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2N Helios User Manual

Other manuals for Helios: User And Service Manual
Manual is about: Door Access Communicator

Summary of Helios

  • Page 1

    2n ® helios door access communicator user manual version 3.0 firmware version 11.02.02 www.2n.Cz.

  • Page 2

    The 2n telekomunikace a.S. Joint-stock company is a czech manufacturer and supplier of telecommunications equipment. The product family developed by 2n telekomunikace a.S. Includes gsm gateways, private branch exchanges (pbx), and door and lift communicators. 2n telekomunikace a.S. Has been ranked a...

  • Page 3: Contents

    Contents 1. Product overview............................................................... 7 1.1 product description ....................................................................................................... 8 basic features.................................................................

  • Page 4

    Connection of switch 2 ................................................................................................... 32 2.4 camera installation ...................................................................................................... 33 2.5 extending module connection ...............

  • Page 5

    5. Technical parameters ...................................................... 67 5.1 technical parameters .................................................................................................. 68 telephone parameters .........................................................................

  • Page 7: Product

    7 1 1. Product overview in this section, we introduce the 2n ® helios product, outline its application options and highlight the advantages following from its use. Here is what you can find in this section:  product description  changes  2n ® helios components and associated products  terminolog...

  • Page 8: 1.1  Product Description

    Product description 1.1 8 1.1 product description the 2n ® heliosdoor communicator replaces a traditional door entry system which would traditionally have to have a whole cabled distribution infrastructure behind it. The connectivity of the unit is flexible in that as standard the unit can connect t...

  • Page 9: Basic Features

    Product description 1.1 9 basic features  exclusive design, – high-grade stainless steel finish.  water resistant  exclusive white button backlight – white leds  modularity – up to 54 buttons + keypad  up to 16 buttons per unit.  each basic unit has a space for camera and card reader build-in ...

  • Page 10: 1.2  Changes

    Changes 1.2 10 1.2 changes version changes 2.0 a new version of the communicator firmware released in april 2007. Marking: fw:07-02-22  new voice functions – new parameters 974, 976 and 977  dual tone detection  new factory setting for parameter 951  vandal resistant assortment upgraded 3.0 new ...

  • Page 11: 1.3  2N

    2n® helios components and associated products 1.3 11 1.3 2n ® helios components and associated products basic and extender units part no. 9135130e basic unit 3 buttons part no. 9135130ke basic unit 3 buttons + keypad part no. 9135181e extender unit 8 buttons part no. 9135160e basic unit 3x2 buttons ...

  • Page 12: Installation Accessories

    2n® helios components and associated products 1.3 12 installation accessories part no. 9135331e surface 1-module roof dimensions 103×218×60 mm (w×h×d) part no. 9135351e wall mounting box with 1-module frame dimensions 125×235×46 mm (w×h×d) wall hole 110×220×50 ±5 mm part no. 9135361e wall mounting b...

  • Page 13

    2n® helios components and associated products 1.3 13 increased resistance accessories part no. 9135511e vandal resistant mask 3-button basic module + vandal resistant wall mounting box part no. 9135511ke vandal resistant mask 3-button basic module with keypad + vandal resistant wall mounting box par...

  • Page 14: Video Accessories

    2n® helios components and associated products 1.3 14 video accessories part no. 9135210e in-built colour ccd camera part no. 9134147e 7" colour lcd monitor (tft) part no. 9134137e mpeg4 lan video server pal, resolution 420 tv rows, sensitivity 2 lux the camera can be built in any basic unit. In the ...

  • Page 15: Card Readers

    2n® helios components and associated products 1.3 15 card readers 91341612we built-in reader module for basic modules without keypad 91341611we reader set for basic modules with keypad 9134165e chip card 9134166e chip key fob both readers has a memory for 748 users and rs485 interface. Technology: e...

