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Zeiss humphrey HFA II-i series Field Service Manual

Manual is about: Field Analyzer

Summary of humphrey HFA II-i series

  • Page 1

    Humphrey ® field analyzer series hfa ii - i field service guide confidential & proprietary part no. 52235, revision c november 2005.

  • Page 2

    Proprietary notice information contained in this document is copyright carl zeiss meditec incorporated and may not be reproduced in full or in part by any person without prior written approval of carl zeiss meditec. Its purpose is to provide the user with adequately detailed information so as to rep...

  • Page 3: Revision Control List

    Revision control list document: field analyzer series hfa ii - i field service guide part no.: 52235 - revision c issued date: november 2005 listed at the bottom of each page is the part number of the field service guide, along with the revision letter and date for that page (for example, 52235c1105...

  • Page 5

    Humphrey field analyzer ii - i table of contents confidential and proprietary 52235c1105 v field service guide table of contents section 1 - general information 1.1 about this field service guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3 1.1.1 general information . . . . ...

  • Page 6

    Table of contents humphrey field analyzer ii - i confidential and proprietary field service guide vi 52235c1105 3.6 cpu/backplane enclosure removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 17 3.7 cpu and backplane removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 7

    Humphrey field analyzer ii - i table of contents confidential and proprietary 52235c1105 vii field service guide 3.40 blue-yellow module / bowl plug removal . . . . . . . . . . . . . . . . . . . . . . . . 3 - 52 3.41 bowl removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 8

    Table of contents humphrey field analyzer ii - i confidential and proprietary field service guide viii 52235c1105 4.8.3.1.2 blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21 4.8.3.2 bowl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -...

  • Page 9

    Humphrey field analyzer ii - i table of contents confidential and proprietary 52235c1105 ix field service guide section 6 ­ diagrams figure 6-1. System interconnect diagram figure 6-2. Projection path figure 6-3. Cpu pcb figure 6-4. Backplane board figure 6-5. Motor driver pcb projection assembly fi...

  • Page 10

    Table of contents humphrey field analyzer ii - i confidential and proprietary field service guide x 52235c1105 7.7.8 projection turret assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 28 7.7.9 bowl assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 11

    Humphrey field analyzer ii - i table of contents confidential and proprietary 52235c1105 xi field service guide appendix c. Data transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C - 1 c.1 serial transfer modes . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 12

    Table of contents humphrey field analyzer ii - i confidential and proprietary field service guide xii 52235c1105 k.4.3 delete hard disk database . . . . . . . . . . . . . . . . . . . . . . . K - 4 k.4.4 delete temporary database . . . . . . . . . . . . . . . . . . . . . . K - 4 k.4.5 reconstruct dat...

  • Page 13

    Confidential and proprietary 52235c1105 1 - 1 field service guide section 1 - general information 1.1 about this field service guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3 1.1.1 general information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3 1...

  • Page 14: Notes:

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 2 52235c1105 notes:.

  • Page 15: 1.1

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 3 field service guide 1.1 about this field service guide 1.1.1 general information this service guide is the field service reference for troubleshooting, repair, adjustment, and calibration of the models 7...

  • Page 16: 1.2

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 4 52235c1105 1.1.2 conventions the following conventions apply in this manual: p the terms left, right, front and back of the instrument are as viewed from the patient position, unless noted other...

  • Page 17: 1.3

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 5 field service guide 1.3 hfa ii - i service strategy 1.3.1 two-level service strategy a two-level service strategy is used for the hfa ii - i: level 1 for on-site service; and level 2 for repair center se...

  • Page 18

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 6 52235c1105 if a repair is required to render the instrument operable, and as long as the repair does not affect the original light intensity data, the repair can be performed and then the before...

  • Page 19

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 7 field service guide additional if upgrade to blue-yellow: g before and after light intensity verification printouts g after foveal ‡ g calibration notice* , if needed. If performing pm: g covered by item...

  • Page 20: 1.4

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 8 52235c1105 1.4 configuration parameters configuration parameters can be entered and stored in the system by the user. This data is stored on the hard disk. Calibration data also is stored on the...

  • Page 21

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 9 field service guide 5. If the power cord or plug on the instrument is damaged, a shock or fire hazard may result. Do not allow continued operation of the instrument until the damaged cord or plug has bee...

  • Page 22: 1.6

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 10 52235c1105 7. Do not rub the inner bowl surface while attempting to clean it; rubbing will cause a noticeable polished area in the bowl. 8. Do not touch the glass surface of the projection lamp...

  • Page 23

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 11 field service guide 1.7.2 gaze tracking the hfa ii - i uses two systems for measuring patient fixation: the standard heijl-krakau blind- spot monitoring and the ir gaze tracking system. Both methods can...

  • Page 24

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 12 52235c1105 spikes that appear on the gaze graph (figure 1-6) are analyzed as follows: p upward spikes indicate that the patient has lost fixation; • a spike that reaches the top horizontal line...

  • Page 25

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 13 field service guide figure 1-3. Determining the pupil center figure 1-4. Patient fixating – corneal reflex marker and pupil in proper relationship figure 1-5. Patient not fixating – corneal reflex marke...

  • Page 26

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 14 52235c1105 1.7.3 head tracking / auto pupil / vertex monitoring these three features are dependent on the gaze tracking system. If gaze tracking has successfully initialized, any of these three...

  • Page 27

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 15 field service guide 1.7.4 hfa ii - i light intensity fundamentals the hfa ii - i uses one detector mounted at the end of the turret to measure both spot and bowl intensities. The projection lamp voltage...

  • Page 28: Intel Celeron  Processor

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 16 52235c1105 intel celeron processor system memory 64mb flash memory (boot data) novram/clock eide controller floppy controller serial interface printer interface j 9 j 10 j 7 j 3 ethernet port u...

  • Page 29

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 17 field service guide many of the unique functions that the hfa ii cpu pcb supported are now included in the hfa ii - i backplane pcb. The functions of the backplane pcb include; the patient switch, touch...

  • Page 30

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 18 52235c1105 the hfa ii - i has a larger capacity power supply to provide the additional vcc power required for the hfa ii - i. The hfa ii - i uses a new motor driver board (mdb). The new mdb wil...

  • Page 31

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 19 field service guide the external connections to the hfa ii - i are considerably different from those of the hfa ii. Two usb and a network port have been added to the hfa ii - i. These ports are inoperat...

  • Page 32: 1.8

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 20 52235c1105 operational changes - startup screen information, such as the model number, hard option code, soft option code, motor board code and cpu board code, will not be displayed during the ...

  • Page 33

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 21 field service guide c mouse carl zeiss meditec provides a keyboard with glide pad for use with the hfa ii - i. If your customers choose to use another type pointing device for use with the hfa ii - i, c...

  • Page 34: 1.9

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 22 52235c1105 c uninterruptible power supply (ups) carl zeiss meditec does not sell a ups (provides battery backup during power loss). However, when selecting a ups for use with the hfa ii - i, no...

  • Page 35

    Humphrey field analyzer ii - i general information confidential and proprietary 52235c1105 1 - 23 field service guide hfa ii - i miscellaneous item yes no details return ground connector ! Overcurrent protection ! Fuses hospital grade plug ! Leakage to patient see compliance standards and directives...

  • Page 36

    General information humphrey field analyzer ii - i confidential and proprietary field service guide 1 - 24 52235c1105 printrex printer physical characteristics dimensions panel-mount printer . . . . . . . . . . . 4.1" h x 11.9" w x 4.97" d (10.4 x 30.2 x 12.6 cm) weight panel-mount printer . . . . ....

  • Page 37

    Confidential and proprietary 52235c1105 2 - 1 field service guide section 2 - pm and system checkout 2.1 system checkout checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3 2.2 preventive maintenance procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - ...

  • Page 38: Notes:

    Pm and system checkout humphrey field analyzer ii - i confidential and proprietary field service guide 2 - 2 52235c1105 notes:.

  • Page 39: 2.1

    Humphrey field analyzer ii - i pm and system checkout confidential and proprietary 52235c1105 2 - 3 field service guide 2.1 system checkout checklist following is a copy of the hfa ii - i system checkout checklist that should be completed on every hfa ii - i service call. A master copy of the checkl...

  • Page 40

    Pm and system checkout humphrey field analyzer ii - i confidential and proprietary field service guide 2 - 4 52235c1105 the hardware options number corresponds to the model number of the instrument and is stored in the instrument's configuration file on the hard drive. If the hardware options number...

  • Page 41

    Humphrey field analyzer ii - i pm and system checkout confidential and proprietary 52235c1105 2 - 5 field service guide hfa ii - i system checkout checklist your name: ____________________ hfa ii - i s/n: ____________________ date: ____________________ note: following any calibration procedure that ...

  • Page 42

    Pm and system checkout humphrey field analyzer ii - i confidential and proprietary field service guide 2 - 6 52235c1105 part ii (refer to the above system checkout checklist guidelines.) calibration checks — 6) verify that the white/white light intensities are within the specified tolerances. (attac...

  • Page 43

    Humphrey field analyzer ii - i pm and system checkout confidential and proprietary 52235c1105 2 - 7 field service guide 19) check the operation of the rear fan, and clean the filter 20) check that the date is correct and the time is within 2 minutes. 21) select a patient test. Change parameters. Ver...

  • Page 44: 2.2

    Pm and system checkout humphrey field analyzer ii - i confidential and proprietary field service guide 2 - 8 52235c1105 2.2 preventive maintenance procedure for u.S. Domestic field service, an annual preventive maintenance (pm) visit is required for every hfa ii - i instrument under service contract...

  • Page 45

    Humphrey field analyzer ii - i pm and system checkout confidential and proprietary 52235c1105 2 - 9 field service guide bottom filter — it is recommended that this filter be replaced. However, it can be cleaned under running water, dried, and then reinstalled, if necessary. Ensure that the filter is...

  • Page 46

    Pm and system checkout humphrey field analyzer ii - i confidential and proprietary field service guide 2 - 10 52235c1105 (this page left intentionally blank).

  • Page 47

    Confidential and proprietary 52235c1105 3 - 1 field service guide section 3 - parts removal/replacement 3.1 general instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 4 3.1.1 removal from power table . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 48

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 2 52235c1105 3.30 lower turret removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 41 3.31 turret cable assembly removal . . . . . . . . . . . . . . . . ....

  • Page 49

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 3 field service guide notes:.

  • Page 50: 3.1

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 4 52235c1105 3.1 general instructions p table 3-1 is the single source of reference for removal/adjustment requirements. Whenever a removal procedure is performed, refer to table 3-1 to dete...

  • Page 51

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 5 field service guide (3.1 general instructions - continued) p some of the motor pulleys are installed with the collar outward, and some with the collar inward (next to the motor body). Be sure to ma...

  • Page 52

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 6 52235c1105 caution — it is essential that you use proper electrostatic discharge (esd) precautions when disassembling or handling the instrument circuitry or circuit boards. Many component...

  • Page 53

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 7 field service guide (this page left intentionally blank).

  • Page 54

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 8 52235c1105 table 3-1 adjustment / check requirements following replacements this table identifies checks/adjustments that must be made following removal/ replacement procedures. The number...

  • Page 55

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 9 field service guide follow-up actions 1 - obtain before and after light intensity and calibration values (4.8.1) 2 - crt adjustments (4.9.5) 3 - lamp filament position adjustment (4.8.2.1) 4 - dete...

  • Page 56

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 10 52235c1105 3.1.1 removal of the hfa ii - i from the power table a number of parts removal and assemblies will require that the hfa ii - i instrument be removed from the power table top pr...

  • Page 57: 3.2

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 11 field service guide 3.2 front cover assembly removal note - as described below, the front cover assembly must first be partially removed to allow an internal cable and ground wire to be disconnect...

  • Page 58: 3.3

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 12 52235c1105 3.3 rear cover assembly removal 1) remove the front cover assembly (3.2). 2) remove the projection lamp access cover. 3) remove the fan filter door completely (to avoid interfe...

  • Page 59: 3.4

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 13 field service guide 3.4 operator panel assembly removal 1) remove the front cover assembly (3.2). 2) remove the rear cover assembly (3.3). 3) remove the patient button assembly from the disk drive...

  • Page 60

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 14 52235c1105 figure 3-2. Operator panel bottom mounting screws replacement notes: p be sure to slide the ribbon cables back into their clips. P make sure that the patient response button co...

  • Page 61: 3.5

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 15 field service guide 3.5 drive housing assembly removal 1) remove the patient switch jack from the patient switch connector located on the bottom left of the disk drive panel. 2) lower the power ta...

  • Page 62

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 16 52235c1105 6) pull the drive housing assembly straight out until the cable connections at the back are accessible. 7) disconnect the cables and power connectors from the drives. Figure 3-...

  • Page 63: 3.6

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 17 field service guide 3.6 cpu/backplane enclosure removal 1) disconnect the printer, com1, com2, keyboard, mouse, external vga, ethernet and usb connections from the connectors located on the outsid...

  • Page 64: 3.7

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 18 52235c1105 17) loosen the m3 screw that secures the right side bracket to the cpu/backplane enclosure. 18) loosen and disconnect the 1/4 turn fastener from the retainer at the top of the ...

  • Page 65: 3.8

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 19 field service guide 10) remove the clamp up through the top corner hole of the cpu/backplane enclosure. 11) remove the five m3 screws that secure the backplane board to the bottom of the cpu/backp...

  • Page 66

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 20 52235c1105 10) remove the three screws and right side bracket that secures the cpu/backplane enclosure to the chassis. 11) disconnect the dc distribution cable from the bottom of the back...

  • Page 67: 3.10 Power Supply Removal

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 21 field service guide 3.10 power supply removal note - the power supply used on the hfa ii - i is different from that of the hfa ii. Do not remove the keys found in the power supply output cables. D...

  • Page 68: 3.11 Crt Pcb Removal

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 22 52235c1105 3.11 crt pcb removal 1) remove the operator panel assembly (3.4). 2) carefully discharge the crt high voltage to ground and disconnect the high voltage lead from the crt. 3) di...

  • Page 69: 3.12 Crt Removal

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 23 field service guide 3.12 crt removal 1) remove the operator panel (3.4). 2) carefully discharge the crt high voltage to ground and disconnect the high voltage lead from the crt. 3) disconnect: p t...

  • Page 70

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 24 52235c1105 p the connector at the end of the crt neck is not keyed, be careful to position it correctly. The key-notch in the connector should be located in the gap between pins 1 and 7 o...

  • Page 71: 3.13 Touch Screen Removal

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 25 field service guide 3.13 touch screen removal 1) remove the operator panel (3.4). 2) carefully discharge the crt high voltage to ground. 3) remove the screw (item 1, figure 3-4) at each corner of ...

