- DL manuals
- Acer
- Desktop
- Aspire M3300
- Service Manual
Acer Aspire M3300 Service Manual
Summary of Aspire M3300
Page 1
I aspire m3300 service guide service guide files and updates are available on the aipg/csd web; for more information please refer to http://csd.Acer.Com.Tw printed in taiwan.
Page 2
Ii revision history please refer to the table below for the updates made on aspire m3300 service guide. Date chapter updates.
Page 3
Iii copyright copyright © 2009 by acer incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...
Page 4
Iv conventions the following conventions are used in this manual: screen messages denotes actual messages that appear on screen. Note gives bits and pieces of additional information related to the current topic. Warning alerts you to any damage that might result from doing or not doing specific acti...
Page 5: Preface
V preface before using this information and the product it supports, please read the following general information. 1. This service guide provides you with all technical information relating to the basic configuration decided for acer's "global" product offering. To better fit local market requireme...
Page 6
Chapter 1 system specifications 1 f e a t u r e s … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … … . . . 1 m a i n b o a r d p l a c e m e n t … … … … … … … . . … … … … … … … … … … … . … … … … … … … … 6 b l o c k d i a g r a m … … … … … … … . . … … … … … … … … … … … . … … … … … ...
Page 7
1 system specifications features operating system microsoft windows vista home premium sp1 32/64bit microsoft windows vista home basic sp1 32bit freedos linpus linux console mode linpus linux x-windows mode processor socket type: amd socket am3 processor type: am3 cpus chipset amd rs780 + amd sb710 ...
Page 8
2 pci express slot type: x1 pci express x1 slot quantity: 1 pci slot type: pci 2.25v slots pci slot quantity: 2 fdd slot quantity: 1 design criteria: should support 1.44mb/3 mode 3.5” devices ide slot type: 40pin pata ide slot slot quantity: 1 transfer rate support: ¾ pio mode: 0/1/2/3/4 ¾ ata mode:...
Page 9
3 device requirements: audio-0002 2 s/pdif-out header (1*4) 1 internal speaker header (2*4) 1 front panel audio header (2*5) add hd de-pop ckt (the attachment is the reference, please propose your solution) s/n ratio: 90 db at rear output jack lan controller: marvell 8071 gigabit ethernet controller...
Page 10
4 1 2x5pin onboard jumper bios bios type: ami kernel with acer skin size: 4mb or 8mb note: boot rom should be included (pxe function should be built in with default and rpl function is optional by service bios) bios shall auto detect fdd to avoid checksum error when boot i/o connector controller: su...
Page 11
5 1 2*5 pin intel fpio spec. Microphone in/ headphone out pin connectors 1 1*4 s/pdif out header (for alc888s sku) 2 3 pin cpu fan connector 1 3 pin system fan connector with linear circuit 1 24pin + 4pin atx interface ps3/ps2 sps connector 1 2*7 pin front panel io header 1 jumper for clear cmos 1 o...
Page 12
6 block diagram block diagram.
Page 13
7 aspire m3300 front panel the computer’s front panel consists of the following: label description 1 acer logo 2 optical drive 3 card reader 4 power button 5 aspire logo.
Page 14
8 aspire m3300 rear panel 1 9 2 4 5 8 7 11 3 4 10 6 label description label description 1 power card socket 7 fan aperture 2 ps/2 keyboard connector 8 ps/2 mouse connector 3 hdmi connector 9 system fan 4 usb 2.0 connector 10 monitor connector 5 lan connector 11 1394 connector 6 audio connector 12.
Page 15: Processor
9 hardware specifications and configurations processor item specification type processor type: am3 cpus socket amd socket am3 minimum operating speed 0 mhz (if stop cpu clock in sleep state in bios setup is set to enabled.) bios item specification bios code programmer ami kernel with acer skin bios ...