  • Page 16: Terminology

    Terms and symbols used 1.4 16 1.4 terms and symbols used terminology  line pick-up/seizure/off-hook call start, line locked, busy.  line hang-up/clear call end, handset hang-up.  dtmf dual tone multi-frequency signalling.  pstn public switched telephone network.  outgoing call 2n® helios-teleph...

  • Page 17: Manual Symbols

    Terms and symbols used 1.4 17 manual symbols safety always abide by this information to prevent injury of persons. Warning always abide by this information to prevent damage to the device. Caution important information for system functionality. Tip useful advice. Note additional information..

  • Page 19: Description

    19 2 2. Description and installation this section describes the 2n ® helios product and its installation. Here is what you can find in this section:  before you start  mounting – mechanical installation button numbering button numbering – whole-button sets it is p o ss ib le to co n ti n u e to 54...

  • Page 20: Button Numbering

    20 button numbering – double-button set 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25 33 41 49 3 6 10 18 26 34 42 50 11 19 27 35 43 51 also applies to keypad sets 12 20 28 36 44 52 13 21 29 37 45 53 14 22 30 38 46 54 caution for the time being, vandal resistant panels are available only for sing...

  • Page 21: 2.1  Before You Start

    21 2.1 before you start product completeness check please check the contents of your delivery:  1 2n ® helios unit  1 quick installation guide  1 user manual on a cd  1 hexagonal wrench 2/5  1 transparent name plate foil of size a5  1 spare name plate  2 screws  2 dowels note if you have bou...

  • Page 22: 2.2  Mounting

    22 2.2 mounting – mechanical installation overview of installation types an overview of the installation types and the list of the required components are provided in the table below. Installation type what you need for installation indoor, on surface 2n ® helios only indoor, flush mounting 2n ® hel...

  • Page 23: Surface Mounting

    23 indoor areas with a low relative air humidity (e.G., hallways, offices and other heated rooms). Indoor areas where humidity condenses on walls but never flows down the walls (porches, storage areas, industrial areas, e.G.). Outdoor areas where protection against rain and water flowing down the wa...

  • Page 24: Flush Mounting

    24 6. If you use a roof module, fix its upper and side edges to the wall using silicone glue as shown in the figure to the right. Keep the following outdoor mounting principles:  always connect the backlight – it serves to equipment heating.  water must not flow in along or around the cables.  be...

  • Page 25: Compatibility

    25 2.3 electrical installation compatibility 2n® helios is designed for conventional, analogue telephone lines and works regardless of polarity and line parameters.(refer to the technical parameters) and uses tone (dtmf) or pulse dialling to be programmed. Normally, it is connected to a pbx line how...

  • Page 26

    26 fig.: pcb layout, version 10

  • Page 27

    27 fig.: pcb layout, version 14.

  • Page 28: Description Of Terminals

    28 description of terminals gnd this terminal protects 2n® helios against static electricity damage. Sw1 switch 1 designed primarily for electric door lock control. Light these two terminals are connected to the 12v power supply with arbitrary polarity. The power supply can feed the electric lock to...

  • Page 29

    29 typical electric lock connection 2n® helios contains a solid-state switch equipped with v-mos transistors, which is able to switch both ac and dc regardless of polarity. Make sure that the current and voltage values do not exceed limits (refer to the technical data) and that the technical paramet...

  • Page 30

    30 typical backlight power supply 2n® helios features a high-quality white-led name plate backlight. This backlight shows low power requirements, long life and even illumination of all name plates. If a standard 12 v electric lock (see above) is connected to 2n® helios, the backlight can be powered ...

  • Page 31

    31 grounding terminal connection - mandatory any person that gets in contact with 2n® helios may carry an electrostatic charge of several thousands of volts. Drawing one‟s finger near to the 2n® helios metal panel may result in spark discharge. The purpose of the grounding terminal is to protect the...

  • Page 32: Connection Of Switch 2

    32 separate backlight and electric lock supply separate power supplies are necessary where the lock requires voltage higher than 12 v. In this case, an additional power supply (12v) must be used to illuminate the button backlight - see the figure below. Other reasons for such connection are the effo...