  • Page 72: 3.14

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 26 52235c1105 3.14 ccd camera removal 1) remove the front cover assembly (3.2). 2) remove the rear cover assembly (3.3). 3) remove the camera cable from the p14 connector of the motor driver...

  • Page 73

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 27 field service guide 8) remove the central fixation led from the camera mount by gently pressing down on the holding tab with a small allen wrench, while pulling out the led by the cable. 9) loosen...

  • Page 74

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 28 52235c1105 p when re-inserting the central fixation led, you must line up the notch on the led with the flat portion of the holder. You will hear a click when the led moves into position....

  • Page 75

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 29 field service guide 3) disconnect the cable from the projection lamp. 4) disconnect the two ribbon cables from the projector interconnect pcb. 5) loosen the chassis-mounted, quarter-turn fastener ...

  • Page 76

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 30 52235c1105 3.18 projection interconnect pcb removal 1) remove the front and rear covers (3.2, 3.3). 2) disconnect all cables connected to the projection interconnect pcb. 3) remove the fi...

  • Page 77

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 31 field service guide note - if washers between the motor and the frame are present they must be reinstalled. 6) remove the film wedge motor. Replacement notes: p after installing the film wedge on ...

  • Page 78

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 32 52235c1105 replacement notes: p route the cable from the glass wedge motor away from the carriage drive pulley under the projector pcb to avoid possible contact with the pulley. Follow-up...

  • Page 79: 3.22 Carriage Motor Removal

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 33 field service guide caution — in the next steps, several wavy washers and flat washers will be released. Note their relative positions so that you will be able to reinstall them in the same order ...

  • Page 80: 3.23 Shutter Removal

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 34 52235c1105 replacement notes: p the replacement cable tie(s) for the motor cable must be installed before reinstalling the projection assembly in the instrument. P adjust the belt tension...

  • Page 81: 3.24 Shutter Motor Removal

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 35 field service guide 3.24 shutter motor removal 1) remove the projection assembly and install it on the projection mount tool (3.17). 2) disconnect the shutter cable (p6) from the projector interco...

  • Page 82

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 36 52235c1105 3.26 horizontal (x-axis) turret motor removal 1) remove the front and rear covers (3.2, 3.3). 2) disconnect the "x-axis" 6-pin connector (p10) from the projection interconnect ...

  • Page 83

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 37 field service guide 3.27 horizontal (x-axis) turret motor belt removal 1) remove the projection assembly and install it on the projection mount tool (3.17). Note - before lifting the projection as...

  • Page 84

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 38 52235c1105 replacement notes: p check/adjust the horizontal (x-axis) edge detector on the turret before reinstalling the projection assembly into the instrument. P adjust the belt as nece...

  • Page 85

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 39 field service guide 3.28 vertical (y-axis) turret belt/motor removal caution — be careful not to damage or dirty the bowl. 1) remove the y-axis turret belt from the large pulley. 2) remove the y-a...

  • Page 86

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 40 52235c1105 3.29 brightness detector (pcb) replacement 1) remove the front cover (3.2). 2) rotate the turret to expose two screws securing the brightness detector pcb to the detector assem...

  • Page 87: 3.30

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 41 field service guide replacement notes: p use care to not get dirt or fingerprints on the detector optics or on the turret lens. P if any of the small optics have fallen out of the housing, make su...

  • Page 88

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 42 52235c1105 3.31 turret cable assembly removal replacement notes: p if a turret cable requires replacement, all three cables must be replaced as an assembly. Caution — before removal of th...

  • Page 89

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 43 field service guide 3.33 chinrest y-axis belt/motor removal belt: 1) remove the front cover (3.2). 2) remove the four screws securing the chinrest motor to the bracket. 3) slip the belt off over t...

  • Page 90: Removal

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 44 52235c1105 3.34 patient support horizontal (x-axis) belt/motor removal note - the headrest drive belt drives the headrest horizontally in sync with the chinrest. Anytime the headrest belt...

  • Page 91

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 45 field service guide 3) disconnect the "x-motor" cable (p4) from the patient support interconnect pcb. Cut any cable ties holding this cable to the patient support interconnect pcb. 4) rotate the m...

  • Page 92

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 46 52235c1105 p adjust the drive belt (section 4). P be sure to reinstall the wire clamp and carefully position the wires to prevent contact with any of the moving chinrest mechanism (see fi...

  • Page 93

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 47 field service guide 3.35 chinrest vertical slide and lead screw removal 1) remove the front cover (3.2). 2) remove the four screws securing the chinrest assembly to the front cover (figure 3-9), a...

  • Page 94

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 48 52235c1105 3.36 chinrest horizontal slide removal 1) remove the front cover (3.2). 2) remove the four screws securing the chinrest assembly to the front cover (figure 3-9). 3) remove the ...

  • Page 95

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 49 field service guide 3.37 trial lens holder assembly removal 1) remove the front cover (3.2). 2) disconnect the "trial lens leds" cable (p5) from the patient support interconnect pcb. Cut any cable...

  • Page 96: 3.38 Top Fan Removal

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 50 52235c1105 p before reinstalling the trial lens holder assembly in the patient support assembly, check for proper operation of the edge detector flag when the trial lens holder is raised ...

  • Page 97

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 51 field service guide 3.39 bowl ir led assembly removal 1) remove the front and rear covers (3.2, 3.3). 2) remove the tape holding the ir led assembly wires to the outside of the bowl, and unplug th...

  • Page 98: 3.41  Bowl Removal

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 52 52235c1105 3.40 blue-yellow module / bowl plug removal this procedure is for removing the blue-yellow module in units equipped with the blue-yellow feature, or the blue-yellow bowl plug i...

  • Page 99

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 53 field service guide p the power connector on the backside of the motor driver pcb. 6) remove the screw that secures the chassis end of the ground wire that comes from the right-hand bowl lamp asse...

  • Page 100

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 54 52235c1105 3.42 reflex gaze led removal the reflex gaze led is part of the fixation interconnect pcb. (see fixation interconnect pcb removal, section 3.15) note - the reflex gaze led is u...

  • Page 101

    Humphrey field analyzer ii - i parts removal/replacement confidential and proprietary 52235c1105 3 - 55 field service guide 3.44 ir bowl plug removal/installation 1) remove the two screws holding the ir illumination plug bracket to the bowl. 2) when installing the ir bowl plug, you must rotate the p...

  • Page 102

    Parts removal/replacement humphrey field analyzer ii - i confidential and proprietary field service guide 3 - 56 52235c1105 3.45 quarter-turn fastener replacement the 1/4-turn fastener consists of a 1/4-turn stud and an anchor. The stud is commonly captured in place by a small plastic washer. The an...

  • Page 103

    Confidential and proprietary 52235c1105 4 - 1 field service guide section 4 - adjustment / calibration 4.1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 3 4.2 related procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 104

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 2 52235c1105 4.8.3.4 blue correction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 26 4.8.4 print cal values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30...

  • Page 105: 4.1

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 3 field service guide 4.1 introduction this section contains the procedures for adjustment and calibration of the hfa ii - i. It is important that you use table 3-1 in section 3 to determine when adju...

  • Page 106

    Figure 4-1. Cal / adj flowchart camera / gaze-related adjustments calibration menu diagnostics menu calibration / diagnostics access other show dialog 4.4 system log 4.5 database 4.6 calibration 4.8 verification 4.8.1 crt adjust 4.9.5 camera focus 4.9.7 position / size 4.8.6.1 4.8.6.2 bowl ir led / ...

  • Page 107: 4.2

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 5 field service guide note: push the tool stand with your finger as shown or use the fore head rest clip tool as shown in the appendix. 4.2 related procedures 4.2.1 hfa ii - i calibration and service ...

  • Page 108: 4.3

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 6 52235c1105 4.3 calibration / diagnostics access access to the hfa ii - i calibration and diagnostics menus is password protected. The password is proprietary and should be carefully protect...

  • Page 109: 4.8

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 7 field service guide 4.8 calibration the calibration main menu is the principle, or main menu for performing instrument verification and calibration. The menu consists of the following selections: ve...

  • Page 110

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 8 52235c1105 if the service call requires both before and after verification of the light intensities, a calibration shift worksheet must be completed to determine the difference or ‘shift’ i...

  • Page 111

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 9 field service guide 2) set the light meter to position 1. 3) from the main calibration menu, select verification, then intensity/spot ratio. 4) select either before or after, as appropriate. Note: t...

  • Page 112

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 10 52235c1105 white bowl intensity verification: 12) select #61/bowl. The bowl lamp warm-up period will begin. (you may cancel from the warmup period when the voltage stabilizes at >20%.) aft...

  • Page 113

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 11 field service guide cal/wedge printout: 1) from the main calibration menu, select print cal values. 2) on a printrex printer, the printout will always be done on a single sheet. To get the printout...

  • Page 114

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 12 52235c1105 4.8.1.3 qa tests the q/a tests option enables the service technician to manually select various aperture sizes and intensities to be presented in the bowl. Each test number is u...

  • Page 115

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 13 field service guide 4.8.2.2 shutter purpose this procedure ensures that the shutter is positioned correctly in the open and closed positions, and that it operates silently. (to avoid damage to the ...

  • Page 116

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 14 52235c1105 5) verify that the printer is on-line, then print the cal values. Verify that the shutter value is between 120 and 220. If the stored shutter value is out of range, loosen the s...

  • Page 117

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 15 field service guide figure 4-5. Aperture wheel 5) make a penciled cross on a small piece of self-adhesive note paper and stick it into the bowl such that the penciled cross is in the center of the ...

  • Page 118

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 16 52235c1105 4) using the pads on the screen, adjust the color wheel position up or down until the hole in the color wheel is centered within the spot of light; then press store. 5) repeat s...

  • Page 119

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 17 field service guide note: if you first rotate the glass wedge to partially dim the projected spot, you may find it easier to discern the point of sharpest focus. 3) use the upper calibration/lower ...

  • Page 120

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 18 52235c1105 note ­ ideally, the image of the spot should always be centered on the smaller, inner target box, an acceptable setting is to ensure that the spot is within the dotted circle (s...

  • Page 121

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 19 field service guide special tools/equipment required p spot positioning cross fixture ("cross tool") p drafting tape setup 1) remove the front cover assembly (section 3.2). Refer to figure 4-7. 2) ...

  • Page 122

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 20 52235c1105 4.8.3 intensity 4.8.3.1 projector 4.8.3.1.1 white purpose this procedure ensures that the maximum brightness of the projected number v spot in the bowl is close to the optimum 9...

  • Page 123

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 21 field service guide 5) select projector, then white. Allow the projector lamp to warm up for 3 minutes before proceeding. 6) position the light meter roughly on the projected spot, then maximize th...

  • Page 124

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 22 52235c1105 p focus calibration (section 4.8.2.7) p white projector intensity calibration (section 4.8.3.1.1) (required only if the projector lamp position was adjusted.) note: blue correct...

  • Page 125

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 23 field service guide 4.8.3.2 bowl 4.8.3.2.1 white purpose this procedure ensures that the brightness of the background illumination is close to the optimum 2.92 ft-l. Special tools/equipment require...

  • Page 126

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 24 52235c1105 9) select calculator, and enter the voltage reading displayed on your dmm via the ten-key pad and select [enter]. The voltage reading and the calculated foot-lamberts will be di...

  • Page 127

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 25 field service guide 6) select bowl, then yellow. Allow the yellow lamp to warm up for 3 minutes before proceeding. Observe the dmm voltage reading for 15 seconds to see if the light output from the...

  • Page 128

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 26 52235c1105 3) after 7 – 10 minutes the unit beeps to indicate the calibration is completed. Select store, then done. C if the instrument is equipped with the blue-yellow option, proceed to...

  • Page 129

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 27 field service guide figure 4-8. Tool stand with mirror tool attached.

  • Page 130

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 28 52235c1105 procedure 1) set up the tool stand with the mirror tool attached as shown in figure 4-8. Manually adjust the mirror so that the mirror surface faces up (towards the top of the b...

  • Page 131

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 29 field service guide figure 4-9. Locate lower turret and blue light on spot detector.

  • Page 132

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 30 52235c1105 10) during the blue-yellow initialization process a percent complete gauge will be dis- played on screen. The process takes about 4-5 minutes, and when complete, the message "bl...

  • Page 133

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 31 field service guide note: push the tool stand with your finger as shown or use the fore- head rest clip tool as shown in the appendix. Figure 4-10. Proper tool stand positioning pre-setup (for all ...

  • Page 134

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 32 52235c1105 note: push the tool stand with your finger as shown or use the fore- head rest clip tool as shown in the appendix. Figure 4-11. Trial lens holder position 5) select size, and pr...

  • Page 135

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 33 field service guide 8) select (camera) position. Using the menus, move the trial lens holder image up or down, and left or right until the cross is just slightly below the centerline (top edge of t...

  • Page 136

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 34 52235c1105 prerequisites 1) remove the front and rear covers (section 3.2, 3.3); then reinstall the front cover. 2) verify trial lens alignment (section 4.9.6). 3) verify camera position/s...

  • Page 137

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 35 field service guide special tools/equipment required p tool stand p fake eye prerequisites before performing ir led intensity, check/adjust the following: 1) trial lens holder alignment (4.9.6) 2) ...

  • Page 138: 4.9

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 36 52235c1105 6) select the reflex led button on the right side of the screen. 7) set the reflex count located to the right of the reflex led button to 40. 8) examine the reflex intensity val...

  • Page 139

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 37 field service guide 4.9.2 belt tension belt tension is adjusted by feel. 4.9.3 edge detector adjust the edge detector and/or flag to center the flag in the edge detector slot. 4.9.4 touch screen pu...

  • Page 140

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 38 52235c1105 calibration procedure note: use the pencil eraser tip, or similar soft-ended implement, during this procedure. 1) from the additional setup menu, select touch screen calibration...

  • Page 141

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 39 field service guide preparation p switch on the instrument and allow it to warm up to normal operating temperature (about 15 minutes). P a transparency crt overlay template is included in service b...

  • Page 142

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 40 52235c1105 figure 4-13. Z-axis crt driver board adjustments crt yoke adjustments warning: during these adjustments you will be working closely around the back of the crt with power applied...

  • Page 143

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 41 field service guide crt yoke crt yoke adjustment rotates the display image on the crt screen. 1) slightly loosen the clamp screw that secures the yoke to the neck of the crt (figure 4-14). 2) gentl...

  • Page 144

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 42 52235c1105 4.9.6 trial lens holder this procedure is used to align the trial lens holder. This must be done prior to aligning the camera or the gaze tracking system. Special tools / equipm...

  • Page 145

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 43 field service guide figure 4-15. Chinrest centered relative to front cover 7) if the alignment is not correct, adjust the trial lens holder as follows: a) check that the trial lens holder shaft rot...

