 30 plan way warwick, rhode island 02886-1012 usa telephone: +1 401.739.5800 fax: +1 401.732.7808 e-mail: risupport@zebra.Com in europe: zebra technologies europe, limited zebra house the valley centre, gordon road high wyco...
Page 39: Patent Information
A-7 d275,286 d347,021 d389,178 d430,199 d433,702 3,964,673 4,019,676 4,044,946 4,360,798 4,369,361 4,387,297 4,460,120 4,496,831 4,593,186 4,607,156 4,673,805 4,736,095 4,758,717 4,816,660 4,845,350 4,896,026 4,897,532 4,923,281 4,933,538 4,992,717 5,015,833 5,017,765 5,021,641 5,029,183 5,047,617 5...
Page 40
Visit our web site at www.Zebra.Com.