3Com SuperStack 3C16593B Product Manual - page 14
Network Management
& Support
PRODUCT GUIDE
PRODUCT DESCRIPTION
3C No.
3Com Network Management Software:
3Com Network Supervisor
3C15100C
✓
✓
✓
✓
✓
✓
3Com Network Supervisor Advanced Package
3C15201
✓
3Com Integration Kit for HP OpenView
3C15300
✓
✓
✓
✓
26
27
Support Services
Online Services
The 3Com Knowledgebase is a powerful interactive tool to help
you install, upgrade, configure, or support 3Com products. The
3Com Knowledgebase is updated daily with technical
information discovered by 3Com support engineers. This
complimentary service is accessible 24 hours, 7 days a week, at
http://knowledgebase.3com.com
Maintenance Services
3Com customers and partners can enhance and extend the
3Com product warranty with the purchase of a service package
that includes telephone support 24 hours a day and advance
hardware replacement. Minimize network down time for
critical applications with guaranteed response times and full
year coverage. For more information on our easy to order
service contracts, visit http://www.3com.com
Professional Services
Our services and solutions are designed to help 3Com
customers and partners gain a competitive advantage in the
digital economy, accelerate the return on network investments,
and minimize the risk associated with technology transitions.
Utilize 3Com infrastructure solutions to meet network
assessment and implementation needs. Solve business problems
with turn-key solutions for enterprise mobility and multi-media
call centers. To learn more about 3Com Professional Services,
visit http://www.3com.com
Fr
eely Downloadable (www
.3com.com/tns)
Included with Devices
Discovery
Topology Mapping
Str
ess Monitoring
Reports
Integration with HP OpenV
iew
3Com Specific Icons
MIB Integration
Trap Integration
Agent Updates
3Com Knowledgebase
3Com Network Supervisor