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  5. User Manual

Accu-Chek GO User Manual

Summary of GO

  • Page 1

    User’s manual exclusively for long-term care ® go.

  • Page 2: Introduction

    Introduction the accu-chek ® go blood glucose system is a state-of-the art precision instrument that will enable you to test blood glucose simply and with confidence. The blood glucose meter is designed and approved to quantitatively measure the concentration of glucose in capillary whole blood samp...

  • Page 3: Contents

    Contents chapter 1: understanding the accu-chek go system ..............................................................................4 connecting (or changing) the battery .....................................................................................................6 setting the time and d...

  • Page 4

    Chapter 3: testing blood glucose ............................................................................................................18 tips for testing by healthcare professionals ........................................................................................21 understanding blood ...

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    Screen messages and troubleshooting .................................................................................................37 possible sources of error......................................................................................................................46 chapter 6: technic...

  • Page 6

    Chapter 1: understanding the accu-chek go system 1 liquid crystal display (lcd) 2 m button ("memory") 3 s button ("set") 4 measurement optics cover 5 test strip guide 6 test strip ejector 7 code key slot 8 code key 9 battery tray 10 battery chapter 1: understanding the accu-chek go system 4 accu-che...

  • Page 7

    9 battery tray 11 infrared interface chapter 1: understanding the accu-chek go system 5 accu-chek customer care service center 1-800-440-3638 9 11.

  • Page 8

    Connecting (or changing) the battery the accu-chek go meter is sold complete with one lithium battery (type cr2430 or dl2430) already inserted. A plastic film protects the battery against becoming drained prematurely. Before using the meter, remove the film covering the battery as follows: 1. Use yo...

  • Page 9

    Note: as long as you change the battery within one minute, the date and time settings will be retained. Note: healthcare professionals should dispose of used batteries according to their facility’s guidelines. Setting the time and date 1. Briefly press (for less than 3 seconds). The meter is now tur...

  • Page 10

    4. Press to change the hour, and then press . 5. Repeat step 4 by pressing to choose the function and then entering the setting with until the minutes, day, and month are set. The date and time are set in the following sequence: note: if you do not set the date and time, a series of zeros will be di...

  • Page 11

    Setting the alarm clock function once you have set the time and date, the alarm function appears. The alarm clock is designed to alert the operator that it is time to conduct glucose testing. Note: in a multiple resident environment, each resident may require testing at different times. The recommen...

  • Page 12

    If you have turned on the alarm clock function, a reminder beeper will sound at the set times with tones at 1- second intervals for 20 seconds. You can turn off the alarm within these 20 seconds by pressing either button. Note: if the meter is already turned on at one of the set alarm times, the ala...

  • Page 13

    Setting the hypoglycemic (hypo) warning once you have confirmed the beep tone setting with , you have the option of turning on the hypo warning and setting a hypo warning threshold (you can program one of three thresholds). This warning appears in the form of a flashing “hypo?” message in the displa...

  • Page 14

    Coding the meter change the code key every time you open a new box of test strips. 1. Slide the new code key from its holder at the bottom of the vial. 2. With the meter off, insert the code key into the code key slot. It should snap into place. 3. When you insert a test strip, make sure the code nu...

  • Page 15: Chapter 2: Control Testing

    Chapter 2: control testing why run control tests? Control tests ensure that both the meter and the test strips are working properly and giving reliable results. You should run a control test when: • the meter is new • you open a new box of test strips • you insert a new battery • you clean the meter...

  • Page 16

    Running a control test for control testing, you’ll need the meter, test strips, bottles of control solution, and a napkin or paper towel. Ensure that the measurement optics cover is in place. For more information, see chapter 5: maintenance and troubleshooting. 1. Remove a new test strip from the vi...

  • Page 17

    Note: once the flashing blood drop appears on the screen, you have 90 seconds to apply solution to the strip. Please always wait for this indicator and do not apply control solution prematurely or the meter may give an incorrect reading. 5. Briefly roll the bottle of control solution, open it, squee...