Page 16: Bios Hotkey List
10 bios hotkey list hotkey function description del enter bios setup utility press while the system is booting to enter bios setup utility. Main board major chips item specification north bridge amd rs780 south bridge amd sb710 apg controller amd rs780 super i/o controller super i/o ite 8718 audio c...
Page 17: Memory Combinations
11 memory combinations slot memory total memory slot 1 1gb/2gb 1gb~2gb slot 2 1gb/2gb 1gb ~2gb slot 3 1gb/2gb 1gb ~2gb slot 4 1gb/2gb 1gb ~2gb maximum system memory supported 1gb ~8gb system memory item specification memory slot number 4 slot support memory size per socket 1gb/2gb support memory typ...
Page 18: Audio Interface
12 audio interface item specification audio controller rs780 audio controller type alc888s audio channel codec 7.1 audio function control enable/disable by bios setup mono or stereo stereo compatibility sound blaster pro/16 compatible mixed digital and analog high performance chip enhanced stereo fu...
Page 19: Sata Interface
13 sata interface item specification sata controller rs780 sata controller resident bus pci bus number of sata channel sata x 6 support bootable cd-rom yes floppy disk drive interface item specification floppy disk drive controller super i/o ite 8718 floppy disk drive controller resident bus isa bus...
Page 20: Usb Port
14 usb port item specification universal hci usb 2.0/1.1 usb class support legacy keyboard for legacy mode usb connectors quantity 4 ports for rear i/o 4 ports for front daughter board 2 ports for 3.5’’ card reader module environmental requirements item specification temperature operating +5°c ~ +35...
Page 21: Power Management
15 power management devices s1 s3 s4 s5 power button v v v v usb keyboard/mouse v v n/a n/a pme disabled disabled disabled disabled rct disabled disabled disabled disabled wor disabled disabled disabled disabled devices wake up from s3 should be less than devices wake up from s5 should be less than ...
Page 22
16 power management function(acpi support function) device standby mode independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). hard disk drive goes into standby mode(for ata standard interface). disable v-sync to control the vesa dpms monitor. resume ...
Page 23
17 system utilities the manufacturer or the dealer already configures most systems. There is no need to run setup when starting the computer unless you get a run setup message. The setup program loads configuration values into the battery-backed nonvolatile memory called cmos ram. This memory area i...
Page 24
18 entering setup power on the computer and the system will start post (power on self test) process. When the message of “press del to enter setup” appears on the screen, press the key of [delete] to enter the setup menu. Note: if the message disappears before you respond and you still wish to enter...
Page 25
19 the items in the main menu are explained below: parameter description production information this page shows the relevant information of the main board standard cmos features this setup page includes all the items in standard compatible bios advance bios features this setup page includes all the ...
Page 26
20 product information the screen below appears if you select product information from the main menu: the product information menu contains general data about the system, such as the product name, serial number, bios version, etc. This information is necessary for troubleshooting (maybe required whe...
Page 27
21 standard cmos setup select standard cmos features from the main menu to configure some basic parameters in your system the following screen shows the standard cmos features menu: bios security features klij: move enter: select item +/-/: value f10: save esc: exit f1: general help f9: optimized de...
Page 28
22 the following table describes the parameters found in this menu. Parameter description options system date to set the date following the weekday-month-date-year format week: from [sun.] to [sat.]. Determined by bios and is display only day: from [1] to [31] (or the maximum allowed in the month. Y...
Page 29
23 advanced setup the following screen shows the advanced setup: quick boot [enabled] quiet boot [enabled] 1st boot device [hard disk] 2nd boot device [sata:hl-dt-st bddv] 3rd boot device [usb:generic compac] 4th boot device [network:b02 d00 yu] optical disk drive priority [press enter] removable dr...
Page 30
24 the following table describes the parameters found in this menu. Parameter description options quick boot allows bios to skip certain tests while booting. This will decrease the time needed to boot the system [enabled], [disabled] 1 st boot device 2 nd boot device 3 rd boot device 4 th boot devic...
