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3Com SupersStack 3 NBX Planning Manual

Other manuals for SupersStack 3 NBX: Installation Manual
Manual is about: Installation Guide

Summary of SupersStack 3 NBX

  • Page 1

    Nbx ® system planning guide release 4.3: „ superstack 3 nbx „ nbx 100 http://www.3com.Com/ published: june 2004.

  • Page 2

    Copyright © 2004, 3com corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3com corporation. 3com corporation reserves th...

  • Page 3: Ontents

    C ontents contact information 5 carrier information 5 preliminary information 6 site survey 6 lan/wan survey 7 telephone line survey 7 electrical survey 8 digital line card provisioning – t1 ds1 and t1 isdn pri 9 digital line card provisioning – e1 isdn pri and isdn bri-st 11 digital lines 12 digita...

  • Page 4: Reface

    P reface this form is designed to help 3com nbx partners gather information that they can use to plan the installation of the 3com nbx ® superstack ® 3 networked telephony solution and the 3com ® nbx 100 communications system. Completing this form may spur questions that enable you and your client t...

  • Page 5

    3com nbx communications system planning guide 5 contact information customer client name: contact name: installation address: system administrator: telephone number: fax number: e-mail address: dealer dealer name: contact name: address: telephone number: fax number: e-mail address: carrier informati...

  • Page 6

    3com nbx communications system planning guide 6 preliminary information number of telephones installed on current telephone system: number of telephones being installed on the nbx system: number of users anticipated in the near future: number of chassis: nbx 100 superstack 3 nbx where will the nbx c...

  • Page 7

    3com nbx communications system planning guide 7 lan/wan survey do you have ip networking/internet access? Yes no fixed ip address to be assigned to the ncp: (default: 192.168.1.190) default gateway: (default: 0.0.0.0) subnet mask: (default: 255.255.255.0) host name: (default: nbx100/750) will you re...

  • Page 8

    3com nbx communications system planning guide 8 electrical survey sufficient power outlets for all telephones and chassis? Yes no sufficient amperage? Yes no outlet fully grounded or switched? Outlet 1 yes no outlet 2 yes no dedicated power outlet available for redundant power? Yes no nbx hardware r...

  • Page 9

    3com nbx communications system planning guide 9 digital line card provisioning – t1 ds1 and t1 isdn pri service provider value/service t1 ds1 t1 isdn pri line length (the physical line length) 0-35 25-56 55-95 85-125 115-155 145-185 175-210 0-35 25-56 55-95 85-125 115-155 145-185 175-210 note: some ...

  • Page 10

    3com nbx communications system planning guide 10 digital line card provisioning – t1 ds1 and t1 isdn pri, continued service provider value/service t1 ds1 t1 isdn pri start type all channels must be configured for wink start for inbound and outbound calls. N/a caller id ani (calling party ie) provide...

  • Page 11

    3com nbx communications system planning guide 11 digital line card provisioning – e1 isdn pri and isdn bri-st service provider value/service e1 isdn pri isdn bri-s/t line length (the physical line length) 0-35 25-56 55-95 85-125 115-155 145-185 175-210 0-35 25-56 55-95 85-125 115-155 145-185 175-210...

  • Page 12

    3com nbx communications system planning guide 12 digital lines line board name location chassis slot card type 1 t1, e1, or 10bt uplink port group spans channel mac address line board name location chassis slot card type 2 t1, e1, or 10bt uplink port group spans channel mac address line. Board name ...

  • Page 13

    3com nbx communications system planning guide 13 digital lines line board name location chassis slot card type 9 t1, e1, or 10bt uplink port group spans channel mac address line board name location chassis slot card type 10 t1, e1, or 10bt uplink port group spans channel mac address line. Board name...

  • Page 14

    3com nbx communications system planning guide 14 digital line spans span id span name interface type co switch protocol framing type line code line length mac address span id span name interface type co switch protocol framing type line code line length mac address span id span name interface type c...

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    3com nbx communications system planning guide 15 digital line spans, continued span id span name interface type co switch protocol framing type line code line length mac address span id span name interface type co switch protocol framing type line code line length mac address span id span name inter...

  • Page 16

    3com nbx communications system planning guide 16 digital line groups group name channel protocol e&m direction start type digit collection called party digits (did/dnis) calling party digits (ani) trunk to trunk group name channel protocol e&m direction start type digit collection called party digit...

  • Page 17

    3com nbx communications system planning guide 17 digital line groups, continued group name channel protocol e&m direction start type digit collection called party digits (did/dnis) calling party digits (ani) trunk to trunk group name channel protocol e&m direction start type digit collection called ...

  • Page 18

    3com nbx communications system planning guide 18 class of service = default default route point group internal open closed lunch other local open closed lunch other long distance open closed lunch other international open closed lunch other toll free open closed lunch other toll/premium open closed ...

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    3com nbx communications system planning guide 19 class of service, continued = default default super user group internal open closed lunch other local open closed lunch other long distance open closed lunch other international open closed lunch other toll free open closed lunch other toll/premium op...

