2N Helios Force Installation Manual

Other manuals for Helios Force: Installation Manual, Installation Manual
Manual is about: Door Access Intercom

Summary of Helios Force

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    Www.2n.Cz 2n helios force/safety ® door access intercom installation manual version: 1.1.

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    The 2n telekomunikace a.S. Is a czech manufacturer and supplier of telecommunications equipment. The product family developed by 2n telekomunikace a.S. Includes gsm gateways, private branch exchanges (pbx), and door and lift communicators. 2n telekomunikace a.S. Has been ranked among the czech top c...

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    2n telekomunikace a.S., www.2n.Cz 3/72 content: 1. Product overview 1.1 components and associated products 1.2 terms and symbols 2. Description and installation 2.1 before you start 2.2 mechanical installation 2.3 electric installation 2.4 button tags 3. Function and use 3.1 programming 3.2 full par...

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    2n telekomunikace a.S., www.2n.Cz 4/72 1. Product overview in this section, we introduce the and products, 2n helios ® force 2n helios ® safety outline its application options and highlight the advantages following from its use. Here is what you can find in this section: 1.1 components and associate...

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    2n telekomunikace a.S., www.2n.Cz 5/72 2n helios force/safety ® is very easy to install. All you have to do is connect the system into your pbx and feed it from a 12 v power supply. 2n helios force/safety ® programming is easy, voice menu based, via telephone. Advantages of use uncompromising antiva...

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    2n telekomunikace a.S., www.2n.Cz 6/72 1.1 components and associated products basic units part no. 9151201-e 2n helios force ® 1 button part no. 9151201k-e 2n helios force ® 1 button with keypad part no. 9151204-e 2n helios force ® 4 buttons.

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    2n telekomunikace a.S., www.2n.Cz 7/72 part no. 9152201-e 2n ® helios safety 1 button 2n helios force/safety ® is designed for outdoor applications and requires no additional roof. 2n helios force ® units can be flush or wall mounted without requiring any additional accessories. Use the appropriate ...

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    2n telekomunikace a.S., www.2n.Cz 8/72 flush mounting box, frame part no. 9151001 brick flush mounting box part no. 9151002 plasterboard flush mounting box part no. 9152000 mounting frame orange aluminum part no. 9151018 security screws an alternative that is safer than regular screws. Torx with a p...

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    2n telekomunikace a.S., www.2n.Cz 9/72 gsm and voip connection accessories part no. 501333e gsm gateway 2n easygate pro ® part no. 91341711e analogue/voip gateway electric locks part no. 932070 befo 1211 12 v / 600 ma part no. 932080 befo 1221 with momentary pin part no. 932090 befo 1211mbwith mecha...

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    2n telekomunikace a.S., www.2n.Cz 10/72 other accesories part no. 9151020 additional switch with exit button feature. No/nc contacts time-unlimited switching, up to 48v/ 2a exit button time adj.1 - 6 sec. Part no. 91341481e 12 v / 2 a adapter note: ac power supply is not applicable..

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    2n telekomunikace a.S., www.2n.Cz 11/72 1.2 terms and symbols the following symbols and pictograms are used in the manual: safety always abide by this information to prevent persons from injury. Warning always abide by this information to prevent damage to the device. Caution important information f...

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    2n telekomunikace a.S., www.2n.Cz 12/72 2. Description and installation in this section we describe the products and its installation. 2n helios force/safety ® here is what you can find in this section: 2.1 before you start 2.2 mechanical installation 2.3 electric installation 2.4 button tags.

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    2n telekomunikace a.S., www.2n.Cz 13/72 product completeness check please check the contents of your delivery: 2n helios force/safety ® 1× (selected model) 2n ® helios force/safety 1× frame ( only) 2n ® helios force 1× torx 10 / torx 20 double-ended wrench bushings (enclosed): 1× big two-hole sealed...

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    2n telekomunikace a.S., www.2n.Cz 14/72 2.2 mechanical installation content common mounting principles flush mounting - classic bricks flush mounting - thermally insulated wall flush mounting - plasterboard flush mounting - hollow bricks wall mounting use of cable bushings common mounting principles...