  • Page 33: 2.4  Camera Installation

    33 2.4 camera installation the camera unit, part no. 9135210e, can be built into any 2n® helios basic unit during installation or as an option to be added later. You can also use the camera unit in combination with any vandal resistant panel. It is a colour ccd camera with high resolution of 420 tv ...

  • Page 34

    34 2.5 extending module connection 2n ® helios features an easy installation of extending button modules. Extending modules are connected using a single cable (included in every extender delivery) in a chain pattern (every additional unit is connected with the previous one). Each extending module ha...

  • Page 35: Maximum Count of Extenders

    35 basic unit extender unit removed upper part of (open) (bottom part) extender module fig.: 16–button extender module connection to basic unit caution extension modules must be interconnected by mounting jumper (tunnel), delivered together with each extension unit. This part is made from conductive...

  • Page 36: Button Numbering

    36 button numbering button numbering – whole-button sets it is p o ss ib le to co n ti n u e to 54 7 15 23 1 8 16 24 2 9 17 25 3 10 18 26 11 19 27 also applies to keypad sets 12 20 28 13 21 29 14 22 30 button numbering – double-button set 7 15 23 31 39 47 1 4 8 16 24 32 40 48 2 5 9 17 25 33 41 49 3 ...

  • Page 37: 2.6  Buttons Labels

    37 2.6 buttons labels – insertion, replacement instructions 1. Remove the 2n® helios metal cover. To do this, use a hexagonal key, unscrew the screw as shown in the figure and take the cover off. 2. Remove the name plates as shown in the figure using, e.G., a screw driver. 3. Remove the name plate i...

  • Page 38

    38 label material and printing every 2n® helios delivery includes a sheet of transparent foil that can be easily printed, with a laser printer. Cut the printed foil into pieces and insert the labels into the name plates. Do not use paper to avoid water logging. Make sure that the text does not cover...

  • Page 39: Wrong

    39 2.7 mounting - completion 1. Remember to seal the 2n ® helios ip cable passage hole properly to avoid moisture in-leak and damage to electronics due to condensation. 2. Make sure that the wires inside 2n ® helios ip are not squeezed and insert the plastic top cover (a transparent plastic mould) c...

  • Page 40: Wrong

    40 wrong gap between plastic cover and loudspeaker seal - water may leak in and damage electronics if the loudspeaker support is in a wrong position, the plastic cover may catch the support brim (see the arrow) and, if treated roughly, lead to component deformations. Leakage may arise, see the upper...

  • Page 41: Helios

    41 3 3. 2n ® helios configuration this section describes the 2n ® heliosconfiguration. Here is what you can find in the section:  programming  full parameter chart.

  • Page 42: 3.1  Programming

    Programming 3.1 42 3.1 programming all 2n® helios parameters, including the keypad ones, are set remotely using any tone-dialling telephone set (or a mobile phone). First call 2n® helios and enter the programming mode. The access to this mode is service password protected. A voice menu is available ...

  • Page 43: Switch Password Programming

    Programming 3.1 43 switch password programming each switch can be controlled with up to 10 different passwords that are listed in the 2n® helios memory. Passwords can be added to the list using functions 811 and 821 and deleted with functions 812 and 822 individually. The default status is a single ...

  • Page 44: Initialisation

    Programming 3.1 44 tip to check programmed values: enter parameter number and , listen the parameter value and press for return to the main menu. Deleting all passwords, all memories, complete initialisation the following three functions facilitate your programming by clearing all previous settings:...

  • Page 45

    Full parameter chart 3.2 45 3.2 full parameter chart parameter (function) parameter name rang e default note 011 to 546 all button memories up to 16 digits blank digits 0-9 can only be entered directly into the memories. Special characters are entered additionally using function xx7: 017 to 547 ente...

