AAMP of America iSimple Owner's Manual - page 22
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16. Troubleshooting
Symptom
Cause
Remedy
Radio shows “DEV
INIT”
Media Gateway
device is initializing.
This only occurs the first time the
Media Gateway is powered on.
Wait a few minutes, cycle ignition
off and on then enter SAT mode.
When trying to test
operation the radio
does not power up.
Radio is not
grounded
Nissan radios get their ground
from the mounting screws. Insert
the radio back into the dash and
tighten down a bolt to provide a
solid ground to the
I can not adjust
the audio settings
(Bass & Treble)
while listening
to the Media
Gateway
Due to the way the
Media Gateway
communicates with
the radio the text
display will not allow
audio controls to be
shown.
Switch to the factory radios FM/
AM or CD mode to adjust audio
settings.
Radio shows iPod
not connected.
iPod cable is not
connected to iPod or
Gateway.
Verify the docking cable is
connected to the Media Gateway
and the iPod.
I can not correctly
browse the iPod
through the radio.
The iPod firmware
may be out of date.
Update the iPod firmware for free
at http://www.apple.com/ipod/
download.
I have updated
my iPods firmware
and still have
control issues.
Sometimes the iPod
needs to be reset.
Press and hold the center click
and menu buttons for 10 seconds.
This will re-boot the iPod. YOU
WILL NOT LOSE MUSIC on the
iPod by doing this reset.
I don’t see iPod
artist or song
information on the
screen.
The radio is
displaying a different
text field.
Press the display button to see the
correct text field. If the problem
persists please see the “Dipswitch
Overview” section.
I can’t use my
iPod’s click wheel
to select music.
The iPod is in
external control
mode. This allows
text to be displayed
on the radio screen
Press the Aux/Sat button and
select the AUX source to control
the iPod from the click wheel.
The Media
Gateway does not
recognize the HD
tuner (HDRT).
The HD tuner
was not properly
connected when
the PXAMG was
first connected and
initialized.
HDRT must be connected
before the PXAMG is plugged
in. Disconnect the PXAMG from
the vehicle harness for at least
5 minutes. Verify the 8 pin DIN
HDRT cable is securely connected
at both ends before reconnecting
the vehicle harness.
Troubleshooting (cont)
Symptom
Cause
Remedy
When I listen to
the factory AM or
FM radio there
is only static, no
audio.
Factory antenna
cable is connected
to the HD radio
tuner.
Use Media Gateway to access
HD radio source. This will provide
all AM and FM reception for your
vehicle.
No AM or FM
reception using the
HD radio source.
Factory antenna
cable is not
connected to the HD
radio tuner (HDRT).
Remove the factory antenna plug
from the factory radio and connect
to the HDRT module. **NOTE
- some vehicles need to use an
aftermarket antenna adapter to
make this connection.
HD radio station
quality fluctuates
or is lost randomly.
The HD tuner is
temporarily losing
reception of the
Digital HD radio
broadcast signal.
This is expected performance.
The digital HD radio playback
will resume in areas of higher
broadcast signal strength.
The Seek or Tune
Forward command
is actually doing
Seek or Tune
reverse.
The seek and tune
buttons have not
been set to the
proper configuration.
Please see the Important
Configuration Process in the
HD Radio operation section that
applies to your specific vehicle.
The Seek button
is doing Tune
commands and
the Tune button
is doing Seek
commands.
The dipswitches
have not been set
properly.
Please see the Dipswitch Setting
and Dipswitch Overview section.