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    2n telekomunikace a.S., www.2n.Cz 15/72 1. Caution the warranty does not apply to the product defects and failures arisen as a result of improper mounting (in contradiction herewith). The manufacturer is neither liable for damages caused by theft within an area that is accessible after the attached ...

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    2n telekomunikace a.S., www.2n.Cz 16/72 2. 3. 4. 5. 6. 7. 8. 9. 10. Unpack the frame, put the intercom inside and place the set onto the hole to make sure that the hole is deep enough and the uneven edge is perfectly covered with the frame. Make sure that the dowel holes are drilled accurately! You ...

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    2n telekomunikace a.S., www.2n.Cz 17/72 be sure keep strictly the hole dimensions while mounting the device into classic bricks without the flush mounting box as shown in the figure below. Flush mounting – thermally insulated wall cut out the thermal insulation layer using the template (the same as ...

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    2n telekomunikace a.S., www.2n.Cz 18/72 flush mounting – plasterboard use the plasterboard flush mounting box and follow the instructions included therein. What you need: plasterboard flush mounting box, part no. 9151002 hole: 118 × 237mm.

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    2n telekomunikace a.S., www.2n.Cz 19/72 flush mounting – hollow bricks suppose you intend to install your unit into a wall made of 2n helios force/safety ® hollow bricks. Note that the external side of the bricks gets damaged by cutting and the dowels cannot practically be fixed into the thin intern...

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    2n telekomunikace a.S., www.2n.Cz 20/72 1. 2. 3. 4. 5. 6. Caution wall mounting may be a problem where vandals may destroy the unit (in public garages, e.G.). Therefore, use steel fixing elements instead of the dowels and screws included in the delivery. Be sure to insert plugs into unused bushing h...

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    2n telekomunikace a.S., www.2n.Cz 21/72 use of cable bushings the cable bushings included in the delivery are designed for 2n helios force/safety ® the following cables: big bushing: for two cables of the diameter of 5–6 mm (two-wire cable), or, upon insert replacement, for one thick cable/tube of t...

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    2n telekomunikace a.S., www.2n.Cz 22/72 tip even a lan cable including the rj-12 connector can go through the big bushing. See below for instructions. How to pull a rj-12 terminated cable through a bushing 1. Unscrew the big bushing nut completely. 2. Remove the sealing including the cover from the ...

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    2n telekomunikace a.S., www.2n.Cz 23/72 5. Pull the cable connector though the bushing body into the intercom and clip it into the motherboard connector. 6. Move the sealing including the cover along the cable as far as the bushing body, or add a plug if necessary. 7. Replace and tighten the nut..

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    2n telekomunikace a.S., www.2n.Cz 24/72 2.3 electric installation this subsection describes how to connect to your pbx and 2n helios force/safety ® how to connect supply voltage and the electric lock. Pcb connectors 2n helios force/safety ® connectors, pcb version 3 description of connectors number ...

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    2n telekomunikace a.S., www.2n.Cz 25/72 number description 8 switch output 9 additional switch 10 to keypad 11 servicing connector 12 power amplifier bypass: amplifier on off (bypassed) default = on 13 power amplifier volume adjustment 14 dc/dc converter – equipped only on the keypad version compati...

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    2n telekomunikace a.S., www.2n.Cz 26/72 1. 2. 3. External power supply and electric lock connection 2n helios force/safety ® require 12 v ( ) supply for: dc only! Built-in audio amplifier – current draw of up to 100 ma, name tag and keypad backlight – current draw of up to 150 ma electric lock – cur...

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    2n telekomunikace a.S., www.2n.Cz 27/72 1. 2. Electric lock connection make sure that the power supply is able to supply the required current. Connect the supply and lock as shown in the figure: separate backlight and electric lock supply separate power supplies are necessary e.G. Where the lock req...

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    2n telekomunikace a.S., www.2n.Cz 28/72 caution an incorrect mounting may compromise the intercom water tightness. Water leakage may damage the electronic part of the system. Stainless steel screws are used for the 2n helios force/safety ® assembly. Other screws than stainless steel ones corrode soo...

