Abode ASVC4001 pro+ User Manual - Problem Solving
Problem Solving
PROBLEM
POTENTIAL REASON
POSSIBLE SOLUTION
Difficulty removing parts
1. Difficult to remove dust
cup and filter.
1. Press and hold in clip at the bottom of the dust
cup and pull outwards. Remove dust cup cover by
twisting anticlockwise and lifting. To remove filter,
lift filter frame from the top of the dust cup cover
and remove the 2 filter layers.
Coverting from vacuum
to steam
1. Clipping on the base
1. Place the front of the unit base into the steam
frame first, lowering the back of the unit base until
it secures in place. Remember to attach the mop
pad.
The unit is not steaming
1. The unit has no
water/the tank needs
refilling
1. Fill the water tank as per instructions on page 13
of information booklet.
2. The dial has not be set to
steam
2. Turn the on/off dial anticlockwise for steam
function.
3. The unit is in the upright
position
3. The unit features auto cut-off in the upright
position. Place foot on unit base and tilt unit
backwards to activate steam.
4. The water has not had
time to heat
4. Allow 30 seconds once switched on and dial
turned to 'steam' for the water to heat sufficiently
to produce steam.
The floor is not being
cleaned/
The mop pad is not
attaching
1. The steam base is not
attached
1. Ensure the steam base is attached and that the
mop pad is secured in place by the velcro - refer to
page 13 of information booklet.
Steam emitted from the
body of the product
1. You have converted
straight from steam to
vacuum function
1. Wait 10 minutes for the unit to cool before
turning back to steam function. It is recommended
to vacuum all rooms before steaming.
Damage to parts
1. One of the parts has
arrived damaged or has
become damaged from use
1. Do not use the product and contact customer
services. If the main body of unit base has been
damaged the product will need to be returned.
Contact customer services.
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