  • Page 18

    8. To remove the test strip, hold the meter so the test strip points straight down and push the test strip ejector forward as far as it will go. (the meter turns off automatically.) dispose of the test strip in a proper waste container. Understanding control test results when a control test result i...

  • Page 19

    When a control test isn’t within the acceptable range, there could be several reasons. Follow these steps to find out why: troubleshooting checks action 1. Check the expiration dates of the test strips replace control solution or test strips that have and control solutions. Expired or control soluti...

  • Page 20

    Chapter 3: testing blood glucose before running the first blood glucose test, make sure you set up the meter properly and run control tests. See chapters 1 and 2 for details. Ensure that the measurement optics cover is in place. For more information, see chapter 5: maintenance and troubleshooting. 1...

  • Page 21

    Note: if the symbol (test strip expired) appears at the bottom of the display, it indicates that the test strip is past its expiration date. Check the expiration date on the label of the test strip vial. Also check that you have inserted the code key that came with that vial of test strips. The date...

  • Page 22

    7. An hourglass symbol will appear on the screen. After 5 seconds the test result will appear. To help remember specific events that might have influenced a specific blood glucose result, you can add a flag–an asterisk–to mark those results in the memory. To flag the result before you begin the test...

  • Page 23

    Tips for testing by healthcare professionals • wear gloves. • always use the test strip ejector to remove a used test strip. • for each person use a separate lancet and lancing device or a single-use lancet device, which is specially intended for this type of application. • discard used lancets and ...

  • Page 24

    Understanding blood glucose results normal blood sugar ranges the fasting adult blood glucose range for a non-diabetic is between 70 mg/dl and less than 110 mg/dl 1 . Two hours after meals, the blood glucose range for a non-diabetic is less than 140 mg/dl 2 . Symptoms of high or low blood sugar bein...

  • Page 25

    Unusual test results if the displayed result does not reflect clinical symptoms, or seems unusually high or low, follow these steps: 1. Run a control test (see pages 14 - 15) 2. Repeat the blood sugar test (see pages 18 - 20) if the control test confirms that the meter is working properly, and you h...

  • Page 26

    Important information for healthcare professionals using the accu-chek go system in a multiple resident environment the accu-chek go system is not designed to be a data storage device in a multiple resident environment. This means that the use of the meter does not replace the need for documentation...

  • Page 27

    • test strip and control solution lot numbers • operators trained to perform testing you may need to develop logs or modify existing templates to document the performance and review of these records. Please call the accu-chek customer care service center at 1-800-440-3638 for a sample template. When...

  • Page 28

    Storing the supplies make sure you close the test strip and control solution bottles tightly after each use. You can keep all the testing supplies in the carrying case. Store the carrying case (and everything in it) where it won’t be exposed to heat or moisture. Never store test strips in areas of h...

  • Page 29

    Sources of interference strong electromagnetic fields may interfere with the proper operation of the meter. Do not use this meter in close vicinity to sources of strong electromagnetic radiation. To avoid electrostatic discharge, do not use the meter in a very dry environment, especially one in whic...

  • Page 30

    Chapter 4: using the meter’s memory the meter automatically stores up to 300 test results, and you can review them at any time. If you’ve set the date and time (see pages 7 - 8), this information is stored and displayed with the test results. If you haven’t set the date and time, test results are si...

  • Page 31

    Viewing test results • with the meter off, press and release . The most recent test result appears. • press and release . Result number "2" is displayed. Keep pressing and releasing to see older results, or hold it down to scroll through the results. • press to turn off the meter. Viewing trend info...

  • Page 32

    • press and at the same time to display the 7-day average. • press and at the same time to display the 14-day average. By repeating this step, you can scroll through the 7-, 14-, and 30-day averages. • press to exit from the "average" screen and return to normal memory mode, showing the last result ...

  • Page 33

    Chapter 4: using the meter’s memory 31 accu-chek customer care service center 1-800-440-3638 downloading the meter to a computer or pda you can transfer the stored results to a computer or pda to track, identify, and print them out. We offer software and cables to help you download the results from ...

