3Com TokenLink Velocity 3C319 User manual

Other manuals for TokenLink Velocity 3C319: Quick start, Release Note
Manual is about: TokenLink Velocity ISA Network Interface Card

Summary of TokenLink Velocity 3C319

  • Page 1

    ® http://www.3com.Com/ tokenlink ® velocity ™ isa network interface card user guide a member of the high-performance tokenlink velocity family part no. 09-0964-001 published august 1997.

  • Page 2

    Ii 3com corporation ■ 5400 bayfront plaza ■ santa clara, california ■ 95052-8145 copyright © 3com corporation, 1997. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptatio...

  • Page 3: Ifetime

    L ifetime l imited w arranty 3com’s etherlink ® , fast etherlink, tokenlink ® , tokenlink velocity ™ , atmlink ™ pci, and fddilink ™ network interface cards have a lifetime limited warranty. For further details, please see 3com’s limited warranty statement in this guide. To ensure the very best 3com...

  • Page 4

    Customers in the countries or regions shown below should send the completed registration card to the appropriate address. Customers in other non-u.S. Locations should send the registration card to the u.S. Address on the front of the card. ■ asia 3com asia ltd., marketing department room 2506-07, 25...

  • Page 5: Ontents

    Iii c ontents a bout t his g uide introduction 1 how to use this guide 1 conventions 2 1 i ntroduction high-performance features 1-1 dynamicaccess class of service 1-1 parallel tasking architecture 1-1 full-duplex/dedicated token ring support 1-2 other features 1-2 100% ibm compatibility 1-4 2 i nst...

  • Page 6: Nic M

    Iv 4 i nstalling a n etwork d river for w indows 95 before installing the driver 4-2 installing the ndis 4 driver for windows 95 4-2 about microsoft windows 95 versions 4-2 retail version of windows 95 4-2 osr2 version of windows 95 4-3 finding the windows 95 version 4-3 installing the ndis 4 driver...

  • Page 7

    V 7 c onfiguring d ynamic a ccess c lass of s ervice before starting configuration 7-1 activating class of service 7-2 adding class of service ranges and protocols 7-3 using class of service advanced options 7-5 accessing class of service advanced options 7-6 class of service advanced options settin...

  • Page 8: Nic I

    Vi 9 t roubleshooting nic i nstallation 3c319 nic leds 9-1 using the configuration and diagnostic program 9-2 diagnostic test types 9-2 group 1 diagnostics 9-3 mmio register write/read test 9-3 boot prom test 9-3 aip checksum test 9-3 shared ram boundary/domain test 9-3 shared ram write/read test 9-...

  • Page 9: Fcc C

    Vii g lossary i ndex 3c om c orporation l imited w arranty fcc c lass b c ertification s tatement 3c om e nd u ser s oftware l icense a greement.

  • Page 11: Igures

    Ix f igures 5-1 main menu 5-3 5-2 nic configuration screen 5-5 7-1 3com class of service setup screen 7-2 7-2 initial class of service additional ranges screen 7-4 7-3 class of service additional ranges screen with added ranges 7-5 7-4 class of service advanced options screen 7-6 7-5 3com tokenlink ...

  • Page 13: Ables

    Xi t ables 1 notice icons 2 2 text conventions 2 2-1 initial settings of configuration options 2-5 2-2 installation procedures for supported network environments 2-7 5-1 3com mode versus ibm mode 5-4.

  • Page 15: Bout

    A bout t his g uide about this guide provides an overview of this guide, describes guide conventions, and tells you where to look for specific information. Introduction this guide describes how to install, configure, and troubleshoot the 3c319 tokenlink ® velocity ™ isa network interface card (nic)....

  • Page 16: Conventions

    2 a bout t his g uide conventions table 1 and table 2 list conventions that are used throughout this guide. If you are looking for... Turn to... Dynamicaccess class of service configuration procedures chapter 7 auto ring speed detection information chapter 7 manual installation procedures for miscel...

  • Page 17: Ntroduction

    1 i ntroduction the 3com ® tokenlink ® velocity ™ isa network interface card (nic) is a high-performance card for pcs with an industry standard architecture (isa) bus or extended industry standard architecture (eisa) bus. This nic is referred to as the 3c319 nic in this guide. High-performance featu...