  • Page 146

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 44 52235c1105 figure 4-16. Trial lens holder adjusted relative to alignment adaptor figure 4-17. Trial lens holder adjustment.

  • Page 147

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 45 field service guide 4.9.7 camera focus purpose this procedure adjusts the camera lens for optimum focus. It is not normally necessary to refocus the camera unless you have done replacements that af...

  • Page 148

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 46 52235c1105 figure 4-18. Applying rtv to camera lens 4.9.8 ir led alignments purpose this procedure is used to align the reflex led and the bowl ir leds. Special tools/equipment required p ...

  • Page 149

    Humphrey field analyzer ii - i adjustment / calibration confidential and proprietary 52235c1105 4 - 47 field service guide 2) from the calibration main menu, select camera, position. 3) install the tool stand with fake eye in the same manner as for camera intensity cal. 4) center the fake eye to the...

  • Page 150

    Adjustment / calibration humphrey field analyzer ii - i confidential and proprietary field service guide 4 - 48 52235c1105 (this page left intentionally blank).

  • Page 151

    Confidential and proprietary 52235c1105 5 - 1 field service guide section 5 - troubleshooting 5.1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 5.2 general guidelines for assembly level troubleshooting . . . . . . . . . . . . . 5-3 5.3...

  • Page 152

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 2 52235c1105 notes:.

  • Page 153: 5.1

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 3 field service guide 5.1 introduction the troubleshooting aids in this section provide the field service engineer several aids for problem diagnostics of the hfa ii - i. As field and repair center experience ...

  • Page 154

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 4 52235c1105 # solid failure - the problem presents itself continuously. # intermittent duplicable - the problem is intermittent in nature. Usually a specific sequence of events reproduces the intermi...

  • Page 155

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 5 field service guide 6) substitute the failing assembly. Once you have deduced which assembly is at fault, or is suspected to be at fault, it should be substituted with a known good assembly. 7) confirm the r...

  • Page 156

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 6 52235c1105 solving intermittent non-duplicable failures: these failures present the greatest difficulty to the field service engineer. The most effective means for resolving these types of problems ...

  • Page 157: 5.3

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 7 field service guide 5.3 a guide to hfa ii - i service diagnostic aids the hfa ii - i is equipped with several types of service diagnostic aids. These diagnostic aids are summarized below and detailed elsewhe...

  • Page 158: 5.4

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 8 52235c1105 note: db = database fd = floppy disk hd = hard disk 5.4 software module identifiers often, a module id will be displayed in association with a displayed error message. The module id ident...

  • Page 159

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 9 field service guide 5.5 hfa ii - i motor exerciser and qa test points the hfa ii - i offers the ability to exercise or move motors individually or in combination. In addition, qa test points may be selected ...

  • Page 160

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 10 52235c1105 q/a test points menu: • current point - not a selection, but a status window. Provides information as to the parameters of the currently selected test point. • auto sequence - the hfa ii...

  • Page 161

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 11 field service guide 5.6 printrex printer self test and error handling 5.6.1 printer self test to do the self test, place the printer in the local mode by pressing the line/local button. Then press and hold ...

  • Page 162

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 12 52235c1105 door open: when the door is opened (either latch unlocked), the printer stops printing, goes off line, sets the fault line low, sets the busy line high, and flashes the error indicator. ...

  • Page 163: 5.7 Power-On Self Tests

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 13 field service guide 5.7 power-on self tests 5.7.1 motor driver board startup the startup of the motor driver board involves eighteen distinct operations, each of which must succeed before the motor driver b...

  • Page 164

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 14 52235c1105 step 8 sets bowl illumination to calibration value turns the bowl "on" to the specified calibration value (previously at full intensity). Step 9 initializes the dvm sets the dvm to inter...

  • Page 165: 5.8

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 15 field service guide 5.8 startup state errors during the power-on sequence, the motor driver board goes through 18 discrete operations, as indicated in 5.7.1 motor drive board startup in the field service gu...

  • Page 166

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 16 52235c1105 if the eeprom should fail, there will be a message displayed as follows: "hfa ii may need service [code xxxxxx: 1>0x%aaaa 2>0x%bbbb] where aaaa will be replaced with a status code and bb...

  • Page 167

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 17 field service guide system startup state 1 - get rom id - there has been a mismatch of revision levels. Recommended action: • cycle power to restart • install the most current revision of software • replace...

  • Page 168

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 18 52235c1105 system startup state 6 - set white - the internal variable for the operation of the white stimulus on the white bowl have failed. Recommended action: • cycle power to restart • check/rep...

  • Page 169

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 19 field service guide system startup state 11 - projector on 2 - the projector lamp is either burned out or disconnected. Recommended actions: • ensure the lamp is plugged in correctly • replace the projectio...

  • Page 170

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 20 52235c1105 system startup state 16 - verify wedges failed recommended action: • dim room lights and retry • perform shutter and wedge calibration • check for broken, cracked, or very dirty green an...

  • Page 171: 5.9

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 21 field service guide 5.9 hexadecimal error codes errors preceded by a ‘%’ symbol, are generated by the motor board. These errors fall within two ranges: errors can indicate a fault with code received from th...

  • Page 172

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 22 52235c1105 hex. Error codes ranges error module 220000-thru-22001a backup / restore menu error 230000-thru-20000b file system error 240000-thru-24000a system utility function error 250000-thru-2501...

  • Page 173: 5.10

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 23 field service guide 5.10 common error messages the table below provides the most common error messages, a description of the problem, and some possible solutions. Check each solution in the order given. Aft...

  • Page 174

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 24 52235c1105 error message problem solution failure to initialize dvm the signal to initialize the dvm chip on the motor board did not occur. This message is usually accompanied with either a start u...

  • Page 175

    Humphrey field analyzer ii - i troubleshooting confidential and proprietary 52235c1105 5 - 25 field service guide error message problem solution any floppy or hard drive error message may be a problem with the diskette, the drive, the cable, etc. Refer to appendix k.5 and k.6 for drive-related troub...

  • Page 176

    Troubleshooting humphrey field analyzer ii - i confidential and proprietary field service guide 5 - 26 52235c1105 error message problem solution printer is offline or is disconnected. The hfa ii was not able to communicate with the printer. Ensure that the printrex printer “green” power light is on....

  • Page 177: Section 6  -  Diagrams

    Confidential and proprietary 52235c1105 6 - 1 field service guide section 6 - diagrams note ­ the diagrams in this section support level 1 field service requirements. Figure 6-1. System interconnect diagram figure 6-2. Projection path figure 6-3. Cpu pcb figure 6-4. Backplane board figure 6-5. Motor...

  • Page 178

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 2 52235c1105 notes:.

  • Page 180

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 4 52235c1105.

  • Page 181

    Humphrey field analyzer ii - i diagrams confidential and proprietary 52235c1105 6 - 5 field service guide figure 6 - 2. Projection path.

  • Page 182

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 6 52235c1105 cpu pcb functions and connections figure 6-3. Cpu pcb.

  • Page 183

    Humphrey field analyzer ii - i diagrams confidential and proprietary 52235c1105 6 - 7 field service guide backplane pcb functions and connections figure 6-4. Backplane board.

  • Page 184

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 8 52235c1105 figure 6-5. Motor driver board.

  • Page 185

    Humphrey field analyzer ii - i diagrams confidential and proprietary 52235c1105 6 - 9 field service guide figure 6-6. Fixation interconnect pcb figure 6-7. Patient support assembly.

  • Page 186

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 10 52235c1105 power entry and power supply note ­ the switching power supply accepts ac power input voltages of 90 to 132/180 to 264 v ac. The fuse requirements are the same for all input voltages. Notes: 1....

  • Page 187

    Humphrey field analyzer ii - i diagrams confidential and proprietary 52235c1105 6 - 11 field service guide figure 6-9. Projection assembly.

  • Page 188

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 12 52235c1105 figure 6-10. Memory module and drives notice: for current information regarding the memory module and drives, refer to hfa ii - i field service bulletin fa2i-003(x)..

  • Page 189

    Humphrey field analyzer ii - i diagrams confidential and proprietary 52235c1105 6 - 13 field service guide cpu component location figure 6-11. Component locations – cpu pcb.

  • Page 190

    Diagrams humphrey field analyzer ii - i confidential and proprietary field service guide 6 - 14 52235c1105 figure 6-12. Component locations – backplane pcb.

  • Page 191: Section 7  -  Parts

    Confidential and proprietary 52235c1105 7 - 1 field service guide section 7 - parts 7.1 introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 - 3 7.2 parts orders — u.S. Domestic service operations . . . . . . . . . . . . . . . . . 7 - 3 7.3 parts...

  • Page 192: Notes:

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 2 52235c1105 notes:.

  • Page 193: 7.1

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 3 field service guide 7.1 introduction this section contains level 1 parts lists and associated information for the hfa ii - i. It contains instructions for ordering parts and returning defective parts, and it identifies...

  • Page 194: 7.4

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 4 52235c1105 7.4 returning instruments / defective parts when equipment needs to be returned to carl zeiss meditec for repair, it is important that it is properly packed for shipment, and that authorization for...

  • Page 195: 7.5

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 5 field service guide note ­ international operations: additional procedures are necessary for return of defective parts from international service operations. Instructions have been provided to each area of operation by...

  • Page 196: 7.6

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 6 52235c1105 7.6 level i parts lists note - for part numbers of tools, test equipment and service supplies, please refer to appendix a. 7.6.1 accessories/supplies/consumables part no. Description 52524-1 access...

  • Page 197

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 7 field service guide 30301-33 touchup paint (light gray) 24083 label, accessory kit quality 07696 plastic box (holds accessories) 51467 keyboard w/touchpad 51112 keyboard adapter, male db9 to male mini din (ps2) 30184 f...

  • Page 198

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 8 52235c1105 7.6.2 software part no. Description 52907 revision c3 software diskettes for systems without mo (refer to the software timeline service bulletin for the latest part number information) 52944 revisi...

  • Page 199: 7.7

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 9 field service guide note - for individual cable part numbers, refer to the system interconnect diagram in section 6 (figure 6-1). Cables that do not have a part number listed in figure 6-1 are supplied only as part of ...

  • Page 200

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 10 52235c1105 7.7.1 shipping materials and repack instructions item part no. Description 30003 packaging assy, (includes items 1, 2, 3, 5, 6) 1 --- pallet 2 --- cardboard bottom 3 --- foam base 4 --- hfa ii - i...

  • Page 201

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 11 field service guide hfa ii - i repacking instructions caution — the bowl is easily damaged if abused. Do not store anything inside the bowl. If the instrument is received with objects stored inside the bowl, your acco...

  • Page 202

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 12 52235c1105 (7.7.1 shipping materials and repack instructions).

  • Page 203

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 13 field service guide (this page left intentionally blank).

  • Page 204

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 14 52235c1105 7.7.2 hfa ii - i miscellaneous–1 item part no. Description 1 29991 assy, door, lamp access, w/label 29860 label, caution, lamp door 2 51114 cover, rear 3 51115 cable access door 4 29380 door, fan ...

  • Page 205

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 15 field service guide (7.7.2 miscellaneous–1).

  • Page 206

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 16 52235c1105 7.7.3 miscellaneous–2 item part no. Description 1 28293-12 screw, m3 x 12, soc hd cap s/bz 2 14446 washer, square cone, .142/.307/.039 st/z 3 28295-8 screw, m4 x 8, soc hd cap s/bz 4 14445 washer,...

  • Page 207

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 17 field service guide.

  • Page 208

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 18 52235c1105 (this page left intentionally blank).

  • Page 209

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 19 field service guide (7.7.3 miscellaneous–2).

  • Page 210

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 20 52235c1105 7.7.4 patient support assembly item part no. Description * 1 29551 belt, 370/2.03/6.0 2 28375-6 setscrew, m4 x 6, set soc cup 3 29396-18 pulley, 18/2.03/5 4 29574 washer, flat, nylon, .200/.437/.0...

  • Page 211

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 21 field service guide (7.7.4 patient support assembly).

  • Page 212

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 22 52235c1105 7.7.5 chinrest / trial lens holder assembly item part no. Description 29980-1 patient support assembly (720i) 29980-23 patient support assembly (740i/750i) * 1 29395-102 belt (102/2.03/6) 2 28375-...

  • Page 213

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 23 field service guide reference only item description 50 chinrest cover bracket 51 trial lens trap 44 32383 washer, split (m4/7.0/1.2) * 45 29570 pcb, interconnect, patient support assy 46 29799 insulator, pcb 47 29689 ...

  • Page 214

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 24 52235c1105 7.7.6 projection assembly item part no. Description 29994-1 complete projection assembly 720i 29994-2 complete projection assembly 740i 29994-3 complete projection assembly 745i / 750i 1 28293-16 ...

  • Page 215

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 25 field service guide (7.7.6 projection assembly).

  • Page 216

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 26 52235c1105 7.7.7 projector assembly item part no. Description 1 29396-32 pulley, 32/2.03/5 2 28375-6 setscrew, m4 x 6, soc cup 3 28293-8 screw, m3 x 8, soc hd cap 4 14446 washer, square cone, .142/.307/.039 ...

  • Page 217

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 27 field service guide (7.7.7 projector assembly).

  • Page 218

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 28 52235c1105 7.7.8 projection turret assembly item part no. Description 1 29443 baffle, oil 2 28293-10 screw, m3 x 10, soc hd, cap 3 14446 washer, square cone, .142/.307/.039 4 29976 assy, y mount 5 28293-8 sc...

  • Page 219

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 29 field service guide (7.7.8 projection turret assembly).

  • Page 220

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 30 52235c1105 7.7.9. Bowl assembly item part no. Description 1 48483 plug, hfa2, blue/yellow 2 48482 baffle, hfa2, background, left 3 48698 mirror, hfa2, cold (740i,745i,750i) 4 48624 holder, hfa2, mirror, cold...

  • Page 221

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 31 field service guide (7.7.9 bowl assembly).

  • Page 222

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 32 52235c1105 7.7.9.1 bowl assembly item part no. Description 1 48629 clip, hfa2, beamsplitter, central 2 29577 filter, beamsplitter, ccd (740i,750i) 49024 beamsplitter, hfa2, fixation (720i) 3 28295-20 screw, ...

  • Page 223

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 33 field service guide (7.7.9.1 bowl assembly).

  • Page 224

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 34 52235c1105 7.7.10 operator panel assembly item part no. Description 1 29302 panel, operator -- 29992 chinrest switch assy 2 29390 button, chinrest switch 3 28293-8 screw, m3 x 8, soc hd cap 4 14446 washer, s...

  • Page 225

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 35 field service guide (7.7.10 operator panel assembly).