  • Page 46

    Full parameter chart 3.2 46 parameter (function) parameter name rang e default note 901 dialling type 0-1 0 = tone 1=pulse 40/60 902 dialling timeout after pick-up 5-99 8 = 0.8s range of 0.5 - 9.9s 903 dtmf level 0-12 6 1 step = 1 db 904 automatic multiple number dialling type 0-3 0 = disabled for a...

  • Page 47

    Full parameter chart 3.2 47 941 minimum continuous tone time 10 - 99 20 = 2s if the tone is longer, 2n® helios hangs up. 942 minimum busy tone or pause duration 0-255 8 = 0.08s these parameters control the busy tone detection. They are used for call termination and automatic dialling. 943 maximum bu...

  • Page 48

    Full parameter chart 3.2 48 971 count of message repetitions 0 - 9 3 there is a 3-second pause between every two messages. 974 communicator identification number 16 digits - the number enables communicator identification. 975 message options for automatic multiple number dialling 2 digits 55 1 st di...

  • Page 49

    Full parameter chart 3.2 49 explanation of some parameters 824 - second switch synchronisation set the parameter to a non-zero value to make switch 2 activate automatically with a defined delay if switch 1 is activated. Useful where two doors are close to each other. (the numbers in the figure are p...

  • Page 50

    Full parameter chart 3.2 50 explanation of parameters 942, 943, 944 busy tone example: the busy tone in the figure above is considerably longer than the pause time. Therefore, set parameter 942 according to the pause, to 200 ms, e.G., and parameter 943 according to the tone, to 600 ms, for example. ...

  • Page 51: Function and

    51 4 4. Function and use this section describes the basic and extending functions of the product. Here is what you can find in the section:  function description  section for advanced users  maintenance.

  • Page 52: 4.1  Function Description

    Function description 4.1 52 4.1 function description from external user's view (visitor) like normal doorbells, 2n® helios buttons are provided with labels the visitor finds the appropriate button (e.G. Mr. Smith) and presses it this activates 2n® helios to then dial the number pre-programmed for un...

  • Page 53

    Function description 4.1 53 from internal user's view (survey of functions) calling to 2n® helios you call the appropriate extension and 2n® heliosmakes the call and gives a confirmation tone after two rings (or as pre-programmed). Now you can speak and control the 2 switches, program 2n® helios(see...

  • Page 54: Signals Overview

    Function description 4.1 54 call extension 2n® helios beeps 10 seconds before the call end to extend the call by 30 seconds press on your telephone (dtmf). You can use this function repeatedly. The visitor, however, cannot use this function! Programming the access to this mode is password-protected....

  • Page 55: Code Lock

    Function description 4.1 55 call termination options - summary 1. The busy or continuous tone *) after the call end. 2. The ringing tone *) after a predefined count of rings. 3. The subscriber „at the other end‟ pressed . 4. The preset maximum call duration has elapsed. 5. 30 seconds after the switc...

  • Page 56: Buttons Substitution

    Function description 4.1 56 traditional button telephone any number can be “dialled” in this mode. To dial, press , and to hang up use . These keys are typically provided with pictograms and . Pstn calls can be barred for a line in the pbx. The dialling type (tone, pulse) is selected in the programm...

  • Page 57

    Function description 4.1 57 keypad operation instructions - summary  door opening – code lock enter any valid password for switch 1 and . Warning! Password 00 may not be used!  switch 2 activation: enter any valid password for switch 2 and . Warning! Password 11 may not be used!  traditional butt...

  • Page 58

    Function description 4.1 58 frequently asked questions about keypad function  can any of the switches be activated permanently? Yes, the additional switch can be activated by one password and deactivated by another.  is it possible to arrange for the switch to be activated during the whole call? Y...

  • Page 59

    Function description 4.1 59 2n® helios statuses and available operations operation h a ng -up o utgoi ng ca ll incom ing c a ll progr a mm in g t el ep hon e mo de button pressing – new call --- ---  call extension - dtmf ---  ---  call termination - dtmf ---  hang-up upon continuous, busy or ri...

