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2N Helios User And Service Manual

Other manuals for Helios: User Manual
Manual is about: Door Access Communicator

Summary of Helios

  • Page 1

    2n ® helios door entry system user and service manual version 2.0

  • Page 2: Dear Customer

    2 dear customer, we congratulate you on having purchased the 2n ® helios door communicator, which is the successor to the popular product 2n ® - e ntry c om . We hope you will fully enjoy using this new product for a long time to come. Merits of the product 1. Exclusive design, – high-grade stainles...

  • Page 3

    3 1 . F e a t u r e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.1. O ptional a ccessories : .....................................................

  • Page 4: 1. Features

    4 1. Features • operates on any analogue telephone line • telephone-controlled electronic lock switch • exclusive white button backlight – white leds • modularity – up to 54 buttons + keypad • applicable as a standard telephone and code lock (keypad version) • flat design – installation no need to c...

  • Page 5: 2. Purpose

    5 2. Purpose the 2n ® - helios door communicator replaces a traditional door entry system which would traditionally have to have a whole cabled distribution infrastructure behind it. The connectivity of the unit is flexible in that as standard the unit can connect to any telephone system via either ...

  • Page 6: 3. Product

    6 3. Product mix 3.1. Basic and extender units part no. 9135130e basic unit 3 buttons part no. 9135130ke basic unit 3 buttons + keypad part no. 9135181e extender unit 8 buttons part no. 9135160e basic unit 3x2 buttons part no. 9135160ke basic unit 3x2 buttons + keypad part no. 913582e extender unit ...

  • Page 7: Installation Accessories

    7 3.2. Installation accessories part no. 9135331e wall mounting roof for 1 module dimensions (wxhxd) : 103 x 218 x 60 mm part no. 9135351e flush mounting box with 1-module frame dimensions : 125 x 235 x 46 mm hole : 110 x 220 x 50+- 5 mm part no. 9135361e flush mounting box with 1-module roof roof d...

  • Page 8: Display

    8 3.3. Increased protection accessories part no. 9135511e vandal resistant cover for basic unit + flush mounting box *) part no. 9135511ke vandal resistant cover for basic unit with keypad + flush mounting box *) part no. 9135515e vandal resistant cover for one extension unit + flush mounting box *)...

  • Page 9: Video Accessories

    9 3.6. Video accessories part no. 9135210e in-built colour ccd camera part no. 9134147e 7" colour lcd monitor (tft) part no. 9134145e mpeg4 lan video server pal, resolution 420 tv rows, sensitivity 2 lux the camera can be built in any basic unit. In the case of poor light, the camera switches into t...

  • Page 10: 4. Terminology

    10 4. Terminology line pick-up/seizure/off-hook – call start, line locked, busy. Line hang-up/clear – call end, handset hang-up. Dtmf – dual tone multi-frequency signalling. Pstn – public switched telephone network. Outgoing call – helios -telephone connection made, e.G. By a pressing a button. Inco...

  • Page 11: 5. Function

    11 5. Function description 5.1. From external user's view (visitor) like normal doorbells, helios buttons are provided with labels the visitor finds the appropriate button (e.G. Mr. Smith) and presses it this activates helios to then dial the number pre-programmed for under that button, the visitor ...

  • Page 12

    12 5.3. From internal user's view (survey of functions) • calling to helios you call the appropriate extension and heliosmakes the call and gives a confirmation tone after two rings (or as pre-programmed). Now you can speak and control the 2 switches, program helios(see later), and listen to what is...

  • Page 13: Signals Overview

    13 5.4. Signals overview signal name meaning confirm- ation • sent immediately after line seizure for incoming calls (can be heard by the calling party); • signals switch activation (by dtmf) - can be heard by the person “at the other end“ who activated the switch refusal • signals that a non-progra...