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    3com nbx communications system planning guide 20 class of service, continued = default customer defined group 2 internal open closed lunch other local open closed lunch other long distance open closed lunch other international open closed lunch other toll free open closed lunch other toll/premium op...

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    3com nbx communications system planning guide 21 class of service, continued = default customer defined group 4 internal open closed lunch other local open closed lunch other long distance open closed lunch other international open closed lunch other toll free open closed lunch other toll/premium op...

  • Page 22

    3com nbx communications system planning guide 22 business hours (time of day service modes) open open? From to monday h: m: h: m: tuesday h: m: h: m: wednesday h: m: h: m: thursday h: m: h: m: friday h: m: h: m: saturday h: m: h: m: sunday h: m: h: m: lunch open? From to monday h: m: h: m: tuesday h...

  • Page 23

    3com nbx communications system planning guide 23 hunt groups the nbx 100 supports 50 hunt groups and calling groups. The superstack 3 nbx system supports 100 hunt groups and calling groups. Name type (linear/circular) password extension assign automatically use: call coverage timeout voice mail auto...

  • Page 24

    3com nbx communications system planning guide 24 hunt groups, continued the nbx 100 supports 50 hunt groups and calling groups. The superstack 3 nbx system supports 100 hunt groups and calling groups. Name type (linear/circular) password extension assign automatically use: call coverage timeout voic...

  • Page 25

    3com nbx communications system planning guide 25 tapi route points a tapi route point is an extension with a voice mailbox in the normal extension range. A superstack 3 nbx system can support 100 route points; an nbx 100 system can support 48 route points. Name password class of service extension de...

  • Page 26

    3com nbx communications system planning guide 26 tapi route points, continued a tapi route point is an extension with a voice mailbox in the normal extension range. A superstack 3 nbx system can support 100 route points; an nbx 100 system can support 48 route points. Name password class of service e...

  • Page 27

    3com nbx communications system planning guide 27 calling groups the nbx 100 can support a total of 50 hunt groups and calling groups. The superstack 3 nbx system can support 100 hunt groups and calling groups. Group name description authorization code/password (if any) call pickup groups you can cre...

  • Page 28

    3com nbx communications system planning guide 28 dial plan extension ranges default extension range new extension range telephones nbx 100: 100-449 superstack 3 nbx: 1000-3999 call park nbx 100: 601-609 superstack 3 nbx: 6000-6099 auto attendant nbx 100: 500, 501, 500-599 superstack 3 nbx: 500, 501,...

  • Page 29

    3com nbx communications system planning guide 29 dial plan, continued routes destination routes new route route name route 1 local co route 2 local co no strip route 3 voice application route 4 auto attendant route 5 h.323 gateway route 6 virtual tie lines route 8 dial 8 pool by default, destination...

  • Page 30

    3com nbx communications system planning guide 30 dial plan, continued timed routes - descriptions route id destination description timed routes - entries route id entry id start end days destination route notes: • to omit a day of the week, replace day with a period (.) • days are listed in smtwtfs ...

  • Page 31

    3com nbx communications system planning guide 31 dial plan, continued pretranslator id no. Entry operation. Id operation value table id entry id digits minimum digits maximum digits class of service priority route.

  • Page 32

    3com nbx communications system planning guide 32 peripheral devices external paging/alerts paging amplifier: yes no make: model: paging port line port adapter required: external alerts? Yes no make: model: ringers/music on hold (moh) door telephone? Yes no make: model: will moh be implemented? Yes n...

  • Page 33

    3com nbx communications system planning guide 33 co/telephone exchange lines no. Location or demarcation telephone number hunt sequence chassis slot port ext. Pool mac address pft (north america only) no. Location or demarcation telephone number hunt sequence chassis slot port ext. Pool mac address ...

  • Page 34

    3com nbx communications system planning guide 34 co/telephone exchange lines, continued no. Location or demarcation telephone number hunt sequence chassis slot port ext. Pool mac address pft (north america only) no. Location or demarcation telephone number hunt sequence chassis slot port ext. Pool m...

  • Page 35

    3com nbx communications system planning guide 35 button mapping groups, 3102 business telephone default 3102 business group customer defined 1 feature headset transfer to vmail call park system system system system system release system customer defined 2 customer defined 3 system system system syst...

  • Page 36

    3com nbx communications system planning guide 36 button mapping groups, 2102 and 1102 business telephones default attendant default user 7 7 8 8 9 9 10 10 1 feature 11 1 feature 11 2 transfer to vmail 12 2 transfer to vmail 12 3 call park 13 3 call park 13 4 flash 14 4 flash 14 5 15 5 15 6 release 1...

  • Page 37

    3com nbx communications system planning guide 37 button mapping groups, 2102 and 1102 business telephones, continued default super user customer defined 1 7 7 8 8 9 9 10 10 1 feature 11 1 feature 11 2 transfer to vmail 12 2 transfer to vmail 12 3 call park 13 3 call park 13 4 flash 14 4 flash 14 5 1...

