Abode ASVC4001 pro+ User Manual - Problem Solving
Problem Solving
PROBLEM
POTENTIAL REASON
POSSIBLE SOLUTION
Cannot assemble handle
(unplug before
assembling)
1. The screw is missing
1. Contact customer services for spare parts.
2. The hanlde is loose
2. Have you tightened the screw with a
screwdriver? Ensure it is fully tightened.
3. The handle is the wrong
way round.
3. Ensure that the handle is inserted the right way
round. It will only fit in one way.
The product is not
working
1. There is no power to the
cleaner
1. A. Check that the cleaner is plugged in at the
mains, secured and switched on. Verify that the
fuse or breaker is functioning properly or contact
an electrician.
B. Turn the on/off dial clockwise for vacuum
function and anticlockwise for steam.
C. The internal fuse has blown. Contact customer
services.
2. The power cord may be
damaged
2. If so, it must be replaced by the manufacturer or
similarly qualified person.
The vacuum will not pick
up dirt/debris
1. The steam base is
attached (the steam base
will prevent the vacuum
functioning)
1. Remove the steam base, securing with your foot
on the back of the base and lifting the cleaner
away.
2. The dust container is full 2. Remove the dust container, pressing the clip at
the bottom upwards, and pulling away. Twist dust
cup cover anticlockwise and lift to open. Tip over a
bin, empty and re-insert.
3. The filter is blocked
3. When the dust cup is removed, twist the dust
cup cover anticlockwise and lift up. Pull filter frame
out and remove the 2 filter layers. Rinse thoroughly
in luke warm water and leave to dry before re-use.
Follow the instructions on pages 16 and 17.
Filter may need replacing about once every 12
months, contact customer services.
4. The unit is being used on
carpet
4. The Vac & Steam is a hard floor cleaner only and
performance will be reduced on carpets.
Accessory/Part missing
1. Accessory not been
included with the product
1. Check the spare parts section of the instructions
to ensure you have all of the parts. If a part is
missing, contact customer services.
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