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Acer Aspire Z5751 Service Manual

Other manuals for Aspire Z5751: User Manual, Service Manual
Manual is about: Acer Personal Computer User Manual

Summary of Aspire Z5751

  • Page 1

    Aspire 5517 service guide printed in taiwan service guide files and updates are available on the acer/csd web; for more information, please refer to http://csd.Acer.Com.Tw.

  • Page 2: Revision History

    Ii revision history please refer to the table below for the updates made on aspire 5517 service guides. Date chapter updates.

  • Page 3: Copyright

    Iii copyright copyright © 2009 by acer incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optica...

  • Page 4: Conventions

    Iv conventions the following conventions are used in this manual: screen messages denotes actual messages that appear on screen. Note gives bits and pieces of additional information related to the current topic. Warning alerts you to any damage that might result from doing or not doing specific acti...

  • Page 5: Preface

    V preface before using this information and the product it supports, please read the following general information. 1. This service guide provides you with all technical information relating to the basic configuration decided for acer's "global" product offering. To better fit local market requireme...

  • Page 6

    Vi.

  • Page 7: Table of Contents

    Vii table of contents system specifications 1 features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 system block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 your...

  • Page 8: Table of Contents

    Viii table of contents removing the power board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 removing the left speaker module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 removing the right speaker module . . . . . . . . . . . . . . . . ....

  • Page 9: Table of Contents

    Ix table of contents external mouse failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 other failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 intermittent problems . . . . . . . . . . . . . ....

  • Page 10: Table of Contents

    X table of contents.

  • Page 11

    Chapter 1 1 system specifications features below is a brief summary of the computer’s many features: operating system • genuine windows® vista™ platform • amd athlon™ 64 x2 dual-core processor • amd athlon™ 64 single-core processor • amd m780g chipset system memory • low-latency, high-bandwidth • 12...

  • Page 12

    2 chapter 1 • headphone/line out jack dimensions and weight • 372.3mm x 246.5mm x 26.8mm/40.6mm with id • weight communication • wireless • 802.11b/g/n wlan/wimax • mini pcie wireless lan module with with mini card slot • dual-band built-in antenna for wireless lan • lan • atheros ar8132l for 10/100...

  • Page 13

    Chapter 1 3 • kensington lock (7.5mm) environment • temperature: • operating: 5 °c to 35 °c • non-operating: -20 °c to 65 °c • humidity (non-condensing): • operating: 20% to 80% • non-operating: 20% to 80%.

  • Page 14

    4 chapter 1 system block diagram.

  • Page 15

    Chapter 1 5 your acer notebook tour after knowing your computer features, let us show you around your new computer. Front view no. Icon item description 1 integrated webcam web camera for video communication (for selected models). 2 display screen also called liquid-crystal display (lcd), displays c...

  • Page 16

    6 chapter 1 closed front view note: 1 the front panel indicators are visible even when the computer cover is closed 7 click buttons (left and right) the left and right buttons function like the left and right mouse buttons. 8 palmrest comfortable support area for your hands when you use the computer...

  • Page 17

    Chapter 1 7 rear view left view no. Icon item description 1 ventilation slots enable the computer to stay cool, even after prolonged use. No. Icon item description 1 dc-in jack connects to an ac adapter 2 ethernet (rj-45) port connects to an ethernet 10/100-based network. 2 external display (vga) po...

  • Page 18

    8 chapter 1 right view bottom view no. Item description 1 optical drive internal optical drive; accepts cds or dvds. 2 optical disk access indicator lights up when the optical drive is active. 3 optical drive eject button ejects the optical disk from the drive. 4 emergency eject hole ejects the opti...

  • Page 19

    Chapter 1 9 3 battery lock locks the battery in position. 4 hard disk bay houses the computer's hard disk (secured with screws). 5 memory compartment houses the computer's main memory. 5 ventilation slots and cooling fan enable the computer to stay cool, even after prolonged use. Note: do not cover ...

  • Page 20

    10 chapter 1 indicators the computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Note: 1. Charging: the light shows amber when the battery is charging. 2. Fully charged: the light shows green when in ac mode. Icon functio...

  • Page 21

    Chapter 1 11 touchpad basics the following items show you how to use the touchpad: • move your finger across the touchpad (1) to move the cursor. • press the left (2) and right (3) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the...

  • Page 22

    12 chapter 1 using the keyboard the keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, windows, function and special keys. Lock keys and embedded numeric keypad the keyboard has three lock keys which you can toggle on and off. The embedded numeric keypad functions li...

  • Page 23

    Chapter 1 13 windows keys the keyboard has two keys that perform windows-specific functions. Key description windows key pressed alone, this key has the same effect as clicking on the windows start button; it launches the start menu. It can also be used with other keys to provide a variety of functi...