  • Page 226

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 36 52235c1105 7.7.11 b/y lamp assembly item part no. Description -- 30071 yellow lamp assy (includes all items listed below) 1 30070 cable assy, motor driver pcb to b/y lamp (two wires with connector at one end...

  • Page 227

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 37 field service guide (7.7.11 b/y lamp assembly).

  • Page 228

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 38 52235c1105 7.7.12 drive mounting assemblies item part no. Description 1 51290 assy, led, hfa ii - i hard drive, ibm (720i, 740i,750i) 680978 cable clamp, assy led (not shown) * 2 52036 drive, hard, ide 20 gi...

  • Page 229

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 39 field service guide (7.7.12 drive mounting assemblies).

  • Page 230

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 40 52235c1105 7.7.13 cpu/backplane enclosure item part no. Description 51804 assy hfa ii - i cpu/backplane enclosure and shipping box 51978 shipping box for cpu/backplane enclosure 51072 cpu and enclosure 1 514...

  • Page 231

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 41 field service guide (7.7.13 cpu/backplane enclosure).

  • Page 232

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 42 52235c1105 (7.7.13 cpu/backplane enclosure).

  • Page 233

    Humphrey field analyzer ii -i parts confidential and proprietary 52235c1105 7 - 43 field service guide (7.7.13 cpu/backplane enclosure).

  • Page 234

    Parts humphrey field analyzer ii - i confidential and proprietary field service guide 7 - 44 52235c1105 7.7.14 power table / printer assemblies.

  • Page 241: Appendices

    Confidential and proprietary 52235c1105 app - 1 field service guide appendices appendix a. Tools, test equipment and service supplies . . . . . . . . . . . . . . . . . . . . . . . . A - 1 a.1 list of tools, test equipment and service supplies . . . . . . . . . . . . . . . . . . . . . . A - 1 a.2 the...

  • Page 242

    Appendices humphrey field analyzer ii - i confidential and proprietary field service guide app - 2 52235c1105 c.5 hfa ii - i to hfa ii - i serial data transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C - 7 c.6 hfa ii - i to ensemble© serial data transfer . . . . . . . . . . . . . ....

  • Page 243

    Humphrey field analyzer ii - i appendices confidential and proprietary 52235c1105 app - 3 field service guide k.4.3 delete hard disk database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . K - 4 k.4.4 delete temporary database . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 244: Notes:

    Appendices humphrey field analyzer ii - i confidential and proprietary field service guide app - 4 52235c1105 notes:.

  • Page 245

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 1 field service guide appendix a. Tools, test equipment and service supplies a.1 list of tools, test equipment and service supplies the tools and test equipment required for servicing the hfa ii - i perimeter are l...

  • Page 246

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 2 52235c1105 static protection kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20928 cpu pcb installation tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

  • Page 247

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 3 field service guide a.2 the special tools - what they are / what they do a.2.1 soligor light meter setup figure a-2 shows proper setup of the soligor light meter kit for use with the hfa ii - i. Note: when used o...

  • Page 248

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 4 52235c1105 1) a) mount the light meter to the chinrest (see sec. A.2.1). B) connect the dmm (20v dc scale) and the power supply to the light meter. C) set the meter to the required position. D) line up t...

  • Page 249

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 5 field service guide a.2.5 fake eye a fixture with an imitation eye, gaze tracking alignment box, focus target, and trial lens holder z-positioning stop (see figure a-3). It is used in conjunction with the tool st...

  • Page 250

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 6 52235c1105 figure a-3. Tool stand assembly a.2.10 brightness detector alignment target a small, cylindrical target that is placed into the detector housing when aligning the detector housing to a project...

  • Page 251

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 7 field service guide a.2.11 projection mount a mounting stand that supports the projection assembly when removed from the hfa ii. Holes are provided in the mount to accommodate both 1/4" and 3/8" carriage rails. F...

  • Page 252

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 8 52235c1105 a.2.12 operator panel extension/support a tool that extends and holds the operator panel, allowing access for crt adjustments with power applied. The latest revision of this tool is adjustable...

  • Page 253

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 9 field service guide a.2.13 hard drive led assembly an led with cable and connector used as a hard drive go/no-go indicator. A.2.14 service key the service key is an electronic key, with memory, that can be plugge...

  • Page 254

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 10 52235c1105 a.2.16 loopback tool the loopback tool performs external loopback testing of the data transfer and auxilary serial ports located on the side of the cpu/backplane enclosure box behind the rear...

  • Page 255

    Humphrey field analyzer ii - i appendix a confidential and proprietary 52235c1105 a - 11 field service guide a.2.19 how to set up the p-factor diskette a "read p factors" button has been added to the light intensity menu. Selecting the "read p factors" button from the light intensity menu causes the...

  • Page 256

    Appendix a humphrey field analyzer ii - i confidential and proprietary field service guide a - 12 52235c1105 (this page left intentionally blank).

  • Page 257

    Humphrey field analyzer ii - i appendix b confidential and proprietary 52235c1105 b - 1 field service guide appendix b. The interface ports note: the interface ports on the humphrey hfa ii - i perimeter are not intended for interfacing the instrument with any other equipment, except as described bel...

  • Page 258

    Appendix b humphrey field analyzer ii - i confidential and proprietary field service guide b - 2 52235c1105 • mouse (mouse) - this port is used to connect a serial pointing device such as a glide pad, mouse or trackball. Located elsewhere on the instrument: • (jpatsw) - this interface port is used t...

  • Page 259

    Humphrey field analyzer ii - i appendix b confidential and proprietary 52235c1105 b - 3 field service guide b.2 rs-232 interface hardware and pin assignments note: carl zeiss meditec provides this information as a courtesy to our customers, and for the use of authorized service personnel. Carl zeiss...

  • Page 260

    Appendix b humphrey field analyzer ii - i confidential and proprietary field service guide b - 4 52235c1105 figure b-2. Serial port connector pinout.

  • Page 261: Appendix C. Data Transfers

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 1 field service guide appendix c. Data transfers there may be a need to transfer patient data between an hfa i (600 series) instrument and an hfa ii - i (700 series) instrument. Transfer of data between an hfa i an...

  • Page 262

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 2 52235c1105 tests that can be transferred using either serial i or ii transfer mode: 1. Macula 2. Central 10-2 threshold 3. Central 24-2 threshold 4. Central 30-2 threshold 5. Peripheral 60-4 threshold 6....

  • Page 263

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 3 field service guide c.3 hfa i to hfa ii - i serial data transfer 1) for hfa models 605 - 611 “plus” and 620 - 630, allow up to 10 minutes per floppy disk to transfer files from the hfa i to the hfa ii - i. 2) for...

  • Page 264

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 4 52235c1105 data transfer procedure by using the special transfer software chip(s), the entire contents of the hfa i hard disk or floppy disk can be transferred to the hfa ii - i at one time. Without the ...

  • Page 265

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 5 field service guide c.4 hfa ii to hfa ii - i serial data transfer transfer of serial data from the hfa ii to hfa ii - i is possible in both serial i transfer mode and serial ii transfer mode. However, you must ha...

  • Page 266

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 6 52235c1105 • if you search files by patient name: enter the name - or just the first few characters - of the patient’s last name whose test(s) you wish to transfer. Select the test(s) you wish to transfe...

  • Page 267

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 7 field service guide 27) press the main menu icon to exit this function. C.5 hfa ii - i to hfa ii - i serial data transfer transfer of serial data from the hfa ii - i to hfa ii - i is possible in both the serial i...

  • Page 268

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 8 52235c1105 • if you chose name: to select all files on the drive, press enter, and select all. All files on the disk will be marked with a “9 ” to indicate that they have been selected. • if you search f...

  • Page 269

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 9 field service guide on the transmitting hfa ii - i 25) to proceed, select yes. After all tests are transmitted, a pop up dialog box will appear advising you of the number of tests that were successfully transferr...

  • Page 270

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 10 52235c1105 12) select hard drive as the source. 13) select hfa ii serial cable as the destination. 14) select the directory order (either name or date), then press proceed. • if you chose name: to selec...

  • Page 271

    Humphrey field analyzer ii - i appendix c confidential and proprietary 52235c1105 c - 11 field service guide c.7 hfa ii - i to third party programs serial data transfer transfer of serial data from the hfa ii - i to a third party program such as peridata© is possible only in the serial ii transfer m...

  • Page 272

    Appendix c humphrey field analyzer ii - i confidential and proprietary field service guide c - 12 52235c1105 • if you chose date: the file directory will be displayed in reverse chronological order. Enter a specific date (mm-dd-yyyy), then choose enter. The file directory will display tests taken on...

  • Page 273

    Humphrey field analyzer ii - i appendix d confidential and proprietary 52235c1105 d - 1 field service guide appendix d. Approved parallel laser jet printers currently, the only customer-supplied printers that have been approved for use on the hfa ii - i are laser jet printers, equipped with a parall...

  • Page 274

    Appendix d humphrey field analyzer ii - i confidential and proprietary field service guide d - 2 52235c1105 (this page left blank intentionally).

  • Page 275

    Humphrey field analyzer ii - i appendix e confidential and proprietary 52235c1105 e - 1 field service guide appendix e. Instrument/bios configuration e.1 instrument configuration this section provides a listing of configuration settings that are critical to the operation of the hfa ii - i unit. Boot...

  • Page 276

    Appendix e humphrey field analyzer ii - i confidential and proprietary field service guide e - 2 52235c1105 11) press esc (escape) to exit the advanced cmos setup screen. 12) press the f-10 function key to save and exit the amibios hiflex setup utility. 13) press enter to answer yes to the save curr...

  • Page 277: E.2   Bios Configuration

    Humphrey field analyzer ii - i appendix e confidential and proprietary 52235c1105 e - 3 field service guide e.2 bios configuration standard cmos setup floppy drive a 1.44 mb 3 1/2 floppy drive b not installed pri master auto pri slave auto sec master not installed sec slave not installed boot sector...

  • Page 278

    Appendix e humphrey field analyzer ii - i confidential and proprietary field service guide e - 4 52235c1105 graphics mode select uma - 1mb display cache window size 64mb ich delayed transaction enabled c1kgen spread spectrum disabled local memory frequency 100 mhz **** display cache function **** in...

  • Page 279

    Humphrey field analyzer ii - i appendix e confidential and proprietary 52235c1105 e - 5 field service guide plug and play setup plug and play aware o/s no clear nvram no pci latency timer (pci clocks) 64 primary graphics adapter add-on vga pci vga palette snoop disabled pci ide busmaster disabled pc...

  • Page 280

    Appendix e humphrey field analyzer ii - i confidential and proprietary field service guide e - 6 52235c1105 (this page left intentionally blank).

  • Page 281

    Humphrey field analyzer ii - i appendix f confidential and proprietary 52235c1105 f - 1 field service guide appendix f. Operating system the operating system is a real-time system based on the vx works kernel. In addition to vx works, the file system dos fs and vx works run-time libraries are utiliz...

  • Page 282

    Appendix f humphrey field analyzer ii - i (this page left intentionally blank) confidential and proprietary field service guide f - 2 52235c1105.

  • Page 283: Appendix G.

    Humphrey field analyzer ii - i appendix g confidential and proprietary 52235c1105 g - 1 field service guide appendix g. P initializing the cal/config data p setting serial number p setting the model/hardware options p setting the software options the four operations described in appendix g can be pe...

  • Page 284

    Appendix g humphrey field analyzer ii - i confidential and proprietary field service guide g - 2 52235c1105 hard drive hard options soft options calcfg.Ini nvram.Dat all application files calibration/configuration actions software loading set serial number set model options calibration data equipmen...

  • Page 285

    Humphrey field analyzer ii - i appendix g confidential and proprietary 52235c1105 g - 3 field service guide g.1 initializing the cal/config data this procedure is required whenever a new hard drive has been installed, before calibration is performed. 1) set up the dst for use as described in appendi...

  • Page 286

    Appendix g humphrey field analyzer ii - i confidential and proprietary field service guide g - 4 52235c1105 5) select save to store the serial number and return to the configuration menu. (selecting quit will not store the serial number and will return to the configuration menu.) 6) switch off the i...

  • Page 287

    Humphrey field analyzer ii - i appendix g confidential and proprietary 52235c1105 g - 5 field service guide 3) select set model 740i defaults, a test log menu appears and displays the model 740i default settings. 4) select continue. The model 740i hardware options are set and the model/hardware opti...

  • Page 288

    Appendix g humphrey field analyzer ii - i confidential and proprietary field service guide g - 6 52235c1105 g.4 setting the software options note: setting the software options is required whenever the hardware option number has been changed or the cal/config data has just been initialized. Please no...

  • Page 289

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 1 field service guide appendix h. Calibration printouts contents: c cal / wedge printout c automated light intensity verification printouts c white light verification data c blue-yellow verification data h.1 cal / ...

  • Page 290

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 2 52235c1105 note: the blue projector voltage drop will display a value greater than zero only when the printout is obtained immediately after performing the light intensity calibration/verification. 4 = c...

  • Page 291

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 3 field service guide 6 = wedge attenuation to help quantify the attenuation of the film and glass wedges, additional data has been added to the calibration printout. This information is intended for manufacturing ...

  • Page 292

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 4 52235c1105 (this page left intentionally blank).

  • Page 293

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 5 field service guide 1 2 3 4 5 6 7 8 figure h - 1. Sample cal/wedge printout.

  • Page 294

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 6 52235c1105 table h - 1. Calibration tolerance ranges nvm data min max min max voltage intensity proj 40 127 30000 65534 bowl 10 127 1000 10000 blue 40 127 60000 65534 yellow 10 127 10000 65534 microsteps...

  • Page 295

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 7 field service guide (table h - 1. — continued) min max min max video window: source x 1 120 source y 1 600 dest x 0 120 dest y 0 500 width 64 256 height 64 256 gaze window: x 8 255 y 8 255 width 8 127 height 8 12...

  • Page 296

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 8 52235c1105 h.2 automated light intensity printouts automated light intensity printouts provide a numerical and graphical representation of the instrument’s current light intensity calibration. The printo...

  • Page 297

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 9 field service guide hfa ii - i white light verification data 9 10 2 1 4 7 6 3 5 8 12 11.

  • Page 298

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 10 52235c1105 hfa ii - i blue-yellow verification data printout (refer to sample printout on following page) (13) indicates whether the verification data was obtained either before or after servicing the h...

  • Page 299

    Humphrey field analyzer ii - i appendix h confidential and proprietary 52235c1105 h - 11 field service guide hfa ii - i blue-yellow light verification data 13 21 22 14 16 19 18 15 17 20 23.

  • Page 300

    Appendix h humphrey field analyzer ii - i confidential and proprietary field service guide h - 12 52235c1105 (this page left intentionally blank).