  • Page 34

    4. Turn on the meter by keeping pressed until "pc" flashes on the display, indicating that the meter is ready to communicate. 5. After the information has been transferred to your computer, "end" appears in the display. 6. Press to turn off the meter. Note: the computer or pda may automatically turn...

  • Page 35

    Chapter 5: maintenance and troubleshooting cleaning the meter during testing, blood is applied to the test strip and does not enter the meter. This helps reduce the need to clean the meter. Should the measurement optics become dirty, an e4 or e5 error message will display and the accu-chek go meter ...

  • Page 36

    If there is blood in the test strip opening or the meter displays the e4 or e5 message, follow these steps to clean it: 1. Remove the measurement optics cover by pushing up on the right-hand side (where the arrow is) and lifting it off. 2. Clean the measurement optics with a cotton swab dampened sli...

  • Page 37

    Notes: some cleaning methods can damage the meter. To protect the meter, do not: • spray any cleaning solution directly onto the meter. • put the meter under water (or any liquid). • pour liquid into the meter. A potential infection risk exists. Medical staff and other persons using the accu-chek go...

  • Page 38

    Performing a full display check the accu-chek go meter needs little or no maintenance with normal use. It automatically tests its own systems every time you turn it on, and lets you know if something is wrong. (see pages 43 - 45 for error messages and what to do about them.) the standard power-on di...

  • Page 39

    Screen messages and troubleshooting this message appears... And means: mem • in memory mode • this is a value saved in memory. Code • after the display test in association • check the code number with the code number • (flashing) after the display test • the code key is missing mg/dl • during the di...

  • Page 40

    This message appears... And means: • in test mode • while the result is displayed (test and memory) • the temperature is/was at the limits of the permitted range at the time of testing. Do not use the result as a basis for therapeutic decisions. • in all modes • when this symbol first appears, you c...

  • Page 41

    This message appears... And means: • during testing, when turned on • this is/was a control test. • alongside results in memory • in all modes • the expiration date of the test strips you are currently using has been exceeded. Change the test strips and code key. Check the date and time settings. Th...

  • Page 42

    This message appears... And means: • in set mode • the beep tone can be turned on or off. • in set mode • marks the alarm clock settings. • with the alarm clock call • visual display during the 20 second alarm clock call. • in test mode • at least one alarm time has been set. • (flashing) in test mo...

  • Page 43

    This message appears... And means: • (flashing) in test mode • the most recent result is below the hypo threshold you selected. • (flashing) in memory mode • the stored result was below the hypo threshold you selected. Chapter 5: maintenance and troubleshooting 41 accu-chek customer care service cen...

  • Page 44

    Chapter 5: maintenance and troubleshooting 42 accu-chek customer care service center 1-800-440-3638 this message means: the meter is in memory mode, but no result has been saved yet. No 7/14/30 day average can be calculated, because • no results have been saved in the past 7, 14, or 30 days • the da...

  • Page 45

    Accu-chek customer care contents 43 service center 1-800-440-3638 the test strip has been inserted incorrectly or incompletely. Gently insert the test strip with the arrows pointing toward the meter, until it will go no further. The wrong code key is inserted. Insert the code key that came with the ...

  • Page 46

    Chapter 5: maintenance and troubleshooting 44 accu-chek customer care service center 1-800-440-3638 dirty optics. Clean the measurement optics (chapter 5). The test strip was in the meter for too long (longer than 90 seconds) after testing. When you perform the next test, eject the test strip immedi...

  • Page 47

    Accu-chek customer care contents 45 service center 1-800-440-3638 turn off the meter and repeat the test. If the error persists, please contact the accu-chek customer care service center at 1-800-440-3638. The code key is missing or is defective. Replace the code key. The temperature of the meter is...

  • Page 48

    Possible sources of error if you receive frequent error messages, or if you often obtain questionable results, please check the following: • are only accu-chek go test strips being used with the meter? • does the code number on the display match the number printed on the test strip vial? • does the ...