  • Page 24

    14 chapter 1 hot keys the computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the bios utility. To activate hot keys, press and hold the fn> key before pressing the other key in the hotkey combination. Hotkey icon function ...

  • Page 25

    Chapter 1 15 special key you can locate the euro symbol and the us dollar sign at the upper-center and/or bottom-right of your keyboard. The euro symbol 1. Open a text editor or word processor. 2. Hold and then press the key at the upper-center of the keyboard. Note: note: some fonts and software do...

  • Page 26

    16 chapter 1 using the system utilities acer gridvista (dual-display compatible) note: this feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select start, control panel, display and click on setti...

  • Page 27

    Chapter 1 17 hardware specifications and configurations processor processor specifications cpu fan true value table • throttling 50%: on=90°c, off=80°c • os shutdown: 95°c • h/w shutdown: 92°c northbridge southbridge bios item specification cpu • amd athlon64 dual-core process, cache 1mb, tk42 • amd...

  • Page 28

    18 chapter 1 system memory memory combinations note: above table lists some system memory configurations. You may combine dimms with various bios rom type flash features • flash rom 1mb • supports isipp • supports acer ui • supports multi-boot • suspend to ram (s3)/disk (s4) • various hot-keys for s...

  • Page 29

    Chapter 1 19 capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Lan interface wireless module 802.11b/g/n hard disk drive interface item specification lan chipset atheros ar8132l package lan connector type lan connector location feature i...

  • Page 30

    20 chapter 1 super-multi drive performance specifications buffer size 8 mb 8 mb 8 mb 8 mb interface sata sata sata sata internal transfer rate (mbits/sec, max) 352 395~952 (typical) 850 mbits/s maximum i/o data transfer rate (mbytes/sec max) 150 300 300 maximum dc power requirements voltage toleranc...

  • Page 31

    Chapter 1 21 audio interface audio amplifier speakers applicable disc formats • dvd-rom: • 4.7gb (single layer) • 8.5gb (dual layer) • dvd-r: • 3.95gb (ver. 1.0: read only) • 4.7gb (ver. 2.0 for authoring: read only) • 4.7gb (ver. 2.1 for general: read & write) • (dl) 8.5gb (ver. 3.0) • dvd-rw: • 4....

  • Page 32

    22 chapter 1 microphone power and keyboard controller battery lcd 15.6” dimensions weight nominal impedance 4ohm power rating 2w output sound pressure level frequency range distortion item specification vendor and model directivity current consumption s/n ratio frequency item specification controlle...

  • Page 33

    Chapter 1 23 card reader contrast ratio 500:1 response time (optical rise time/fall time) msec 8 input voltage typical power consumption (watt) 5.75 weight (with inverter) 500 physical size (mm) 359.3 x 209.5 x 5.9 electrical interface lvds support color 262k viewing angle (up/down/right/ left) 20/4...

  • Page 34

    24 chapter 1.

  • Page 35

    Chapter 2 25 system utilities bios setup utility the bios setup utility is a hardware configuration program built into your computer’s bios (basic input/ output system). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter con...

  • Page 36

    26 chapter 2 aspire 5517 bios information the information screen displays a summary of your computer hardware information. Note: the screen above is for your reference only. Actual values may differ according to model. The table below describes the parameters in this screen. Parameter description cp...

  • Page 37

    Chapter 2 27 main the main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. Note: the screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Parameter description format...

  • Page 38

    28 chapter 2 security the security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Note: when you are prompted to enter a pa...

  • Page 39

    Chapter 2 29 setting a password follow these steps as you set the user or the supervisor password: 1. Use the ↑ and ↓ keys to highlight the set supervisor password parameter and press the enter key. The set supervisor password box appears: 2. Type a password in the “enter new password” field. The pa...

  • Page 40

    30 chapter 2 changing a password 1. Use the ↑ and ↓ keys to highlight the set supervisor password parameter and press the enter key. The set password box appears. 2. Type the current password in the enter current password field and press enter. 3. Type a password in the enter new password field. Ret...

  • Page 41

    Chapter 2 31 boot this menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the usb diskette drives, the onboard hard disk drive and the dvd drive in the module bay. Select boot devices to select specific devices to support boot. P h o e n ...

  • Page 42

    32 chapter 2 exit the exit screen allows you to save or discard any changes you made and quit the bios utility. The table below describes the parameters in this screen. Parameter description exit saving changes exit system setup and save your changes to cmos. Exit discarding changes exit utility wit...

  • Page 43

    Chapter 2 33 bios flash utilities the bios flash memory update is required for the following conditions: • new versions of system programs • new features or options • restore a bios when it becomes corrupted. Use the phlash utility to update the system bios flash rom. Note: if you do not have a cris...

