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3Ware 9500S-8 - Escalade RAID Controller User Manual

Other manuals for 9500S-8 - Escalade RAID Controller: Installation Manual, User Manual
Manual is about: Serial ATA RAID Controller 9000 series

Summary of 9500S-8 - Escalade RAID Controller

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    3ware ® serial ata raid controller supports the 9550sx and 9590se models pn 720-0126-04 april 2006 user guide.

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    Copyright ©2004-2006 applied micro circuits corporation (amcc). All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent ...

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    Www.3ware.Com i table of contents about this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V how this guide is organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . V conventions . . . . . . . . . . . . . . . . . ....

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    Ii 3ware 9000 series serial ata raid controller cli guide chapter 6. 3ware disk manager (3dm 2) . . . . . . . . . . . . . . . . . . . . . . . 65 browser requirements for 3dm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 setting up mozilla . . . . . . . . . . . . . . ...

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    Www.3ware.Com iii creating a hot spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 specifying a hot spare through 3dm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 specifying a hot spare through 3bm . . . . . . . . . . . . . . ...

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    Iv 3ware 9000 series serial ata raid controller cli guide locating a drive by blinking its led . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 chapter 10. Maintaining your controller . . . . . . . . . . . . . . . . . . . . . . 199 determining the current version of your 3ware...

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    Www.3ware.Com v about this guide 3ware serial ata raid controller user guide provides instructions for configuring and maintaining your 3ware 9000 series controller. This guide assumes that you have already installed your controller in your system. If you have not yet done so, see the installation g...

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    Vi 3ware serial ata raid controller user guide table 1: chapters in this guide chapter description 1. Introduction provides an overview of product features for the 3ware 9000 series controllers. Includes system requirements and an introduction to raid concepts and levels. 2. Getting started provides...

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    Conventions www.3ware.Com vii conventions the following conventions are used through this guide: • 3bm and 3bm 2 both refer to the 3ware bios manager, version 2. • 3dm and 3dm 2 both refer to the 3ware disk manager, version 2. • in the sections that describe using 3dm, current controller is used to ...

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    Viii 3ware serial ata raid controller user guide.

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    Www.3ware.Com 1 1 introducing the 3ware® 9000 series controller 3ware 9550sx and 9590se controllers are part of the amcc 3ware 9000 series serial ata family of controllers. This chapter introduces the features and concepts of the 9000 series as a whole, and the 9550sx and 9590se models in particular...

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    Chapter 1. Introducing the 3ware® 9000 series controller 2 3ware serial ata raid controller user guide features of the 3ware 9000 series controllers include: • advanced raid features for greater data protection and management. • support for battery backup provides added data protection in the event ...

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    System requirements www.3ware.Com 3 system requirements 3ware raid controllers require the following • a workstation-class or server-class motherboard notes: while the 3ware 9550sx raid controller can be installed in both 64-bit pci and pci-x slots, not all slots give equal performance. The 3ware 95...

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    Chapter 1. Introducing the 3ware® 9000 series controller 4 3ware serial ata raid controller user guide • internet explorer 5.5 and later • mozilla 1.2 and later • firefox 1.02 and later • netscape 7 and later • javascript must be enabled • cookies must be enabled • for best viewing, screen resolutio...

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    Understanding raid concepts and levels www.3ware.Com 5 understanding raid concepts and levels 3ware raid controllers use a redundant array of inexpensive disks (raid) to increase your storage system’s performance and provide fault tolerance (protection against data loss). The following concepts are ...

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    Chapter 1. Introducing the 3ware® 9000 series controller 6 3ware serial ata raid controller user guide available raid configurations the following raid levels and configurations are available for drives attached to a 3ware raid controller: • raid 0 • raid 1 • raid 5 • raid 10 • raid 50 • single disk...

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    Understanding raid concepts and levels www.3ware.Com 7 raid 1 also known as a mirrored array. Mirroring is done on pairs of drives. Mirrored disk arrays write data to two drives using raid 1 algorithms (see figure 2). This gives your system fault tolerance by preserving the data on one drive if the ...

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    Chapter 1. Introducing the 3ware® 9000 series controller 8 3ware serial ata raid controller user guide raid 10 this array is a combination of raid 1 with raid 0. Striped and mirrored arrays for fault tolerance and high performance. Requires a minimum of four drives to use both raid 0 and raid 1 tech...

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    Understanding raid concepts and levels www.3ware.Com 9 single disk a single drive that has been configured as a unit through 3ware software. (3bm, 3dm 2, or cli). Like disks in other raid configurations, single disks contain 3ware disk control block (dcb) information and are seen by the os as availa...

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    Chapter 1. Introducing the 3ware® 9000 series controller 10 3ware serial ata raid controller user guide drive capacity considerations the capacity of each drive is limited to the capacity of the smallest drive in the array. The total array capacity is defined as follows: table 3: possible configurat...

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    Understanding raid concepts and levels www.3ware.Com 11 through drive coercion, the capacity used for each drive is rounded down so that drives from differing manufacturers are more likely to be able to be used as spares for each other. The capacity used for each drive is rounded down to the nearest...

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    Chapter 1. Introducing the 3ware® 9000 series controller 12 3ware serial ata raid controller user guide 3ware tools for configuration and management 3ware software tools lets you easily configure the drives attached to your 3ware raid controller, specifying which drives should be used together as a ...

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    Monitoring, maintenance, and troubleshooting features www.3ware.Com 13 3ware cli (command line interface) the 3ware cli provides the functionality available in 3dm through a command line interface. You can view unit status and version information and perform maintenance functions such as adding or r...

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    Chapter 1. Introducing the 3ware® 9000 series controller 14 3ware serial ata raid controller user guide choose a time for these tasks to be run when it will be least disruptive to your system. You can also define the rate at which background tasks are performed, specifying whether i/o tasks should b...

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    Www.3ware.Com 15 2 getting started with your 3ware raid controller setting up your 3ware raid controller involves these main steps: • physically install the controller and drives • configure the raid unit and drives • install the driver and make the operating system aware of the new drives • set up ...

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    Chapter 2. Getting started with your 3ware raid controller 16 3ware serial ata raid controller user guide cli for configuration, go ahead and boot to the os, install the driver and the 3dm 2 software, and then configure your units. You may want to refer to the following information: • chapter 6, “3w...

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    Www.3ware.Com 17 table 5: initial default settings for policies policy default value where to change controller-level settings auto-rebuild enabled 3bm, 3dm, cli auto-carving disabled 3bm, 3dm, cli carve size or factor 2048 3bm, 3dm, cli drives per spinup 1 3bm, cli delay between spinup 6 seconds 3b...

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    Chapter 2. Getting started with your 3ware raid controller 18 3ware serial ata raid controller user guide.

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    Www.3ware.Com 19 3 first-time raid configuration using 3bm if you will install the operating system on and boot from a unit managed through the new 3ware raid controller, follow the steps in this chapter to use the 3ware bios manager (3bm) to configure the unit and install the driver. If the operati...

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    Chapter 3. First-time raid configuration using 3bm 20 3ware serial ata raid controller user guide to launch 3bm 1 power up or reboot your system. While the system is starting, watch for a screen similar to figure 5. Figure 5. 3ware bios screen 2 press alt-3 immediatelyto bring up the 3ware bios mana...

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    Basic steps for creating a unit www.3ware.Com 21 4 if you plan to make changes to your configuration and need to backup data before continuing, press esc and do so now. Otherwise, press any key to continue. Figure 7. Warning message when you start 3bm to select the drives and create a disk unit 1 se...

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    Chapter 3. First-time raid configuration using 3bm 22 3ware serial ata raid controller user guide 3 make sure that the proper drives are listed. Figure 9. Create disk array display, raid 0 example to name the unit and select the desired raid configuration 1 (optional) press enter in the array name f...

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    Basic steps for creating a unit www.3ware.Com 23 figure 11. Stripe sizes for a raid 5 to set other policies for the unit while creating a unit through 3bm, you can set several policies that effect the unit (write cache, drive queuing mode, and continue on error when rebuild), and you can select a st...

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    Chapter 3. First-time raid configuration using 3bm 24 3ware serial ata raid controller user guide note: setting a boot volume size is optional. In addition, if you specify a boot volume, you do not have to install your operating system onto it. For more information about creating a boot volume, see ...

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    Basic steps for creating a unit www.3ware.Com 25 figure 12. Summary of volumes to be created to finish up and save your changes 1 if you have additional drives, you can go ahead and configure an additional raid unit or designate a hot spare. Then continue on with these steps. (for details about hot ...

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    Chapter 3. First-time raid configuration using 3bm 26 3ware serial ata raid controller user guide 4 type y to continue, delete any existing data on the drives, and create the unit. Depending on the raid configuration you are creating, initialization of the unit may begin immediately. The initializat...