  • Page 18: Other Features

    1-2 c hapter 1: i ntroduction for example, the 3c319 nic begins writing the first portion of a data frame to the network before it has completed reading it from pc memory. Full-duplex/dedicated token ring support full-duplex/dedicated token ring (dtr) is an enhancement to the ieee 802.5 standard tha...

  • Page 19

    Other features 1-3 ■ promiscuous mode support for the windows 95 and windows nt ndis miniport drivers. In promiscuous mode, the nic receives and forwards all network packets that arrive, regardless of the node to which they are addressed. Applications such as microsoft systems management server requ...

  • Page 20: 100% Ibm Compatibility

    1-4 c hapter 1: i ntroduction ■ os/2 version 1.X or later (novell netware os/2 requester) ■ ibm os/2 ee version 1.1 or later (ibm lan server/lan requester, communications manager) ■ ms-os/2 version 1.X or later (microsoft os/2 lan manager) ■ ibm os/2 warp or os/2 warp connect 100% ibm compatibility ...

  • Page 21: Nstalling

    2 i nstalling the 3c319 nic this chapter describes how to install the tokenlink velocity isa nic (part no. 3c319) in an isa or eisa pc and how to connect the pc to the network. Installation requirements installation of the 3c319 nic requires the following: ■ an isa- or eisa-bus pc with at least 640 ...

  • Page 22: Safety Precautions

    2-2 c hapter 2: i nstalling the 3c319 nic safety precautions warning: personal computers operate with voltages that can be lethal. Before removing the cover, follow these steps to protect yourself and the pc. 1 turn off the pc and unplug it. 2 remove jewelry from your hands and wrists. 3 use insulat...

  • Page 23: Inserting The 3C319 Nic

    Inserting the 3c319 nic 2-3 3 remove the 3c319 nic from its antistatic container. 4 inspect the 3c319 nic for visible signs of damage. If you find a problem, immediately notify your authorized network supplier and the carrier that delivered the nic. Complete the product registration card and return ...

  • Page 24

    2-4 c hapter 2: i nstalling the 3c319 nic 3 connect the other end of the cable to a network dual access unit (dau), a multistation access unit (mau), controlled access unit (cau), or a token ring switch. The 3c319 nic can operate in full-duplex mode when attached to a dedicated token ring (dtr)-enab...

  • Page 25

    Before configuring the nic and installing the driver 2-5 if you require other settings, you must change them manually, as described in chapter 5 , “configuring the nic manually,” and then reboot. If your pnp pc does not detect and automatically configure the 3com nic, do not assume the nic is defect...

  • Page 26

    2-6 c hapter 2: i nstalling the 3c319 nic ■ if you installed the 3c319 nic in a pc running windows 95 with pnp, it will be configured automatically when you install the driver. See chapter 4 , “installing a network driver for windows 95 .” after installing the ndis 4 driver for windows 95, you have ...

  • Page 27

    Before configuring the nic and installing the driver 2-7 if you encounter problems during any step of the installation process, turn to chapter 9 , “troubleshooting nic installation,” for help. Table 2-2 installation procedures for supported network environments step netware dos client windows 95 wi...

  • Page 29: Nstalling

    3 i nstalling n et w are dos c lients a utomatically the 3com autolink software utility automatically configures one 3c319 nic and installs the dos 16-bit odi client network driver for netware 3.12 and 4.10 systems. This chapter describes running the autolink program. Disregard this chapter if you d...

  • Page 30

    3-2 c hapter 3: i nstalling n et w are dos c lients a utomatically before using the autolink configuration utility make sure that the following steps have been performed before using the autolink configuration utility: ■ the nic is installed in your dos-based pc and is connected to the network. ■ ne...

  • Page 31: Running The Autolink Program

    Running the autolink program 3-3 1 make a backup copy of the config.Sys file. Type: copy config.Sys config.Old [enter] 2 edit the memory manager device statement in the config.Sys file to exclude the memory range that the 3c319 nic uses. The statement should be similar to the following: where x stan...

  • Page 32

    3-4 c hapter 3: i nstalling n et w are dos c lients a utomatically 3 to accept the terms and conditions, type: y to view the full text of the license agreement, press [f1]. 4 when the information screen appears, press [enter] to continue. A status message appears, followed by a prompt for the ring s...

