Zebra P4T User Manual - R G
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Printing a Configuration Label
To print out a listing of the printer’s current configuration follow
these steps:
1.Turntheprinteroff.Loadthemediacompartmentwithjournal
media(mediawithnoblackbarsprintedontheback)
2.PressandholdtheFeedButton.
3.PressandreleasethePowerbuttonandkeeptheFeedbutton
pressed. When printing starts, release the Feed button.
4.Theprinterwillcreatetworeports.Thefirstreportisabasic
functionaltestoftheprinter.Itprintsaseriesofinterlocking
“X”characterswhichactsasatestoftheprintheadelements
and reports on basic features of the printer including memory
installed.
The second report is a detailed list of the printer’s configura-
tion,includinganyoptionsinstalled(suchasradios)andcur-
rent status of system settings.
RefertoFigures18.1through18.2forasampleconfiguration
label printout.
Performing a Forced Shutdown
Ittheprinterhaslockedupandisnotrespondingtoanyoperator
inputs or external commands, from either a connected terminal or
alinkedLAN,youcanperformaforcedshutdown.
•Iftheprintersoftwarelocksupduringnormaloperation,force
the printer to shut down by pressing and holding the Power
Button for 3 seconds.
•If you try to turn the printer off normally and the software
locksup,theprinterwillautomaticallyshutitselfoffaftera10
second delay.
•Ifyoutrytoturntheprinteroffanditdoesnotrespond,you
can force an immediate shut down by pressing and holding
thePowerButtonagainwithin10seconds.
A forced shutdown will preserve the printer’s data and settings.
Communications Diagnostics
Ifthere’saproblemtransferringdatabetweenaterminalorWLAN,
placingtheprinterintheCommunicationsDiagnosticsMode(also
referredtoasthe“DUMP”mode)willallowdiagnosticanalysis.The
printer will print transmitted data as ASCII characters and their text
representation(oraperiod“.”ifnotaprintablecharacter)forany
datareceivedfromthehostterminalornetwork
ToenterCommunicationsDiagnosticsMode:
1.Printaconfigurationlabelasdescribedabove.
2.Attheendof2nddiagnosticsreport,theprinterwillprint:
“PressFEEDkeytoenterDUMPmode.”
3.PresstheFEEDkey.Theprinterwillprint:“EnteringDUMP
mode.”
Note•IftheFEEDkeyisnotpressedwithin3seconds,the
printerwillprint“DUMPmodenotentered”andwillresume
normaloperation.
4.Atthispoint,theprinterisinDUMPmodeandwillprinttheASCII
hexcodesofanydatasenttoit,andtheirtextrepresentation(or
“.”ifnotaprintablecharacter).
Additionally, a file with a “.dmp” extension containing the ASCII
information will be created and stored in the printer’s memory. It
canbeviewed,“cloned”ordeletedusingtheLabelVistaapplica-
tion.(RefertheLabelVistadocumentationformoreinformation.)
ToterminatetheCommunicationsDiagnosticsMode:
1.TurntheprinterOFF.
2.Wait5seconds.
3. Turn the printer ON.
The printer will resume normal operation.
Calling Technical Support
If the printer fails to print the configuration label, or you encounter
problems not covered in the Troubleshooting Guide, contact Zebra
Technical Support. You will need to supply the following informa-
tion:
•Modelnumber/type(e.g.P4T,RP4T)
•Unit serial number (14 digit number, including dashes) and
ProductConfigurationCode(PCC)(15digitnumber,including
dashes).RefertoAppendixDforthelocationofthesenum-
bers.
•TechnicalsupportcontactinformationmaybefoundinAp-
pendixDofthismanual.
Troubleshooting Techniques
Section Continues