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    2n telekomunikace a.S., www.2n.Cz 29/72 1. 2. 2.4 button tags this subsection describes work with button tags in . 2n helios force/safety ® tag printing every delivery includes a sheet of translucent foil, which 2n helios force/safety ® can be laser-printed. Cut the printed foil and insert the tags ...

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    2n telekomunikace a.S., www.2n.Cz 30/72 1. 2. 3. 4. Tag inserting/replacing instructions 2n helios force/safety ® provides an intuitive, easy access to the name plates. The tags are easy to insert and replace even without a manual. You need not remove the front panel and thus are not exposed to the ...

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    2n telekomunikace a.S., www.2n.Cz 31/72 3. Function and use this section describes the basic and extending functions of the product. Here is what you can find in the section: 3.1 programming 3.2 full parameter chart 3.3 function description 3.4 section for advanced users 3.5 maintenance 3.6 download...

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    2n telekomunikace a.S., www.2n.Cz 32/72 3.1 programming all the intercom parameters, including the keypad ones, are set remotely using any tone-dialling telephone set (or a mobile phone). First call the intercom and enter the programming mode. The access to this mode is service password protected. A...

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    2n telekomunikace a.S., www.2n.Cz 33/72 contents (excluding passwords). Now you can enter new data – of variable meaning and length depending on the parameter selected (refer to the full parameter chart). Finally, press again for confirmation. The intercom confirms the data saving. Repeat this proce...

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    2n telekomunikace a.S., www.2n.Cz 34/72 programming error any wrong value can be re-programmed by another command (immediately or any time later). If you make a typing error, cancel the entered value with . Then you can re- enter the whole number. If you enter an incorrect parameter number or parame...

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    2n telekomunikace a.S., www.2n.Cz 35/72 if you forget the service password if you forget the service password, contact the manufacturer. The manufacturer can change your service password to 12345 remotely without altering any other parameter. Keyboard letters facilitate password remembering. For exa...

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    2n telekomunikace a.S., www.2n.Cz 36/72 3.2 full parameter chart all parameters are described in table below. Parameter (function) parameter name range default note 011 to 016 button 01 memories up to16 digits blank note 1: button number 05–54 can be used to store pre-programmed numbers, accessable ...

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    2n telekomunikace a.S., www.2n.Cz 37/72 parameter (function) parameter name range default note 559 day/night password up to 16 digits blank the same as for arrival/ departure, identical for all buttons 811 enter up to 10 switch passwords up to 16 digits 00 password 00 cannot be entered from the keyp...

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    2n telekomunikace a.S., www.2n.Cz 38/72 parameter (function) parameter name range default note 911 count of rings before incoming call answering 1–99 2 warning!!! No connection is established if a higher value is entered than as allowed in the pbx ringing timeout!!! 912 max. Call duration 1–99 12 = ...

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    2n telekomunikace a.S., www.2n.Cz 39/72 parameter (function) parameter name range default note 932 automatic response speed 0–3 2 3 = maximum response speed 933 reception volume 0–15 7 15 = maximum reception volume 934 transmission volume 0–15 7 15 = maximum transmission volume 935 message volume 0–...

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    2n telekomunikace a.S., www.2n.Cz 40/72 parameter (function) parameter name range default note 943 maximum busy tone or pause duration 0–255 70 = 0,7 s 944 maximum tone-pause difference 0–255 10 = 0,1 s 945 minimum count of busy tone periods 2×9 4 946 dual tone detection setting 0–10 4 = 440 hz all ...

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    2n telekomunikace a.S., www.2n.Cz 41/72 parameter (function) parameter name range default note 953 maximum long pause time 10–100 60 = 6 s 954 count of ringing periods 1–99 10 if the preset count of periods is exceeded, the call is terminated. If the preset count of periods is exceeded and automatic...

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    2n telekomunikace a.S., www.2n.Cz 42/72 parameter (function) parameter name range default note 974 intercom identification number 16 digits – the number enables intercom identification. 975 message options for automatic multiple number dialling 2 digits 55 = type of message repeated after 1st digit ...