  • Page 33: Nstalling

    4 i nstalling a n etwork d river for w indows 95 this chapter describes how to install the ndis 4 driver for the tokenlink velocity isa (3c319) nic in windows 95 environments. The ndis 4 driver conforms to microsoft’s latest ndis 4.0 miniport specification and provides the following features: ■ dyna...

  • Page 34: Before Installing The Driver

    4-2 c hapter 4: i nstalling a n etwork d river for w indows 95 before installing the driver before you install the ndis 4 driver, make sure that the 3c319 nic is installed as described in chapter 2 , and that windows 95 is installed. Have the windows 95 software accessible on diskettes, cd, or hard ...

  • Page 35

    Installing the ndis 4 driver for windows 95 4-3 osr2 version of windows 95 some pcs are sold with a special windows 95 version already installed. Windows 95 oem service release 2 (osr2) is version 950b of windows 95. An oem service release is an updated version of a microsoft product for pc original...

  • Page 36

    4-4 c hapter 4: i nstalling a n etwork d river for w indows 95 2 select driver from disk provided by hardware manufacturer and click ok. Windows 95 displays the install from disk dialog box, which prompts you to insert the appropriate diskette and to type the directory location for the ndis 4 driver...

  • Page 37

    Installing the ndis 4 driver for windows 95 4-5 2 in the my computer group, double-click the control panel icon. 3 in the control panel group, double-click the network icon. 4 in the network dialog box, click add. 5 in the select network component type dialog box, double-click adapter. 6 in the sele...

  • Page 38

    4-6 c hapter 4: i nstalling a n etwork d river for w indows 95 14 remove tokendisk diskette #2 from the floppy drive. 15 click yes to restart your pc to activate the driver. This concludes the procedure for installing the ndis 4 driver for retail windows 95 without pnp support. Auto ring speed detec...

  • Page 39

    Installing the ndis 4 driver for windows 95 4-7 6 verify that the update device driver wizard dialog box lists 3com tokenlink velocity isa adapter, and click finish. Messages appear while files are being copied. The system settings change dialog box appears. 7 remove tokendisk diskette #2 from the f...

  • Page 41: Onfiguring

    5 c onfiguring the nic m anually this chapter describes how to configure the 3c319 nic manually using the configuration and diagnostic program on tokendisk diskette #1. Use the procedures in this chapter if: ■ your pc does not provide pnp configuration; the bios does not have a utility that recogniz...

  • Page 42

    5-2 c hapter 5: c onfiguring the nic m anually before using the configuration and diagnostic program to configure the 3c319 nic, the nic must be already installed in your pc and connected to the network, as described in chapter 2 . The configuration and diagnostic program is a dos application that w...

  • Page 43

    Configuring the 3c319 nic in a pc without pnp support 5-3 3 to accept the displayed terms and conditions, type: y to view the full text of the license agreement, press [f1]. The main menu appears, as shown in figure 5-1 . Figure 5-1 main menu 4 use the arrow keys to select auto configure 3com isa ni...

  • Page 44

    5-4 c hapter 5: c onfiguring the nic m anually ibm mode is compatible with existing ibm drivers. Table 5-1 shows the differences between the modes. 6 press [enter]. After you have selected the configuration mode and ring speed, the configuration program automatically attempts to configure device par...

  • Page 45

    Changing configuration option settings 5-5 changing configuration option settings pnp is enabled by default. You must disable pnp to configure the 3c319 nic with the configuration and diagnostic program. To disable pnp for the 3c319 nic and change the configuration settings, follow these steps: 1 in...

  • Page 46: Configuration Options

    5-6 c hapter 5: c onfiguring the nic m anually 6 if you want to change other configuration option settings, use the arrow keys to select a setting and press [enter]. You can use a mouse, provided a mouse driver is installed on your pc. In this case, click the setting you want. 7 continue this proced...

  • Page 47

    Configuration options 5-7 ■ i/o base address ■ bios/mmio address location ■ shared ram page size and address range ■ interrupt request level ■ memory mode ■ i/o mode ■ irq driver type ■ autoswitch ■ boot prom ■ zero wait state plug and play (pnp) this option enables a pc with plug and play (pnp) sup...

  • Page 48

    5-8 c hapter 5: c onfiguring the nic m anually 3com mode increases the number of available irq channels from 4 to 8 and the number of i/o base addresses from 2 to 31. You can install up to six 3c319 nics per pc. 3com drivers are supplied on the tokendisk diskettes to support these 3com mode enhancem...