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    Specifying a hot spare www.3ware.Com 27 specifying a hot spare you can designate one of the available drives as a hot spare in 3bm. If a hot spare is specified and a redundant unit degrades, an event notification will be generated. The hot spare will automatically replace the failed drive without us...

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    Chapter 3. First-time raid configuration using 3bm 28 3ware serial ata raid controller user guide checking the motherboard boot sequence using your computer’s setup utility, ensure that it shows the appropriate boot device. After installing the 3ware 9000 controller in your system, go into the bios ...

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    Www.3ware.Com 29 4 driver installation the final steps in setting up your raid units are to load the 3ware driver and make the units available to your operating system. • if the unit you have created will be your system's boot device, you install the driver for the controller as you install the oper...

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    Chapter 4. Driver installation 30 3ware serial ata raid controller user guide driver installation under windows note: before installing the 3ware driver, you must have already physically installed your 3ware raid controller in the system. Consult the installation guide that came with your controller...

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    Driver installation under windows www.3ware.Com 31 creating a 3ware driver diskette if you are installing windows on a new unit or drive managed by the 3ware raid controller, you must create a 3ware driver diskette. To create a driver diskette 1 insert the 3ware software cd into your system. 2 when ...

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    Chapter 4. Driver installation 32 3ware serial ata raid controller user guide 6 if the “digital signature not found” message appears, click yes to continue the installation. (if there are multiple controllers in the system, you will see this message once for each controller.) 7 continue with the nor...

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    Driver installation under windows www.3ware.Com 33 1 click the next button and respond to the questions the wizard displays using the default selections. 2 when the wizard prompts you to select a device driver, click have disk, and then indicate that it is on the cd or floppy. 3 if the “digital sign...

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    Chapter 4. Driver installation 34 3ware serial ata raid controller user guide 7 when the second completing the found new hardware screen appears, click finish. Figure 18. Completing found new hardware wizard after the driver has been installed, continue with the instructions under “making units mana...

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    Driver installation under windows www.3ware.Com 35 3 if the “digital signature not found” message appears, click yes to continue the installation. 4 when the completing the found new hardware wizard screen appears (figure 20), click finish. Figure 20. Completing found new hardware wizard 5 if the “c...

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    Chapter 4. Driver installation 36 3ware serial ata raid controller user guide 7 when the second completing the found new hardware screen appears, click finish. Figure 22. Completing found new hardware wizard after the driver has been installed, continue with the instructions below under “making unit...

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    Driver installation under windows www.3ware.Com 37 making units managed by a 3ware controller available to windows after the 3ware driver has been installed, you need to partition and format the new units or disks. 1 remove the driver diskette or cd, reboot the system, and log in as the system admin...

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    Chapter 4. Driver installation 38 3ware serial ata raid controller user guide driver installation under linux note: before installing the 3ware driver, you must have already installed your 3ware raid controller in the system. Consult the installation guide that came with your controller for how to d...

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    Driver installation under linux www.3ware.Com 39 article.Aspx?Id=14546 . You can also contact 3ware technical support, or email your driver request to support1@amcc.Com. For information about how to compile a driver from the 3ware driver source, see the links appended to knowledgebase article 14546 ...

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    Chapter 4. Driver installation 40 3ware serial ata raid controller user guide determining the current version of your 3ware driver if you already have a 3ware controller installed, you can check the current driver version, using either 3dm 2 or the cli. (for details, see “viewing information about i...

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    Driver installation under linux www.3ware.Com 41 to create a red hat linux driver install diskette 1 insert the 3ware software cd into your system. 2 when the 3ware escalade menu appears, click the driver & firmware disks button. 3 in the 3ware driver & firmware disk images menu, click the button fo...

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    Chapter 4. Driver installation 42 3ware serial ata raid controller user guide to install the 3ware kernel driver module while installing red hat linux on a new unit 1 boot with the red hat cd: a insert the red hat cd-rom disk into your computer. B make sure the boot order in your motherboard’s bios ...

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    Driver installation under linux www.3ware.Com 43 about variables in the kernel driver module installation instructions these conventions are used for variable text for kernel strings and module names in the instructions on the following pages. Kernel string conventions refers to the kernel version. ...

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    Chapter 4. Driver installation 44 3ware serial ata raid controller user guide for redhat ws4 on intel x86 and amd, type: cp /mnt/cdrom/packages/drivers/linux/redhat/ws4/x86/ 3w-9xxx. /lib/modules/ / kernel/drivers/scsi/3w-9xxx.Ko if prompted to overwrite, type y . For redhat workstation on amd opter...

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    Driver installation under linux www.3ware.Com 45 3 copy the kernel driver module. For redhat workstation on intel x86 and amd x86, type: cp /mnt/cdrom/packages/drivers/linux/redhat/ws4/x86/3w-9xxx. /lib/modules/ /kernel/ drivers/scsi/3w-9xxx.Ko if prompted to overwrite, type y . For redhat workstati...

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    Chapter 4. Driver installation 46 3ware serial ata raid controller user guide to create a driver install diskette 1 insert the 3ware software cd into your system. 2 when the 3ware escalade menu appears, click driver and firmware disks. 3 in the 3ware driver and firmware disk images menu, click the b...

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    Driver installation under linux www.3ware.Com 47 installing the 3ware kernel driver module on a suse linux system that boots from a different device 1 log in as root. 2 edit /etc/sysconfig/kernel and make sure the file contains the following line: initrd_modules="reiserfs 3w-9xxx" note: other module...

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    Chapter 4. Driver installation 48 3ware serial ata raid controller user guide note: if the kernel driver module installation fails, confirm that the correct driver was installed from the cd-rom. If a driver is not available for your system, you will need to compile your own driver. For more informat...

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    Driver installation under freebsd www.3ware.Com 49 driver installation under freebsd note: before installing the 3ware driver, you must have already installed your 3ware raid controller in the system. Consult the installation guide that came with your controller for how to do this. You can download ...

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    Chapter 4. Driver installation 50 3ware serial ata raid controller user guide installing the driver under freebsd the steps you follow to install the driver and make your 3ware 9550sx/ 9590se raid unit available depend on whether it will be your boot device or will be used for secondary storage. The...

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    Driver installation under freebsd www.3ware.Com 51 3 copy the temporary kernel driver module ( twa_9ksx.Ko ) onto a floppy. Twa_9ksx.Ko is available on the 3ware cd-rom, at packages/drivers/freebsd/5.4/9550sxinstall/x86 or x86_64 twa_9ksx.Ko is also available at the following link http://www.3ware.C...

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    Chapter 4. Driver installation 52 3ware serial ata raid controller user guide to update the kernel with new driver source 1 copy .C and .H files to sys/dev/twa and makefile to sys/modules/twa 2 go to /usr/src/sys/conf/ and edit the files file (use vi or any other editor) a remove these lines: twa/tw...

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    Driver installation under freebsd www.3ware.Com 53 note: if you have more than 4 gbytes of system memory, you will need to use the pae kernel. The freebsd pae kernel has a bug that requires the 3ware driver to be statically compiled. Do not dynamically load the kernel driver module (e.G. Kldload twa...

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    Chapter 4. Driver installation 54 3ware serial ata raid controller user guide compiling and loading the driver as a module if you want to compile the driver and load it as a module without rebuilding the kernel, follow these steps. 1 disconnect all drives in the system, except the cd or dvd and the ...

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    Www.3ware.Com 55 5 3ware bios manager 2 (3bm 2) this section describes the basics of using 3ware bios manager 2 (3bm 2), one of the tools you can use to configure and maintain the units connected to your 3ware 9550sx or 9590se raid controller. For information about doing particular tasks in 3bm, ref...

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    Chapter 5. 3ware bios manager 2 (3bm 2) 56 3ware serial ata raid controller user guide normally your 3ware configuration remains on-screen for just a few seconds. However, if a unit has degraded, the screen indicates the problem and remains on your screen longer. 4 if you have more than one 9000-ser...

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    Exiting the 3bm configuration utility www.3ware.Com 57 note: if you have a combination of 7000/8000-series and 9000-series controllers in your system, the 7000/8000-series controllers are not listed on the selection screen shown in figure 25. Instead, an additional bios summary will appear for the 7...

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    Chapter 5. 3ware bios manager 2 (3bm 2) 58 3ware serial ata raid controller user guide exception: changes made to controller policies are saved when you leave the policy screen. Pressing f8 is not required to save those changes. For more about changing policies, see “viewing and seting controller po...

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    Working in the 3bm screens www.3ware.Com 59 data that needs to be updated before your 3ware 9000 series controller can use them. (if you want to move a unit from a 7/8000 controller to the 9000 controller, you must convert the drives first. For more information, see the section “moving a unit from o...

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    Chapter 5. 3ware bios manager 2 (3bm 2) 60 3ware serial ata raid controller user guide highlight one of the primary buttons on the main screen: • create unit • delete unit • maintain unit • settings • information alt+c alt+d alt+m alt+s alt+i specify (or unspecify) a drive as a hot spare s return to...