Page 31
25 advanced chipset setup parameter description options memory hole remapping you can reserve this area of system memory for isa adapter rom. When this area is reserved, it cannot be cached. The user information of peripherals that need to use this area of system memory usually discuss their memory ...
Page 32
26 integrated peripherals integrated peripherals onboard ide controller enabled] onboard sata controller enabled] onboard sata mode [ahci] onboard usb controller [enabled] legacy usb support [enabled] usb storage emulation [auto] usb storage emulation [auto] usb storage emulation [auto] usb storage ...
Page 33
27 the following table describes the parameters found in this menu. Parameter description options onboard ide controller this item is only available when onboard ide controller is enabled disabled/enabled onboard sata controller this item is only available when onboard sata controller is enabled dis...
Page 34
28 power management the power management menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use. The following screen shows the power management parameters and their default settings: the following table describe...
Page 35
29 pc health status the following table describes the parameters found in this menu: parameter description options cpu/system temperature detect cpu temperature automatically cpu/system fan speed (rpm) detect cpu/system fan speed status automatically system shutdown temperature the item displays the...
Page 36
30 frequency/voltage control parameter description options cpu spread spectrum always auto detect spread spectrum disabled/enabled atig spread spectrum always auto detect spread spectrum disabled/enabled src spread spectrum always auto detect spread spectrum disabled/enabled frequency/voltage contro...
Page 37
31 bios security features the following table describes the parameters found in this menu: parameter description options change supervisor password this item is only available when supervisor password is installed, if clear supervisor password, user password should also be cleared. All setup items w...
Page 38
32 load default settings this option opens a dialog box that lets you install defaults for all appropriate items in the setup utility. The following table describes the parameters found in this menu: parameter description options load default settings select the field loads the factory defaults for ...
Page 39
33 save & exit setup highlight this item and press to save the changes that you have made in the setup utility and exit the setup utility. The following table describes the parameters found in this menu: parameter description options save and exit press to save the changes that have made in the setu...
Page 40
34 exit without saving highlight this item and press to discard any changes that you have made in the setup utility and exit the setup utility. Parameter description options discard changes and exit setup press to discard any changes and exit the setup utility advance bios features cmos product info...
Page 41
35 machine disassembly and replacement to disassemble the computer, you need the following tools: wrist grounding strap and conductive mat for preventing electrostatic discharge. Wire cutter phillips screwdriver (may require different size). Note: the screws for the different components vary in size...
Page 42
36 general information before you begin before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the ac adapter and all power and signal cables from the system.
Page 43
37 disassembly procedure this section tells you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if available. Caution: before you proceed, make sure you have turned off the system and all peripherals connected to it..
Page 44
38 abengal ii aspire m3300 standard disassembly process bezel process: 1. According to the requirement, paste ati, os, cpu, hdmi and marketing label by sku..
Page 45
39 remove side cover process: 1. Put the computer on the worktable lightly. 2. Release left/right side cover with 4 screws then remove left/right side cover..
Page 46
40 remove cpu fan pipe process: 1. Release the cpu fan pipe. Remove cards process: 1. Release the slot cover tooless 2. Remove vga ､tv､modem card,the following list is for your reference about the mutual location relation (optional by sku). 1 2 3 4.
Page 47
41.
Page 48
42 remove hdd data cables process: 1. Remove master hdd data cable from m/b sata1/sata3(optional by sku). 2. Remove slave odd data cable from m/b sata2/sata4(optional by sku) remove slave hdd cable remove master hdd cable.
Page 49
43 remove odd data cable process: 1. Remove master odd data/power cable from master odd. Remove hdd power cable process: 1. Remove master hdd data cable from master hdd. 2. Remove slave hdd data cable from slave hdd..
Page 50
44 remove cables process: 1. Remove power sw cable cable from m/b. 2. Remove fi/o usb cable from m/b. 3. Remove mcr usb cable from m/b. 4. Remove card reader cable from m/b. 5. Remove audio cable from the “audio” port on m/b..
