1. DL manuals
  2. 3Ware
  3. Switch
  4. Escalade 7000 Series
  5. User Manual

3Ware Escalade 7000 Series User Manual

Other manuals for Escalade 7000 Series: User Manual, Installation Manual
Manual is about: ATA RAID Controller

Summary of Escalade 7000 Series

  • Page 1

    Storage switch supports the 6000 and 7000 series pn 720-0034-02, revision c march 8, 2002 escalade tm.

  • Page 2

    Copyright ©2002 3ware, inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, inc., 701 east middlefield...

  • Page 3: Contents

    Iii before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 escalade 6000 family (includes 6800, 6400, 6410, 6200) . . . 1 escalade 7000 family (includes 7210, 7810, ...

  • Page 4

    3ware escalade storage switch user guide iv specifying a hot spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 changing an existing configuration . . . . . . . . . . . . . . . . . . . . . 34 modifying a disk array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 ...

  • Page 5

    V raid array initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 install the 3dm disk management utility . . . . . . . . . . . . . . . 59 windows® 98/me installation . . . . . . . . . . . . . . . . . . . . . . . . . 60 adding a drive to an existing storage switch . . . . . . . ...

  • Page 6

    3ware escalade storage switch user guide vi reboot the machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 raid array initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 install the 3dm disk management utility . . . . . . . . . . . . . . . 81 installing the...

  • Page 7

    Vii yast1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 materials required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 create disk arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 boot with the suse cd/dvd ...

  • Page 8

    3ware escalade storage switch user guide viii troubleshooting: problems and solutions . . . . . . . . . . . . . 141 hardware installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 screen d...

  • Page 9: List of Figures

    Ix figure 1. Raid 0 configuration example 8 figure 2. Raid 1 configuration example . . . . . . . . . . . . . . . . . 8 figure 3. Raid 10 configuration example . . . . . . . . . . . . . . . . 9 figure 4. Raid 5 configuration example . . . . . . . . . . . . . . . . 10 figure 5. 8-port escalade 7850 st...

  • Page 10

    3ware escalade storage switch user guide x figure 35. Installation complete notification . . . . . . . . . . . . . . 75 figure 36. Storage switch quick-splash screen . . . . . . . . . . . . 80 figure 37. Installation complete notification. . . . . . . . . . . . . . 80 figure 38. Found new hardware w...

  • Page 11: Before You Begin

    Before you begin www.3ware.Com 1 before you begin congratulations on selecting the escalade storage switch as your raid data storage and management system. This user guide gives simple, step-by-step instructions for installing and configur- ing your escalade storage switch. To ensure your personal s...

  • Page 12

    3ware escalade storage switch user guide 2 www.3ware.Com escalade 7000 family (includes 7210, 7810, 7410, 7850, 7450) • true hardware raid. Low cpu utilization • raid support. Raid 0, 1, 5, 10 and jbod • bus type. Pci 64 bit / 33 mhz • management. 3dm disk management utility • bios. Pc99, pnp, bbs c...

  • Page 13

    Before you begin www.3ware.Com 3 tools required • an esd grounding strap or mat • standard hand tools to open your system’s case and install the escalade storage switch into an available pci expansion slot. System requirements the escalade storage switch requires a workstation-class or server-class ...

  • Page 14

    3ware escalade storage switch user guide 4 www.3ware.Com protecting equipment and data back up your data! Creating or deleting disk arrays destroys existing files on the member drives. If your drives contain valuable data, back them up and save data elsewhere before changing your array configuration...

  • Page 15

    5 • the blue end of the interface cable plugs into the board and the black end plugs into the drive. • interface cables are fragile and must not be crimped or pinched. Ensure that they do not impede the flow of cooling air from fans or heat sinks in the system case..

  • Page 16

    3ware escalade storage switch user guide 6 www.3ware.Com.

  • Page 17: Introduction

    Introduction www.3ware.Com 7 introduction escalade storage switches allow you to use low-cost ide/ata drives in your storage system and still achieve performance levels and fault tolerance capabilities typically found in more expensive scsi systems. Escalade storage switches are available as two, fo...

  • Page 18: Raid -1

    3ware escalade storage switch user guide 8 www.3ware.Com into one large volume. The stripe size is user configurable at 64k, 128k, 256k, 512k or 1m. Figure 1. Raid 0 configuration example raid 1 arrays offer fault tolerance mirrored disk arrays write data to two drives using raid 1 algo- rithms (see...

  • Page 19

    Introduction www.3ware.Com 9 tial read requests. For the sequential requests generated when accessing large files, both drives are used, with the heads simulta- neously reading alternating sections of the file. For the smaller ran- dom transactions, the data is read from a single optimal drive head....

  • Page 20: Raid 5

    3ware escalade storage switch user guide 10 www.3ware.Com raid 5 arrays optimize performance, fault tolerance, high capacity and storage efficiency the raid 5 configuration features the data striping of raid 0 combined with the parity of raid 4. Using a simple parity (exclu- sive or) function, raid ...

  • Page 21

    Introduction www.3ware.Com r5 fusion tm technology significantly improves raid 5 write performance 3ware’s r5 fusion significantly improves raid 5 write perfor- mance for both large sequential and small random transactions. This advanced block caching firmware technology is combined with storswitch ...

  • Page 22

    3ware escalade storage switch user guide 12 www.3ware.Com automatically checking a disk drive's health and reporting potential problems. It allows you to take proactive steps to prevent impend- ing disk crashes. 3dm disk management utility runs in the background on the escalade storage switch’s host...

  • Page 23: Quick Installation Guide

    Quick installation guide www.3ware.Com 13 quick installation guide install storage switch refer to hardware installation create arrays alt-3 at boot refer to 3ware disk array configuration utility install system driver refer to windows installation or linux installation installation complete install...