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    Adjusting bios loading settings www.3ware.Com 61 adjusting bios loading settings 3bm 2 includes the following settings that let you customize the behavior of the bios for the selected 9550sx or 9590se controller. You can access these settings by selecting settings > bios settings from the main 3bm s...

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    Chapter 5. 3ware bios manager 2 (3bm 2) 62 3ware serial ata raid controller user guide to change bios settings 1 on the main 3bm screen, tab to settings and press enter. 2 on the pop-up menu, select bios and press enter. The bios options settings screen appears. Figure 28. Bios option settings scree...

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    Displaying controller information www.3ware.Com 63 displaying controller information the controller information screen shows you details about your controller, and about the version of associated software installed on your system. To see the controller information 1 on the main 3bm screen, tab to in...

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    Chapter 5. 3ware bios manager 2 (3bm 2) 64 3ware serial ata raid controller user guide.

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    Www.3ware.Com 65 6 3ware disk manager (3dm 2) note: 3dm 2 includes software developed by the openssl project for use in the openssl toolkit ( http://www.Openssl.Org/ ). 3ware disk manager 2 (3dm 2) allows you to manage and view the status of 3ware raid controllers and associated drives. 3dm runs as ...

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    Chapter 6. 3ware disk manager (3dm 2) 66 3ware serial ata raid controller user guide browser requirements for 3dm 3dm runs in most current web browsers. Tested and supported browsers include: • mozilla firefox • internet explorer 5.5 and above • netscape 7 and above additional requirements: • javasc...

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    Installing 3dm www.3ware.Com 67 installing 3dm 3dm 2 can be installed from the main 3ware cd that came with your 3ware raid controller. You can also download the current version from the website at http://www.3ware.Com/support/download.Asp . 3dm must be installed on the system in which the controlle...

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    Chapter 6. 3ware disk manager (3dm 2) 68 3ware serial ata raid controller user guide • to allow remote administration, uncheck the second checkbox. When the second checkbox is checked, only localhost connections are allowed. Internet and intranet connections are not allowed. (you can change this set...

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    Installing 3dm www.3ware.Com 69 • in the sender field, enter the email address from which the email notifications will be sent. This is typically the local host name. (you can change these settings later within 3dm.) figure 31. 3dm e-mail notification preferences 7 continue with the installation as ...

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    Chapter 6. 3ware disk manager (3dm 2) 70 3ware serial ata raid controller user guide notes: you can start 3dm later by choosing 3dm2 from the start/ programs/3ware/3dm2 menu. If you change, add, or remove an ip address, or change the machine name of the machine on which you have installed 3dm 2, you...

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    Installing 3dm www.3ware.Com 71 to specify initial setup for 3dm 2 during installation, you will be prompted with a series of questions that determine initial 3dm settings. You can change these later, from within 3dm. (the first question appears for linux, but not for freebsd.) 1 was rpm used to ins...

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    Chapter 6. 3ware disk manager (3dm 2) 72 3ware serial ata raid controller user guide uninstalling 3dm under linux or freebsd to uninstall 3dm for linux or freebsd 1 insert the 3ware software installation cd-rom into the cd-rom drive. 2 mount the cd-rom disk: mount /dev/cdrom /mnt 3 change the direct...

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    Starting 3dm and logging in www.3ware.Com 73 starting 3dm and logging in 3dm runs as a service under windows, and as a daemon under linux. It is a good idea to leave 3dm running on the system that contains your 3ware raid controller. That way email alerts can be sent by 3dm, and administrators can m...

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    Chapter 6. 3ware disk manager (3dm 2) 74 3ware serial ata raid controller user guide viewing 3dm remotely via a standard web browser when remote administration is enabled, you can use 3dm to check status and administer your 3ware raid controller from a browser on any computer, over an internet conne...

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    Starting 3dm and logging in www.3ware.Com 75 logging in when you first view 3dm in a browser, you must log in before you can view or change any information. Two levels of access are provided: • users can check the status of the controller, units, and attached drives. • administrators can check statu...

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    Chapter 6. 3ware disk manager (3dm 2) 76 3ware serial ata raid controller user guide working with the 3dm screens 3dm’s features are organized on a series of pages you view in your browser. After you log in to 3dm, the summary page shows a list of controllers installed in the computer at the url you...

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    Working with the 3dm screens www.3ware.Com 77 3dm menus the 3dm menu bar groups access to a number of 3dm pages on menus, and provides direct link access to others. Figure 34. 3dm menu bar status information is available from the information menu . You can view controller, unit, and drive informatio...

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    Chapter 6. 3ware disk manager (3dm 2) 78 3ware serial ata raid controller user guide viewing information about different controllers in 3dm if you have more than one controller in the system, you select the one you want to see details about from the drop-down list at the right of the menu bar. This ...

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    Working with the 3dm screens www.3ware.Com 79 unit information page shows a list of the units on the current controller and provides summary information about each unit. To see this page, choose information > unit information from the menu bar or click an id number on the controller summary. Unit de...

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    Chapter 6. 3ware disk manager (3dm 2) 80 3ware serial ata raid controller user guide setting up 3dm preferences the 3dm 2 settings page lets you define preference settings that affect the overall operation of 3dm. Most of these settings are specified initially during installation of 3dm. On the 3dm ...

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    Setting up 3dm preferences www.3ware.Com 81 to set or change the password 1 click 3dm 2 settings on the 3dm menu bar. 2 on the 3dm 2 settings page, in the password section, select the type of password you want to change: user or administrator . 3 type the current password in the current password fie...

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    Chapter 6. 3ware disk manager (3dm 2) 82 3ware serial ata raid controller user guide to set up event notification 1 click 3dm 2 settings on the menu bar. 2 in the e-mail notification section of the 3dm 2 settings page, enter or change the settings you want. • enable or disable all notifications. • s...

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    Setting up 3dm preferences www.3ware.Com 83 setting the incoming port # you can set the port which 3dm uses to listen for incoming messages. If you are not sure which port would be the best to use, leave this set to the default port of 888. To set the incoming port 1 click 3dm 2 settings on the menu...

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    Chapter 6. 3ware disk manager (3dm 2) 84 3ware serial ata raid controller user guide 3dm 2 reference this section includes details about the fields and features available on the pages you work with throughout 3dm 2. It is organized by page, as the pages are organized on the 3dm menu bar. • controlle...

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    3dm 2 reference www.3ware.Com 85 note: the software version shown in the screenshots in this manual are preliminary examples only. For the current released and tested version number, refer to the 9000 release notes. The summary page appears after you first logon to 3dm, and when you click the summar...

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    Chapter 6. 3ware disk manager (3dm 2) 86 3ware serial ata raid controller user guide controller details page figure 36. Controller details page the controller details page appears when you choose information > controller details from the menu bar. The controller details page provides detailed inform...

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    3dm 2 reference www.3ware.Com 87 bus speed. For 9550sx and 9590se controllers, the speed of the bus used on the controller is shown. # of ports. The number of total ports on the controller, regardless of whether each currently has a drive connected. # of units. The number of units on the controller....

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    Chapter 6. 3ware disk manager (3dm 2) 88 3ware serial ata raid controller user guide unit #. The unit number assigned to the unit by the firmware. For 9000-series controllers, unit numbers are in sequential order. Name. For 9000series controllers, if a name has been given to this unit, it shows here...

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    3dm 2 reference www.3ware.Com 89 unit details page figure 38. Unit details page the unit details page appears when you click an id number on the unit information page. Because it is a sub-page of unit information, the page title in the menu bar continues to display “unit information” even when you v...

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    Chapter 6. 3ware disk manager (3dm 2) 90 3ware serial ata raid controller user guide volumes. Displays the number of volumes in a unit. This is usually 1. If you created a boot volume on this unit, or if you have a unit on which you have enabled the auto-carving policy, you will see the number of vo...

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    3dm 2 reference www.3ware.Com 91 to see additional detail about a particular drive, including the smart data, whether ncq is supported and enabled, and the sata link speed, click the link in the port # column. Port #. The port to which the drive is connected. Model. The model of the drive. Capacity....

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    Chapter 6. 3ware disk manager (3dm 2) 92 3ware serial ata raid controller user guide drive details window figure 40. S.M.A.R.T. Data page the drive details window appears when you click a port # on the drive information page. This drive details window shows some extra drive information, including nc...

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    3dm 2 reference www.3ware.Com 93 smart data smart data is displayed as hex values. Consult your disk drive manufacturer for information on how to interpret the smart data. The smart data meaning varies by disk drive manufacturer and model. Controller settings page figure 41. Controller settings page...

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    Chapter 6. 3ware disk manager (3dm 2) 94 3ware serial ata raid controller user guide background task rate the background task rate fields let you change the balance of background tasks and i/o performed by the controller. 9000-series controllers show separate settings for rebuild/migrate rate and ve...