  • Page 301: Appendix I.  Service Forms

    Humphrey field analyzer ii - i appendix i confidential and proprietary 52235c1105 i - 1 field service guide appendix i. Service forms the forms in this section should be used as masters for making additional copies. P calibration shift worksheet (previously known as worksheet 3) p calibration notice...

  • Page 302

    Appendix i humphrey field analyzer ii - i confidential and proprietary field service guide i - 2 52235c1105 (this page left intentionally blank).

  • Page 303

    Humphrey field analyzer ii - i appendix i confidential and proprietary 52235c1105 i - 3 field service guide calibration shift worksheet - after service this worksheet (called the calibration shift worksheet) enables the service engineer to determine if there has been a shift or change in instrument ...

  • Page 304

    Appendix i humphrey field analyzer ii - i confidential and proprietary field service guide i - 4 52235c1105 (this page left intentionally blank).

  • Page 305

    Humphrey field analyzer ii - i appendix i confidential and proprietary 52235c1105 i - 5 field service guide calibration notice (sample) the calibration notice is a multipart form. For a supply of this form, please contact the technical support coordinator at carl zeiss meditec. 5160 hacienda drive, ...

  • Page 306

    Appendix i humphrey field analyzer ii - i confidential and proprietary field service guide i - 6 52235c1105 (this page left intentionally blank).

  • Page 307

    Humphrey field analyzer ii - i appendix i confidential and proprietary 52235c1105 i - 7 field service guide hfa ii system checkout checklist your name: ______________________ hfa ii - i s/n: ____________________ date: ____________________ note: following any calibration procedure that has calibratio...

  • Page 308

    Appendix i humphrey field analyzer ii - i confidential and proprietary field service guide i - 8 52235c1105 4) print the unit configuration printout. Verify that all entries are accurate, based on instrument serial number and model. (appendix j). 5) print the system log printout and then clear the l...

  • Page 309

    Humphrey field analyzer ii - i appendix i confidential and proprietary 52235c1105 i - 9 field service guide 16) check that the external brightness knob moves freely and has additional brightness range. 17) check that the patient chinrest and headrest move smoothly and completely up/down and left/rig...

  • Page 310

    Appendix i humphrey field analyzer ii - i confidential and proprietary field service guide i - 10 52235c1105 (this page left intentionally blank).

  • Page 311

    Humphrey field analyzer ii - i appendix j confidential and proprietary 52235c1105 j - 1 field service guide appendix j. System screens and logs contents: c unit configuration screen c system log the hfa ii - i system software contains several screens and logs which can be used to determine system co...

  • Page 312

    Appendix j humphrey field analyzer ii - i confidential and proprietary field service guide j - 2 52235c1105 (1) instrument model number. (2) instrument serial number. (3) revision level of the operating system currently installed on the hard disk. (4) revision level of the language software currentl...

  • Page 313

    Humphrey field analyzer ii - i appendix j confidential and proprietary 52235c1105 j - 3 field service guide.

  • Page 314

    Appendix j humphrey field analyzer ii - i confidential and proprietary field service guide j - 4 52235c1105 j.3 system log the principle role of the system log is to attempt to keep track of all the ‘events’ that occur within the instrument. For example, an event can be a system restart (switching t...

  • Page 315

    Humphrey field analyzer ii - i appendix k confidential and proprietary 52235c1105 k - 1 field service guide appendix k. Data loss recovery contents: c data loss prevention tips c database structure c the five “r’s” of database recovery c database utilities c floppy diskette - troubleshooting dialogu...

  • Page 316

    Appendix k humphrey field analyzer ii - i confidential and proprietary field service guide k - 2 52235c1105 c explain the difference between a file that has been copied and one that was backed up using the backup/restore function in the disk menu. A copied file is one that was stored to the floppy d...

  • Page 317

    Humphrey field analyzer ii - i appendix k confidential and proprietary 52235c1105 k - 3 field service guide the floppy-only option will allow the instrument to save only to the floppy disk drive. This enables the operator to continue to save patient exams until a service technician can repair the ha...

  • Page 318

    Appendix k humphrey field analyzer ii - i confidential and proprietary field service guide k - 4 52235c1105 k.4.2 rebuild floppy database this utility attempts to rebuild any corrupt files that may exist on the floppy diskette. Selection opens a pop-up window asking the user if they wish to continue...

  • Page 319

    Humphrey field analyzer ii - i appendix k confidential and proprietary 52235c1105 k - 5 field service guide checks to see that the database can be opened. Each database is verified independently. Copy primary to secondary/copy secondary to primary once it has been determined that either the primary ...

  • Page 320

    Appendix k humphrey field analyzer ii - i confidential and proprietary field service guide k - 6 52235c1105 c if the rebuild fails, try viewing the diskette on a pc. Proceed to the “a” drive and attempt to look at the directory. You cannot view individual patient files, but should be able to see the...

  • Page 321

    Humphrey field analyzer ii - i appendix k confidential and proprietary 52235c1105 k - 7 field service guide support department and arrange to have the old drive returned. There may be a possibility that the data can be recovered. C if the customer does have a backup available, choose the restore uti...

  • Page 322

    Appendix k humphrey field analyzer ii - i confidential and proprietary field service guide k - 8 52235c1105 (this page left intentionally blank).

  • Page 323

    Humphrey field analyzer ii - i appendix l confidential and proprietary 52235c1105 l - 1 field service guide appendix l. Initializing the hard disk hard disk drives are pre-initialized when ordered as a spare part. In the event hard disk initialization is required, it can be done at the repair site. ...

  • Page 324

    Appendix l humphrey field analyzer ii - i confidential and proprietary field service guide l - 2 52235c1105 high level initialization of the hard drive. 1) switch off power to the instrument. 2) insert the 3.5" floppy disk #1 containing the application system software into the floppy drive. 3) switc...

  • Page 325

    Humphrey field analyzer ii - i appendix l confidential and proprietary 52235c1105 l - 3 field service guide low level formatting of the hard drive if for some reason you receive a hard drive for the hfa ii - i that is not formatted or requires formatting, it is possible to perform a low level format...

  • Page 326

    Appendix l humphrey field analyzer ii - i confidential and proprietary field service guide l - 4 52235c1105 (this page left intentionally blank).

  • Page 327

    Humphrey field analyzer ii - i appendix m confidential and proprietary 52235c1105 m - 1 field service guide appendix m. Loading application software customer-installable software updates are supplied to the customer on floppy disks. Currently, the software consists of four diskettes. These four disk...

  • Page 328

    Appendix m humphrey field analyzer ii - i confidential and proprietary field service guide m - 2 52235c1105 7) a verifying copy disk and then copying files prompt will again be seen on the screen. 8) when the disk files are loaded you will see a please insert disk # 3 and press any key message displ...

  • Page 329

    Humphrey field analyzer ii - i appendix m confidential and proprietary 52235c1105 m - 3 field service guide 21) when the instrument powers up to the main menu, select the ”i” button from the top of the main menu. Verify that the correct revision of software has been loaded. The software revision lev...

  • Page 330

    Appendix m humphrey field analyzer ii - i confidential and proprietary field service guide m - 4 52235c1105 (this page left intentionally blank).

  • Page 331

    Humphrey field analyzer ii - i appendix n confidential and proprietary 2235c1105 n - 1 field service guide appendix n. Special software options designed into the software are options that can only be enabled using a particular password. One such feature is the ocular hypertension treatment study or ...

  • Page 332

    Appendix n humphrey field analyzer ii - i confidential and proprietary field service guide n - 2 52235c1105 (this page left intentionally blank).

  • Page 333: Appendix O.  Upgrades

    Humphrey field analyzer ii - i appendix o confidential and proprietary 52235c1105 o - 1 field service guide appendix o. Upgrades at this time the following upgrades are authorized for the hfa ii - i: magneto optical drive upgrade (p/n 52969) - the magneto optical upgrade was created to provide an ef...

  • Page 334

    Appendix o humphrey field analyzer ii - i confidential and proprietary field service guide o - 2 52235c1105 (this page left intentionally blank).

  • Page 335: Appendix P. Cable Diagrams

    Humphrey field analyzer ii - i appendix p confidential and proprietary 52235c1105 p - 1 field service guide appendix p. Cable diagrams the data transfer cables are frequently used with the hfa ii - i. Shown below are the cable diagrams for troubleshooting or fabrication purposes. The cables can also...

  • Page 336

    Appendix p humphrey field analyzer ii - i confidential and proprietary field service guide p - 2 52235c1105 hfa ii to hfa ii - i serial cable (p/n 52417) - the hfa ii to hfa ii - i serial null modem cable is used when transferring patient data files from an hfa ii to an hfa ii - i. Refer to appendix...

  • Page 337: Cleaning Do'S and Don'T'S

    Humphrey field analyzer ii - i appendix q confidential and proprietary 52235c1105 q- 1 field service guide appendix q. Cleaning optics cleaning do's and don't's do – use real cotton q-tips (lens tissue can also be used) – always wet the q-tip or lens tissue in the cleaning agent before cleaning – us...

  • Page 338

    Humphrey field analyzer ii - i appendix q confidential and proprietary field service guide q - 2 52235c1105 (this page left intentionally blank).

  • Page 339: Loading The Software Options

    Humphrey field analyzer ii - i appendix r confidential and proprietary 52235c1105 r - 1 field service guide appendix r. Optional software installation a customer may be provided or purchase an optional software package. A current example of an optional software package is the kinetic software packag...

  • Page 340

    Appendix r humphrey field analyzer ii - i confidential and proprietary field service guide r - 2 52235c1105 (this page left intentionally blank).

  • Page 341: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-id02 subject: service bulletin index date: 30 apr 08 status: informational pages: 2 this bulletin replaces service bulletin gen-id01 this bulletin indexes all general (gen) service bulletins issued to date. The bullet...

  • Page 342

    Page 2 gen-id02 index by number number subject * gen-id02 gen service bulletin index gen-001b format for service bulletins * gen-002g test equipment calibration and certification * gen-003y technical support product responsibilities gen-004b general guidelines for assembly level troubleshooting gen-...

  • Page 343: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-001b subject: format for service bulletins date: 11 jul 05 status: informational pages: 2 this bulletin replaces service bulletin gen-001a the following is the standardized format of a typical carl zeiss meditec servi...

  • Page 344

    Page 2 gen-001b retrofit when in the area (mandatory, implement when in the area) - the bulletin provides instructions on how to perform required changes to specific instrument assemblies. Arrangements must be made by the field support engineer to perform the changes on as many instruments in the ar...

  • Page 345: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-002g subject: test equipment calibration & certification date: 28 apr 08 status: informational pages: 2 this bulletin replaces service bulletin gen-002f & gen-007c. This bulletin has been completely revised. Domestic ...

  • Page 346

    Page 2 gen-002g table 1 – calibration controlled test equipment p/n description customer cost test equipment listed below must be purchased from and returned to carl zeiss meditec, dublin, california for recalibration. These items cannot be purchased locally or calibrated locally. 28393 la3 fs calib...

  • Page 347: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: general no.: gen-003y subject: technical support product responsibilities date: 10 apr 08 status: informational pages: 3 this bulletin replaces service bulletin gen-003x the following tables indicate the current primary (1), secondary...

  • Page 348

    Technical support product responsibilities — eye care product jurgen billhofer t16 marty rohman t03 david allen t05 ricky ragacho t18 allen mcgee t19 manny deguzman t20 mark acebedo t22 james mintsioulis t24 yukari marie kawaguchi t25 tim wong t27 marco carrillo t33 ralf homberg t14 john franke t06 ...

  • Page 349

    Technical support product responsibilities — surgical product ralf homberg t14 gary jefferson joseph beaulieu lutz heinrich michael kersten jimmy chau pentero microscope 1 / 4 2 * 2 * 2 * 1 opmi microscope 2 * 1 1 / 4 1 / 4 2 * * limited to part lookups only loupes technical support – carol michalec...

  • Page 350: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-004b subject: general guidelines for assembly level troubleshooting date: 11 jul 05 status: informational pages: 4 this bulletin replaces service bulletin gen-004a the following pages contain general guidelines for as...

  • Page 351

    Page 2 gen-004b prior to going on-site: 1) obtain a service history for the instrument knowledge of previous problems will assist your troubleshooting efforts. Find out when the last preventive maintenance (pm) service call was performed (if applicable). If a pm is due, or will be due shortly, be pr...

  • Page 352

    Gen-004b page 3 5) resolve the obvious obvious mechanical or physical defects should be resolved when discovered. Often, resolving the obvious will lead you to the real problem. 6) substitute the failing assembly once you have deduced which assembly is at fault, or is suspected to be at fault, it sh...

  • Page 353

    Page 4 gen-004b solving intermittent non-duplicable failures these failures present the greatest difficulty to the field support engineer. The most effective means for resolving these types of problems requires careful thought and the utilization of all available resources that the field support eng...

  • Page 354: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-005a subject: use of static protection kit date: 17 aug 98 status: mandatory pages: 1 this bulletin replaces service bulletin gen-005 static protection kit, p/n 20928 the static protection kit is essential for protect...

  • Page 355: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-006c subject: approved antistatic bags date: 10 apr 08 status: informational pages: 1 this bulletin replaces service bulletin gen-006b in our continuing effort to reduce potential esd damage to assemblies shipped to a...

  • Page 356: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-007c subject: calibration certificate for test equipment date: 11 jul 05 status: informational pages: 1 obsolete 11 april 2008 bulletin gen-007c is now obsolete, due to the reason indicated below: no longer valid no l...

  • Page 357: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-008a subject: bloodborne pathogens date: 17 aug 98 status: informational pages: 1 this bulletin replaces service bulletin gen-008. Bloodborne pathogens - pathogenic microorganisms that are present in human blood can c...

  • Page 358: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-009 j subject: list of manuals date: 29 apr 08 status: informational pages: 7 this bulletin replaces service bulletin gen-009i the attached list of manuals is to be used as a reference to ensure that manuals in your p...

  • Page 359

    Page 2 gen-009 j owner's / user’s manuals: title p/n revision / date vision analyzer 02209 july 17, 1980 lens analyzer 310 04570 1978 lens analyzer 316 05850 rev c lens analyzer 305, 322 05775 may 10, 1985 lens analyzer 306, 330, 340 03290 rev d - may, 1990 lens analyzer 350, 360, 370, 380 28929 rev...

  • Page 360

    Gen-009 j page 3 title p/n date oct1 (windows 3.11 platform) 38904 rev b - february, 1998 oct1 revision a.5 supplement 48489 rev a - april, 1999 oct1 (windows 98 platform) 53822-1 rev a - july, 2002 oct2 model 2010 user manual 51390-2 rev a - may, 2001 stratus oct model 3000 user manual, 4.0.X 56641...