  • Page 24

    3ware escalade storage switch user guide 14 www.3ware.Com step 1. Install the escalade storage switch install the two, four or eight port escalade storage switch in an available pci slot. Slots closest to the accelerated graphics port give the best performance. The blue end of the ribbon interface c...

  • Page 25

    Quick installation guide www.3ware.Com 15 step 4. Raid array background initialization process the completion of the system driver installation will start the raid array initialization process. This process may take several hours, but it does not interfere with the installation of 3dm or the use of ...

  • Page 26

    3ware escalade storage switch user guide 16 www.3ware.Com.

  • Page 27: Hardware Installation

    Hardware installation www.3ware.Com 17 hardware installation figure 5 shows ports and connectors on the escalade 7850 storage switch. Warning: before proceeding with hardware installa- tion, read the before you beginsection completely that describes personal and system precautions. Failing to do so ...

  • Page 28

    3ware escalade storage switch user guide 18 www.3ware.Com to remove an existing escalade storage switch 1 if the computer is running, shut it down. Turn off power to the computer and disconnect the power cord from the outlet. 2 open the computer case according to the manufacturer’s instruc- tions. 3...

  • Page 29

    Hardware installation www.3ware.Com 19 switch so that the colored line is toward the top edge of the switch. Mate the connectors carefully without bending any pins. 3 install the other connectors in the same manner. Install the escalade storage switch in the computer 1 if the computer is running, sh...

  • Page 30

    3ware escalade storage switch user guide 20 www.3ware.Com 6 ensure that the contacts will mate with both grooves in the slot. Press down gently on the edge of the storage switch directly above the slot until the it is fully seated. 7 check that the storage switch’s metal bracket covers the hole in t...

  • Page 31

    Hardware installation www.3ware.Com 21 check motherboard boot sequence using your computer’s setup utility, ensure that your boot device precedes the escalade storage switch in the boot sequence. If you have other disks installed on the motherboard, the storage switch precedes them in boot order..

  • Page 32

    3ware escalade storage switch user guide 22 www.3ware.Com.

  • Page 33: 3Ware Disk Array

    3ware disk array configuration utility www.3ware.Com 23 3ware disk array configuration utility the 3ware disk array configuration utility allows you to create disk arrays by combining disks, deleting disks or breaking disk arrays back into their member disks. You can also specify an avail- able driv...

  • Page 34

    3ware escalade storage switch user guide 24 www.3ware.Com a later time. If a spare is designated in the bios screen, the designa- tion and configuration is in effect from this point on. The spare drive will be displayed as a hot spare in the 3dm configuration page. 3dm configure page in order to des...

  • Page 35

    3ware disk array configuration utility www.3ware.Com 25 figure 6. 3ware bios tool press alt-3 immediatelyto bring up the 3ware disk array config- uration display. Note: if drives are attached and you do not want to install the 3ware bios, press alt-b to bypass the bios installation. Exiting the 3war...

  • Page 36

    3ware escalade storage switch user guide 26 www.3ware.Com to exit the 3ware disk array configuration utility withoutsaving your changes hit esc. Determining your configuration caution: configuring a disk array writes format-type data onto its member disks and overwrites all the files on those disks....

  • Page 37

    3ware disk array configuration utility www.3ware.Com 27 figure 7. Disk array configuration main display, raid 1 example throughout the utility (see figure 7) use the up and down arrow keys to navigate, enter to select the disks or buttons and f1 for context sensitive help. Toggle hot spare verbiagei...

  • Page 38

    3ware escalade storage switch user guide 28 www.3ware.Com figure 8. Disk array advance details screen creating a disk array to create an array, first select the drives to be included by navigat- ing the cursor over each drive and pressing enter (see figure 9). An asterisk in the left most column ind...

  • Page 39

    3ware disk array configuration utility www.3ware.Com 29 figure 9. Selecting drives for a mirrored array determining your configuration hint: the capacity of each drive is limited to the capacity of the smallest drive in the array. The total array capacity is defined as follows: raid 0: (the number o...

  • Page 40

    3ware escalade storage switch user guide 30 www.3ware.Com figure 10. Create disk array display, raid 0 example c r e a t e d i s k a r r a y help alt-f1 change value enter previous/next note: creating an array will overwrite existing data on its drives. Create a disk array from these drives: port 0 ...

  • Page 41

    3ware disk array configuration utility www.3ware.Com 31 figure 11. Create disk array display, raid 5 example select raid configuration the escalade storage switch gives you a choice of four raid con- figurations. Select one. • stripe (raid 0): maximizes performance and capacity through a process cal...

  • Page 42

    3ware escalade storage switch user guide 32 www.3ware.Com a single disk, to avoid throughput loss due to corrections for the parity drive. Raid 5 arrays requires a minimum of three drives. Configurations consist of 3, 4, 5, 6, 7 or 8 drives. Figure 12. Bios initialization screen for raid 5 select st...

  • Page 43

    3ware disk array configuration utility www.3ware.Com 33 there may be instances when you always want the computer to wait for the drive to write all the data to disk before going on to its next task. For this case, you must disable the write cache. To disable the write cache, select disable from the ...

  • Page 44

    3ware escalade storage switch user guide 34 www.3ware.Com specifying a hot spare the escalade storage switch gives you the option to specify a hot spare from one of your available drives. If a hot spare is specified and the mirror degrades, an event notification will be generated. The hot spare will...

  • Page 45

    3ware disk array configuration utility www.3ware.Com 35 deleting a disk array to delete an array (see figure 13) first select the array by navigat- ing to it and hitting enter. An asterisk in the left most column indi- cates the array is selected. Figure 13. Delete disk array display navigate to the...