  • Page 105

    3dm 2 reference www.3ware.Com 95 auto-verify. The auto-verify policy causes verify tasks to be performed automatically, whenever the controller firmware algorithms determine that a verify task is needed. This feature is designed to make verification of units easier. When you check this box, the cont...

  • Page 106

    Chapter 6. 3ware disk manager (3dm 2) 96 3ware serial ata raid controller user guide performance, including whether fua (forced unit access) is honored, whether write journaling is enabled, and whether disable cache on degrade is enabled. For additional information, see “setting the storsave profile...

  • Page 107

    3dm 2 reference www.3ware.Com 97 the first two volumes containing 2 tb each and the last volume containing 1 tb. If a specific boot volume was also specified in 3bm, the first volume will be the size specified for the boot volume, and then the carve size will be applied to the remainder of the unit....

  • Page 108

    Chapter 6. 3ware disk manager (3dm 2) 98 3ware serial ata raid controller user guide scheduling page figure 42. Scheduling page for 9000-series controllers, the scheduling page appears when you choose management > scheduling from the menu bar. The scheduling page is not available for 7000- and 8000-...

  • Page 109

    3dm 2 reference www.3ware.Com 99 schedules are set to be ignored, these tasks can be performed at any time, and are not restricted to the scheduled times. Note: scheduling of these tasks is only available on the 9000- series controllers. For details about the different background tasks, see “about b...

  • Page 110

    Chapter 6. 3ware disk manager (3dm 2) 100 3ware serial ata raid controller user guide this check is also done every time the system is booted. Check smart thresholds. This test checks to see whether smart thresholds have been exceeded. The smart thresholds indicate when a drive is likely to fail, ba...

  • Page 111

    3dm 2 reference www.3ware.Com 101 information about the maintenance page is organized under these headings: • rescan controller • unit maintenance • maintenance task buttons • available drives (to create units) rescan controller use the rescan controller button to have 3dm scan the ports. Rescanning...

  • Page 112

    Chapter 6. 3ware disk manager (3dm 2) 102 3ware serial ata raid controller user guide note: in 8000-series controllers, only jbod units can be imported. Clicking rescan controller after removing units other than a jbod unit (e.G. Raid 5) will cause the drives that make up the unit to be seen as indi...

  • Page 113

    3dm 2 reference www.3ware.Com 103 status . The status of the drive: ok, not supported, not present, and so forth. If you need help regarding a status displayed here, please contact technical support. Remove drive. The remove drive link removes a drive from the controller so that you can safely unplu...

  • Page 114

    Chapter 6. 3ware disk manager (3dm 2) 104 3ware serial ata raid controller user guide rebuild unit. Replaces a degraded drive in a degraded unit with an available drive and begins rebuilding the raid. When you select a degraded unit and click rebuild unit , a dialog box listing available drives appe...

  • Page 115

    3dm 2 reference www.3ware.Com 105 remove unit. Removes a selected unit and allows you to unplug the drives and move the unit to another controller. The data on the unit remain intact. Caution: before you click remove unit , make sure the unit you are removing is unmounted and no i/os are being issue...

  • Page 116

    Chapter 6. 3ware disk manager (3dm 2) 106 3ware serial ata raid controller user guide caution: before you click delete unit , make sure the unit you are removing is unmounted and no i/os are being issued. If a unit is not unmounted and you delete it, it is the equivalent of physically yanking a hard...

  • Page 117

    3dm 2 reference www.3ware.Com 107 figure 44. Configuring a unit in 3dm for more detailed instructions, see “configuring a new unit” on page 128. Type. The drop-down list lists the possible raid configurations for the drives selected in the list of available drives. Available configurations may inclu...

  • Page 118

    Chapter 6. 3ware disk manager (3dm 2) 108 3ware serial ata raid controller user guide and the worse the random i/o. The larger the stripe size, the worse the sequential i/o and the better the random i/o. Write cache , auto-verify , and continue on source error during rebuild. These check boxes let y...

  • Page 119

    3dm 2 reference www.3ware.Com 109 alarms page figure 46. Alarms page the alarms page appears when you click monitor > alarms on the menu bar. This page displays a list of aens (asynchronous event notifications) received from the controller displayed in the drop-down list in the menu bar. Up to 1000 ...

  • Page 120

    Chapter 6. 3ware disk manager (3dm 2) 110 3ware serial ata raid controller user guide • errors are shown next to a red box • warnings are shown next to a yellow box • information is shown next to a blue box time. The time shown for alarms generated by 7000- and 8000- series controllers is the time r...

  • Page 121

    3dm 2 reference www.3ware.Com 111 bbu status. Indicates the status of the bbu. Possibly bbu statuses include the following: • ok . The bbu is functioning normally. • not present . The bbu was not detected or is disabled. (the bbu can be disabled using cli.) • no battery . No battery pack is installe...

  • Page 122

    Chapter 6. 3ware disk manager (3dm 2) 112 3ware serial ata raid controller user guide the start of a new test and is updated after the test completes. A capacity of zero will also show if the bbu is disconnected and then reconnected. Under optimal conditions, a battery can protect for up to 72 hours...

  • Page 123

    3dm 2 reference www.3ware.Com 113 alarms, passwords, page refresh frequency, whether remote access is permitted, and the incoming port for 3dm to listen for requests. The initial settings for most of these preferences are specified during installation of 3dm. E-mail notification use the fields in th...

  • Page 124

    Chapter 6. 3ware disk manager (3dm 2) 114 3ware serial ata raid controller user guide page refresh minutes between refresh. Displays how frequently pages in 3dm will be refreshed with new data from the controller. To change this setting, select another option from the drop-down. If you prefer 3dm to...

  • Page 125

    Www.3ware.Com 115 7 configuring your controller this section describes how to view details about the controller, check its status, and change configuration settings that affect the controller and all of the drives connected to it. It is organized into the following sections: • viewing information ab...

  • Page 126

    Chapter 7. Configuring your controller 116 3ware serial ata raid controller user guide for more information about this page, see “controller summary page” on page 84. 2 to see details about a particular controller, click the id link for that controller. The controller details page appears. For more ...

  • Page 127

    Viewing and seting controller policies www.3ware.Com 117 viewing and seting controller policies the following controller-wide policies can be adjusted as appropriate for your equipment. • auto-rebuild. Determines whether the auto-rebuild policy is enabled or disabled. When disabled, degraded units c...

  • Page 128

    Chapter 7. Configuring your controller 118 3ware serial ata raid controller user guide when yes, the unit write cache and the disk drive write cache will be disabled if the unit degrades. This setting has no effect on non-redundant arrays. Write cache will be automatically re-enabled when the unit r...

  • Page 129

    Viewing and seting controller policies www.3ware.Com 119 to view controller policies in 3dm • choose management > controller settings from the menu bar. Figure 49. 3dm controller settings page to view controller polices in 3bm you can also view and change these controller polices in 3bm, as shown in...

  • Page 130

    Chapter 7. Configuring your controller 120 3ware serial ata raid controller user guide setting the auto-rebuild policy for 9550sx and 9590se controllers, the auto-rebuild policy determines how the controller firmware will attempt to rebuild degraded units. When auto-rebuild is disabled, only spares ...

  • Page 131

    Viewing and seting controller policies www.3ware.Com 121 using auto-carving for multi lun support when the auto-carving policy is on, any unit larger than a specified size (known as the carve size) is created as multiple volumes that can be addressed by the operating system as separate volumes. Thes...

  • Page 132

    Chapter 7. Configuring your controller 122 3ware serial ata raid controller user guide to use auto-carving 1 enable the auto-carving feature. You can do so using 3dm, 3bm, or the 3ware cli. In 3dm, enable auto-carving at the bottom of the management > controller settings page. In 3bm, you enable aut...

  • Page 133

    Viewing and seting controller policies www.3ware.Com 123 notes: a. If you are configuring a unit for primary storage and it will be greater than 2 tb, be sure to enable the auto-carve policy before creating the unit. B. When volumes have been created through auto-carving, they cannot be deleted exce...

  • Page 134

    Chapter 7. Configuring your controller 124 3ware serial ata raid controller user guide 4 tab to ok and press enter to select it. The policy is enabled immediately. To set the carve size in cli • using the 3ware cli, use the command /cx set carvesize to specify the size for volumes the size can be be...

  • Page 135

    Viewing and seting controller policies www.3ware.Com 125 exporting jbod disks by default, jbod disks (unconfigured disks) connected to the 3ware raid controller are not exported to the operating system. This means that any drives you leave unconfigured are not seen by the operating system, and canno...

  • Page 136

    Chapter 7. Configuring your controller 126 3ware serial ata raid controller user guide disabling write cache on unit degrade note: this procedure applies only to 9500s controllers. For 9550sx and 9590se controllers, this feature is integrated into the storsave profile. You can choose whether you wan...