Page 51: Process:
45 remove hdd process: 1. Remove the screws and take out hdd bracket . 2. Remove two sides with 2 screws for each and then remove the master hdd and slave hdd. 3. Remove slave hdd from the second hdd location. (optional by sku) remove card reader process: 1. Remove card reader from chassis. Master h...
Page 52
46 remove odd process: 1. Remove bezel of chassis. 2. Remove master odd from the location. 3. Remove slave odd from the location. (optional by sku) remove cables process: 1. Remove m/b power cable from m/b “atx1”. 2. Remove 12 v power cable from m/b” jpw1” 3. Remove system fan cable from m/b”sys-f2”...
Page 53
47 remove system fan process: 1. Release four screws according to the following picture. M/b power cable.
Page 54
48 2. Remove sys fan (optional by sku) remove mother board process: 1. Release 8 pcs screws form the corresponding hole. 2. Release screws according to the following picture in turn. 3. Remove the mother board from chassis. Release four screws. 4 3 1 2.
Page 55
49 remove cpu cooler process: 1. Remove cooler power cable from m/b “cpu-f”. 2. Open the handle.And clip.Remove cooler from the retention module. Remove memory process: 1. Remove the first memory from dimm. 2. Remove the second memory from dimm2 (optional by sku)..
Page 56
50 remove cpu process: 1. Remove cpu according following the pictures..
Page 57
51 remove i/o shielding process: 1. Remove i/o shielding. Troubleshooting please refer to generic troubleshooting guide for troubleshooting information relating to following topics: power-on self-test (post) post check points post error messages list error symptoms list.
Page 58
52.
Page 59
53.
Page 60
54 atx_power: atx 24-pin power connector 9 8 7 6 5 4 3 2 1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 pin signal name pin signal name 1 +3.3 13 +3.3v 2 +3.3 14 -12v 3 com 15 com 4 +5v 16 ps_on 5 com 17 com 6 +5v 18 com 7 com 19 com 8 pwr ok 20 -5v 9 5vsb 21 +5v 10 +12v 22 +5v 11 +12v 23 +5v 12 +3....
Page 61
55.
Page 62
56.
Page 63
57 fru (field replaceable unit) list this chapter gives you the fru (field replaceable unit) listing in global configurations of aspire m3300 refer to this chapter whenever ordering for parts to repair or for rma (return merchandise authorization). Note: please note when ordering fru parts, that you...
Page 64
58 exploded diagram.
Page 65: Aspire M3300 Fru List
60 aspire m3300 fru list category description part number mainboard mainboard frs780f ati rs780 sb710 marvell 8071 atx w/o io bracket w/i 1394 lf onboard dvi d-sub mb.Sbt09.001 cpu cooler fan cooler k8_m2 avc z7ub008 avc fan7015 hi.12900.001 cpu amd phenom ii 925 kc.Ph202.925 amd phenom ii 805 kc.Ph...
Page 66
61 dvd super multi dsm16xs sata labelflash ku.0160d.045 bd combo hh dl 4x lf black bezel sata ko.0060d.001 bd rw hh dl 4x lf black bezel sata ku.0060d.001 tv-tuner pe988-a tv tuner card pcie hybrid atsc with s/w encoder tu.10500.038 card reader ioi 16-in-1 cr m1/m3 w/3.5", usb2.0, usbset ut330-lk cr...
Page 67
62 keyboard lite-on sk-9625 usb standard 104ks black us with new color ac-mt-018 kb.Usb0b.082.
Page 68: Intel Raid Sop (Windows)
Intel raid sop (windows) 2.Intel(r) matrix storage console 2-1:create a“raid ready” system into" raid 0" with two hard drives by‘create raid volume from existing hdd drive ’. Step 1: install vista os with one sata hdd. Step 2: shut down the system,then add one serial ata hard drive in the system. St...
Page 69
Picture2 step 5: click "next" at create a raid volume window. Picture3.