  • Page 361

    Page 4 gen-009 j title p/n date optical coherence tomography scanner - oct 2000 38898 rev b - august, 1998 optical coherence tomography scanner - oct 2010 51233 rev c - october, 2001 optical coherence tomography scanner - oct 3000 52785 rev c - november 2003 * preview php dn600d006 rev a01 - 2003 ze...

  • Page 362

    Gen-009 j page 5 title p/n date laser pdt 690s zsm306018 4/99 laser pdt/u 690s zsm306020 11/02 laser visulas 532 zsm306017e 9/02 laser visulas 532s zsm306021 7/02 accessories #1 zsm308000 6/93 accessories #2 zsm308001 11/89 instrument base zsm304009 2/92 instrument mounting (tables) zsm304011 12/84 ...

  • Page 363

    Page 6 gen-009 j title p/n date corneal pachymeter & anterior zg301023 n/a chamber depth measuring device for 30sl/m corneal pachymeter for 100/16 zg301000 n/a diagnostic set h zg301008 1/83 hand slit lamp hso-10 supplement zge30138 n/a indirect ophthalmoscope supplement zge301030 1/88 keratometer z...

  • Page 364

    Gen-009 j page 7 title p/n date laser visulas argon ii zg301132 12/1/93 laser visulas argon indirect zg301159e 12/3/93 ophthalmoscope laser visulas argon/yag zg301070 8/88 laser visulas combi ii zg301191 9/4/93 visulas diode ii zg301200 n/a laser opmilas yag m zg301106 10/31/91 laser visulas yag saf...

  • Page 365: Service

    Iii proprietary and confidential iii service bulletin instrument: general no.: gen-010d subject: general disclaimer form date: 13 apr 07 status: informational pages: 2 this bulletin replaces service bulletin gen-010c the general disclaimer form is to be used on instruments that currently require tha...

  • Page 366

    Carl zeiss meditec service disclaimer owner: location: instrument model: date: software rev.: instrument serial no.: at your request, carl zeiss meditec has agreed to service the instrument described above. The possibility exists that during the course of servicing, customer data that has previously...

  • Page 367: Service

    Iii proprietary and confidential iii 08 service bulletin instrument: general no.: gen-011e subject: release of service manuals / field service guides on disk (cd) date: 29 apr 08 status: informational pages: 1 this bulletin replaces service bulletin gen-011d the following carl zeiss meditec service ...

  • Page 368: Service

    Iii proprietary and confidential iii service bulletin instrument: humphrey field analyzer ii - i no.: fa2i-id05 subject: service bulletin index date: 28 apr 08 status: informational pages: 4 this bulletin replaces service bulletin fa2i-id04 this bulletin indexes all hfa ii - i and gen service bullet...

  • Page 369

    Page 2 fa2i-id05 index by number number subject * gen-id02 gen service bulletin index gen-001b format for service bulletins * gen-002g test equipment calibration and certification * gen-003y technical support product responsibilities gen-004b general guidelines for assembly level troubleshooting gen...

  • Page 370

    Fa2i-id05 page 3 * fa2i-037 never released * fa2i-038a cpu/backplane enclosure p/n 60673 * fa2i-039 new bios utility disk * fa2i-040 double image at startup * fa2i-041 touch screen calibration process problem in version 4.1 * fa2i-042a new motor driver board * fa2i-043 version 4.2 application softwa...

  • Page 371

    Page 4 fa2i-id05 motor driver board * fa2i-036 new motor driver board p/n 61190 * fa2i-042a new motor driver board networking * fa2i-032 networking and networking diagnostic tools parts * fa2i-033 recommended spare parts list power supply fa2i-018 power supply fet failure * fa2i-028a new power suppl...

  • Page 372: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii - i subject: hfa ii - i service manual, p/n 52235, rev a release no.: fa2i-001 date: 16 jul 01 status: informational pages: 1 revision a of the humphrey field analyzer ii - i service manual is now available....

  • Page 373: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii - i subject: differences between hfa ii and hfa ii - i no.: fa2i-002 date: 15 jul 01 status: informational pages: 1 this service bulletin will summarize some of the major differences between the hfa ii syste...

  • Page 374: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: field analyzer ii - i subject: information on the current floppy disk, hard disk and magneto-optical drives no.: fa2i-003i date: 29 jun 06 status: informational pages: 10 this bulletin replaces service bulletin fa2i-003h. Index floppy...

  • Page 375

    Page 2 fa2i-003i floppy disk drive (p/n 29244) teac fd-235hf c5xx – 1.44mb, 3½" this floppy disk drive can be used on all models of the hfa ii - i. The teac floppy disk drive has a push button on the right-hand side of the drive and a green led (rectangle) on the left-hand side of the drive. Pin #1 ...

  • Page 376

    Fa2i-003i page 3 floppy disk drive (p/n 53355) sony mpf920-1 - 1.44mb, 3½” this floppy drive can be used on all models of the hfa ii-i. The sony floppy disk drive has a push button on the right-hand side of the drive and a green led (rectangle) on the left-side of the drive. See figure 2. The drive ...

  • Page 377

    Page 4 fa2i-003i floppy disk drive (p/n 29244) teac fd-235hf 7529 – 1.44mb, 3½" this floppy disk drive can be used on all models of the hfa ii - i. The teac floppy disk drive has a push button on the right-hand side of the drive and a green led (rectangle) on the left-hand side of the drive. The ter...

  • Page 378

    Fa2i-003i page 5 seagate (st3402111a) 40g, 3½", ide hard drive (p/n 58981-0) the hard drive is strapped as the master or single drive (see figure 4)and the “limit drive capacity” is set by the vendor. The first hard drive partition is formatted with fat 16 to 2.1gb. The second hard drive partition i...

  • Page 379

    Page 6 fa2i-003i seagate (st340014a) 40g, 3½", ide hard drive (p/n 52036) the hard drive is strapped as the master or single drive and limit drive capacity. The two jumpers should be set as illustrated in figure 6. The hard drive is formatted with fat 16 to 2.1gb. Figure 6. Seagate st340014a seagate...

  • Page 380

    Fa2i-003i page 7 hard drive (p/n 52036) the hard drive is strapped as the master or single drive. The jumper settings should be set as illustrated in figure 8. The hard drive is formatted with fat 16 to 2.1gb. Ma st e r dri ve - w/mo drive single drive - w/o mo drive figure 8. Western digital wd200e...

  • Page 381

    Page 8 fa2i-003i seagate (st320410a) 20g, 3½", ide hard drive (p/n 52036) the hard drive is strapped as the master or single drive. The jumper settings should be set as illustrated in figure 10. The hard drive is formatted with fat 16 to 2.1gb. Figure 10. Seagate st320410a seagate (st320413a) 20g, 3...

  • Page 382

    Fa2i-003i page 9 magneto-optical drive (p/n 54568) fujitsu model mcm3064ap ide 3.5" — storage capacity 640mb (see figure 12). The fujitsu magneto-optical drive is strapped as shown in figure 13. Mounting screws required — 4 ea. M3 x 6 — p/n 28293-6. Note: using longer screws may damage the mo drive....

  • Page 383

    Page 10 fa2i-003i magneto-optical drive (p/n 51476) fujitsu model mcf3064ap ide 3.5" — storage capacity 640mb (see figure 14). The fujitsu magneto-optical drive is strapped as in figure 15. Figure 14. Fujitsu mcf3064ap ide slave position. Figure 15. Magneto-optical drive strapping.

  • Page 384: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii - i subject: hfa ii - i serial transfer cables released no.: fa2i-004 date: 27 aug 01 status: informational pages: 1 two new cables have been released for the hfa ii - i serial data transfer. General informa...

  • Page 385: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: software timeline / features / changes no.: fa2i-005j date: 25 oct 06 status: informational pages: 12 this bulletin replaces service bulletin fa2i-005i software timeline cpu - central processing u...

  • Page 386

    Page 2 fa2i-005j software revision part number release date cpu required bp requir ed mdb required cpu s/w rev bp s/w rev mdb s/w rev starting ser. No. C3 system software with mo obsolete 10/12/01 51477 rev c 49700 rev a.1 48530-3 rev a.3 c3 a1 a2:a1:a1: a1:a1:a1: 720i-5109 740i-9171 745i-4000 750i-...

  • Page 387

    Fa2i-005j page 3 software revision part number release date cpu required bp requir ed mdb required cpu s/w rev bp s/w rev mdb s/w rev starting ser. No. 3.2 system software disk 54799 obsolete 10/25/02 51477 rev c 49700 rev a.1 48530-3 rev a.3 c3.2 a1 a2:a1a1 :a1a1:a 1 720i-5494 740i-10621 745i-4406 ...

  • Page 388

    Page 4 fa2i-005j software revision part number release date cpu required bp requir ed mdb required cpu s/w rev bp s/w rev mdb s/w rev starting ser. No. 3.6(0502) xml system software disk xxxxx jan/04 (limited dis- tribution) 51477 rev c or 55392 rev a 49700 rev a.1 48530-3 rev a.3 3.6 a1 a2:a1a1 :a1...

  • Page 389

    Fa2i-005j page 5 when using a magneto optical disk for the first time, you must first initialize it by selecting initialize disk from the file functions menu. If you remove a database floppy disk from the floppy drive while attempting to print from the floppy database, a “floppy disk not present” or...

  • Page 390

    Page 6 fa2i-005j • c3 software will not boot if the mo drive is disconnected or inoperative. • uninitialized mo diskettes will cause the system to hang during an attempt to perform a backup from hard drive. • attempting to load the c3-mo system software on a 750i instrument that has system software ...

  • Page 391

    Fa2i-005j page 7 • the 3.2 application software provides an ‘evaluate test date’ function that will scan the hfa 2i database for test dates older than 8-24-01, or later than the current date. This function is used to detect questionable test dates that may have been entered as a result of a real tim...

  • Page 392

    Page 8 fa2i-005j rev. 3.4.5 • all instruments having the cpu part number 55392 must use the 3.4 or 3.4.5 application software. Software revision 3.4 and revision 3.4.5 application software are compatible with the 51477 cpu that uses the original release bios. Details of the new bios and 55392 cpu ar...

  • Page 393

    Fa2i-005j page 9 known errors/ issues - application software rev. 3.4.6 • blank screens still appear during startup. • a database cannot be restored from a backup floppy made on an hfa ii. You can only re-initialize a floppy disk. This is equivalent to a quick format on a pc. If the floppy is unform...

  • Page 394

    Page 10 fa2i-005j known errors/ issues - application software rev. 3.6 - xml • the hfa2p network will not function if an active network connection is not available at boot time. • the ftp password entered using versions prior to version 3.6(0500), will get corrupted because the new version expects a...

  • Page 395

    Fa2i-005j page 11 service features - application software rev. 4.0 • licensing of network, netpro, gpa and sita swap. • configuration of instrument for network and netpro. • database upgrade. • save to floppy the text files of system log, information screen, and calibration values. • new tools for e...

  • Page 396

    Page 12 fa2i-005j ÚÚÚ notice ÚÚÚ any unauthorized hfa ii upgrades (those performed without notifying carl zeiss meditec inc.) will automatically be downgraded to the model and features that existed prior to the unauthorized upgrade, when a future revision of software is loaded onto the instrument. •...

  • Page 397: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii - i subject: hfa ii - i service manual, p/n 52235, rev b release no.: fa2i-006 date: 16 dec 01 status: informational pages: 2 an update package of revised pages for the humphrey field analyzer ii - i service...

  • Page 398

    Page 2 fa2i-006 revision b update package for humphrey field analyzer ii - i field service guide, p/n 52235 highlights: rev b changes to the humphrey field analyzer ii - i field service guide cover a broad range, including: o corrections to the rev a edition. O additions / corrections of part number...

  • Page 399: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: magnetic optical (mo) drive upgrade procedure no.: fa2i-007b date: 5 nov 03 status: informational pages: 3 this service bulletin replaces fa2i-007a the information and instructions provided in thi...

  • Page 400

    Page 2 fa2i-007b 8) insert the system software disk# 1 of the set. Power on the instrument, and follow the on-screen instructions to install the system software. 9) once the latest system software has been installed, power off/on the instrument. 10) perform a post-checkout on the instrument using th...

  • Page 401: Facsimile

    Facsimile transmittal to: to: humphrey technical support fax #: fax #: 925-557-4652 re: re: hfa 2i upgrade notification date: date: pages: pages: 1, including this cover sheet. Technician’s name and affiliate/distributor fax no. Instrument serial no. Customer's name and address: date upgrade perform...

  • Page 402: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer 2i no.: fa2i-008 subject: product changes and new options date: 18 apr 02 status: informational pages: 1 the following changes have occurred on the hfa 2i and power table: • mo drive removed on all models excep...

  • Page 403: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: new ccd camera, cable & support pcba no.: fa2i-009 date: 04 apr 02 status: informational pages: 1 problem the ccd camera manufacture has obsoleted this model. Solution replace the current ccd came...

  • Page 404: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: model 745i added / magneto-optical disk drive removed from all models except 750i. No.: fa2i-010 date: 01 apr 02 status: informational pages: 1 the model 745i has been introduced as part of the i-...

  • Page 405: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: cpu replacement no.: fa2i-011 date: 23 apr 02 status: informational pages: 1 humphrey receives the entire cpu/backplane enclosure (p/n 51804) from our supplier. The supplier requires that the enti...

  • Page 406: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service service bulletin bulletin instrument: humphrey field analyzer ii-i subject: 740i to 745i blue-yellow upgrade no.: fa2i-012 date: 29 jul 02 status: informational pages: 15 general information the information and instructions provided in this service bullet...

  • Page 407

    Page 2 fa2i-012 bowl shroud . . . . . . . . . . . . . . . . . . . . . . . 30177 tool stand assembly . . . . . . . . . . . . . . . . . . . . 30251 trial lens alignment adaptor (zero degree) . . . . . . . 49647 fake eye . . . . . . . . . . . . . . . . . . . . . . . 30079 tool stand . . . . . . . . . ....

  • Page 408

    Fa2i-012 page 3 mount, cable . . . . . . . . . . . . . . . . . . . . 01362 1 rest, forehead . . . . . . . . . . . . . . . . . . . 30076 1 bracket, visor . . . . . . . . . . . . . . . . . . . . 30068 1 visor . . . . . . . . . . . . . . . . . . . . . . . . 30069 1 screw, 2-56 . . . . . . . . . . . . ....

  • Page 409

    Page 4 fa2i-012 figure 1. Color wheel installation item part no. Qty description 1 29979-3 * 1 color wheel 2 07063 3 washer, flat, .223/.366/.031, nylon 3 30031 2 washer, curvy, .200/.370/.006, sst 4 21517 3 washer, flat, .200/.359/.048, sst 5 06085 1 ring, retainer * note: ensure that you are insta...