  • Page 49

    Chapter 6: technical information product limitations please read the literature packaged with the test strips to find the latest information on product specifications and limitations. Specifications display 96-segment liquid crystal display automatic power-off 1-2 minutes after last button press pow...

  • Page 50

    Meter storage conditions -13ºf to 158ºf (-25°c to 70°c) test strip storage conditions refer to the test strip package insert relative humidity operating range less than 85% memory capacity 300 blood glucose results with date and time, 7, 14, and 30 day averages dimensions (l x w x d) 4.5 x 1.8 x 0.7...

  • Page 51: Notes -

    Product safety information explanation of symbols and notes accu-chek customer care contents 49 service center 1-800-440-3638 chapter 6: technical information 49 accu-chek customer care service center 1-800-440-3638 ▲ ! Caution please refer to safety- related notes in accompanying documentation. 3-v...

  • Page 52

    Warranty accu-chek go limited 3-year warranty roche diagnostics warrants to the original purchaser of the meter that the accu-chek go meter will be free from defects in materials and workmanship for three years from the date of purchase. If, during this three-year period, the meter does not work pro...

  • Page 53

    Some states do not allow limitations on how long an implied warranty will last or the exclusion of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, which vary from state to state. Non-warranty service poli...

  • Page 54

    Caution: a restricted license limits use of the accu-chek go system — read carefully the limitations recited below. The accu-chek go system (meter, including the code key, and test strips) and its use are protected by us patent nos. 5,463,467; 5,206,147; 6,707,554 and 5,366,609. A license to use the...

  • Page 55

    Patent information this product is protected by us patent nos. 5,463,467; 6,707,554; 5,206,147; 5,240,860; 5,334,508, 5,382,523; 5,521,060; 6,036,919; 6,696,024; 6,207,000; and 6,455,001. Additional supplies the following supplies and accessories are available from your authorized roche diagnostics ...

  • Page 56

    References 1. Stedman, thomas lathrop. Stedman’s medical dictionary, 27th edition, 1999, pg. 755. 2. American diabetes association, "clinical practice recommendations 2003." diabetes care, vol. 26, supplement 1, pg. S22. Chapter 6: technical information 54 accu-chek customer care service center 1-80...

  • Page 57

    Accu-chek customer care contents 55 service center 1-800-440-3638 alphabetical index a additional supplies, 53 alarm clock function setting, 9–10 b battery removing protective film, 6 replacing, 6 symbol, 38 beep tone setting, 10 c cleaning meter, 33–35 coding, 12 control testing, 14–15 ranges, 16 d...

  • Page 58

    E electromagnetic interference, 27 electronic notebook, 28–30 averages, 29–30 retrieving results, 29 entering settings alarm clock function, 9–10 basic settings, 7–11 beep tone, 10 hypo indicator, 11 time and date, 7–8 error messages, 43–45 h hypo warning, 11 i infrared interface, 31–32 m measuremen...

  • Page 59

    Accu-chek customer care contents 57 service center 1-800-440-3638 q quality control testing, 13–15 control readings, 16–17 display check, 36 r relative humidity, 26, 48 repair service, 50–51 results display messages, 37–42 drop symbol, 14, 40 hypo indicator, 11, 41 memory, 28–30 temperature, 17, 26,...

  • Page 60

    T technical data, 47–49 temperature range storing, 17, 26 test strip ejector, 20 testing, 18–20 healthcare professionals, 21 measurement conditions, 48 memory, 28–30 range (blood glucose), 22 sources of error, 46 understanding results, 16–17, 22–23 testing procedure, 14–15, 18–20 time setting, 7–8 t...

  • Page 61

    Notes.

  • Page 62

    Notes.

  • Page 63: Ccu

    Accu-chek customer care service center 1-800-440-3638 ©2006 roche diagnostics. All rights reserved. Roche diagnostics gmbh sandhofer strasse 116 d-68298 mannheim assembled for and distributed in the u.S.A. By roche diagnostics 9115 hague road indianapolis, in 46256 made in ireland accu-chek, accu-ch...