  • Page 46

    3ware escalade storage switch user guide 36 www.3ware.Com how to maintain or verify a disk array the maintain disk array (see figure 14) shows the current disk array configuration that you have selected. The array’s write cache state can be changed. Refer to select write cache proper- ties paragraph...

  • Page 47

    3ware disk array configuration utility www.3ware.Com 37 rebuilding a mirrored disk array escalade storage switches allow you to create fault tolerant disk arrays by selecting a mirrored raid 1 or raid 10 array. These disk arrays store identical data on two or more drives to protect against drive fai...

  • Page 48

    3ware escalade storage switch user guide 38 www.3ware.Com figure 16. Degraded raid 10 array drive when not in use note: a raid 10 array can be configured with either four, six or eight disks. In a 4-drive configuration, up to two drives can be rebuilt. In a 6-drive configuration, up to three drives ...

  • Page 49

    3ware disk array configuration utility www.3ware.Com 39 rebuilding a raid 5 disk array escalade storage switches allow you to create fault tolerant raid 5 disk arrays. These disk arrays achieve fault tolerance by using a simple (exclusive or) function to generate the parity data that is distributed ...

  • Page 50

    3ware escalade storage switch user guide 40 www.3ware.Com rebuilding a mirrored or raid 5 array with no hot spare 1 reboot the system and enter the disk array configuration utility. 2 if your mirrored or raid 5 array has a not in use member drive, the drive may still be usable. Try rebuilding with t...

  • Page 51

    3ware disk array configuration utility www.3ware.Com 41 figure 18. Select available drive to replace faulted drive, raid 1 example restore initial values previous/next toggle hot spare cancel select/deselect done alt-f1 f6 enter f8 $ esc help 3 w a r e d i s k a r r a y c o n f i g u r a t i o n cre...

  • Page 52

    3ware escalade storage switch user guide 42 www.3ware.Com 7 navigate to the rebuild array button and press enter (see figure 19). A status screen will be displayed with your requested array and member drives. Figure 19. Rebuild array status display, raid 1 example restore initial values previous/nex...

  • Page 53

    3ware disk array configuration utility www.3ware.Com 43 8 press f8 to rebuild. The rebuild confirmation screen will be dis- played (see figure 20). Figure 20. Rebuild confirmation display 9 enter y to update configurations and exit. Auto rebuild of a mirrored or raid 5 array if a hot spare is specif...

  • Page 54

    3ware escalade storage switch user guide 44 www.3ware.Com auto rebuild on power failure during driver startup 3ware’s auto rebuild feature sets a flag indi- cating that the driver loaded. Upon an orderly shutdown the flag is rewritten, indicating a clean shutdown. During the next system power cycle ...

  • Page 55: Windows

    Windows installation www.3ware.Com 45 windows installation note: if you haven’t yet installed the hardware, return to the hardware installation section. The hardware must be installed before you can configure the escalade storage switch. Windows nt 4.0 installation . . . . . . . . . . . . . . . . . ...

  • Page 56: Windows Nt

    3ware escalade storage switch user guide 46 www.3ware.Com windows nt ® 4.0 installation the escalade storage switch may be configured to be your sys- tem’s boot device. Or, you can use another device such as a disk attached to the motherboard as your boot device. Use your system’s setup utility to s...

  • Page 57

    Windows nt®4.0 installation www.3ware.Com 47 adding drives to an existing storage switch to add new drives to an existing disk array, refer to the 3ware hardware installation and 3ware disk array configuration utility chapters. Boot the machine 1 log in as system administrator. 2 partition and forma...

  • Page 58: Nt 4.0

    3ware escalade storage switch user guide 48 www.3ware.Com installing the storage switch and windows nt 4.0 materials required: • windows nt 4.0 installation cd-rom and diskettes • 3ware cd-rom • 3ware windows driver installation diskette create disk arrays refer to the 3ware hardware installation an...

  • Page 59

    Windows nt®4.0 installation www.3ware.Com 49 continue with windows nt 4.0 installation 1 when setup is inspecting your computer hardware config- uration is displayed, press f6 immediately. 2 you will see a windows nt 4.0 setup display. 3 press s to specify that you will be installing an additional m...

  • Page 60

    3ware escalade storage switch user guide 50 www.3ware.Com 3 create a partition in the unpartitioned space of device 0 for installing windows nt 4.0. Keep in mind that the space avail- able in a disk array is often larger than is allowed in a single par- tition. Format the partition as desired with f...

  • Page 61

    Windows nt®4.0 installation www.3ware.Com 51 raid array initialization the completion of the system driver installation will start the raid array initialization process. This process may take several hours, but it does not interfere with the installation of 3dm or the use of the array. Install the 3...

  • Page 62

    3ware escalade storage switch user guide 52 www.3ware.Com installing the storage switch on systems that boot from a different device materials required: • 3ware windows driver installation diskette • 3ware cd-rom create disk arrays refer to the 3ware hardware installation and 3ware disk array config...

  • Page 63

    Windows nt®4.0 installation www.3ware.Com 53 c choose disk administrator from the administrative tools menu. Raid array initialization the completion of the system driver installation will start the raid array initialization process. This process may take several hours, but it does not interfere wit...

  • Page 64: New Version Of The Switch

    3ware escalade storage switch user guide 54 www.3ware.Com replacing an existing storage switch with a new version of the switch caution: install the correct driver (escalade 7000 stor- age switch) for the new version storage switch before installing the switch. Your computer system will not boot wit...

  • Page 65

    Windows nt®4.0 installation www.3ware.Com 55 figure 23. Remove current driver install/update the 3ware driver 1 click on the add… button (see figure 23). The install driver dialog appears (see figure 24)..

  • Page 66

    3ware escalade storage switch user guide 56 www.3ware.Com figure 24. Install driver 2 click on the have disk… button. The install from disk (figure 25) dialog appears. Insert the 3ware driver installation diskette. Do not use the special diskette labeled specifically for windows nt driver installati...