  • Page 410

    Fa2i-012 page 5 # yellow filter assembly installation the yellow filter assembly consists of a bracket, heat absorbing filter, diffuser, and — most importantly — a yellow filter. When illuminated with white light, this assembly provides the yellow bowl illumination. To remove the bowl plug and insta...

  • Page 411

    Page 6 fa2i-012 figure 2. Yellow filter assembly installation # yellow lamp assembly installation the yellow lamp assembly provides the white light needed to illuminate the yellow filter assembly. 1) to install the yellow lamp assembly, refer to figure 4. Plug the lamp assembly cable onto connector ...

  • Page 412

    Fa2i-012 page 7 2) remove the mounting bracket from the yellow lamp assembly and attach it to the projector assembly above the upper lens. Mount the screws through the front of the projector assembly frame into the mounting bracket. 3) attach the tie wrap mount to the spot indicated in figure 4. Use...

  • Page 413

    Page 8 fa2i-012 figure 4. Yellow lamp assembly item part no. Qty description 1 00673 2 tie wrap 2 01362 1 mount, tie wrap 3 30071 1 lamp, yellow lamp assy 4 14446 2 washer, square cone, .142/.307/.039 5 28293-8 2 screw, m3 x 12, soc. Hd., cap.

  • Page 414

    Fa2i-012 page 9 # forehead rest and visor installation the installation of a forehead rest and visor (shield) prevents patient visibility of the illuminated yellow filter assembly during blue-yellow testing. Without extending the visor during blue-yellow testing, a patient is more likely to be distr...

  • Page 415

    Page 10 fa2i-012 figure 5. Forehead rest and visor (shield) installation item part no. Qty description 1 30076 1 forehead rest 2 08780 n/a grease, rheolube 362 3 22715 2 screw, 2-56 x .188, sl 4 30068 1 bracket, visor 5 30069 1 visor (shield).

  • Page 416

    Fa2i-012 page 11 figure 6. Chinrest and forehead rest alignment check s e t t i n g t h e h a r d w a r e o p t i o n s n u m b e r a n d t h e s o f t w a r e o p t i o n s n u m b e r s e t t i n g t h e h a r d w a r e o p t i o n s n u m b e r a n d t h e s o f t w a r e o p t i o n s n u m b e ...

  • Page 417

    Page 12 fa2i-012 main menu data will automatically be saved on the hard disk drive.) r e c a l i b r a t i o n p r o c e d u r e s r e c a l i b r a t i o n p r o c e d u r e s perform the following recalibration procedures. # # color wheel calibration and test 1) calibrate the color wheel (refer to...

  • Page 418

    Fa2i-012 page 13 prior to completing the upgrade, it is essential that you perform an instrument post-checkout. This will ensure that the instrument is in calibration and all features are operational. 1) to perform the instrument post-checkout, perform the system checkout (section 2.1). S u g g e s ...

  • Page 419

    Page 14 fa2i-012 recommended that international service engineers return and file the same paperwork at their affiliate or distributor offices. 1) u.S. Domestic service technicians must include the following information with their completed service report form: a) service report form — include type ...

  • Page 420: Facsimile

    Facsimile transmittal to: to: humphrey technical support fax #: fax #: 925-557-4652 re: re: hfa ii-i upgrade notification date: date: pages: pages: 1, including this cover sheet. Technician’s name and affiliate/distributor fax no. Instrument serial no. Customer's name and address: date upgrade perfo...

  • Page 421: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: printrex printer with new universal power supply no.: fa2i-013a date: 22 jan 03 status: informational pages: 4 problem the manufacturer of the printrex printer has obsoleted the current models of ...

  • Page 422

    Page 2 fa2i-013a ÚÚÚ proprietary and confidential ÚÚÚ figure 2. Style #2 p/n 54306. Solution orders for the hfa 2i power table with printer will now ship with the style #2 printrex printer, as shown in figure 2. The style #2 printrex printer (p/n 54306), with universal power supply, replaces style #...

  • Page 423

    Fa2i-013a page 3 ÚÚÚ proprietary and confidential ÚÚÚ troubleshooting normally rebooting the printer and the hfa2i will restore printing operation. If rebooting does not restore normal printing, run the self test function. The self test function will often restore normal printing. The self test may ...

  • Page 424

    Page 4 fa2i-013a ÚÚÚ proprietary and confidential ÚÚÚ.

  • Page 425: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i subject: correction of focus motor errors no.: fa2i-014 date: 10 oct 02 status: informational pages: 1 introduction some hfa2i units may produce focus motor positioning errors on an infrequent basis. These...

  • Page 426: Service

    Proprietary and confidential service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-015 subject: file/name notice date: 15 jan 03 status: informational pages: 4 general information two very infrequently encountered errors have been discovered that affect the humphrey field analyzer hfa ...

  • Page 427

    Page 2 fa2i-015 for further clarification, please contact customer service toll free at 877-486-7473. We appreciate your assistance. Sincerely, jeff durban product manager enclosures item 1: “file/name” issue if an operator fails to follow the user instructions, and under a highly specific set of un...

  • Page 428

    Fa2i-015 page 3 correct the files of previously conducted tests. You must follow the steps as indicated in the “action required” section above to correct the files of previously conducted tests. Suggested ways to examine your database for suspect files you may wish to sort your file directory in alp...

  • Page 429

    Page 4 fa2i-015 instructions on how to evaluate test dates main menu>system setup>additional setup>diagnostics>enter password 1234>evaluate test dates> select the source (hard drive or floppy). After reviewing the confirming message, if you still wish to perform the evaluation, select “yes”. If you ...

  • Page 430: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-016f subject: compatible external printers list date: 3 aug 06 status: informational pages: 1 this bulletin replaces service bulletin fa2i-016e general information the printers listed below are a...

  • Page 431: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-017e subject: new cpu and bios date: 12 apr 04 status: informational pages: 5 this bulletin replaces service bulletin fa2i-017d general information this service bulletin provides information on t...

  • Page 432

    Page 2 fa2i-017e new bios new cpu new software new dst p/n 56280 ver. 2.0 p/n 55392 rev 3.4 or greater rev 3.4 or greater note: software revisions ≥ 3.4 are compatible with all cpu/bios combinations. The new cpu, bios (ver. 1.03b) and application software revision 3.4 were installed on the hfa2i beg...

  • Page 433

    Fa2i-017e page 3 quick boot enabled 1st boot devise ide-0 2nd boot devise floppy 3rd boot devise ide-1 4th boot devise disabled try other boot devices yes initial display mode silent display mode at add-on-rom init keep current s.M.A.R.T. For hard disks enabled bootup num- lock off floppy drive swap...

  • Page 434

    Page 4 fa2i-017e ras timing slow ras precharge timing slow watch dog timer control disabled watch dog timer setting 8 sec. Cmos ram clear function enabled power management set-up acpi aware o/s no acpi standby state s1/pos power management /apm disabled video power down mode disabled hard disk power...

  • Page 435

    Fa2i-017e page 5 pci slot4 irq priority auto dma channel 0 pnp dma channel 1 pnp dma channel 3 pnp dma channel 5 pnp dma channel 6 pnp dma channel 7 pnp irq 3 pci/pnp irq 4 pci/pnp irq 5 isa/esia irq 7 pci/pnp irq 9 pci/pnp irq 10 pci/pnp irq 11 isa/esia irq 14 pci/pnp irq 15 pci/pnp peripheral setu...

  • Page 436: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-018 subject: power supply fet failure date: 9 may 03 status: informational pages: 1 problem the fets (power transistors) in some hfa ii-i power supplies may fail prematurely. Cause fluctuations i...

  • Page 437: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-019 subject: cpu battery failure date: 20 jun 03 status: informational pages: 1 problem the battery in some hfa ii-i computer assemblies may fail prematurely, causing the bios settings to be lost...

  • Page 438: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-020 subject: change in carriage bearing assemby date: 7 jun 03 status: informational pages: 1 problem hfa2i instruments have displayed “focus motor errors” and “check shutter, motors and lamps er...

  • Page 439: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-021 subject: change in rear cover and rear shield design date: 13 jun 03 status: informational pages: 1 problem the old rear cover (p/n 51114) has been modified to enhance the fit of the cover, e...

  • Page 440: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-022 subject: start up problems date: 24 jun 03 status: next visit pages: 1 problem hfa2i instruments with the new cpu (p/n 55392), using application revision 3.4 software, may fail to reach the m...

  • Page 441: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-023 subject: calibration backup disk problems date: 21 jul 03 status: next visit pages: 3 problem some hfa2i calibration backup disks may contain corrupted data in the calcfg.Ini or nvram.Dat.Fil...

  • Page 442

    Page 2 fa2i-023 verification of calibration backup disk 1. Remove calibration backup disk from the pocket inside the cable cover housing on the hfa2i. 2. From the windows desktop of your computer, select the programs group. 3. Start hex dump32. 4. Maximize the window and insert the calibration backu...

  • Page 443

    Fa2i-023 page 3 repair of corrupted calibration data disk 1. Boot up instrument 2. Insert calibration backup disk into the instrument floppy drive. 3. From the hfa2i instrument diagnostic menu select save to save calibration data onto the original calibration backup disk. 4. Take out the disk and fo...

  • Page 444: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-024a subject: stepper motor errors date: 27 jul 07 status: informational pages: 1 this bulletin replaces service bulletin fa2i-024 problem intermittent stepper motor errors and check stepper moto...

  • Page 445: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii i no.: fa2i-025a subject: optional features licensing procedure date: 11 nov 05 status: informational pages: 5 this bulletin replaces service bulletin fa2i-025 and has been completely rewritten. This bulleti...

  • Page 446

    Page 2 fa2i-025a 2. When the license information screen for the software option opens (figure 1), write down the node id information and the instrument serial number provided. You will need this node id and the hfa2i serial number to complete the software licensing process on the carl zeiss meditec ...

  • Page 447

    Fa2i-025a page 3 4. When the products page opens, proceed to the column labeled service & support (figure 3). 5. Click on the hyperlink for register your software. 6. At the bottom of the page, select the word form. Follow the sequence of screens and data entries that are required to obtain the lice...

  • Page 448

    Page 4 fa2i-025a 3. Select security code. A pop-up keypad will open to allow you to enter the security code received on the carl zeiss meditec website. Once you have entered the code, select enter to record the data and return to the license registration screen. 4. Select save to record the settings...

  • Page 449

    Fa2i-025a page 5 service the data license can be lost during certain instrument repairs. A flowchart is provided to help the service engineer determine if the licensing is affected and what follow-up steps are required to restore the license. Hfa2i field repairs affecting software licenses stop. Sof...

  • Page 450: Service

    ÚÚÚ proprietary and confidential ÚÚÚ a service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-026 subject: system validation form - prevail date: 7 apr 04 status: mandatory - domestic only pages: 4 domestic field service: a new system validation form has been released for the hfa ii and...

  • Page 451

    Page 2 fa2i-026 hfa ii & ii-i system validation form select the instrument type: 0 0 white 00 white &blue/yellow select the call type below. Only one call type can be selected. 0 0 basic call (perform section 1.0) (calls that do not require intensity verification or calibration) 0 0 intensity verifi...

  • Page 452

    Fa2i-026 page 3 3.0 ‘after calibration’ verification data (app h.2) 3.1 total working wedge attenuation ___________________ 3.2 your ‘after’ foveal threshold ___________________db 3.3 white projector voltage drop ___________________v 3.4 db spread (white) ___________________db 3.5 reading in ft-l fo...

  • Page 453

    Page 4 fa2i-026 5160 hacienda drive, dublin, ca 94568 (925) 557-4100 (1-800) 858-1508 date ________________________ dear doctor: we checked the calibration of your field analyzer, serial number ____________, today and found that it was reading db too high 0 / low 0 (select). The instrument has now b...

  • Page 454: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service service bulletin bulletin instrument: humphrey field analyzer iii subject: hfa2i upgrading model 720i to model 735i no.: fa2i-027 date: 30 may 04 status: informational pages: 6 general information the information and instructions provided in this service ...

  • Page 455

    Page 2 fa2i-027 ÚÚÚ proprietary and confidential ÚÚÚ upgrade kit part numbers when you open the upgrade kit box, inventory all of the parts before beginning the upgrade. If any parts are missing, please contact czmi. For parts missing from u.S. Domestic orders, contact customer service parts. For pa...

  • Page 456

    Fa2i-027 page 3 ÚÚÚ proprietary and confidential ÚÚÚ caution: to avoid dropping any loose parts into the instrument during this procedure, spread a soft cloth beneath the color wheel to catch any parts that may drop. Spring tension created by the curvy washers on the color wheel shaft can cause the ...

  • Page 457

    Page 4 fa2i-027 ÚÚÚ proprietary and confidential ÚÚÚ setting the hardware options number and software options number 1) use the diagnostic support tool (dst) diskettes and service key to set the hardware options number: from the dst main menu select set model/hardware options . Select set model 735i...

  • Page 458

    Fa2i-027 page 5 ÚÚÚ proprietary and confidential ÚÚÚ 1) ensure that the customer has an understanding of how to access change parameters and select stimulus color changes. R e p o r t i n g t h e u p g r a d e t o c z m i r e p o r t i n g t h e u p g r a d e t o c z m i all upgrades performed to th...

  • Page 459: Facsimile

    Facsimile transmittal to: to: czmi customer service fax #: fax #: 925-557-4298 re: re: hfa2i 720i-to-735i upgrade notification date: date: pages: pages: 1, including this cover sheet. Technician’s name . Affiliate/distributor fax no. Instrument serial no. Customer's name and address: date upgrade pe...

  • Page 460: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: hfa 2i no.: fa2i-028a subject: new power supply released date: 15 nov 05 status: informational pages: 1 this bulletin replaces service bulletin fa2i-028. Problem the current power supply for the hfa 2i (p/n 51487-1) does not meet the ...

  • Page 461: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: hfa 2i no.: fa2i-029 subject: update to service manual date: 04 nov 04 status: informational pages: 1 problem an error was noted in the hfa 2i service manual with respect to the high level initialization. Solution add the following no...

  • Page 462: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-030a subject: 12.0 volt regulator assembly date: 20 apr 06 status: on failure only pages: 2 this bulletin replaces service bulletin fa2i-030 problem some hfa instruments may display flicker and /...

  • Page 463

    Page 2 fa2i-030a figure 1. Location of the 12-volt regulator assembly crt harness regulator out regulator in dc harness regulator.

  • Page 464: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-031a subject: calibration changes with revision 4.1 or greater software date: 15 feb 08 status: informational pages: 2 this bulletin replaces service bulletin fa2i-031 introduction this service b...