  • Page 44

    34 chapter 2 dos flash utility perform the following steps to use the dos flash utility: 1. Press f2 during boot to enter the setup menu. 2. Select boot menu to modify the boot priority order, for example, if using usb hdd to update bios, move usb hdd to position 1. 3. Execute the flash.Bat batch fi...

  • Page 45

    Chapter 2 35 4. In flash bios, the message please do not remove ac power source displays. Plug in the ac power to continue. 5. Flash is complete when the message flash programming complete displays. Winflash utility perform the following steps to use the winflash utility: 1. Double-click the winflas...

  • Page 46

    36 chapter 2 remove hdd/bios password utilities this section provides you with details about removing hdd/bios password: remove hdd password: if you key in the wrong hdd password three times, an error is generated. To reset the hdd password, perform the following steps: 1. An error code is generated...

  • Page 47

    Chapter 2 37 removing bios passwords: to clear the user or supervisor passwords through hardware, open the wlan door and use a metal instrument to short the j1 jumper. Cleaning bios passwords to clean the user or supervisor passwords using software utilites, perform the following steps: 1. From a do...

  • Page 48

    38 chapter 2 the onscreen message determines whether the function is successful or not. Using boot sequence selector the boot sequence selector allows the boot order to be changed without accessing the bios. To use boot sequence selector, perform the following steps: 1. Enter into dos. 2. Execute bs...

  • Page 49

    Chapter 2 39 using dmitools the dmi (desktop management interface) tool copies bios information to eeprom to be used in the dmi pool for hardware management. When the bios displays verifying dmi pool data it is checking that the table correlates with the hardware before sending to the operating syst...

  • Page 50

    40 chapter 2 using the lan mac eeprom utility you can use the mac.Bat utility to write the mac.Cfg file to the eeprom under dos mode. 1. Use a text editor (for example: notepad) to open the mac.Cfg file. You can see the mac.Cfg contents as below: 2. In dos mode, run the mac.Bat file to write mac val...

  • Page 51

    Chapter 3 41 machine disassembly and replacement important: the outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly requirements to disassemble the ...

  • Page 52

    42 chapter 3 pre-disassembly instructions before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the ac adapter and all power and signal cables from the system. 3. Place the system on a flat, stable su...

  • Page 53

    Chapter 3 43 external module disassembly process important: the outside housing and color may vary from the mass produced model. External modules disassembly flowchart the flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the componen...

  • Page 54

    44 chapter 3 removing the battery pack 1. Turn computer over. Slide the battery lock in the direction shown. 2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2). 1 2.

  • Page 55

    Chapter 3 45 removing the sd dummy card 1. Push the sd dummy card all the way in to eject it. 2. Pull it out from the slot..

  • Page 56

    46 chapter 3 removing the lower covers 1. See “removing the battery pack” on page 44. 2. Remove the three screws securing the memory and hdd covers. 3. Remove the hdd cover as shown. 4. Carefully open the memory cover. Step size quantity screw type lower covers m2.5*8 3 memory cover hdd cover.

  • Page 57

    Chapter 3 47 removing the optical drive module 1. See “removing the battery pack” on page 44. 2. Remove the screw securing the odd module. 3. Insert a suitable tool into the access slot in the battery bay as shown. Gently lever the odd module out of the chassis. 4. Pull the optical drive module out ...

  • Page 58

    48 chapter 3 5. Remove the two screws securing the odd bracket and remove the odd bracket from the optical disk drive module. 6. Remove the odd bezel by rotating the top edge downward and pulling it clear of the module. Step size quantity screw type odd bracket m2*3 2.

  • Page 59

    Chapter 3 49 removing the dimm modules 1. See “removing the lower covers” on page 46. 2. Push out the release latches on both sides of the dimm socket to release the dimm module. 3. Remove the dimm module. 4. Repeat steps for the second dimm module if present..

  • Page 60

    50 chapter 3 removing the wlan module 1. See “removing the lower covers” on page 46. 2. Remove the adhesive tape securing the antenna cables in place. 3. Disconnect the antenna cables from the wlan board. Note: cable placement is black to the main terminal (upper) and white to the aux terminal (lowe...

  • Page 61

    Chapter 3 51 4. Move the antenna away and remove the two screws to release the wlan board. 5. Detach the wlan board from the wlan socket. Note: when reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Step size quantity screw type wlan module m2*3 2.

  • Page 62

    52 chapter 3 removing the hard disk drive module 1. See “removing the lower covers” on page 46. 2. Using the pull-tab, slide the hdd module in the direction of the arrow to disconnect the interface. 3. Lift the hdd module clear of the hdd bay. Note: to prevent damage to device, avoid pressing down o...