  • Page 38

    3com nbx communications system planning guide 38 button mapping groups, 2102 and 1102 business telephones, continued customer defined 2: customer defined 3: 7 7 8 8 9 9 10 10 1 feature 11 1 feature 11 2 transfer to vmail 12 2 transfer to vmail 12 3 call park 13 3 call park 13 4 flash 14 4 flash 14 5...

  • Page 39

    3com nbx communications system planning guide 39 button mapping groups, 3101 and 3101sp basic telephones default 3101 basic telephone group system system feature transfer customer defined 1 customer defined 2 customer defined 3 customer defined 5 customer defined 5 customer defined 6.

  • Page 40

    3com nbx communications system planning guide 40 button mapping groups, 2101 basic telephone default basic telephone group feature call toggle transfer customer defined 1 customer defined 2 customer defined 3 customer defined 4 customer defined 5 customer defined 6.

  • Page 41

    3com nbx communications system planning guide 41 user configuration no. Last name first name ext. Room location class of service group button mapping group hunt group calling group call pickup group no. Last name first name ext. Room location class of service group button mapping group hunt group ca...

  • Page 42

    3com nbx communications system planning guide 42 user configuration, continued no. Last name first name ext. Room location class of service group button mapping group hunt group calling group call pickup group no. Last name first name ext. Room location class of service group button mapping group hu...

  • Page 43

    3com nbx communications system planning guide 43 user configuration, continued no. Last name first name ext. Room location class of service group button mapping group call pickup group hunt group calling group no. Last name first name ext. Room location class of service group button mapping group hu...

  • Page 44

    3com nbx communications system planning guide 44 user configuration, continued class of service group no. Last name first name ext. Room location button mapping group hunt group calling group call pickup group no. Last name first name ext. Room location class of service group button mapping group hu...

  • Page 45

    3com nbx communications system planning guide 45 911/e911 user configuration no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extension room loc...

  • Page 46

    3com nbx communications system planning guide 46 911/e911 user configuration, continued no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extensi...

  • Page 47

    3com nbx communications system planning guide 47 911/e911 user configuration, continued no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extensi...

  • Page 48

    3com nbx communications system planning guide 48 911/e911 user configuration, continued no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extension room location did number no. Last name first name extensi...

  • Page 49

    3com nbx communications system planning guide 49 automated attendant will a receptionist be the primary answering point? Yes no morning greeting (1 minute) start time: afternoon greeting (1 minute) start time: evening greeting (1 minute) start time:.

  • Page 50

    3com nbx communications system planning guide 50 automated attendant, continued main menu greeting (4 minutes) telephone button action telephone number or extension 1 2 3 4 5 6 7 8 9 * # timeout if you press the button listed in the first column, the nbx system either performs the action listed in t...

  • Page 51

    3com nbx communications system planning guide 51 automated attendant ⎯ closed/holiday hours main menu greeting (4 minutes) telephone button action telephone number or extension 1 2 3 4 5 6 7 8 9 * # timeout if you press the button listed in the first column, the nbx system either performs the action...

  • Page 52

    3com nbx communications system planning guide 52 automated attendant sub menus sub menu 1 greeting telephone button action telephone number or extension 1 2 3 4 5 6 7 8 9 * # t/o if you press the button listed in the first column, the nbx system either performs the action listed in the action column...

  • Page 53

    3com nbx communications system planning guide 53 automated attendant sub menus, continued sub menu 2 greeting telephone button action telephone number or extension 1 2 3 4 5 6 7 8 9 * # t/o if you press the button listed in the first column, the nbx system either performs the action listed in the ac...

  • Page 54

    3com nbx communications system planning guide 54 automated attendant sub menus, continued sub menu 3 greeting telephone button action tel. No./ext. 1 2 3 4 5 6 7 8 9 * # timeout if you press the button listed in the first column, the nbx system either performs the action listed in the action column ...

  • Page 55

    3com nbx communications system planning guide 55 automated attendant sub menus, continued sub menu 4 greeting telephone button action tel. No./ext. 1 2 3 4 5 6 7 8 9 * # timeout if you press the button listed in the first column, the nbx system either performs the action listed in the action column ...

  • Page 56

    3com nbx communications system planning guide 56 automated attendant sub menus, continued time-dependent greetings greeting name: time of day dependent start time: hour: _______ min.: ________ a.M. P.M. Mon tue wed thu fri sat sun date range dependent start day (mm/dd/yyyy): start time: hour: ______...

  • Page 57

    3com nbx communications system planning guide 57 voice mail nbx 100 system 4 ports x 30 min (standard) number of minutes per user class: phantom mailboxes? Yes no 4 ports x 4 hr* (upgrade) max. Number of messages: (1-512) if yes, how many? 6 ports x 20 hr* (upgrade) new message retention: (1-255 day...