  • Page 14: Code Lock

    14 5.6. Call termination options - summary 1. The busy or continuous tone *) after the call end. 2. The ringing tone *) after a predefined count of rings. 3. The subscriber “at the other end“ pressed . 4. The preset maximum call duration has elapsed. 5. 30 seconds after the switch use has elapsed. 6...

  • Page 15: Buttons Substitution

    15 5.9. Dtmf transmission during outgoing call this function enables the unit to transmit dtmf tones when the connection with one of the pre-programmed numbers has been established. It is used in combination with automatic information systems, voice mailboxes, etc., which ask the calling party to se...

  • Page 16

    16 frequently asked questions regarding keypad function • can any of the switches be activated permanently? Yes, the additional switch can be activated by one password and deactivated by another. • is it possible to arrange for the switch to be activated during the whole call? Yes, additional switch...

  • Page 17

    17 helios statuses and available operations operation hang-up outgoing call incoming call programming telephone mode button pressing – new call 9 8 --- --- 9 call extension - dtmf --- 9 9 --- 9 call termination - dtmf --- 9 9 9 9 hang-up upon continuous, busy or ringing tone --- 9 9 9 9 switch activ...

  • Page 18: 6. Installation

    18 6. Installation instructions 6.1. Start up please check the contents of your delivery: basic unit 1 pc this manual 1 pc inbus key 2/5 1 pc transparent name plate foil of size a5 1 pc dowels 2 pcs screws 2 pcs substitute name plate 1 pc note: if you have bought a complete “packet“, the delivery ma...

  • Page 19

    19 explanatory notes to the table above: for the purpose hereof, indoor environment means: • interior space with low relative humidity, such as corridors, offices and other environmentally controlled rooms. • interior space where moisture condenses on walls but in no case flows down the walls, such ...

  • Page 20

    20 keep the following outdoor mounting principles: • connect the button backlight for equipment heating – refer to electrical installation. • fill the roof and the fill the gap with waterproof cement to prevent water from getting into the box (see fig.). • water must not flow in along or around the ...

  • Page 21: Name 01

    21 label material and printing every helios delivery includes a sheet of transparent foil that can be easily printed, with a laser printer. Cut the printed foil into pieces and insert the labels into the name plates. Do not use paper to avoid water logging. Make sure that the text does not cover up ...

  • Page 22

    22.

  • Page 23: Common Instalation

    23 description of terminals gnd this terminal protects helios against static electricity damage. Sw1 switch 1 designed primarily for electric doorlock control. Light these two terminals are connected to the 12v power supply with arbitrary polarity. The power supply can feed the electric lock too. Li...

  • Page 24

    24 never switch 230 or 120 v mains voltage directly!!! If you do not have an electric lock and want to have one, you should select a 12 v lock, this being the most common type. Connect the lock according to the figure, which shows the button backlight supply too (see later). Dc-supplied lock: practi...

  • Page 25

    25 current constantlyand that it is cooled properly (do not wrap it in any thermally insulating material, or use ill-ventilating covers, etc.!). The required current depends on the count of buttons and other elements in the set and can be determined for 12 v according to the following formula: basic...

  • Page 26

    26 product against this discharge. The terminal carries the charge from the panel to the ground directly, not through the helios circuits. Where no grounding cable is available, it is possible to connect the grounding terminal with any of the telephone line terminals*). In some telephone systems one...

  • Page 27: Camera Installation

    27 7.2. Camera installation the camera unit, part no. 9135210e, can be built into any helios basic unit during installation or as an option to be added later. You can also use the camera unit in combination with any vandal resistant panel. It is a colour ccd camera with high resolution of 420 tv row...

  • Page 28: Connection of Extender Units

    28 7.4. Connection of extender units the easy installation of the button extender units is one of the great advantages of using the helios system. The installation could not be easier - the units are connected using one cable (included in every extender delivery) in a chain manner (every element in ...

  • Page 29: Imortant Warning!

    29 cable interconnection of units • every extender unit delivery contains a connecting cable with identical ends. The connection ratio is 1:1. It is impossible to insert the connectors incorrectly because they are provided with a key. • the basic unit is always on the left. The extender units are “c...