Page 70
Step 6: key the name in "volume name" and select "raid 0" in raid level. Picture4 step 7: select minimum hdd as "source hard drive". Picture5.
Page 71
Picture6 step 8: select menber hard drive(s). Picture7.
Page 72
Step 9: specify volume size then press "next". Picture8 step 10: press "next" to finish setup and start create raid0. Picture9 step 11: it may takes half and hours to create raid0.After create completely,it will ask to reboot to finish create raid0..
Page 73
2-2:create a“raid ready” system into" raid 1" with two hard drives by‘create raid volume from existing hdd drive ’. Step 1: install vista os with one sata hdd. Step 2: shut down the system,then add another serial ata hard drive in the system. Step 3: boot to os desktop, open the intel® matrix storag...
Page 74
2-3:create a“raid ready” system into" raid 5" with three hard drives by‘create raid volume from existing hdd drive ’. Step 1: install vista os with one sata hdd. Step 2: shut down the system,then add other two serial ata hard drives in the system. Step 3: boot to os desktop, open the intel® matrix s...
Page 75
Step 8: at least select two hdd as menber hard drive(s). Picture13 step 9: specify volume size then press "next". Step 10: press "next" to finish setup and start create raid5. Step 11: it may takes half and hours to create raid5.After create completely,it will ask to reboot to finish create raid5. 2...
Page 76
Picture14 step 7: select two hdds as "source hard drive". Picture15.
Page 77
Step 8: at least select two hdd as menber hard drive(s). Step 9: specify volume size then press "next". Step 10: press "next" to finish setup and start create raid 10. Step 11: it may takes half and hours to create raid 10.After create completely,it will ask to reboot to finish create raid10. 2-5:cr...
Page 78
Picture17 step 8: specify volume size then press "next". Picture18 step 9: press "next" to finish setup and start create raid 0. Step 10: it may takes half and hours to create raid 0.After create completely,it will ask to reboot to finish create raid 0..
Page 79: Intel Raid Sop
Step 1: step 2: step 3: step 4: picture1 step 5: step 6: at "integrated_peripherals" page "onchip sata type" item set is as "raid" mode,save and exit. During bios post, press to enter into intel raid setup utility,as picture1. Select "1" to enter create raid mode ,if there is no enough avalable spac...
Page 80
Picture2 step 7: picture3 select "raid0(stripe)" at "raid level"..
Page 81
Step 8: picture4 step 9: picture5 step 10: it will back to create raid interface,then press "esc" or select 4 to exit and install os. You can select the "strip size" and define raid capacity in "capactity". Press "create volume" to create raid0,it will pop the warning message that all data will be l...
Page 82
Step 1: step 2: step 3: step 4: step 5: step 6: step 7: picture6 step 8: step 9: step 10: 1-2: create sata raid 1 shut down the eut, unplug the power cable,connect two sata hdds to eut , check the eut all devices are connect/plug ok press "pwr-bttn" to power on the eut,load bios default setting . At...
Page 83
Step 1: step 2: step 3: step 4: step 5: step 6: step 7: picture7 step 8: step 9: step 10: 1-3: create sata raid 5 shut down the eut, unplug the power cable,connect three sata hdds to eut , check the eut all devices are connect/plug ok press "pwr-bttn" to power on the eut,load bios default setting . ...
Page 84
Step 1: step 2: step 3: step 4: step 5: step 6: step 7: step 8: picture8 step 9: step 10: 1-4: create sata raid 0+1 shut down the eut, unplug the power cable,connect four sata hdds to eut , check the eut all devices are connect/plug ok press "pwr-bttn" to power on the eut,load bios default setting ....
Page 85
2-6:create a“raid ready” system into" raid 1" with two hard drives by ‘create raid volume ’. Step 1: install vista os with one sata hdd. Step 2: shut down the system,then add another two serial ata hard drives in the system. Step 3: boot to os desktop, open the intel® matrix storage console. Step 4:...