  • Page 137

    Www.3ware.Com 127 8 configuring units a unit is any configured disk or array of disks connected to your 3ware raid controller. This section includes instructions for performing the following configuration tasks: • configuring a new unit • creating a hot spare • naming a unit • setting unit policies ...

  • Page 138

    Chapter 8. Configuring units 128 3ware serial ata raid controller user guide configuring a new unit when you configure a new unit, you specify some details related to the type of raid configuration you want, and others that enable or disable features. This section provides an overview of the differe...

  • Page 139

    Configuring a new unit www.3ware.Com 129 a unit” on page 157.) if drives are listed under “incomplete drives and others,” they must be deleted before they can be used. If you want to add drives to be used in the unit, see “adding a drive through 3dm” on page 168. Type of configuration available conf...

  • Page 140

    Chapter 8. Configuring units 130 3ware serial ata raid controller user guide • storsave profile (protection, by default) available only for 9550sx and 9590se controllers. The particular policies that you can adjust when you create the unit vary, depending on which program you are using: 3dm, 3bm, or...

  • Page 141

    Configuring a new unit www.3ware.Com 131 figure 52. 3dm maintenance page to create a unit 1 in 3dm, choose management > maintenance. 2 in the available drives list, select the drives you want to include in the unit by marking the checkbox in front of the port number for each one. If you are creating...

  • Page 142

    Chapter 8. Configuring units 132 3ware serial ata raid controller user guide figure 53. Configuring a unit in 3dm 4 in the window, select the raid configuration you want. 5 if stripe size applies to the raid type you select, select a stripe size. 6 optional: in the name box, enter a name for the uni...

  • Page 143

    Configuring a new unit www.3ware.Com 133 the new unit will appear in the unit maintenance list at the top of the page and the operating system will be notified of the new unit. In linux, a device node will now be associated with each unit created. In windows, the device manager will reflect the chan...

  • Page 144

    Chapter 8. Configuring units 134 3ware serial ata raid controller user guide when you select a drive, an asterisk appears next to it in the left most column (see figure 56). Tip: if you want to use all available drives, press alt-a to select them all. Figure 56. Asterisks next to selected drives 2 a...

  • Page 145

    Configuring a new unit www.3ware.Com 135 5 tab to the raid configuration field and press enter to display a list of available configurations for the number of drives you selected. Figure 58. Configuration choices for four drives 6 use the arrow keys to select the configuration you want and press ent...

  • Page 146

    Chapter 8. Configuring units 136 3ware serial ata raid controller user guide note: the unit is not actually created and no data is overwritten until you have finished making all your changes and press f8. 12 when you are finished making configuration changes, press f8 to save the changes and exit 3b...

  • Page 147

    Configuring a new unit www.3ware.Com 137 ordering units in 3bm if you configure multiple units in 3bm and you want to install the os on one of them so that you can boot from that unit, that unit must be the first unit. You can change the order of the units in 3bm. To change the order of units in 3bm...

  • Page 148

    Chapter 8. Configuring units 138 3ware serial ata raid controller user guide to partition and format under linux 1 boot the system and log in as root. 2 open a terminal window. 3 partition the unit: fdisk /dev/sda if the unit is over 2 tb, use: parted /dev/sda (parted) mklabel new disk label type? G...

  • Page 150

    Chapter 8. Configuring units 140 3ware serial ata raid controller user guide specifying a hot spare through 3dm if you need to add a drive to be used as the hot spare, follow the instructions under “adding a drive through 3dm” on page 168. To specify a hot spare after the system is booted 1 in the a...

  • Page 151

    Naming a unit www.3ware.Com 141 naming a unit units attached to 9000-series controllers can be given unique names to more easily identify them. A unit can be assigned a name when it is created. The name can also be added or changed later. To name or rename a unit through 3dm 1 make sure the appropri...

  • Page 152

    Chapter 8. Configuring units 142 3ware serial ata raid controller user guide setting unit policies the following polices are set when you create a unit, and can be adjusted later through settings on the maintenance pages of 3dm and 3bm. Details about adjusting each policy are described on the follow...

  • Page 153

    Setting unit policies www.3ware.Com 143 enabling and disabling the unit write cache write cache is used to store data locally in memory on the drive before it is written to the disk drive media, allowing the computer to continue with its next task. Enabling write cache results in the most efficient ...

  • Page 154

    Chapter 8. Configuring units 144 3ware serial ata raid controller user guide to enable or disable unit write cache through 3dm 1 choose management > controller settings from the menu bar in 3dm. 2 in the unit policies section of the controller settings page, check the write cache box to enable it fo...

  • Page 155

    Setting unit policies www.3ware.Com 145 6 tab to the ok button and press enter to select it. You return to the main 3bm screen. 7 when you are finished making changes, press f8 to save them and exit 3bm. Setting auto-verify for a unit for 9000-series controllers, the auto-verify policy causes verify...

  • Page 156

    Chapter 8. Configuring units 146 3ware serial ata raid controller user guide setting continue on source error during rebuild for 9000-series controllers, the continue on source error during rebuild policy is available for units which are redundant. (for units which are not redundant, this option is ...

  • Page 157

    Setting unit policies www.3ware.Com 147 to set the continue on source error during rebuild policy in 3bm 1 at the main 3bm screen, select the unit by highlighting it and pressing enter . An asterisk appears in the left-most column to indicate that it is selected. 2 tab to the maintain unit button an...

  • Page 158

    Chapter 8. Configuring units 148 3ware serial ata raid controller user guide to enable or disable queuing for a unit through 3dm 1 choose management > controller settings from the menu bar in 3dm. 2 in the unit policies section of the controller settings page, enable queuing by checking the box unde...

  • Page 159

    Setting unit policies www.3ware.Com 149 setting the storsave profile for a unit you can set the desired level of data protection versus performance for a unit by selecting the storsave profile. Three profiles are provided: protection (maximum data protection), performance (maximum performance, less ...

  • Page 160

    Chapter 8. Configuring units 150 3ware serial ata raid controller user guide the protection and balanced profiles honor fua commands if no bbu is present; the performance profile ignores them regardless of whether a bbu is present. If you use a battery backup unit (bbu), fua is ignored, because the ...

  • Page 161

    Changing an existing configuration www.3ware.Com 151 setting the storsave profile through 3bm in 3bm, the storsave profile is set on the configure disk array screen. To set the storsave profile through 3bm 1 at the main 3bm screen, select the unit by highlighting it and pressing enter . An asterisk ...

  • Page 162

    Chapter 8. Configuring units 152 3ware serial ata raid controller user guide these changes can be made using 3dm2 or the cli. Instructions for using migrate in 3dm2 are described below. For information about cli, see 3ware 9000 series serial ata raid controller cli guide. This section includes the f...

  • Page 163

    Changing an existing configuration www.3ware.Com 153 warning: never split a mirror into 2 single (identical) drives that you are booted or mounted from. The file system on the second drive will be left in an unclean state since any pending writes cannot be completed after the split occurs. Changing ...

  • Page 164

    Chapter 8. Configuring units 154 3ware serial ata raid controller user guide to change the raid level of a unit 1 in 3dm 2, choose management > maintenance . 2 in the unit maintenance table on the maintenance page, select the unit for which you wish to change the raid level, by checking the box next...

  • Page 165

    Changing an existing configuration www.3ware.Com 155 3 click the migrate unit button. The migrate dialog box appears, listing the drives which can be added to the unit. 4 select the drives(s) you wish to add to the unit by checking the port id box next to each one. 5 if desired or necessary, select ...

  • Page 166

    Chapter 8. Configuring units 156 3ware serial ata raid controller user guide to inform the operating system that secondary storage has been upgraded 1 if you change the configuration of the boot unit (the unit containing the operating system), you must reboot the system in order to see the new unit ...

  • Page 167

    Deleting a unit www.3ware.Com 157 deleting a unit you delete a unit—either an array of disks, or a single disk—when you want to reconfigure the unit, or use the drives for other purposes. After you delete a unit, the drives appear in the list of available drives. Warning: when a unit is deleted, all...

  • Page 168

    Chapter 8. Configuring units 158 3ware serial ata raid controller user guide 3 unmount the unit. This step is very important. If a unit is not unmounted and you delete it, it is the equivalent of physically yanking a hard drive out from under the operating system. Resulting behavior depends on which...

  • Page 169

    Deleting a unit www.3ware.Com 159 6 when a message asks you to confirm, click ok . Configuration information associating the drives with the unit is deleted, and the individual drives appear in the available drives list (figure 66). You can now use them as part of another unit, or designate them as ...

  • Page 170

    Chapter 8. Configuring units 160 3ware serial ata raid controller user guide warning: any data on the unit will be lost once the unit is deleted. Backup any data that you want to keep. 3 on the delete disk array screen, review the information about the unit to make sure it is the one you want to del...