  • Page 30

    30 button numbering button numbering – single-button sets 7 15 23 1 8 16 24 2 9 17 25 3 10 18 26 11 19 27 12 20 28 13 21 29 same numbering plan if the unit has a keypad 14 22 30 to be continued to 54 button numbering – double-button sets 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25 33 41 49 3 6...

  • Page 31: 8. Programming

    31 8. Programming all helios parameters, including the keypad ones, are set remotely using any tone- dialling telephone set (or a mobile phone). First call helios and enter the programming mode. The access to this mode is service password protected. A voice menu is available in the programming mode ...

  • Page 32

    32 has read all that relates to the current user position in the programming menu. The timeout can be prolonged – see the chart. Switch password programming each switch can be controlled with up to 10 different passwords that are listed in the helios memory. Passwords can be added to the list using ...

  • Page 33: 9.  Full Parameter Chart

    33 9. Full parameter chart parameter parameter name range default note 011-546 all button memories up to 16 digits blank x x x number memory number, 1 - 6 button number, 01 - 54 digits 0-9 can only be entered directly into the memories. Special characters are entered additionally using function xx7:...

  • Page 34

    34 parameter parameter name range default note 911 count of rings before incoming call answering 1-99 2 warning!!! No connection is established if a higher value is entered than is allowed by the pbx ringing timeout!!! 912 max. Call duration 1-99 12=120s range of 10s-990s 913 log-in timeout 1-99 3 3...

  • Page 35

    35 parameter parameter name range default note 963 possibility to hang up by pressing the same button 0 = no 1 = yes 1 964 possibility to dial the next number by pressing another button 0 = no 1 = yes 1 965 possibility to hang up by pressing # (dtmf) 0 = no 1 = yes 1 971 count of message repetitions...

  • Page 36

    36 account of parameters 941, 942, 943, 944 busy tone example: tone – space difference is 500 – 250 = 250 ms ... Set parameter 944 to 300 ms. Note: increase parameter 944 also when hélios is placed in the hall or corridor with a large decay time. Account of parameters 951, 952, 953 ringing tone (exa...

  • Page 37: 10. Maintenance

    37 10. Maintenance cleaning if used frequently, helios, especially the keypad, gets dirty. To clean it, use a piece of soft cloth moistened with clean water. We recommend you to obey the following principles while cleaning: • never use aggressive detergents (such as abrasives or strong disinfectants...

  • Page 38

    38 evaluation of situations in speakerphone automatic dialling without confirmation situation helios action busy tone hangs up in approximately 2 seconds and dials the next number. Call or silence without previous ringing tone waits for the preset timeout (log-in time), then hangs up and dials the n...

  • Page 39

    39 note: it is sometimes difficult to recognise the above-described situations reliably due to a poor quality of the pstn connection. Excessive noise in the surroundings may also have a negative impact. However, this may only decelerate automatic dialling (the busy tone may not be recognised, e.G.)....

  • Page 40

    40 11.2. Arrival/departure, day/night modes helios can identify easily where to “route” (switch) a call after a button is pressed. All you have to do is call helios and enter the following: i‘m leaving: password i‘m back: password all buttons can be switched all at once by a common day/night passwor...

  • Page 41: 12. Technical Parameters

    41 12. Technical parameters 12.1. Telephone parameters parameter value conditions minimum required off-hook line current 15 ma off-hook minimum required on-hook line voltage 20 v hang-up dc voltage drop (off-hook) i = 25 ma i = 50 ma lead current while hang-up u = 60 v off-hook ac impedance 220 Ω + ...

  • Page 43

    2n telekomunikace a.S. Prague : modřanská 621, 143 01 praha 4, tel.: +420 261 301 333, fax: +420 261 301 999, e-mail: sales@2n.Cz, www.2n.Cz © 2007, 2n telekomunikace a.S.. - prague dr 1322v2.0