  • Page 67

    Windows nt®4.0 installation www.3ware.Com 57 figure 25. Install from disk 4 the install driver (figure 26) dialog box appears. Choose and click on the appropriate driver name (i.E., escalade 7000 storage switch) listed in the dialog box to highlight it, then click on ok. Be sure to select the correc...

  • Page 68

    3ware escalade storage switch user guide 58 www.3ware.Com figure 26. Install driver remove the existing escalade storage switch and install the new escalade storage switch refer to the hardware installationchapter. Reboot the machine 1 remove the driver diskette from your pc, then restart your sys- ...

  • Page 69

    Windows nt®4.0 installation www.3ware.Com 59 4 partition and format any new disk arrays or independent disks using disk administrator in the remaining steps: a from the start menu, choose programs. B from the programs menu, choose administrative tools. C from the administrative tools menu, choose di...

  • Page 70: Windows

    3ware escalade storage switch user guide 60 www.3ware.Com windows ® 98/me installation note: the procedures provided below apply to windows 98 and windows millennium edition (windows me) installations. As a plug and play device the escalade storage switch may be con- figured to be your system’s boot...

  • Page 71

    Windows® 98/me installation www.3ware.Com 61 replacing an existing storage switch with a new version of the switch (page 69). Note: windows 98 driver requires microsoft windows 98 second edition..

  • Page 72

    3ware escalade storage switch user guide 62 www.3ware.Com adding a drive to an existing storage switch to add the new drive to an existing disk array, refer to the 3ware hardware installation and 3ware disk array configuration utility chapters. Partition and format new drive 1 run fdisk by selecting...

  • Page 73: Windows 98/me

    Windows® 98/me installation www.3ware.Com 63 installing the storage switch while installing windows 98/me materials required: • 3ware windows driver installation diskette • 3ware cd-rom create disk arrays refer to the 3ware hardware installation and 3ware disk array configuration utility chapters. B...

  • Page 74

    3ware escalade storage switch user guide 64 www.3ware.Com 6 after the primary dos partition is created for your boot device, you may partition any other devices on your system. Select option 5 to change the current drive and then repeat steps 3-5. 7 press the escape key several times as directed to ...

  • Page 75

    Windows® 98/me installation www.3ware.Com 65 partition and format other devices note: if you have disks or disk arrays other than your boot device on the storage switch, you must partition and format them before they can be written to or read from. 1 if you have other disk units to partition, run fd...

  • Page 76

    3ware escalade storage switch user guide 66 www.3ware.Com installing the storage switch on systems that boot from a different device materials required: • 3ware windows driver installation diskette • 3ware cd-rom create disk arrays refer to the 3ware hardware installation and 3ware disk array config...

  • Page 77

    Windows® 98/me installation www.3ware.Com 67 figure 27. Add new hardware wizard partition and format units on storage switch 1 if you have other disk units to partition, run fdisk by selecting run... From the start menu and typing fdisk in the run win- dow. 2 restart the system again and format each...

  • Page 78

    3ware escalade storage switch user guide 68 www.3ware.Com raid array initialization the completion of the system driver installation will start the raid array initialization process. This process may take several hours, but it does not interfere with the installation of 3dm or the use of the array. ...

  • Page 79: New Version Of The Switch

    Windows® 98/me installation www.3ware.Com 69 replacing an existing storage switch with a new version of the switch caution: install the correct driver (escalade 7000 stor- age switch) for the new version escalade storage switch before installing the switch. Your system may not boot with the new vers...

  • Page 80

    3ware escalade storage switch user guide 70 www.3ware.Com 8 click on the driver tab (see figure 28). Figure 28. 3ware storage switch properties display 9 click on the update driver… button and press next on the update device driver wizard..

  • Page 81

    Windows® 98/me installation www.3ware.Com 71 install/update the 3ware driver 1 when you see the window in figure 29 you must select “dis- play a list of all the drivers in a specific location, so that you can select the driver you want.” figure 29. Install hardware device drivers 2 the select a devi...

  • Page 82

    3ware escalade storage switch user guide 72 www.3ware.Com figure 30. Select a device driver display 3 the install from disk (figure 31) dialog appears. Insert the 3ware driver installation diskette and type the correct path name in copy manufacturer’s files from: near the bottom of the box. The corr...

  • Page 83

    Windows® 98/me installation www.3ware.Com 73 figure 31. Install from disk 4 the update driver dialog box appears (see figure 32). Click on the correct storage switch listed in the dialog box to select it, then click on next. Figure 32. Update driver.

  • Page 84

    3ware escalade storage switch user guide 74 www.3ware.Com 5 the final update driver screen should appear (figure 33), fol- lowed by a progress bar which appears briefly, then by a system settings change dialog. Figure 33. Final driver installation screen 6 shutdown your system and log back in at the...

  • Page 85

    Windows® 98/me installation www.3ware.Com 75 figure 35. Installation complete notification remove the existing escalade storage switch and install the new escalade storage switch refer to the hardware installationchapter. Reboot the machine 1 if you choose to reconfigure your disk arrays, press alt-...

  • Page 86: Windows

    3ware escalade storage switch user guide 76 www.3ware.Com windows ® 2000 or windows xp installation as a plug and play device, the escalade storage switch may be configured to be your system’s boot device. Or, you can use another device as your boot device, such as a disk attached to the mother- boa...

  • Page 87

    Windows® 2000 or windows xp installation www.3ware.Com 77 note: 3ware supports released versions of windows 2000 and windows xp only. We recommend that the user upgrade to the latest service packs available for windows 2000 and windows xp. The driver or the oper- ating system cannot be installed unl...