  • Page 63

    Chapter 3 53 4. Remove the four screws (two each side) securing the hard disk to the carrier. 5. Remove the hdd from the carrier. Step size quantity screw type hdd carrier m3*3 4.

  • Page 64

    54 chapter 3 main unit disassembly process main unit disassembly flowchart screw list step screw quantity part no. Lcd module m2.5*8 2 86.N2802.003 lcd module m2.5*8 4 86.N2802.003 upper cover m2.5*8 11 86.N2802.003 upper cover m2.5*8 9 86.N2802.003 power board m2*3 2 86.N2802.004 left speaker modul...

  • Page 65

    Chapter 3 55 removing the switch cover caution: using metal tools to remove the switch cover may cause damage to the outer casing. The use of plastic tools or fingers is recommended to remove the switch cover. 1. See “removing the battery pack” on page 44. 2. Turn the computer over. Press down the /...

  • Page 66

    56 chapter 3 removing the keyboard 1. See “removing the switch cover” on page 55. 2. Pry up the centre of the keyboard and rotate it upward away from the upper cover. 3. Turn the keyboard over on to the touchpad area to expose the ffc connector. 4. Open the locking latch and disconnect the ffc from ...

  • Page 67

    Chapter 3 57 removing the lcd module 1. See “removing the keyboard” on page 56. 2. Turn the computer over. Remove the two securing screws from the bottom of the chassis. 3. Remove the antenna cables from the cable channel as shown. Ensure that the cables are free from all cable clips. Step size quan...

  • Page 68

    58 chapter 3 4. Stand the computer on the lcd panel and pull the antenna cables completely through the chassis. 5. Disconnect the lcd cable from the mainboard and remove the cable from the cable channel. 6. Remove the white antenna cable from the cable channel. Ensure that the cable is completely fr...

  • Page 69

    Chapter 3 59 7. Remove the adhesive tape securing the antenna cable to the upper cover. 8. Remove the black antenna cable from the cable channel as shown. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 9. Open the lcd panel to the full extent to expose...

  • Page 70

    60 chapter 3 12. Remove the four securing screws (two each side) from the lcd module. 13. Remove the left and right screw covers from on top of the hinges 14. Lift the lcd module clear of the upper cover. Step size quantity screw type lcd module m2.5*8 4.

  • Page 71

    Chapter 3 61 removing the upper cover 1. See “removing the lcd module” on page 57. 2. Turn the computer over. Remove the eleven screws on the bottom panel. 3. Turn the computer over. Remove the three screw caps at the rear of the upper cover as shown. Step size quantity screw type upper cover m2.5*8...

  • Page 72

    62 chapter 3 4. Disconnect the following four cables from the mainboard. A b c d.

  • Page 73

    Chapter 3 63 note: avoid pulling on cables directly to prevent damage to the connectors. Note: use the pull-tabs on ffcs whenever available to prevent damage. 5. Disconnect a as shown. 6. Disconnect c as shown. 7. Release the locking latch on b and remove the ffc cable as shown. 8. Release the locki...

  • Page 74

    64 chapter 3 9. Remove the nine screws on the top panel. 10. Starting at the rear left side of the cover, pry apart the upper and lower covers as shown. Work along the back edge of the casing to the right as shown, then lift the upper cover clear of the lower cover. Step size quantity screw type upp...

  • Page 75

    Chapter 3 65 removing the power board 1. See “removing the upper cover” on page 61. 2. Locate the power board on the upper cover as shown. 3. Remove the two screws securing the power board to the upper cover. 4. Lift the power board clear of the upper cover as shown. Step size quantity screw type po...

  • Page 76

    66 chapter 3 removing the left speaker module 1. See “removing the upper cover” on page 61. 2. Locate the left speaker module on the upper cover as shown. 3. Remove the adhesive tape from the speaker cable. 4. Remove the speaker cable from the cable channel. Ensure that the cable is free from all ca...

  • Page 77

    Chapter 3 67 5. Remove the single securing screw from the left speaker module. 6. Lift the speaker clear of the upper cover, left side first as shown. Step size quantity screw type left speaker module m2*3 1.

  • Page 78

    68 chapter 3 removing the right speaker module 1. See “removing the upper cover” on page 61. 2. Locate the right speaker module on the upper cover as shown. 3. Turn the upper cover over and remove the right speaker module cable from the cable channel. Ensure that the cable is free from all cable cli...

  • Page 79

    Chapter 3 69 5. Remove the single securing screw from the right speaker module. 6. Lift the speaker clear of the upper cover, right side first as shown. Step size quantity screw type right speaker module m2*3 1.