  • Page 49

    Configuration options 5-9 if a system resource conflict continues, you may have to change the settings of other nics or options that are in your pc. Bios/mmio address location there are 12 possible 8 kb blocks of pc memory that can be assigned for accessing the rom area of the 3c319 nic. The factory...

  • Page 50

    5-10 c hapter 5: c onfiguring the nic m anually if a conflict exists, you may have to change the settings of other nics or adapters that are in your pc. The 22 ram address ranges are as follows, with the default in bold: interrupt request level a 3c319 nic can operate on one of four interrupt levels...

  • Page 51

    Configuration options 5-11 irq driver type —provides a choice of irq signal drivers to the isa bus. The level-sensitive type relies on the motherboard circuitry for reliable operation and allows shared interrupts. Edge triggering is a more robust technique because it is independent of motherboard ci...

  • Page 53: Nstalling

    6 i nstalling a n etwork d river for w indows nt this chapter describes how to install the ndis 4 driver for the tokenlink velocity isa (3c319) nic in windows nt environments. The ndis 4 driver conforms to microsoft’s latest ndis 4.0 miniport specification and provides the following features: ■ dyna...

  • Page 54: Before Installing The Driver

    6-2 c hapter 6: i nstalling a n etwork d river for w indows nt before installing the driver before installing the driver, make sure that windows nt is installed and that the following procedures have been completed: ■ the 3c319 nic has been installed as described in chapter 2 . ■ plug and play (pnp)...

  • Page 55

    Installing the ndis 4 driver for windows nt 6-3 5 in the add network adapter dialog box, scroll to the bottom of the network adapter card selection list. Select requires disk from manufacturer. 6 click continue. 7 type the following path at the prompt: a:\ this path identifies the location of the nd...

  • Page 56

    6-4 c hapter 6: i nstalling a n etwork d river for w indows nt 5 in the select network adapter dialog box, click have disk. The insert disk dialog box appears. 6 insert tokendisk diskette #2 in the floppy drive. 7 type the following path and click ok: a:\ this path identifies the location of the ndi...

  • Page 57: Onfiguring

    7 c onfiguring d ynamic a ccess c lass of s ervice this chapter describes enabling and configuring dynamicaccess class of service support for windows 95 and windows nt. The dynamicaccess class of service feature lets you select critical applications for high-priority network access. Class of service...

  • Page 58: Activating Class of Service

    7-2 c hapter 7: c onfiguring d ynamic a ccess c lass of s ervice finally, you must also have installed the appropriate applications that you want to prioritize. Activating class of service to select class of service applications in a windows 95 or windows nt environment, follow these steps: 1 in the...

  • Page 59

    Adding class of service ranges and protocols 7-3 3 click the boxes next to the appropriate application names for which you want to activate class of service. For the ndis 4 driver to recognize high-priority network traffic, it must know if a stream of network traffic was generated by a given applica...

  • Page 60

    7-4 c hapter 7: c onfiguring d ynamic a ccess c lass of s ervice figure 7-2 initial class of service additional ranges screen 2 enter the beginning of the port or socket range for the application in the range start box. The range start should be a hexadecimal value with a maximum of four digits. 3 e...

  • Page 61

    Using class of service advanced options 7-5 for example, if only tcp/ip is installed, do not enter the socket range for ipx, as it will adversely affect driver performance. 5 once the range start, range end, and protocol are entered press add. The range is added to the list, as shown in figure 7-3 ....

  • Page 62

    7-6 c hapter 7: c onfiguring d ynamic a ccess c lass of s ervice accessing class of service advanced options to access the advanced options, follow these steps: 1 to display the class of service advanced options screen, click the advanced options tab. The class of service advanced options screen app...

  • Page 63

    Using class of service advanced options 7-7 class of service advanced options settings this section provides a detailed description of each advanced values field shown on the class of service advanced options screen ( figure 7-4 ). The advanced options section of the class of service advanced option...

  • Page 64: Auto Ring Speed Detection

    7-8 c hapter 7: c onfiguring d ynamic a ccess c lass of s ervice to prevent this problem, the driver uses a ratio value to periodically send out a low-priority packet (if one is waiting to be sent). For example, if a value of 1000 is entered, one low-priority packet would be sent for every 1000 high...