  • Page 88: Switch

    3ware escalade storage switch user guide 78 www.3ware.Com installing a drive to an existing storage switch to add the new drive to an existing disk array, refer to the 3ware hardware installation and 3ware disk array configuration utility chapters. Boot the machine continue with the following steps ...

  • Page 89: Windows 2000 Or Windows Xp

    Windows® 2000 or windows xp installation www.3ware.Com 79 installing the storage switch while installing windows 2000 or windows xp materials required: • windows 2000 or xp installation cd-rom • 3ware windows driver installation diskette • 3ware cd-rom create disk arrays refer to the 3ware hardware ...

  • Page 90

    3ware escalade storage switch user guide 80 www.3ware.Com reboot the machine when you reboot the system, log in as system administrator. You should see a brief splash screen (see figure 36), followed immedi- ately by an “installation complete” notification (see figure 37). Figure 36. Storage switch ...

  • Page 91

    Windows® 2000 or windows xp installation www.3ware.Com 81 5 follow the steps the appear on-screen to write a signature to the drive. 6 right click on the drive and select create volume. 7 follow the steps the appear on-screen to create a volume and to assign a drive letter. Raid array initialization...

  • Page 92

    3ware escalade storage switch user guide 82 www.3ware.Com installing the storage switch on systems that boot from a different device materials required: • 3ware windows driver installation diskette • 3ware cd-rom create disk arrays refer to the 3ware hardware installation and 3ware disk array config...

  • Page 93

    Windows® 2000 or windows xp installation www.3ware.Com 83 figure 38. Found new hardware wizard. Reboot the machine log in as system administrator when you reboot the system. You should see a brief splash screen (see figure 36), followed immedi- ately by an “installation complete” notification (see f...

  • Page 94

    3ware escalade storage switch user guide 84 www.3ware.Com c select storage. D select disk management. 5 follow the steps the appear on-screen to write a signature to the drive. 6 right click on the drive and select create volume. 7 follow the steps the appear on-screen to create a volume and to assi...

  • Page 95: New Version Of The Switch

    Windows® 2000 or windows xp installation www.3ware.Com 85 replacing an existing storage switch with a new version of the switch caution: install the correct driver (escalade 7000 stor- age switch) for the new version escalade storage switch before installing the switch. Your system may not boot with...

  • Page 96

    3ware escalade storage switch user guide 86 www.3ware.Com 7 locate and double-click on 3ware storage switch. The 3ware storage switch properties pop-up menu appears. 8 click on the driver tab (see figure 39). Figure 39. 3ware storage switch properties display 9 click on the update driver… button. 10...

  • Page 97

    Windows® 2000 or windows xp installation www.3ware.Com 87 figure 40. Upgrade driver welcome screen.

  • Page 98

    3ware escalade storage switch user guide 88 www.3ware.Com installing/updating the 3ware driver 1 once you reach the update device driver screen display shown in figure 41, ensure that you select “display a list of known drivers for this device, so that i can choose a specific driver.” afterwards, pr...

  • Page 99

    Windows® 2000 or windows xp installation www.3ware.Com 89 2 the select a device driver dialog appears (see figure 42). Click on the have disk… button. Figure 42. Select a device driver.

  • Page 100

    3ware escalade storage switch user guide 90 www.3ware.Com 3 the install from disk (figure 43) dialog appears. Insert the 3ware driver installation diskette and type the correct path name in copy manufacturer’s files from: near the bottom of the box. The correct path name is a:\win2k. Figure 43. Inst...

  • Page 101

    Windows® 2000 or windows xp installation www.3ware.Com 91 4 the select a device driver dialog box appears (see figure 44). Click on the appropriate driver name (i.E., escalade 7000 stor- age switch) listed in the dialog box to highlight it. Then click on next. Be sure to select the correct driver na...

  • Page 102

    3ware escalade storage switch user guide 92 www.3ware.Com figure 45. Start device driver installation.

  • Page 103

    Windows® 2000 or windows xp installation www.3ware.Com 93 5 depending on the driver diskette that was packaged with your storage switch the digital signature not found screen may appear (see figure 46). If this screen appears, click on yes to continue and follow the instructions to complete the driv...

  • Page 104

    3ware escalade storage switch user guide 94 www.3ware.Com 6 the final update driver screen should appear (figure 47), fol- lowed by a progress bar which appears briefly, then by a system settings change dialog. Figure 47. Final driver installation screen remove the existing escalade storage switch a...

  • Page 105

    Windows® 2000 or windows xp installation www.3ware.Com 95 3 log in as system administrator. When the system has rebooted you should see a brief splash screen (see figure 36), followed immediately by an “installation complete” notification (see figure 37). 4 partition and format any new disk arrays o...

  • Page 106

    3ware escalade storage switch user guide 96 www.3ware.Com.

  • Page 107: Linux Installation

    Www.3ware.Com 97 linux installation linux installation note: if you haven’t yet installed the hardware, return to thehardware installation chapter. The hardware must be installed before you can configure the escalade stor- age switch. Red hat linux installation . . . . . . . . . . . . . . . . . . Pa...

  • Page 108: Red Hat

    3ware escalade storage switch user guide 98 www.3ware.Com red hat ® linux installation as a plug and play device, the escalade storage switch may be configured to be your system’s boot device. Or, you can use another device as your boot device, such as a disk attached to the mother- board. Use your ...

  • Page 109: Red Hat Linux

    Www.3ware.Com 99 linux installation installing the storage switch while installing red hat linux materials required: • 3ware 3dm cd-rom (1) • 3ware driver disk installation for red hat (1) • red hat linux installation cd-rom and boot disk note: we have tested systems where an ide drive con- nected t...

  • Page 110

    3ware escalade storage switch user guide 100 www.3ware.Com 2 restart your computer. 3 when the welcome to red hat display appears type expert at the boot prompt. Boot: expert install the driver 1 after loading a number of files, you will be asked to insert your driver disk. Insert the 3ware driver i...