  • Page 171

    Removing a unit www.3ware.Com 161 removing a unit removing a unit allows you to safely remove drives from a controller in order to move the unit to another controller or to store the drives for safekeeping purposes. This process is sometimes referred to as “array roaming.” hot swap carriers are requ...

  • Page 172

    Chapter 8. Configuring units 162 3ware serial ata raid controller user guide the operating system. Resulting behavior depends on which operating system you are using and what kind of i/o is being done, however you will typically see really bad results, bad errors, and most likely a reset of the cont...

  • Page 173

    Moving a unit from one controller to another www.3ware.Com 163 warning: physically removing drives which are not in hot swap carriers can result in a system hang or may even damage the system and the drive. 2 at the main 3bm screen, highlight the unit you want to remove and press enter to select it....

  • Page 174

    Chapter 8. Configuring units 164 3ware serial ata raid controller user guide caution: if you have a configured raid unit on an older controller, such as an 8506, and you move the drives to a new controller, such as 9500-s, you must first convert the units from 7xxx/8xxx format to 9xxx format using a...

  • Page 175

    Moving a unit from one controller to another www.3ware.Com 165 the procedure used to move units from the 8000 to the 9000 series depends on the type of storage unit that you have. For most units, follow the steps below. For units using jbod, see “moving legacy jbod units to a 9000 controller” on pag...

  • Page 176

    Chapter 8. Configuring units 166 3ware serial ata raid controller user guide moving legacy jbod units to a 9000 controller the steps for moving legacy jbod units vary, depending on the operating system you are using. To move legacy jbod units under linux or freebsd 1 upgrade your driver to the 9000 ...

  • Page 177

    Moving a unit from one controller to another www.3ware.Com 167 if you are working with a windows system: a power down the computer. B install the 9550sx or 9590se controller in the computer, leaving the 9500s installed and its drives attached. C boot to the operating system. 2 install the driver for...

  • Page 178

    Chapter 8. Configuring units 168 3ware serial ata raid controller user guide adding a drive through 3dm note: if you have a 9550sx or 9590se controller, when you add a drive to your system and connect it to the controller, it is automatically detected and listed in 3dm and the cli. If you have a 950...

  • Page 179

    Removing a drive www.3ware.Com 169 removing a drive if you have a hot-swap carrier and want to physically remove a drive from your system without powering it down, you must first remove it through the 3ware software. This is required for 3ware controllers before the 9550sx model, and recommended for...

  • Page 180

    Chapter 8. Configuring units 170 3ware serial ata raid controller user guide figure 68. Removing a drive in 3dm 3 when 3dm asks you to confirm that you want to remove the drive, click ok . You can now remove the drive from your system. If you removed a drive that was part of a unit, the unit may bec...

  • Page 181

    Rescanning the controller www.3ware.Com 171 figure 69. Result of removing drive from unit in 3dm rescanning the controller when you make a change by physically adding or removing drives or units, you can have 3dm rescan the controller to update the list of units and available drives shown on the mai...

  • Page 182

    Chapter 8. Configuring units 172 3ware serial ata raid controller user guide to rescan the controller through 3dm 1 in 3dm, choose management > maintenance . 2 on the maintenance page, click rescan controller . 3dm scans the controller for information about units and drives, and updates the informat...

  • Page 183

    Www.3ware.Com 173 9 maintaining units 3ware raid controllers include a number of features in the firmware that help maintain the integrity of your drives, check for errors, repair bad sectors, and rebuild units when drives degrade. In addition, 3ware bios manager (3bm) and 3ware disk manager (3dm) p...

  • Page 184

    Chapter 9. Maintaining units 174 3ware serial ata raid controller user guide figure 70. Drilling down to check status information for details about specific pages with summary and detailed status information, see these topics in the 3dm reference section: • “controller summary page” on page 84 • “co...

  • Page 185

    Reviewing alarms and errors www.3ware.Com 175 reviewing alarms and errors 3dm provides several levels of detail about events: • a summary log of all alarms on the alarms page • a detailed error listing, available for download from the controller details page • smart data for individual drives viewin...

  • Page 186

    Chapter 9. Maintaining units 176 3ware serial ata raid controller user guide downloading an error log you can download an error log containing information from the firmware log. This can be useful when troubleshooting certain types of problems. For example, you might want to send the saved file to 3...

  • Page 187

    About background tasks www.3ware.Com 177 about background tasks background tasks are maintenance tasks that help maintain the integrity of your drives and data. These tasks include • initialization of new units • rebuilds when units have become degraded • unit verification • migration of an on-line ...

  • Page 188

    Chapter 9. Maintaining units 178 3ware serial ata raid controller user guide occurs. (for more information, see “setting background task rate” on page 183.) you can also postpone initialization until a scheduled time. (for details, see “scheduling background tasks” on page 184). Note: units that do ...

  • Page 189

    About background tasks www.3ware.Com 179 initialization of raid 1 and raid 10 units raid 1 and raid 10 units do not need to be initialized when they are created to be fault tolerant and are immediately available for use with full performance when created. Initialization of raid 1, raid 10 will take ...

  • Page 190

    Chapter 9. Maintaining units 180 3ware serial ata raid controller user guide detected to have been shutdown uncleanly, the unit or sub-unit will change its mode to either ‘initializing’ or ‘verifying’. 3ware’s auto-initialization feature determines if this is required. During driver startup, a flag ...

  • Page 191

    About background tasks www.3ware.Com 181 with the 3ware 9000 series controller, rebuilds on multiple units can take place simultaneously. Rebuilding units about verification for the 3ware 9000 series, the verify feature combines verification of redundant units (confirming the validity of the redunda...

  • Page 192

    Chapter 9. Maintaining units 182 3ware serial ata raid controller user guide how errors are handled verification makes use of the same error checking and error repair techniques used during ordinary use of drives configured through 3ware raid controllers. When verification encounters an error, the c...

  • Page 193

    About background tasks www.3ware.Com 183 a unit being migrated can still be used (i/o still continues), however the performance will be affected while the migrating task is active. You can control how much affect this has on performance by setting the background task rate. For more information, see ...

  • Page 194

    Chapter 9. Maintaining units 184 3ware serial ata raid controller user guide to change the background task rate 1 choose management > controller settings from the menu bar. 2 in the background task rate section of the controller settings page, select one of the five radio buttons to indicate the rel...

  • Page 195

    Scheduling background tasks www.3ware.Com 185 sometimes you may want to manually start rebuild and verify tasks. For information about how to do so, see the procedures under “rebuilding units” on page 189 and “verifying units” on page 194. You can also set the rate at which background tasks are perf...

  • Page 196

    Chapter 9. Maintaining units 186 3ware serial ata raid controller user guide 2 to view verify tasks or self-test tasks, select it from the drop-down list at the top of the page. Turning on or off use of a task schedule turning on the schedule for rebuild/migrate and verify tasks forces rebuilds, mig...

  • Page 197

    Scheduling background tasks www.3ware.Com 187 to turn on or off use of the current verify or rebuild task schedule 1 choose management > schedule from the menu bar. The scheduling page appears, showing the schedule for rebuild/migrate tasks. 2 to view verify tasks, select it from the drop-down list ...

  • Page 198

    Chapter 9. Maintaining units 188 3ware serial ata raid controller user guide adding a new task schedule slot when you add a rebuild/migrate or verify task schedule, you specify the day of the week, time, and duration for the task. For self-test schedules, you specify day and time, but not duration. ...

  • Page 199

    Rebuilding units www.3ware.Com 189 note: these tasks will only be run during scheduled times if they are checked in the schedule self-tests section of the scheduling page. If neither of the tasks is checked, self-tests will never run, even if you have scheduled time slots set. To select self-tests t...

  • Page 200

    Chapter 9. Maintaining units 190 3ware serial ata raid controller user guide if multiple drives are faulted in a raid 10 configuration, the drives are rebuilt simultaneously. In a 4-drive raid 10 configuration, up to two drives can be rebuilt. In a 6-drive configuration, up to three drives can be re...

  • Page 201

    Rebuilding units www.3ware.Com 191 5 if the degraded unit has more than one degraded drive (for example, a raid 10 where both mirrored pairs each have a degraded drive), repeat steps 3 and 4. If rebuild scheduling is not enabled on the scheduling page, the rebuild process begins almost immediately i...

  • Page 202

    Chapter 9. Maintaining units 192 3ware serial ata raid controller user guide to start the rebuild of a unit through 3bm 1 reboot the system and start 3bm. A red message box informs you that the unit is degraded, and suggests some possible approaches. Figure 72 shows an example of a degraded- array m...

  • Page 203

    Rebuilding units www.3ware.Com 193 2 press tab to select the degraded unit and press enter to select it. 3 tab to the maintain unit button and press enter . 4 select rebuild from the pop-up menu and press enter . Figure 73. Rebuild option on the maintain menu the rebuild disk array screen displays. ...