  • Page 80

    70 chapter 3 removing the touchpad bracket important: the touchpad board cannot be removed individually. To replace the touchpad board, replace the entire upper cover. 1. See “removing the upper cover” on page 61. 2. Lift the ffc to detach the adhesive securing the cable to the upper cover. 3. Relea...

  • Page 81

    Chapter 3 71 4. Remove the two screws from touchpad bracket. 5. Lift the rear edge of the touchpad bracket first to clear the securing clips and remove it as shown. Step size quantity screw type touchpad bracket m2*3 2.

  • Page 82

    72 chapter 3 removing the mainboard 1. See “removing the upper cover” on page 61. 2. Remove the single securing screw from the mainboard. 3. Lift the mainboard from the chassis, right edge first, and place it on a clean, dust-free surface. Step size quantity screw type mainboard m2.5*4 1.

  • Page 83

    Chapter 3 73 removing the rtc battery important:follow local regulations for disposal of all batteries. The rtc battery is soldered to the mainboard. To replace the battery, solder the new battery to the connections shown..

  • Page 84

    74 chapter 3 removing the thermal module 1. See “removing the lower covers” on page 46. 2. Turn the mainboard over to access the thermal module. 3. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the thermal module. Step size quantity screw type thermal modu...

  • Page 85

    Chapter 3 75 4. Using both hands, lift the thermal module clear of the mainboard..

  • Page 86

    76 chapter 3 removing the cpu fan 1. See “removing the thermal module” on page 74. 2. Disconnect the fan cable from the mainboard as shown. 3. Remove the three securing screws from the fan module. Step size quantity screw type cpu fan m2*3 3.

  • Page 87

    Chapter 3 77 4. Lift the cpu fan clear of the mainboard as shown..

  • Page 88

    78 chapter 3 removing the cpu important: the pins on the underside of the cpu are very delicate. If they are damaged, the cpu may malfunction. Place the cpu on a clean, dry surface when it is not installed. 1. See “removing the thermal module” on page 74. 2. Using a flat-bladed screw driver, rotate ...

  • Page 89

    Chapter 3 79 lcd module disassembly process lcd module disassembly flowchart screw list step screw quantity part no. Lcd bezel m2.5*6 4 86.N2802.002 lcd panel m2.5*6 2 86.N2802.002 lcd brackets m2*3 6 86.N2802.004 remove lcd panel remove lcd bezel remove lcd fpc cable remove lcd panel from main unit...

  • Page 90

    80 chapter 3 removing the lcd bezel 1. See “removing the lcd module” on page 57. 2. Remove the two upper and two lower bezel screw caps and screws. 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the right side toward the top of the bezel, pry...

  • Page 91

    Chapter 3 81 removing the camera module 1. See “removing the lcd bezel” on page 80. 2. Locate the camera module at the top of the lcd module and disconnect the camera cable. 3. Remove the camera from the module..

  • Page 92

    82 chapter 3 removing the lcd panel 1. See “removing the camera module” on page 81. 2. Remove the two securing screws from the lcd panel. 3. Remove the adhesive strip holding the cables in place. 4. Remove the camera cable cluster from the lcd module as shown. Step size quantity screw type lcd panel...

  • Page 93

    Chapter 3 83 5. Lift the lcd panel clear of the module..

  • Page 94

    84 chapter 3 removing the lcd brackets and fpc cable 1. See “removing the lcd panel” on page 82. 2. Remove the six securing screws (three on each side) from the lcd panel brackets. 3. Remove the lcd brackets by pulling away from the lcd panel. Step size quantity screw type lcd brackets m2*3 6.

  • Page 95

    Chapter 3 85 4. Turn the lcd panel over to expose the rear. Lift the adhesive protector and disconnect the cable from the lcd panel. 5. Lift the cable as shown to disengage the adhesive strip securing it in place. 6. Lift the fpc cable to disengage the remaining adhesive and remove the cable from th...

  • Page 96

    86 chapter 3 removing the antennas 1. See “removing the lcd panel” on page 82. 2. Remove the adhesive strips holding the left antenna cable in place. Ensure the cable is free from obstructions. 3. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips and adhesiv...

  • Page 97

    Chapter 3 87 5. Lift the left antenna clear of the cover. 6. Remove the adhesive strips holding the right antenna cable in place. Ensure the cable is free from obstructions. 7. Remove the cable from the cable channel. Ensure that the cable is free from all cable clips and adhesive strips..

  • Page 98

    88 chapter 3 8. Remove the adhesive tape securing the right antenna to the lcd module. 9. Lift the right antenna clear of the cover..

  • Page 99

    Chapter 3 89 lcd module reassembly procedure replacing the antennas 1. Replace the right antenna as shown. Ensure that the locating pins on the antenna are correctly seated. 2. Replace the adhesive strip to secure the antenna in place. 3. Run the cable down the side of the lcd module using all avail...