  • Page 111

    Www.3ware.Com 101 linux installation complete the normal red hat installation continue with the red hat linux installation. Refer to the red hat documentation for questions or problems. Raid array initialization the completion of the system driver installation will start the raid array initializatio...

  • Page 112

    3ware escalade storage switch user guide 102 www.3ware.Com installing the storage switch on systems that boot from a different device materials required: • 3ware driver installation for red hat linux diskette (1). • 3ware cd-rom containing the 3dm disk management utility. Note: the use of the disk d...

  • Page 113

    Www.3ware.Com 103 linux installation case 1: your system is a non-smp system 1 type: mount –t msdos /dev/fd0 /mnt/floppy 2 for red hat 2.2 kernels, type: cp /mnt/***/3w-xxxx.O /lib/modules/ ***kernel string***/scsi 3 for red hat 2.4 kernels, type: cp /mnt/***/3w-xxxx.O /lib/modules/ ***kernel string...

  • Page 114: For Experts Only)

    3ware escalade storage switch user guide 104 www.3ware.Com case 2: your system runs an smp system (multi-processor). 1 type the following lines: mount –t msdos /dev/fd0 /mnt/floppy 2 for red hat 2.2 kernels, type: cp /mnt/***/3w-xxxx.Smp /lib/modules/ ***kernel string***/scsi/3w-xxxx.O 3 for red hat...

  • Page 115

    Www.3ware.Com 105 linux installation 3 you must have a full linux kernel source tree in /usr/src/linux in order to do the compile. 4 for red hat 6.2 and older versions: to build up module boot to desired up kernel, type: make -f makefile.Rh the file created is 3w-xxxx.O to build smp module boot to d...

  • Page 116

    3ware escalade storage switch user guide 106 www.3ware.Com raid array initialization the completion of the system driver installation will start the raid array initialization process. This process may take several hours, but it does not interfere with the installation of 3dm or the use of the array....

  • Page 117: Suse

    Www.3ware.Com 107 linux installation suse ® linux installation as a plug and play device, the escalade storage switch may be configured to be your system’s boot device or you can use another device, such as a disk attached to the motherboard as your boot device. Use your system’s setup utility to se...

  • Page 118: Suse Linux With Yast1

    3ware escalade storage switch user guide 108 www.3ware.Com installing the storage switch while installing suse linux with yast1 materials required • 3ware 3dm cd-rom, 3ware driver installation disk for suse linux (1) • 3ware driver installation disk. • suse linux installation cd-rom/dvd and boot dis...

  • Page 119

    Www.3ware.Com 109 linux installation 3 when the type of installation display appears, do not select anything yet. 4 insert the 3ware driver installation diskette, then press ctl-alt- f2. Install the driver via a command shell note: *** refers to the suse linux version you are installing (i.E. Su64, ...

  • Page 120

    3ware escalade storage switch user guide 110 www.3ware.Com 5 at the start installation/system display, select start installa- tion, then select install linux from scratch. 6 following the installation, when asked to select the kernel, select the kernel with smp-support or select the standard kernel....

  • Page 121

    Www.3ware.Com 111 linux installation 3 save the lilo.Conf file and exit the editor. 4 run lilo by typing: / # /mnt/sbin/lilo -r /mnt note: do not continue until lilo installs properly. 5 press ctl-alt-f1 to return to the confirmation window that came up when lilo was finished installing. 6 select ok...

  • Page 122

    3ware escalade storage switch user guide 112 www.3ware.Com installing the storage switch on systems that boot from a different device materials required: • 3ware cd-rom which contains the 3dm utility. • 3ware driver installation diskettes (2) for suse linux. Create disk arrays refer to the 3ware har...

  • Page 123

    Www.3ware.Com 113 linux installation mount –t msdos /dev/fd0 /floppy for suse linux with a 2.2 kernel: cp /mnt/***/3w-xxxx.O /lib/modules/ ***kernel string***/scsi /sbin/insmod /lib/modules/***kernel string***/ scsi/3w-xxxx.O umount /floppy for suse linux with a 2.4 kernel: cp /mnt/***/3w-xxxx.O /li...

  • Page 124: For Experts Only)

    3ware escalade storage switch user guide 114 www.3ware.Com for suse linux with a 2.4 kernel: cp /mnt/***/3w-xxxx.O /lib/modules/ ***kernel string***/kernel/drivers/scsi/ /sbin/insmod /lib/modules/***kernel string***/ kernel/drivers/scsi/3w-xxxx.O umount /floppy compiling the driver ( for experts onl...

  • Page 125

    Www.3ware.Com 115 linux installation install and run 3dm disk management utility refer to the 3dm disk management utilitychapter..

  • Page 126

    3ware escalade storage switch user guide 116 www.3ware.Com.

  • Page 127: 3Dm Disk Management

    3dm disk management utility www.3ware.Com 117 3dm disk management utility the 3dm disk management utility, allows you to view status and version information about your escalade storage switch. 3dm alerts you when a disk array needs maintenance and you can main- tain your disk arrays from 3dm. You ca...

  • Page 128: Windows Installation

    3ware escalade storage switch user guide 118 www.3ware.Com windows installation installing 3dm for windows nt, windows 98/ me, windows 2000, windows xp 1 insert the 3dm installation media into the cd-rom. 2 run the 3dmsetup.Exe program found on the installation disk. You may do this using windows ex...

  • Page 129

    Windows installation www.3ware.Com 119 figure 48. 3dm remote monitoring configuration display 5 at the e-mail notification preferences window (see figure 49) enter the e-mail address of the user who will be receiving the 3dm e-mail status messages. You may enter multiple e-mail addresses, separating...