  • Page 65

    Auto ring speed detection 7-9 the access paths for auto ring speed detection and dynamicaccess class of service through the properties button are slightly different for windows 95 and windows nt. The following procedures describe the different paths. Using windows 95 to access auto ring speed detect...

  • Page 66

    7-10 c hapter 7: c onfiguring d ynamic a ccess c lass of s ervice using windows nt to access auto ring speed detection to access the auto ring speed detection option and dynamicaccess class of service applications in a windows nt environment, follow these steps: 1 in the my computer group, double-cl...

  • Page 67

    Setting a locally administered network address 7-11 setting a locally administered network address the 3com tokenlink velocity isa (3c319) adapter dialog box ( figure 7-5 ) lets you manually set a locally administered address (laa). In most cases, you use a preset nic address and leave this field bl...

  • Page 69: Anually

    8 m anually i nstalling m iscellaneous n etwork d rivers this chapter provides instructions for manually installing the following network software drivers: ■ netware dos odi client driver ■ netware server driver if you followed the procedures in chapter 3 , “installing netware dos clients automatica...

  • Page 70

    8-2 c hapter 8: m anually i nstalling m iscellaneous n etwork d rivers tokendisk diskette #1 contents tokendisk diskette #1 includes the following network drivers: ■ netware dos odi driver (3ctoken.Com) ■ netware os/2 odi driver (3ctoken.Sys) ■ netware server driver (3ctoken.Lan) ■ ndis 2.01 dos dri...

  • Page 71: Before Installing Drivers

    Before installing drivers 8-3 tokendisk diskette #2 contents tokendisk diskette #2 contains the ndis 4 miniport driver for windows 95 and windows nt. This driver is enabled for dynamicaccess class of service. Follow the instructions in chapter 4 , “installing a network driver for windows 95 ,” or ch...

  • Page 72

    8-4 c hapter 8: m anually i nstalling m iscellaneous n etwork d rivers figure 8-1 main menu with driver installation and update selected 4 select install novell netware driver, as shown in figure 8-2 , and press [enter]. Figure 8-2 network drivers menu esc=cancel f1=help tokendisk-3c319 tokenlink ve...

  • Page 73

    Installing the client driver for netware 8-5 5 when the netware driver screen appears, select copy dos odi client driver. 6 at the prompt, accept the wclient directory as the default for the destination of the driver, or enter a new path. The netware driver and net.Cfg file are copied to your pc. ...

  • Page 74

    8-6 c hapter 8: m anually i nstalling m iscellaneous n etwork d rivers installing the os/2 network driver for netware tokendisk diskette #1 includes the novell netware os/2 odi driver (wclient\3ctoken.Sys). The \helpwos2odi.Txt file includes instructions for installing this driver. Installing th...

  • Page 75

    Installing a driver for windows for workgroups 8-7 before installing the driver before installing the driver, make sure that the following procedures have been completed: ■ the 3c319 nic has been installed as described in chapter 2 . ■ plug and play (pnp) has been manually disabled as described in c...

  • Page 76: Using Ibm Drivers

    8-8 c hapter 8: m anually i nstalling m iscellaneous n etwork d rivers using ibm drivers since the 3c319 nic is fully ibm-compatible you can use drivers for ibm 16/4 token ring adapters. Obtain ibm token ring drivers for the 3c319 nic in one of the following ways: ■ copy the ibm 16/4 token ring adap...

  • Page 77

    Using remote program load (rpl) 8-9 ■ bios/mmio address cc000 ■ irqs 2, 3, 6, or 7 rpl is not supported on the 3c319 nic in an eisa pc with the autoswitch function enabled. Before using rpl to use rpl, enable the boot prom feature on the nic and use the procedures that follow. Refer to your network ...

  • Page 78

    8-10 c hapter 8: m anually i nstalling m iscellaneous n etwork d rivers 10 type h to boot your pc from your local hard disk. Otherwise, the pc will boot from the network server. Disabling rpl to disable rpl, use the following procedure: 1 boot your pc under dos. 2 insert the backup copy of tokendisk...

  • Page 79: Roubleshooting

    9 t roubleshooting nic i nstallation this chapter describes how to isolate and solve 3c319 nic hardware and network cabling problems in the following sections: ■ 3c319 nic leds ■ using the configuration and diagnostic program ■ diagnostic test types ■ troubleshooting tips 3c319 nic leds light-emitti...