  • Page 204

    Chapter 9. Maintaining units 194 3ware serial ata raid controller user guide cancelling a rebuild and restarting it with a different drive when you start a rebuild from 3bm, you cannot cancel from within the 3bm interface. However, if you have hot-swap carriers, you can remove and replace the drive,...

  • Page 205

    Verifying units www.3ware.Com 195 not redundant, a file-system check is recommended to correct the issue. If the errors persist and cannot be overwritten from a backup copy, perform a final incremental backup. You will need to replace the defective drive, recreate the unit, and reinstall the data. N...

  • Page 206

    Chapter 9. Maintaining units 196 3ware serial ata raid controller user guide 3 on the pop-up menu, select verify and press enter . Verification of the selected unit starts immediately. Figure 75. Verifying a unit notes: if a unit that requires initialization has not previously been initialized, sele...

  • Page 207

    Locating a drive by blinking its led www.3ware.Com 197 to blink the led for a drive 1 choose information > drive information from the main menu in 3dm. 2 on the drive information page, identify the drive you want to physically locate. 3 check the box in the blink column. The led on the chassis begin...

  • Page 208

    Chapter 9. Maintaining units 198 3ware serial ata raid controller user guide.

  • Page 209

    Www.3ware.Com 199 10 maintaining your controller this section contains instructions for how to perform tasks that help you maintain your controller, including: • determining the current version of your 3ware driver • updating the driver and firmware • viewing battery information • testing battery ca...

  • Page 211

    Updating the driver and firmware www.3ware.Com 201 6 when details about the download you requested appear, click the link for the item you want to download. Depending on the item you selected, you may see either .Zip (for windows) or .Tgz (for linux/freebsd) files to download. Note: if using winzip ...

  • Page 212

    Chapter 10. Maintaining your controller 202 3ware serial ata raid controller user guide note: at the end of this process, you may need to restart the system. Restarting is always required if you update the firmware. In addition, if you boot from a unit on a 3ware raid controller, updating the driver...

  • Page 213

    Updating the driver and firmware www.3ware.Com 203 when the 3ware driver/firmware update dialog box appears, it shows available updates for the device driver and for the firmware. . Figure 77. Update utility showing available drivers if either your driver or firmware are current, the screen reflects...

  • Page 214

    Chapter 10. Maintaining your controller 204 3ware serial ata raid controller user guide if the firmware image is not found with the driver files, you will see an error message, and the 3ware driver/firmware update dialog box will show only the driver as available. Figure 79. Error message when the f...

  • Page 215

    Updating the driver and firmware www.3ware.Com 205 you will see either one or two progress dialog boxes, depending on what is being installed. Progress is shown during: • driver installation • firmware download and flashing of the controller warning: do not power off the system while the firmware is...

  • Page 216

    Chapter 10. Maintaining your controller 206 3ware serial ata raid controller user guide using the update utility with multiple controllers when your system has multiple 3ware raid controllers installed, the update utility lets you update the firmware on any or all of the installed controllers. To up...

  • Page 217

    Updating the driver and firmware www.3ware.Com 207 updating the 3ware driver under windows xp if you prefer, you can update the 3ware driver through the windows device driver manager, instead of using the update utility described above. To update the 3ware driver under windows xp (note that during t...

  • Page 218

    Chapter 10. Maintaining your controller 208 3ware serial ata raid controller user guide figure 82. 3ware serial ata raid controller properties dialog 10 click the update driver… button. 11 if your system has windows xp service pack 2, the first screen asks whether you want to connect to windows upda...

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    Updating the driver and firmware www.3ware.Com 209 12 when you reach the hardware update wizard screen shown in figure 84, select “install from a list or specific location (advanced)” and then click next. Figure 84. Upgrade/install device driver wizard 13 at the next screen (figure 85) choose “don’t...

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    Chapter 10. Maintaining your controller 210 3ware serial ata raid controller user guide 14 when the select the device driver screen appears (figure 86), click the have disk… button. Figure 86. Select the device driver screen 15 when the install from disk dialog box appears (figure 87), enter the cor...

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    Updating the driver and firmware www.3ware.Com 211 figure 88. Select a device driver the wizard begins installing the driver. You will see a progress box during installation. 17 if the digital signature not found screen appears, click yes to continue and follow the instructions to complete the drive...

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    Chapter 10. Maintaining your controller 212 3ware serial ata raid controller user guide figure 89. Found new hardware screen 20 choose “no, not this time” and click next. At the next screen, leave the selection as “install the software automatically.” click next and follow the prompts on the screen....

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    Updating the driver and firmware www.3ware.Com 213 updating the 3ware driver under red hat the following steps describe how to update the 3ware driver under red hat. To update the 3ware driver under red hat 1 download and extract the driver, as described on page 200. 2 backup any critical data prior...

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    Chapter 10. Maintaining your controller 214 3ware serial ata raid controller user guide (in the commands below, replace with the applicable kernel, for example 2.4.20-8) for red hat uniprocessor mkinitrd –v –f initrd- .Img for red hat smp mkinitrd –v –f initrd- smp.Img smp for red hat bigmem mkinitr...

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    Updating the driver and firmware www.3ware.Com 215 for suse high memory systems (2.6 kernels) cp /3w-9xxx.Big /lib/modules//kernel/ drivers/scsi/3w-9xxx.Ko 5 run /sbin/depmod -a 6 make sure the file /lib/modules//modules.Dep contains an entry for 3w-9xxx. If not, add it after the 3w-xxxx entry. 7 co...

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    Chapter 10. Maintaining your controller 216 3ware serial ata raid controller user guide updating the 3ware driver under freebsd the following steps describe how to update the 3ware driver under freebsd. To update the 3ware driver under freebsd 1 download and extract the driver, as described on page ...

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    Updating the firmware under linux and freebsd www.3ware.Com 217 4 run the tw_update utility. For the 9590se and the 9550sx, use: ./tw_update fw=/mnt/fw/9550sx/prom0006.Img for the 9500s, use ./tw_update fw=/mnt/fw/9500s/promx566.Img the utility shows the version of the driver and firmware included i...

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    Chapter 10. Maintaining your controller 218 3ware serial ata raid controller user guide viewing battery information the battery backup unit (bbu) is an add-on card that can be attached to a 3ware 9000 raid controller to supply power from a battery pack in the event of a system power loss. This allow...

  • Page 229

    Testing battery capacity www.3ware.Com 219 testing battery capacity batteries in the bbu need to be replaced periodically. A battery test should be run every four weeks in order to get a reliable estimate of battery capacity, and to determine when it needs to be replaced. The battery test is used to...

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    Chapter 10. Maintaining your controller 220 3ware serial ata raid controller user guide figure 92. Bbu information screen while battery is testing to test the battery in a bbu in 3bm 1 at the main 3bm screen, tab to the bbu button and press enter. 2 tab to test battery capacity and press enter. Figu...

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    Www.3ware.Com 221 11 troubleshooting for support, troubleshooting tips, frequently asked questions, software releases, and compatibility information related to 3ware raid controllers, refer to: • 3ware support page at: http://www.3ware.Com/support/ • 3ware knowledgebase: http://www.3ware.Com/kb/kb.A...

  • Page 232

    Chapter 11. Troubleshooting 222 3ware serial ata raid controller user guide problems and solutions hardware installation q1: the 3ware bios screen never appears. The 3ware raid controller may not be installed properly. Reinstall the hardware and reboot. There may also be a problem with the motherboa...

  • Page 233

    Problems and solutions www.3ware.Com 223 remember that creating or deleting a raid unit overwrites any existing data on the member drives. Reinstall your operating system. • if you installed your operating system when you installed the 3ware raid controller, you may have made a mistake in installing...

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    Chapter 11. Troubleshooting 224 3ware serial ata raid controller user guide aen messages aen (asynchronous event notifications) are messages issued by the 3ware raid controller when an error is detected such or when an action is completed. These are summarized in table 11. Descriptions of each are p...

  • Page 235

    Aen messages www.3ware.Com 225 00eh initialize failed 00fh smart threshold exceeded 019h drive removed 01ah drive inserted 01eh unit inoperable 01fh unit operational 020h prepare for shutdown (power-off) 021h downgrade udma mode 022h upgrade udma mode 023h sector repair completed 024h buffer integri...

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    Chapter 11. Troubleshooting 226 3ware serial ata raid controller user guide 039h buffer ecc error corrected 03ah drive power on reset detected 03bh rebuild paused 03ch initialize paused 03dh verify paused 03eh migration paused 03fh flash file system error detected 040h flash file system repaired 041...

  • Page 237

    Aen messages www.3ware.Com 227 aen error message details 001h controller reset occurred the 3ware raid controller has detected a soft reset from the device driver. If the 3ware raid controller fails to respond to the device driver within a reasonable amount of time, the device driver may issue a sof...