  • Page 100

    90 chapter 3 5. Replace the left antenna as shown. Ensure that the locating pins on the antenna are correctly seated. 6. Replace the adhesive strip to secure the antenna in place. 7. Run the cable down the side of the lcd module using all available clips and adhesive. 8. Run the cable along the cabl...

  • Page 101

    Chapter 3 91 9. The antennas and cables appear as shown when correctly installed..

  • Page 102

    92 chapter 3 replacing the lcd panel 1. Connect the lcd cable to the panel connector as shown. 2. Press down the adhesive strip to secure the cable in place. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. 4. Run the cable across the back of the...

  • Page 103

    Chapter 3 93 5. Align the lcd brackets with the screw holes on the panel. Replace the six screws (three on each side) in the brackets as shown. 6. Place the lcd panel in the lcd module, top edge first, and secure the lcd cable with adhesive tape. Important: ensure that the lcd power cable passes thr...

  • Page 104

    94 chapter 3 replacing the camera module 7. Replace the camera cable cluster in the lcd module. 8. Secure the lcd module with the two securing screws. 1. Place the camera in the lcd module. 2. Connect the cable to the camera module..

  • Page 105

    Chapter 3 95 replacing the lcd bezel 1. Replace the bezel and press down until there are no gaps between the bezel and the lcd module. Important: ensure that the lcd cables pass through the hinge wells and are not trapped by the bezel..

  • Page 106

    96 chapter 3 2. Replace the four screws and screw caps provided..

  • Page 107

    Chapter 3 97 main module reassembly procedure replacing the cpu important: the cpu has a pin1 locator that must be positioned corresponding to the marker on the cpu socket. 1. Place the cpu into the cpu socket as shown, taking note of the pin1 locator. 2. Using a flat-bladed screw driver, rotate the...

  • Page 108

    98 chapter 3 replacing the cpu fan replacing the thermal module important: apply a suitable thermal grease and ensure all heat pads are in place before replacing the thermal module. The following thermal grease types are approved for use: • silmore gp50 • honeywell • jet motor 7762 the following the...

  • Page 109

    Chapter 3 99 replacing the mainboard 3. Align the screw holes on the thermal module and mainboard then replace the module. Keep the module as level as possible to spread the thermal grease evenly. 4. Replace the four securing screws (in numerical order from screw 1 to screw 4) to secure the thermal ...

  • Page 110

    100 chapter 3 replacing the touchpad bracket 1. Replace the touchpad bracket top edge first to engage the securing clips. 2. Press the bracket down to engage the securing clips. 3. Replace the two screws to secure the touchpad bracket to the upper cover. 4. Replace the touchpad ffc and close the loc...

  • Page 111

    Chapter 3 101 5. Replace the ffc and press down as indicated to secure it to the upper cover..

  • Page 112

    102 chapter 3 replacing the right speaker module 1. Place the module left side first on the upper cover as shown. Ensure that the left side of the module is seated correctly in the securing clip. 2. Replace the single screw to secure the module in place. 3. Pass the cable through the upper cover as ...

  • Page 113

    Chapter 3 103 replacing the left speaker module 1. Place the module right side first on the upper cover as shown. Ensure that the right side of the module is seated correctly in the securing clip. 2. Replace the single screw to secure the module in place. 3. Run the cable along the cable channel usi...

  • Page 114

    104 chapter 3 replacing the power board replacing the upper cover 1. Slide the power board in to the upper cover front edge first to engage the securing clip. 2. Press the board down to locate the securing pin. 3. Replace the two screws to secure the board to the upper cover. 1. Place the upper cove...

  • Page 115

    Chapter 3 105 2. Press down around the edges to secure it in place. 3. Replace the nine screws in the upper cover as shown..

  • Page 116

    106 chapter 3 4. Replace the three screw caps as shown. 5. Connect the following cables to the mainboard. A b c d.

  • Page 117

    Chapter 3 107 6. Connect a as shown. 7. Connect c as shown. 8. Connect b and close the locking latch to secure the cable in place. 9. Connect d and close the locking latch to secure the cable in place..

  • Page 118

    108 chapter 3 replacing the lcd module 10. Turn the computer over and replace the eleven screws as shown. 1. Align the screw holes on the lcd module and upper cover and replace the lcd module. 2. The left and right screw covers are shaped differently. Ensure that the correct cover is used. 3. Replac...

  • Page 119

    Chapter 3 109 4. Replace the right screw cover as shown. Ensure that the securing tab on the rear of the cover is seated correctly in the upper cover. 5. Replace the four screws securing the lcd module to the upper cover. 6. Ensure that the hinge covers are replaced correctly. Identify the rear edge...