  • Page 80: Diagnostic Test Types

    9-2 c hapter 9: t roubleshooting nic i nstallation when the green led (labeled “4”) is lit, it indicates that the 3c319 nic is set to 4 mbps speed and is correctly inserted into the token ring network. When the yellow led (labeled “16”) is lit, it indicates that the 3c319 nic is set to 16 mbps and i...

  • Page 81

    Diagnostic test types 9-3 group 1 diagnostics group 1 diagnostics test physical components, connectors, and circuitry of the 3c319 nic as follows. Mmio register write/read test this test verifies that the pc can access the 3c319 nic’s memory mapped i/o registers correctly. Boot prom test this test v...

  • Page 82

    9-4 c hapter 9: t roubleshooting nic i nstallation ring operations test this test assesses communication on the ring. The 3c319 nic must be attached to the ring to run this test successfully. The 3c319 nic also must be set to the correct ring speed. Note that this test always fails when you are usin...

  • Page 83

    Diagnostic test types 9-5 figure 9-2 configuration and diagnostic program main window 4 select run tests. The run tests dialog box appears, similar to the one shown in figure 9-3 . Figure 9-3 run tests dialog box q uit v iew s elect f1=help diagnostic and manual configuration program version 2.0 sel...

  • Page 84

    9-6 c hapter 9: t roubleshooting nic i nstallation 5 press [enter] to start the tests. Each test runs once unless you specify otherwise. The test results are displayed on the screen with “passed” or “failed” in the results column. To run the tests continuously, select the continuous option in the te...

  • Page 85: Troubleshooting Tips

    Troubleshooting tips 9-7 for a description of these tests, refer to the online help in the diagnostic program. 3 select ok and press [enter]. The run tests dialog box reappears ( figure 9-3 ). 4 to run the tests, select start and press [enter]. Troubleshooting tips if a diagnostic test fails, the 3c...

  • Page 86

    9-8 c hapter 9: t roubleshooting nic i nstallation 4 ensure that the settings (memory allocations, interrupts, etc.) for the 3c319 nic do not conflict with other devices installed in the pc. See table 2-1 for initial settings set by 3com for configuration options. See chapter 5 , “configuring the ni...

  • Page 87

    Troubleshooting tips 9-9 10 try a different lobe cable. 11 verify that you have the latest software drivers from the network vendor for the network operating system (nos) that you are using. Press the [f1] key for help information at any time during operation of the configuration and diagnostic prog...

  • Page 89: Pecifications

    A s pecifications this appendix provides specifications for: ■ cabling ■ pin assignments cabling the 3c319 nic supports industry-standard token ring cabling that meets ieee 802.5 specifications. Use category 3, 4, or 5 unshielded twisted-pair (utp) or types 1 or 6 shielded twisted-pair (stp) cabling...

  • Page 90

    A-2 a ppendix a: s pecifications figure a-1 db-9 connector pin assignments figure a-2 rj-45 connector pin assignments 4 16 6 7 8 9 1 2 3 4 5 rx tx rx tx 16 mbps 4 mbps 8 7 tx 6 rx 5 rx 4 tx 3 2 1 1 2 3 4 5 6 7 8.

  • Page 91: Echnical

    B t echnical s upport 3com provides easy access to technical support information through a variety of services. This appendix describes these services. Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3com corporation’s world...

  • Page 92

    B-2 a ppendix b: t echnical s upport 3com bulletin board service 3combbs contains patches, software, and drivers for all 3com products, as well as technical articles. This service is available through analog modem or digital modem (isdn) 24 hours a day, 7 days a week. Access by analog modem to reach...

  • Page 93

    Online technical services b-3 3comfacts automated fax service 3com corporation’s interactive fax service, 3comfacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3com products 24 hours a day, 7 days a week. Call 3comfacts using your touch-tone telephone usi...

  • Page 94

    B-4 a ppendix b: t echnical s upport 3comforum on compuserve online service 3comforum contains patches, software, drivers, and technical articles about all 3com products, as well as a messaging section for peer support. To use 3comforum, you need a compuserve account. To use 3comforum: 1 log on to y...