  • Page 238

    Chapter 11. Troubleshooting 228 3ware serial ata raid controller user guide raid controller is to abort a rebuild if an error is encountered. If it is desired to continue on error, you can set the continue on source error during rebuild policy for the unit on the controller settings page in 3dm. 005...

  • Page 239

    Aen messages www.3ware.Com 229 to prevent unclean shutdowns, the user should always go through the normal shutdown procedure for the operating system in use and use an uninterruptible power supply (ups) to prevent unclean shutdowns due to sudden power loss. 009h drive timeout detected the 3ware raid...

  • Page 240

    Chapter 11. Troubleshooting 230 3ware serial ata raid controller user guide 00eh initialize failed the 3ware raid controller was unable to complete the initialization. This error can be caused by unrecoverable drive errors. When this error occurs, the unit will go back to degraded mode if possible. ...

  • Page 241

    Aen messages www.3ware.Com 231 020h prepare for shutdown (power-off) 021h downgrade udma mode the 3ware raid controller communicates to the ata disk drives through the ultra dma (udma) protocol. This protocol ensures data integrity across the ata cable by appending a cyclical redundancy check (crc) ...

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    Chapter 11. Troubleshooting 232 3ware serial ata raid controller user guide 024h sbuf memory test failed the 3ware raid controller, as part of its data integrity features, performs diagnostics on its internal ram devices. Once a day, a non-destructive test is performed on the cache memory. Failure o...

  • Page 243

    Aen messages www.3ware.Com 233 compatible. If an array that was created on a very old 3ware product is connected to a newer 3ware raid controller, this aen is posted and the 3ware raid controller rejects the drive. Please contact 3ware technical support if this event occurs. 029h verify started the ...

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    Chapter 11. Troubleshooting 234 3ware serial ata raid controller user guide 02ch source drive ecc error overwritten if a read error is encountered during a rebuild and the user chooses to ignore the error, the sector in error is reallocated. The user is notified of the event by this aen. 02dh source...

  • Page 245

    Aen messages www.3ware.Com 235 034h migration failed this aen is sent when migration of a unit fails. Look at the alarms page for other entries that will give you an idea of why the migration failed (such as a drive error on a specific port). 035h migration completed this aen is sent when migration ...

  • Page 246

    Chapter 11. Troubleshooting 236 3ware serial ata raid controller user guide 03ch initialize paused this aen will be sent when the initialization is paused. Initializations are normally paused for ten minutes after a system first boots up and during non-scheduled times when scheduling is enabled. Ini...

  • Page 247

    Aen messages www.3ware.Com 237 will be read if this error occurs. If a valid dcb is found, the primary dcb is re-written to rectify the errors found. 043h backup dcb read error detected this aen will be sent when the controller sees a latent error in the backup disk configuration block (dcb). A scru...

  • Page 248

    Chapter 11. Troubleshooting 238 3ware serial ata raid controller user guide 048h battery voltage is too high the battery backup unit measures and evaluates the battery pack voltage on a continuous basis. If the voltage is too high to operate, this aen will be posted to the user. The battery backup u...

  • Page 249

    Aen messages www.3ware.Com 239 enough airflow around the battery backup unit. When this event happens, the battery backup unit becomes not ready and is unable to backup the 3ware raid controller. The user must replace the battery pack if the temperature error persists. The use of a pci card in the s...

  • Page 250

    Chapter 11. Troubleshooting 240 3ware serial ata raid controller user guide 053h battery capacity test is overdue the recommended time interval for running the battery capacity test is once every 4 weeks. If a battery capacity test has not been completed in the last 4 weeks this aen will be sent to ...

  • Page 251

    Aen messages www.3ware.Com 241 05ch battery is weak the battery backup unit periodically evaluates the health of the battery and its ability to backup the 3ware raid controller in case of a power failure. This aen is posted when the result of the health test is below the warning threshold. This indi...

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    Chapter 11. Troubleshooting 242 3ware serial ata raid controller user guide.

  • Page 253

    Www.3ware.Com 243 a glossary • 3bm 2. 3ware bios manager. The 3ware bios (basic input output system) manager is a basic interface used to view, maintain, and manage 3ware controllers, disks, and units, without having to boot the operating system. 3bm is included with the controller and is updated wh...

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    Chapter a. Glossary 244 3ware serial ata raid controller user guide • carve size. The size over which a unit will be divided into volumes, if auto-carving is enabled. • cli . Command line interface. The 3ware cli is a text program, rather than a gui (graphical user interface), for windows, linux, an...

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    Www.3ware.Com 245 • ecc error policy . Determines whether an error detected during a rebuild stops the rebuild or whether the rebuild can continue in spite of the error. • ems (enclosure management services). Chassis-monitoring functions for environmental, power, mechanical monitoring, and control u...

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    Chapter a. Glossary 246 3ware serial ata raid controller user guide is running. However, raid 5 initialization done through the 3ware bios does erase any existing data. • jbod. An unconfigured single drive. The acronym is derived from “just a bunch of disks.” note that earlier versions of the 3ware ...

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    Www.3ware.Com 247 • rebuild a unit . To generate data on a new drive after it is put into service to replace a degraded drive in a fault tolerant unit (for example, raid 1, 10, 5, or 50). • redundancy. Duplication of data on another drive or drives, so that it is protected in the event of a drive fa...

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    Chapter a. Glossary 248 3ware serial ata raid controller user guide • unit . A logical unit of storage, which the operating system treats as a single drive. A unit may consist of a single drive or several drives. Also known as an array. • verify . A process that confirms the validity of the redundan...

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    Www.3ware.Com 249 b compliance and conformity statements federal communications commission radio frequency interference statement this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provid...

  • Page 260

    Chapter b. Compliance and conformity statements 250 3ware serial ata raid controller user guide microsoft windows hardware quality lab (whql) amcc is committed to microsoft windows hardware quality labs (whql) certification for all its products. However, a product’s software drivers are typically su...

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    Www.3ware.Com 251 c warranty, technical support, and service limited warranty raid controller hardware. 3-year hardware warranty: amcc warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. Amcc, at no charge and a...

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    Chapter c. Warranty, technical support, and service 252 3ware serial ata raid controller user guide exclusions this warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or personal disaster, or any unauthorized disassembly, repair or modification. Am...

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    Amcc technical support and services www.3ware.Com 253 please use the original packing material contents of the box when exchanging or returning a product. For information about the status of a replacement, please contact amcc technical support. Amcc technical support and services product information...

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    Chapter c. Warranty, technical support, and service 254 3ware serial ata raid controller user guide.

  • Page 265: Index

    Www.3ware.Com 255 index numerics 2tb support 121 3bm creating a unit 133 deleting a unit 159 details about a controller 116 exporting unconfigured disks 125 help 63 hot spare 140 main screen 58 navigation 59 ordering units 137 rebuild unit 191 screens 58 staggered spin-up 124 starting 55 verify unit...

  • Page 266

    256 3ware serial ata raid controller user guide battery health check completed (52h) 239 battery health check failed (05dh) 241 battery health check started (051h) 239 battery is not present (05bh) 240 battery is present (05ah) 240 battery is weak (05ch) 241 battery temperature is high (04bh) 238 ba...

  • Page 267

    Www.3ware.Com 257 battery charging completed (056h) 240 battery charging fault (057h) 240 battery charging started (055h) 240 battery health check completed (052h) 239 battery health check failed (05dh) 241 battery health check started (051h) 239 battery is not present (05bh) 240 battery is present ...

  • Page 268

    258 3ware serial ata raid controller user guide drive number (definition) 244 removing in 3dm 169 types 3 viewing smart data 176 drive ecc error reported (026h) 232 drive error detected (00ah) 229 drive information page, 3dm 90 drive inserted (01ah) 230 drive locate 14, 91, 196 drive not supported (...

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    Www.3ware.Com 259 j jbod 9, 27 jbod disks exporting 125 jbod policy (viewing in 3dm) 97 l linux driver compiling 48 installation 38 updating 213, 214 logging in 75 m main screen, 3bm 58 main screen, 3dm 76 maintaining units 173 maintenance page, 3dm 100 media scans 13 media scans (verification of no...

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    260 3ware serial ata raid controller user guide rescan controller 171 3dm 101 roaming, array 161, 163 s scheduled background tasks 13 scheduling background tasks 184 prioritizing background tasks 185 task duration 185 scheduling page, 3dm 98 screens described, 3dm 78 sector repair completed (023h) 2...

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    Www.3ware.Com 261 write cache, introduction 143 unit deleted (00dh) 229 unit details page, 3dm 89 unit id definition 247 unit information page, 3dm 87 unit inoperable (01eh) 230 unit never initialized (02fh) 234 unit number assignments lost (041h) 236 unit operational (01fh) aen unit operational (01...

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    262 3ware serial ata raid controller user guide.