  • Page 60

    Section for advanced users 4.2 60 4.2 section for advanced users automatic multiple number dialling when you press a 2n® helios button, you may find out that the called line is busy or the called party is absent. 2n® heliosis able to identify these situations and solve them by automatic multiple num...

  • Page 61

    Section for advanced users 4.2 61 if the ringing tone stops before the predefined count of rings is achieved and the call is thus very short (e.G. 2 seconds), it is not clear whether the call should be regarded as successful. Therefore, a new type of automatic dialling has been added - type 4. The d...

  • Page 62: 2N® Helios Identification

    Section for advanced users 4.2 62 silent automatic multiple number dialling this mode fully conceals the fact that a telephone call is made. When a button is pressed, the loudspeaker is off and no pbx or dialling tone can be heard. The loudspeaker is switched on when the called subscriber confirms c...

  • Page 63: Survey Of Messages

    Section for advanced users 4.2 63 the above-mentioned commands may not be accepted due to poor connection if sent during a message. To avoid this, press the button during the time of silence (between messages). Survey of messages the table below includes a survey of language versions for standard an...

  • Page 64

    Section for advanced users 4.2 64 arrival/departure, day/night modes 2n® helios can identify easily where to „route‟ (switch) a call after a button is pressed. All you have to do is call 2n® heliosand enter the following: i‘m leaving: password i‘m back: password all buttons can be switched all at on...

  • Page 65: 4.3  Maintenance

    Maintenance 4.3 65 4.3 maintenance cleaning if used frequently, 2n® helios, especially the keypad, gets dirty. To clean it, use a piece of soft cloth moistened with clean water. We recommend you to obey the following principles while cleaning:  never use aggressive detergents (such as abrasives or ...

  • Page 67: Technical

    67 5 5. Technical parameters this section describes the technical parameters of the product..

  • Page 68: 5.1  Technical Parameters

    Technical parameters 5.1 68 5.1 technical parameters telephone parameters parameter value conditions minimum required off-hook line current 15 ma off-hook minimum required on-hook line voltage 20 v hang-up dc voltage drop (off-hook) i = 25 ma i = 50 ma lead current while hang-up u = 60 v off-hook ac...

  • Page 69: Other Parameters

    Technical parameters 5.1 69 other parameters switch – max. Voltage 48 v ac, dc switch – min., voltage 9 v ac, dc switch – max. Current 2 a ac, dc backlight – rated voltage 12 v backlight – max. Voltage 24 v backlight – current consumption up to 1 a operational temperature range -20 to + 60 ºc covera...

  • Page 71: Supplementary

    71 6 6. Supplementary information this section provides supplementary information of the product. Here is what you can find in this section:  regulations and directives.

  • Page 72

    Directives, laws and regulations 6.1 72 6.1 directives, laws and regulations 2n ® helios conforms to the following directives, laws and regulations: act no. 22/1997 coll. Of january 24, 1997 on technical requirements of products and amendments to some laws directive 1999/5/ec of the european parliam...

  • Page 73: 6.2  Troubleshooting

    Troubleshooting 6.2 73 6.2 troubleshooting faq for tips concerning solutions of other potential problems see faq.2n.Cz ..

  • Page 74

    General instructions and cautions 6.3 74 6.3 general instructions and cautions please read this user manual carefully before using the product. Follow all instructions and recommendations included herein. Any use of the product that is in contradiction with the instructions provided herein may resul...

  • Page 75

    General instructions and cautions 6.3 75 electric waste and used battery pack handling do not place used electric devices and battery packs into municipal waste containers. An undue disposal thereof might impair the environment! Deliver your expired electric appliances and battery packs removed from...

  • Page 76

    2n telekomunikace a.S. Modřanská 621, 143 01 prague 4 tel.: +420 261 301 111, fax: +420 261 301 999 e-mail: sales@2n.Cz web: www.2n.Cz dr1322 v3.0