  • Page 120

    110 chapter 3 9. Run the black antenna cable along the cable channel as shown using all available retaining clips. 10. Replace the adhesive strip to secure the cable in place. 11. Run the white antenna cable along the cable channel as shown using all available retaining clips. 12. Run the lcd cable ...

  • Page 121

    Chapter 3 111 14. Stand the computer on the lcd panel and pass the antenna cables through the chassis. 15. The upper cover appears as shown when the antenna and lcd cables are correctly installed. 16. Turn the computer over. Run the antenna cables along the cable channel as shown, using all availabl...

  • Page 122

    112 chapter 3 17. Replace the two screws securing the lcd module to the lower cover..

  • Page 123

    Chapter 3 113 replacing the keyboard 1. Connect the keyboard ffc to the mainboard and close the locking latch to secure the cable in place. 2. Turn the keyboard over and insert it front edge first into the chassis. Note: ensure that the six locating tabs are correctly seated. 3. Press down as indica...

  • Page 124

    114 chapter 3 replacing the switch cover replacing the hard disk drive module 1. Place the switch cover left side first on to the upper cover. 2. Press down as indicated to snap the switch cover into place. 1. Place the hdd in the hdd carrier. 2. Replace the four screws (two each side) to secure the...

  • Page 125

    Chapter 3 115 3. Insert the hdd, as indicated and lower it into place. 4. Slide the hdd in the direction of the arrow to connect the interface..

  • Page 126

    116 chapter 3 replacing the wlan module replacing the dimm modules 1. Insert the wlan module into the wlan socket. 2. Replace the two screws to secure the module. 3. Connect the two antenna cables to the module. Note: the black cable connects to the upper terminal (main) and the white cable to the l...

  • Page 127

    Chapter 3 117 replacing the odd module replacing the lower covers 1. Press the bezel into the tray, bottom edge first, to secure it to the odd module. 2. Secure the odd bracket with the two screws. 3. Push the odd module into the odd bay until it is flush with the casing. 4. Replace the single screw...

  • Page 128

    118 chapter 3 replacing the sd dummy card 3. Replace the three screws to secure the covers in place. 1. Insert the sd dummy card into the slot as shown. 2. Push until the card clicks into place and is flush with the casing. Memory cover hdd cover.

  • Page 129

    Chapter 3 119 replacing the battery 1. Slide and hold the battery release latch to the release position (1), insert the battery pack and press down (2). 2. Slide the battery lock in the direction shown to secure the battery in place. 1 2.

  • Page 130

    120 chapter 3.

  • Page 131

    Chapter 4 121 troubleshooting common problems use the following procedure as a guide for computer problems. Note: the diagnostic tests are intended to test only acer products. Non-acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the fa...

  • Page 132

    122 chapter 4 power on issue if the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective frus: computer shutsdown intermittently if the system powers off at intervals, perform the following actions one at a time to correct the pr...

  • Page 133

    Chapter 4 123 no display issue if the display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective frus: no post or video if the post or video doesn’t display, perform the following actions one at a time to correct the problem. 1. Make sure...

  • Page 134

    124 chapter 4 abnormal video display if video displays abnormally, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. If permanent vertical/horizontal lines or dark spots display in the same location, the lcd is faulty and should be replaced. See “disassem...

  • Page 135

    Chapter 4 125 lcd failure if the lcd fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective frus: built-in keyboard failure if the built-in keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-def...

  • Page 136

    126 chapter 4 touchpad failure if the touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective frus: internal speaker failure if the internal speakers fail, perform the following actions one at a time to correct the problem. Do not rep...

  • Page 137

    Chapter 4 127 sound problems if sound problems are experienced, perform the following actions one at a time to correct the problem. 1. Reboot the computer. 2. Navigate to start ´ control panel´ system and maintenance´ system´ device manager. Check the device manager to determine that: • the device i...

  • Page 138

    128 chapter 4 hdd not operating correctly if the hdd does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the windows vis...

  • Page 139

    Chapter 4 129 odd failure if the odd fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective frus: odd not operating correctly if the odd exhibits any of the following symptoms it may be faulty: • audio cds do not play when loaded • dvds do not play...

  • Page 140

    130 chapter 4 a. Double-click lde ata/atapi controllers. If a device displays a down arrow, right-click on the device and click enable. B. Double-click dvd/cd-rom drives. If the device displays a down arrow, right-click on the device and click enable. C. Check that there are no yellow exclamation ma...

  • Page 141

    Chapter 4 131 b. Double-click ide ata/atapi controllers, then right-click ata device 0. C. Click properties and select the advanced settings tab. Ensure that the enable dma box is checked and click ok. D. Repeat for the other ata devices shown if applicable. Drive not detected if windows cannot dete...