  • Page 95: Support From 3Com

    Support from 3com b-5 support from 3com if you are unable to receive support from your network supplier, technical support contracts are available from 3com. Contact your local 3com sales office to find your authorized service provider using one of these numbers: regional sales office telephone numb...

  • Page 96

    B-6 a ppendix b: t echnical s upport 3com gmbh austria czech republic/slovak republic germany (central european hq) hungary poland switzerland 43 1 513 4323 420 2 21845 800 49 30 34 98790 (berlin) 49 89 627320 (munich) 36 1 250 83 41 48 22 6451351 41 31 996 14 14 3com iberia portugal spain 351 1 340...

  • Page 97

    Returning products for repair b-7 returning products for repair before you send a product directly to 3com for repair, you must first obtain a return materials authorization (rma) number. Products sent to 3com without rma numbers will be returned to the sender unopened, at the sender’s expense. To o...

  • Page 99: Lossary

    G lossary 3com mode a mode of operation for the 3com tokenlink velocity isa network interface card (nic) that provides increased throughput and expanded configuration options. Cau controlled access unit. Class of service a 3com dynamicaccess feature that helps to optimize network performance by lett...

  • Page 100

    2 g lossary eisa extended industry standard architecture. Full-duplex a mode of operation in which a token ring station can simultaneously transmit and receive independent data streams. Dedicated transmissions occur between the station and switch; token passing no longer occurs. Hexadecimal a number...

  • Page 101

    G lossary 3 lobe all network components in a specific area that physically connect to a specific mau or wiring hub. Lobe cable the section of cable that attaches a ring station or network device to a mau or wiring hub. Mau multistation access unit. Ndis network driver interface specification. A soft...

  • Page 102

    4 g lossary parallel tasking architecture a proprietary technique developed and patented by 3com that provides significant performance improvement by allowing network interchanges of data to occur in parallel. Plug and play (pnp) a standard that defines automatic techniques for making pc configurati...

  • Page 103: Ndex

    I ndex numbers 3c319 nic configuring 5-2 default settings 5-1 inspecting 2-2 3com bulletin board service (3combbs) b-2 3com mode 1-3, 5-3, 5-8 3com sales offices b-5 3com url b-1 3comfacts b-3 3comforum b-4 3ctoken.Com 8-2 3ctoken.Sys 8-2, 8-6 3trdiag utility 8-8 a aip checksum test 9-3 artisoft lan...

  • Page 104

    2 i ndex d daisy-chaining nics 2-3 dau 2-4 db-9 connector 2-3, a-2 dec pathworks 8-2 dedicated token ring 1-2 diagnostic program 9-2 diagnostic tests group 1 9-3 group 2 9-4 running 9-4 diskette description tokendisk #1 8-2 tokendisk #2 8-3 driver installation. See installation drivers. See network ...

  • Page 105

    I ndex 3 n ndis drivers 2 real-mode 8-6 2.01 dos driver 8-1, 8-2, 8-6 3 protected-mode driver 8-6 3.0 driver 8-2 4 driver windows 95 4-2 windows nt 6-2 net.Cfg file 8-5 netware 3ctoken.Com 8-2 3ctoken.Sys 8-2 dos odi driver 3-4, 8-1, 8-2 os/2 odi driver 8-1, 8-2 server driver 8-1, 8-2 network driver...

  • Page 106

    I ndex 4 tokendisk diskette #1 contents 8-2 #2 contents 8-3 tokenlink velocity isa nic 1-1 troubleshooting 9-1, 9-7 u url b-1 w windows 95 ndis 4 installation 4-2 osr2 driver installation 4-6 pnp and 4-3 retail driver installation 4-3 windows for workgroups 8-6 windows nt 3.51 driver installation 6-...

  • Page 107: 3Com Corporation L

    3com corporation l imited w arranty h ardware 3com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3com or its authorized reseller: if a product does not operate as war...

  • Page 108: Fcc C

    3com shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by customer’s or any third person’s misuse, neglect, improper installation or testing, unauthorized attempts to repair or modify, or any other caus...

  • Page 109

    Note: in order to maintain compliance with the limits of a class b digital device, 3com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3com could void the user’s authority to operate this equipment. Refer to the manua...

  • Page 110

    Term and termination: this license will expire fifty (50) years from the date that you first use the software, if it is not earlier terminated. You may terminate it at any time by destroying the software and documentation together with all copies and merged portions in any form. It will also termina...