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    2n telekomunikace a.S., www.2n.Cz 43/72 parameter (function) parameter name range default note 995 software version identification – this function reads out the current software version. Format: year-month-day. Writing disable. 997 deletion of all switch passwords service password 12345 deletes pass...

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    2n telekomunikace a.S., www.2n.Cz 44/72 explanation of some parameters explanation of parameters 951, 952, 953 ringing tone (example) explanation of parameters 942, 943, 944 busy tone example: the busy tone in the figure above is considerably longer than the pause time. Therefore, set parameter acco...

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    2n telekomunikace a.S., www.2n.Cz 45/72 3.3 function description from external user's view (visitor) like normal doorbells, intercom buttons are provided with labels. The visitor finds the appropriate button (e.G. Mr. Smith) and presses it. This activates the intercom, which then dials the number pr...

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    2n telekomunikace a.S., www.2n.Cz 46/72 function description – numerical keypad models 2n helios force ® model is equipped with a numerical keypad. The keypad 9151201k-e provides a number of functions: traditional code lock features as if a normal telephone set dtmf transmission during an outgoing c...

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    2n telekomunikace a.S., www.2n.Cz 47/72 switch 2 activation (light, e.G.) the second switch (if an additional switch is installed) can be controlled in the same way, default password is 11. Switch 2 synchronisation switch 2 can also be used to delay the opening of another door. Once the switch 2 del...

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    2n telekomunikace a.S., www.2n.Cz 48/72 signals overview signal name meaning confirmation sent immediately after line seizure for incoming calls (can be heard by the calling party); signals switch activation (by dtmf) – can be heard by the person "at the other end" who activated the switch refusal s...

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    2n telekomunikace a.S., www.2n.Cz 49/72 1. 2. 3. 4. 5. 6. 7. Call termination options – summary the busy or continuous tone *) after the call end. The ringing tone *) after a predefined count of rings. The subscriber 'at the other end' pressed . The preset maximum call duration has elapsed. 30 secon...

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    2n telekomunikace a.S., www.2n.Cz 50/72 traditional telephone any number can be "dialled" in this mode. To dial, press , and to hang up use . These keys are typically provided with pictograms and . Pstn calls can be barred for a line in the pbx. The dialling type (tone, pulse) is selected in the pro...

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    2n telekomunikace a.S., www.2n.Cz 51/72 keypad operation instructions - summary door opening – code lock enter any valid password for switch 1 and . Warning! Password 00 may not be used! Switch 2 activation enter any valid password for switch 2 and . Warning! Password 11 may not be used! Traditional...

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    2n telekomunikace a.S., www.2n.Cz 52/72 frequently asked questions about keypad function can any of the switches be activated permanently? Yes, the additional switch can be activated by one password and deactivated by another. Is it possible to arrange for the switch to be activated during the whole...

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    2n telekomunikace a.S., www.2n.Cz 53/72 tips keyboard letters facilitate password remembering. For example, it is easier to remember a 9-letter word (e.G. Crocodile) than a 9-digit number (276263453). It is not recommended to use such passwords as 3333. This leads to a considerable wear and tear of ...

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    2n telekomunikace a.S., www.2n.Cz 54/72 operation hang- up outgoing call incoming call programming telephone mode hang-up by key — y 1) — — y hang-up by key — y 1) — — — explanatory notes: y… yes, always × … yes if this function is programmed 1) this holds if dtmf is disabled during outgoing calls (...

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    2n telekomunikace a.S., www.2n.Cz 55/72 3.4 section for advanced users automatic multiple number dialling when you press an intercom button, you may find out that the called line is busy or the called party is absent. The intercom is able to identify these situations and solve them by automatic mult...

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    2n telekomunikace a.S., www.2n.Cz 56/72 situation intercom action ringing tone, which is terminated before 10 rings are made (the count of rings is variable) regarded as a successful call, continues for the maximum timeout (maximum call duration). For details refer to the text under the table. Ringi...