  • Page 465

    Page 2 fa2i-031a • calibrate all of the spot sizes, as per section 4.8.2.3 of the field service guide. However, you must not press the “store” button after setting each of the positions. They will be held in memory and will be stored when you press the “store” button when the spot ratio is in specif...

  • Page 466: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii i no.: fa2i-032 subject: networking and networking diagnostic tools date: 01 dec 05 status: informational pages: 6 general information with the release of the revision 4.0, networking (hfa-net) and networkin...

  • Page 467

    Page 2 fa2i-032 site survey, international international czmi affiliates or distributors will set their own process for any preliminary required actions. It is recommended that the czmi affiliates and distributors use the site survey developed by czmi. Optional features vs model compatibility matrix...

  • Page 468

    Fa2i-032 page 3 figure 2. Loop back connector p/n 59798. Networking setup chapter 14 in the current hfa2i user’s guide has instructions on setting up the hfa2i networking features. Figure 3. Network diagnostic screen..

  • Page 469

    Page 4 fa2i-032 networking diagnostics access the hfa2i networking diagnostics by selecting system setup -> communication setup -> networking diagnostic. On the diagnostic menu you will see the following buttons: test connection, ping a host, loop back test, save diagnostic results, reset networking...

  • Page 470

    Fa2i-032 page 5 figure 5. The ping dialogue. Ping a host – the ping a host button will perform the ping function to the ip address established in the ping dialogue (figure 5). If the address can be located, the ping will be successful. If the address cannot be located, the ping will be unsuccessful....

  • Page 471

    Page 6 fa2i-032 additional networking troubleshooting tools/settings to locate additional networking troubleshooting tools, select system setup -> additional setup -> diagnostic. Enter the password 1234 and select enter. On the user diagnostic menu select the advanced network options button. Advance...

  • Page 472: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-033 subject: recommended spare parts list date: 16 nov 05 status: informational pages: 2 this bulletin lists the recommended spare parts needed to support field service activity on the hfa2i. The...

  • Page 473

    Page 2 fa2i-033 p/n description 53355 drive, floppy, 3-1/2", high density formatted 52036 drive, hard, ide (formatted, but no software loaded) 48028 diskette, 3-1/2" formatted box of 10 54568 mo drive, ide 3.5 52416 cable, serial transfer, hfa i to hfa ii - i 52417 cable, serial transfer, hfa ii to ...

  • Page 474: Service

    Iii proprietary and confidential iii service bulletin instrument: humphrey field analyzer ii - i no.: fa2i-034 subject: field service guide, p/n 52235, revision c release date: 13 dec 05 status: informational pages: 1 revision c of the humphrey field analyzer ii – i field service guide is now availa...

  • Page 475: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii - i no.: fa2i-035 subject: test connection between laptop & hfa ii-i date: 28 jul 06 status: informational pages: 21 general this document describes how to test the connection between the hfa ii-i and a lapt...

  • Page 476

    Page 2 fa2i-035 3 . Click on the hfa network setup button. Note - dhcp selection is indicated by an x on the “obtain hfa tcp/ip settings automatically,” and the ip address and subnet are grayed out. If there is not an x on “obtain hfa tcp/ip setting automatically” then you are using a static ip addr...

  • Page 477

    Fa2i-035 page 3 figure 3. Local area connection properties dialog box 4. In the “components checked are used by this connection” (located in the center of the “general” tab), click (once) on internet protocol (tcp/ip) > properties. The following screen will be displayed: figure 4. Internet protocol ...

  • Page 478

    Page 4 fa2i-035 5. Change the ip address on your laptop to the same ip address the hfa has except for the last three digits. Change the last number of the three digits by one number (by doing this you are putting your laptop on the same network as the hfa). Example: hfa ip = 192.168.1.12 your ip sho...

  • Page 479

    Fa2i-035 page 5 figure 6. Users and passwords dialog box 10. Click on the add button. The following screen will be displayed: figure 7. Add new user dialog box #1.

  • Page 480

    Page 6 fa2i-035 11. In the user name field, type in anonymous, then click on next. The following screen will be displayed: figure 8. Add new user dialog box #2 12. Without adding a password, click on next. The following screen will be displayed: figure 9. Add new user dialog box #3 13. Click on the ...

  • Page 481

    Fa2i-035 page 7 using windows xp 1. For a windows xp laptop, click on start > settings > control panel. 2. In control panel, double-click network connections. The following screen will be displayed: figure 10. Network connections dialog box 3. Right-click the ‘local area connection’ that is associat...

  • Page 482

    Page 8 fa2i-035 4. In the “this connection uses the following items:” (located in the center of the “general” tab), click (once) on internet protocol (tcp/ip) > properties. The following screen will be displayed: figure 12. Internet protocol (tcp/ip) properties dialog box 5. Change the ip address on...

  • Page 483

    Fa2i-035 page 9 figure 13. Hfa properties (folder) dialog box 8. For a windows xp laptop, click start > settings > control panel. 9. Double-click on user accounts. The following screen will be displayed: figure 14. User accounts dialog box #1.

  • Page 484

    Page 10 fa2i-035 10. Click on create a new account. The following screen will be displayed: figure 15. User accounts dialog box #2 11. Type in the name anonymous, then click on next. The following screen will be displayed: figure 14. User accounts dialog box #3 12. Make sure the green dot is in the ...

  • Page 485

    Fa2i-035 page 11 c) ping host computer from the hfa ii-i 1. Click on the system setupbutton. 2. Click on the communications setupbutton. The following screen will be displayed: figure 15. Communications setup screen 3. Click on the network diagnostics button. The following screen will be displayed: ...

  • Page 486

    Page 12 fa2i-035 4. Click on the ping a host button. The following screen will be displayed: figure 16. Enter remote ip address screen 5. Enter the ip address of your laptop into the box labeled enter remote ip address. After you enter in the ip address of your laptop: • push enter. At this point th...

  • Page 487

    Fa2i-035 page 13 d) configuring the hfa ii-i to communicate to a laptop 1. On the hfa, click on the system setup button. 2. Click on the communications setup button. The following screen will be displayed: figure 17. Communications setup screen 3. Click on the data export setup button. The following...

  • Page 488

    Page 14 fa2i-035 4. Choose the shared folder setup button. The following screen will be displayed: figure 19. Shared folder setup screen 5. Click on user name; enter in the user name of anonymous 6. Click on password; and clear out the password field 7. Click on enter shared folder. The following sc...

  • Page 489

    Fa2i-035 page 15 8. Type in the workgroup name that you got from your laptop and press enter. It will then display a screen asking you to type in the path to the shared folder. The following screen will be displayed: figure 21. Enter path to shared folder screen 9. Type in your computer name followe...

  • Page 490

    Page 16 fa2i-035 3. Click on the network diagnostics button. The following screen will be displayed: figure 23. Network diagnostics screen 4. Click on the test connection button. The following screen will be displayed: figure 24. Test connection screen 5. If the test is successful, you will see the ...

  • Page 491

    Fa2i-035 page 17 figure 25. Test connection results screen operator verification 1. On the hfa, click on the file functionsbutton. The following screen will be displayed: figure 26. File functions screen 2. Click on the transfer testsbutton. The following screen will be displayed:.

  • Page 492

    Page 18 fa2i-035 figure 27. File functions screen 3. Click on the proceed button. The following screen will be displayed: figure 28. Enter name to find screen.

  • Page 493

    Fa2i-035 page 19 4. Do not type anything in. Instead, click on the enter button. The following screen will be displayed: figure 29. Copy tests screen 5. Select an exam from the list and click on the proceed button. The following screen will be displayed: figure 30. Transfer tests screen.

  • Page 494

    Page 20 fa2i-035 6. Click on the yes button. If the transfer is successful, the following screen will be displayed: figure 31. Transfer tests successfully screen 7. Open the hfa folder on your laptops’ desktop and verify that the test transmitted. Show the customer the successfully transferred test....

  • Page 495

    Fa2i-035 page 21 8. Open the folder created in the hfa folder. The following screen will be displayed: notes: • if the customer has any further questions, please ask them to contact their it professional. • set your laptop’s ip configuration back to the way it was configured..

  • Page 496: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-036 subject: new motor driver board (p/n 61190) date: 25 oct 06 status: informational pages: 1 general information this service bulletin describes the release of a new motor driver board. The new...

  • Page 497: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-038a subject: cpu/back plane enclosure (p/n 60673) date: 24 jul 07 status: informational pages: 1 this bulletin replaces service bulletin fa2i-038 general information obsolete components on the h...

  • Page 498: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-039 subject: new bios utility disk date: 30 oct 06 status: informational pages: 1 general information new components on the hfaii-i back plane required release of a new bios utility disk. The sbe...

  • Page 499: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-040 subject: double image at startup date: 27 apr 07 status: informational pages: 1 with the implementation of the new cpu box (p/n 60673), there is a possibility that the instrument will startup...

  • Page 500: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-041 subject: touch screen calibration changes in version 4.1 date: 17 may 07 status: informational pages: 3 with the release of hfa ii-i version 4.1 software, two changes were introduced into the...

  • Page 501

    Page 2 fa2i-041 f) the on-screen dialogue indicates, “press rectangle in top left corner” (figure 2). G) ignore this dialogue. H) note the rectangle in the lower right corner (see arrow in figure 2). I) press the pointing device against the center of the white rectangle in the lower right corner of ...

  • Page 502

    Fa2i-041 page 3 figure 2. Press rectangle in top left corner.

  • Page 503: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-042a subject: new motor driver board (p/n 63710) date: 30 jul 07 status: informational pages: 1 this bulletin replaces service bulletin fa2i-042 general information a new hfa ii-i motor driver bo...

  • Page 504: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-043 subject: version 4.2 application software release date: 6 feb 08 status: informational pages: 2 general information version 4.2 application software offers enhanced networking features and to...

  • Page 505

    Page 2 fa2i-043 • export image menu has settings for: o image file type (.Tif or .Pdf) o image compression o czm xml version o advanced dicom settings remote configuration tool the easyconnect™ remote configuration tool (rct) is a cd software tool that runs on a computer, connected to an existing ne...

  • Page 506: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-044a subject: power supply p/n f57974 date: 12 feb 08 status: mandatory – check next visit pages: 2 problem the hfa ii-i power supply, p/n f57974, has a potential to fail under moderate load cond...

  • Page 507: Q.C.

    Page 2 fa2i-044a figure 1. Label indicates 100 volt rated diodes (if s/n is in table 1) figure 2. Label indicates 150 volt rated diodes q.C. Ok qc ok a.

  • Page 508: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-045a subject: new power table and printer date: 14 apr 08 status: informational pages: 7 this bulletin replaces service bulletin fa2i-045 the series 400 (hpt4) power table is now obsolete. The se...

  • Page 509

    Page 2 fa2i-045a the only replaceable parts available for the new lynx power table are as follows: part # description 66141 caster with lock 67378 rocker switch 52537 power entry module, 5 x 20mm 46446 fuse, 8 amp, sb, metric, 125 volts, 100 - 120 volt units 50319 fuse, 6.3 amp, sb, metric, 250 volt...

  • Page 510

    Fa2i-045a page 3 2) flip the base assembly over onto the casters. Place the lift mechanism onto the base, orienting the power inlet towards the back of the base as shown in figure 3. Secure with the m5 x 25 soc hd cap screws / m5 bell spring steel washers / m5 flat washers supplied. Tighten screws w...

  • Page 511

    Page 4 fa2i-045a 4) insert the 5-prong plug into the power receptacle on the lift mechanism as shown in figure 5. Figure 5 insert the 5-prong plug notes: prior to installing the hfa table top onto the support tray: • ensure that the correct fuses are installed for the power mechanism to be tested. •...

  • Page 512

    Fa2i-045a page 5 5) lay the hfa table top upside down on a clean floor being careful not to scratch the surface. Place the assembly onto the table top as shown in figure 6. Secure with the m5 x 16 soc btn hd cap screws / m5 bell spring steel washers supplied. Tighten screws with a 3mm allen (hex) wr...

  • Page 513

    Page 6 fa2i-045a mounting the hfa to the power table instructions tools & hardware required • 3mm allen (hex) wrench, p/n 30984-3 • screw m4x40 soc hd cap s/bz, p/n 28295-40 (2 included w/table) • washer m4 square cone, p/n 14445 (2 included w/table) 1) with the instrument on the floor, remove the t...

  • Page 514

    Fa2i-045a page 7 3) install the two m4x40 screws and m4 cone washers (provided) to secure the feet and the instrument to the table as shown in figure 9. Tighten the screws with a 3mm allen (hex) wrench. Figure 9 secure instrument to table with two screws & washers.

  • Page 515: Service

    ÚÚÚ proprietary and confidential ÚÚÚ service bulletin instrument: humphrey field analyzer ii-i no.: fa2i-046 subject: new edge detectors for projection assembly date: 25 apr 08 status: informational pages: 3 general information the current edge detector assemblies used with the film and glass wedges...

  • Page 516

    Page 2 fa2i-046 figure 1. Glass & film wedge detectors p/n 67417 - note spacing washer placement.

  • Page 517

    Fa2i-046 page 3 figure 2. Y motor turret detector p/n 67418 – note spacing washer placement.

  • Page 518: Field Analyzer II - I

    Field analyzer ii - i description part # common supply items diskettes, 3-1/2", 1.44mb dshd, formatted (box of 10) 48024 diskette, magneto optical, 230 mb, formatted 33905 diskette, magneto optical, 640 mb, formatted 51474 dust cover 51799 eyepatch, black, w/elastic strap 08025 patient button assy 2...

  • Page 519: Field Analyzer II - I

    Field analyzer ii - i description part # cable, serial transfer, hfa i to hfa ii - i 52416 cable, serial transfer, hfa ii to hfa ii - i 52417 cable, printer, parallel, 4' (hp laserjet, lexmark and brother printers) 51472 cable assy, brightness pot 29695 other miscellaneous fan assy, bottom 29793 fil...

  • Page 520: Field Analyzer II - I

    Field analyzer ii - i description part # pcbas, cpu/backplane in enclosure, w/shipping box f 51804 shipping box for cpu/backplane enclosure 51978 cpu/backplane and enclosure pn 51072 order f 51804 pcba, backplane pn 49700 order f 51804 pcba, cpu, 433 mhz pn 51477 order f 51804 pcba, cpu, 433 mhz pn ...

  • Page 521: Field Analyzer II - I

    Field analyzer ii - i description part # touchscreen, 12" crt (cannot be used with 29320-4 cpu pcba) 30411 monitor assy, z-axis (crt, yoke, & pcba) 30434 crt, 12" p4 30432 pcba, crt, z-axis 30086 yoke, z-axis 30087 power supply, with added bracket and fan, for hfa2i's before 11/04 f 51487-1 power su...