  • Page 130

    3ware escalade storage switch user guide 120 www.3ware.Com figure 49. 3dm e-mail notification preferences 6 continue with the installation as prompted. 3dm gives you the option of starting the application and opening the browser win- dow when you complete the installation (recommended). You can run ...

  • Page 131: Linux Installation

    Linux installation www.3ware.Com 121 linux installation installing 3dm for red hat linux or suse linux note: for suse linux network rpc services are required to be running, otherwise 3dm will not start. Note: for suse linux, almost all os packages are required to be installed for 3dm e-mail notifica...

  • Page 132

    3ware escalade storage switch user guide 122 www.3ware.Com for red hat linux: cd /mnt/cdrom ./install.3dm for suse linux: cd /media/cdrom ./install.3dm you will be prompted with the a series of questions to complete the installation. 4 the first question asks if rpm was used to install the escalade ...

  • Page 133: Starting 3Dm

    Linux installation www.3ware.Com 123 7 the next question asks if you want the popup window for event notification to beep: would you like to have audio notification enabled when the local application starts? (default is yes) 8 the next question asks for the http port that you would like 3dm to use. ...

  • Page 134

    3ware escalade storage switch user guide 124 www.3ware.Com note: for older red hat systems, type: mount -f iso9660/dev/cdrom/mnt/cdrom for older suse systems, type: mount -f iso9660/dev/cdrom/cdrom 3 change the directory and run the uninstall script: cd /mnt/cdrom or /cdrom ./install.3dm --u 4 eject...

  • Page 135: Checking Array Status

    Checking array status www.3ware.Com 125 checking array status array status can be viewed using a web browser. Event notification occurs when the storage switch requires attention, such as when a disk array becomes degraded and is no longer fault tolerant. Event notification will only occur while 3dm...

  • Page 136

    3ware escalade storage switch user guide 126 www.3ware.Com note: for security reasons, netscape does not allow connections to certain ports including port-1080. To override this on a per-port basis, the netscape release notes recommend to add a comma-separated list of ports to default/all.Js (in you...

  • Page 137

    Checking array status www.3ware.Com 127 figure 50. 3dm home display.

  • Page 138

    3ware escalade storage switch user guide 128 www.3ware.Com the details display (see figure 51) gives storage switch version and status information in text format, which is helpful when con- tacting 3ware customer support with questions or for troubleshoot- ing. Its text format allows you to select t...

  • Page 139

    Checking array status www.3ware.Com 129 before sending an e-mail or calling 3ware customer service, it is a good idea to take a snapshot of the details display so that you can respond to questions about your system configuration to the cus- tomer support representative. The monitor display (see figu...

  • Page 140

    3ware escalade storage switch user guide 130 www.3ware.Com the alarm display (see figure 53) keeps a log of all alarms, also called automatic event notifications (aens), that have occurred on the disk arrays. An alarm occurs when the storage switch requires attention, such as when a disk array becom...

  • Page 141: Password Setup

    Checking array status www.3ware.Com 131 the settings display (see figure 54) allows you to configure 3dm’s email notification, password, rebuild rate and cache set- tings. Figure 54. 3dm settings display password setup with password protection, using 3dm will require entering the password into the l...

  • Page 142

    3ware escalade storage switch user guide 132 www.3ware.Com note: do not select the enable box in the 3dm set- tings display before performing these steps. 1 enter the current password in the current password box of the 3dm settings display (see figure 54). Note: if password protection is being confi...

  • Page 143

    Checking array status www.3ware.Com 133 figure 55. 3dm login display enable/disable password protection with the 3dm password utility enabled, using 3dm will require entering the password into the login display shown in figure 55. To enable password protection, be sure to perform the setup procedure...

  • Page 144: Selecting Rebuild Rate

    3ware escalade storage switch user guide 134 www.3ware.Com selecting rebuild rate the 3dm settings display allows you to choose between a faster i/ o rate or a faster rebuild rate. Once the rate is selected, this func- tion is only active during rebuilds. Click on the desired rate in the rebuild rat...

  • Page 145: Mirrored Array

    Mirrored array maintenance www.3ware.Com 135 mirrored array maintenance from the 3dm configure display (see figure 56), you can desig- nate an available drive as a hot spare, schedule rebuilds and media scans, or remove and add a drive as part of a hot swap procedure. To access the configure display...

  • Page 146

    3ware escalade storage switch user guide 136 www.3ware.Com figure 56. 3dm configure display.

  • Page 147: Specifying A Hot Spare

    Mirrored array maintenance www.3ware.Com 137 specifying a hot spare escalade storage switches give you the option to specify a hot spare from one of your available drives. Hot spares should be selected after mirror creation. Refer to creating a disk arrayin the 3ware disk array configuration utility...

  • Page 148

    3ware escalade storage switch user guide 138 www.3ware.Com 3 physically remove the failed drive and replace it with a new drive. 4 click on the check box of the new drive. 5 click the add drive button. 6 click on the check boxes of the members of the array to be rebuilt. This should include the new ...

  • Page 149

    Mirrored array maintenance www.3ware.Com 139 figure 57. 3dm help display.

  • Page 150

    3ware escalade storage switch user guide 140 www.3ware.Com.

  • Page 151: Troubleshooting:

    Troubleshooting www.3ware.Com 141 troubleshooting: problems and solutions note: for more troubleshooting tips and frequently asked questions, refer to 3ware’s support web page at http://www.3ware.Com/support. Hardware installation q1: the rail on the storage switch doesn't fit in the case. Use a scr...

  • Page 152: Software Installation

    3ware escalade storage switch user guide 142 www.3ware.Com q5: some of the drives do not appear in the disk array con- figuration utility’s main display. Your drives are not connected properly to the storage switch. Check that both the power and ata cables are connected properly and that the drives ...