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    2n telekomunikace a.S., www.2n.Cz 57/72 evaluation of situations in audible automatic dialling with confirmation situation intercom action busy tone hangs up in approximately 2 seconds and dials the next number. Call or silence waits for the preset timeout (log-in time), then hangs up and dials the ...

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    2n telekomunikace a.S., www.2n.Cz 58/72 silent automatic multiple number dialling this mode fully conceals the fact that a telephone call is made. When a button is pressed, the loudspeaker is off and no pbx or dialling tone can be heard. The loudspeaker is switched on when the called subscriber conf...

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    2n telekomunikace a.S., www.2n.Cz 59/72 dtmf character function to these digits are interpreted as a password beginning - for switch control. Notes these commands do not work in the automatic multiple number dialling mode without confirmation! The above-mentioned commands due to poor may not be acce...

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    2n telekomunikace a.S., www.2n.Cz 60/72 value of parameter 976 language selection – english version end of call message outgoing call message 3 portuguese ............. ............. 4 dutch ............. ............. Value of parameter 977 language selection – english version outgoing call message...

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    2n telekomunikace a.S., www.2n.Cz 61/72 1. 2. 3. 1. 2. How does switching work? Every button has memories for 6 numbers (intended primarily for automatic multiple number dialling). If the automatic multiple number dialling mode is , memory is used for the off 1 day mode and memory for the night mode...

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    2n telekomunikace a.S., www.2n.Cz 62/72 3.5 maintenance cleaning if used frequently, the intercom gets dirty. To clean it, use a piece of soft cloth moistened with clean water. We recommend you to obey the following principles while cleaning: never use aggressive detergents (such as abrasives or str...

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    2n telekomunikace a.S., www.2n.Cz 63/72 templates nametags.

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    2n telekomunikace a.S., www.2n.Cz 64/72 4. Technical parameters telephone parameters parameters value conditions minimum required off-hook line current 15 ma off-hook minimum required on-hook line voltage 20 v hang-up dc voltage drop (off-hook) i = 25 ma i = 50 ma lead current while hang-up u = 60 v...

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    2n telekomunikace a.S., www.2n.Cz 65/72 parameters value conditions dial tone detector sensitivity min. −40 db 350 to 500 hz busy tone detection speed variable 350 to 500 hz continuous tone detection speed variable 350 to 500 hz ringing tone detection speed variable 350 to 500 hz overvoltage protect...

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    2n telekomunikace a.S., www.2n.Cz 66/72 physical properties cover: robust aluminium cast product working temperature: −25°c to +55°c working relative humidity: 10% to 95% (non-condensing) storing temperature: −40°c to 70°c dimensions: (217 × 109 × 83) mm (242 × 136 × 83) mm incl. Frame weight netto ...

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    2n telekomunikace a.S., www.2n.Cz 67/72 5. Supplementary information this section provides supplementary information on the 2n helios force/safety ® product. Here is what you can find in this section: 5.1 troubleshooting 5.2 directives, laws and regulations 5.3 general instructions and cautions.

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    2n telekomunikace a.S., www.2n.Cz 68/72 5.1 troubleshooting for the most frequently asked questions refer to . Faq.2n.Cz.

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    2n telekomunikace a.S., www.2n.Cz 69/72 europe 2n helios force/safety ® conforms to the following directives and regulations: directive 1999/5/ec of the european parliament and of the council, of 9 march 1999 - on radio equipment and telecommunications terminal equipment and the mutual recognition o...

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    2n telekomunikace a.S., www.2n.Cz 70/72 5.3 general instructions and cautions please read this user manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may result...

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    2n telekomunikace a.S., www.2n.Cz 71/72 the consumer shall, without delay, change the access password for the product after installation. The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password. The manufact...

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    2n telekomunikace a.S., www.2n.Cz 72/72 2n telekomunikace a.S. Modřanská 621, 143 01 prague 4, czech republic phone: +420 261 301 500, fax: +420 261 301 599 e-mail: sales@2n.Cz web: www.2n.Cz v1.1.