  • Page 153

    Troubleshooting www.3ware.Com 143 • if you installed your operating system when you installed the storage switch, you may have made a mistake in installing the operating system. Reinstall your operating system. Q9: under windows nt, disks show up at boot time but don’t show up in disk administrator....

  • Page 154

    3ware escalade storage switch user guide 144 www.3ware.Com windows 98 fdisk uses 16 bit integers to store the number of megabytes for each storage device. The largest capacity it can dis- play correctly is 65,353mb. For example, 37g in hex is 08bba and if you stripe two drives to create a 74g partit...

  • Page 155: Screen Display Messages

    Troubleshooting www.3ware.Com 145 c. Choose start > run from the taskbar and enter the following command: a:\install.Exe note: alternatively, a command window can be opened into which you can type the command at a prompt. D. Follow the instructions that appear. E. Proceed with the instructions to “i...

  • Page 156

    3ware escalade storage switch user guide 146 www.3ware.Com figure 58. Installation or removal dialog box figure 59. A warning for all software removal requests figure 60. Confirmation of successful software removal.

  • Page 157

    Troubleshooting www.3ware.Com 147 figure 61. Administrator privileges required warning figure 62. Firmware upgrade requirement warning figure 63. System reboot request.

  • Page 158

    3ware escalade storage switch user guide 148 www.3ware.Com aen messages the aen messages issued by the storage switch when an error is detected are summarized in the table below. Descriptions of each are provided at the end of the table. Table 1: aen error messages message value aen_queue_empty 000h...

  • Page 159

    Troubleshooting www.3ware.Com 149 aen 001h soft_reset the storage switch has detected a soft reset from the device driver. Soft resets are normal at driver load and unload time. If the storage switch fails to respond to the device driver within a reasonable amount of time, the device driver may issu...

  • Page 160

    3ware escalade storage switch user guide 150 www.3ware.Com aen 002h aen_degraded_unit an error has been encountered and the array is operating in degraded (non-redundant) mode.The user should replace the bad drive as soon as possible and initiate a rebuild. Aen 003h aen_controller_error the storage ...

  • Page 161

    Troubleshooting www.3ware.Com 151 replacing the missing or dead drive and initiating a rebuild will change the state of the array from an incomplete unit to ok. Aen 007h aen_init_done the storage switch has completed the initialization sequence and performs the initialization step at array creation ...

  • Page 162

    3ware escalade storage switch user guide 152 www.3ware.Com possible causes of aport time-outs include a bad or intermittent disk drive, power cable or ata interface cable. Aen 00ah aen_drive_error as part of the recovery mechanism of the storage switch, various drive failures can be detected and if ...

  • Page 163

    Troubleshooting www.3ware.Com 153 dancy check (crc) for all ata data that is transferred. If the data becomes corrupted between the drive and the storage switch (e.G., an intermittent cable connection) the storage switch detects this as a udma crc or cable error. The storage switch then retries the ...

  • Page 164

    3ware escalade storage switch user guide 154 www.3ware.Com aen 024h aen_sbuf_fail the storage switch, as part of its data integrity features, performs diagnostics on its internal ram devices. Once a day, a non-destruc- tive test is performed on the cache memory. Failure of the test indi- cates a fai...

  • Page 165

    Troubleshooting www.3ware.Com 155 performs a checksum of the dcb area to ensure consistency. If an error occurs, please contact 3ware technical support. The drive’s dcb has been corrupted. Aen 028h aen_dcb_bad_version during the evolution of the escalade product line, the format of the dcb has been ...

  • Page 166

    3ware escalade storage switch user guide 156 www.3ware.Com • raid 10. One side of the mirror does not equal the other side. • raid 5. The parity data does not equal the user data. For jbod and raid0, the most likely cause of the error is a grown defect in the drive. For out-of-synchronization mirror...

  • Page 167: Appendix A

    Www.3ware.Com 157 appendix appendix a compliance and conformity statements federal communications commission radio frequency interference statement this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are ...

  • Page 168

    3ware escalade storage switch user guide 158 www.3ware.Com microsoft windows hardware quality lab (whql) 3ware, inc. Is committed to microsoft windows hardware quality labs (whql) certification for all its products. However, a product’s software drivers are typi- cally submitted for certification at...

  • Page 169: Appendix B

    Www.3ware.Com 159 appendix appendix b warranty, technical support and service limited warranty 3-year hardware warranty: 3ware, inc. Warrants this product against defects in material and workmanship for a period of thirty-six (36) months from the date of original purchase. 3ware, at no charge and at...

  • Page 170

    3ware escalade storage switch user guide 160 www.3ware.Com are the sole warranties and are in lieu of all other war- ranties, expressed or implied, including warranties or fit- ness for particular purpose and merchantability. State law provisions this warranty gives you specific legal rights and you...

  • Page 171

    Www.3ware.Com 161 appendix for specific answers to questions or to give feedback about the product, visit our web site at www.3ware.Com/support and use our convenient e-mail form. 3ware also offers toll-free (877) 883-9273 and (650) 327-8600 direct phone support dur- ing normal business hours. Sales...

  • Page 172

    3ware escalade storage switch user guide 162 www.3ware.Com.

  • Page 173: Index

    Www.3ware.Com 163 index numerics 3dm 117 3dm disk management utility 117 3dm for windows 118 3ware bios 142 a accelerated graphics port (agp) 19 array configuration utility 23 array status 125 ata cables 142 ata/100 18, 20 ata/66 18 auto rebuild 43, 44 auto rebuild of a mirrored array 43, 137 b back...

  • Page 174

    3ware escalade storage switch user guide 164 www.3ware.Com force continue on rebuild 138 h hardware installation 17 hot spare 23, 34, 137 hot swap 12 j jbod 26 jbod (just a bunch of disks) 26 l linux 14 m maintaining a disk array 36 modifying a disk array 34 motherboard boot sequence 21 o operating ...