  • Page 142

    132 chapter 4 wireless function failure if the wlan fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective frus: thermal unit failure if the thermal unit fails, perform the following actions one at a time to correct the problem. Do not replace a no...

  • Page 143

    Chapter 4 133 external mouse failure if an external mouse fails, perform the following actions one at a time to correct the problem. 1. Try an alternative mouse. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If ...

  • Page 144

    134 chapter 4 intermittent problems intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Fru replacement should be considered only when a recurring problem exist...

  • Page 145

    Chapter 4 135 post codes these tables describe the post codes and descriptions during the post. Code beeps post routine description 02h verify real mode 03h disable non-maskable interrupt (nmi) 04h get cpu type 06h initialize system hardware 08h initialize chipset with initial post values 09h set in...

  • Page 146

    136 chapter 4 45h post device initialization 46h 2-1-2-3 check rom copyright notice 48h check video configuration against cmos 49h initialize pci bus and devices 4ah initialize all video adapters in system 4bh quietboot start (optional) 4ch shadow video bios rom 4eh display bios copyright notice 50h...

  • Page 147

    Chapter 4 137 8ah initialize extended bios data area 8bh test and initialize ps/2 mouse 8ch initialize floppy controller 8fh determine number of ata drives (optional) 90h initialize hard-disk controllers 91h initialize local-bus hard-disk controllers 92h jump to userpatch2 93h build mptable for mult...

  • Page 148

    138 chapter 4 * if the bios detects error 2c, 2e, or 30 (base 512k ram error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2c 0002" means address line 1 (bit one set) has failed. "2e 1020" means data bits 12 and 5 (bits 12 and 5 set) ha...

  • Page 149

    Chapter 5 139 jumper and connector locations top view item description jlvds1 lcd connector jp14 power/b connector jspk1 speaker(left) connector jspk2 speaker(right) connector jkb1 internal keyboard connector jtp1 touch pad connector u18 south bridge sw2 touch pad (left) button sw3 touch pad (right)...

  • Page 150

    140 chapter 5 bottom view item description pjp1 ac-in connector jrj1 rj45 connector jcrt1 crt connector jp12 fan connector jusb1 usb connector jusb2 usb connector jmic1 mic-in jack jhp1 head-phone jack jsata2 hdd connector u39 north bridge jcpu1 cpu socket jread1 card reader socket pjp2 battery conn...

  • Page 151

    Chapter 5 141 power board item description u1 lid switch sw1 tp lock button sw2 on/off button sw3 wireless button led1 on/off led led3 media led led4 num led led5 wireless led led6 caps led led7 tp lock led.

  • Page 152

    142 chapter 5 clearing password check and bios recovery this section provides you with the standard operating procedures of clearing password and bios recovery for aspire 5517. The machine provides one hardware open gap on main board for clearing password check, and one hotkey for enabling bios reco...

  • Page 153

    Chapter 5 143 bios recovery by crisis disk bios recovery boot block: bios recovery boot block is a special block of bios. It is used to boot up the system with minimum bios initialization. Users can enable this feature to restore the bios firmware to a successful one once the previous bios flashing ...

  • Page 154

    144 chapter 5.

  • Page 155

    Chapter 6 145 fru (field replaceable unit) list this chapter gives you the fru (field replaceable unit) listing in global configurations of aspire 5517. Refer to this chapter whenever ordering for parts to repair or for rma (return merchandise authorization). Please note that when ordering fru parts...

  • Page 156

    146 chapter 6 aspire 5517 exploded diagrams main assembly 1 2 3 4 5.

  • Page 157

    Chapter 6 147 no. Description acer p/n 1 middle cover assy 60.Pee02.002 2 hinge cap assy 42.N2802.001 3 upper case assy 60.Pee02.001 4 mainboard mb.Pgy02.001 5 lower case 60.N2802.002.

  • Page 158

    148 chapter 6 base assembly no. Description acer p/n 1 fan 23.N2802.001 2 thermal module 60.N6502.001 3 mainboard mb.Pgy02.001 1 2 3.

  • Page 159

    Chapter 6 149 rear assembly no. Description acer p/n 1 ram door 42.N2802.004 2 hdd door 42.N2802.005 3 lower case 60.N2802.002 3 1 2.

  • Page 160

    150 chapter 6 aspire 5517 fru list category description acerpn board power board 55.N2802.001 wlan card-xb63 ni.23600.007 wlan card-bcm4312 ni.23600.029 cable tp ffc 50.N2802.001 power cord us 3 pin 27.Tavv5.001 power cord eu 3 pin 27.Tavv5.002 power cord aus 3 pin 27.Tavv5.003 power cord uk 3 pin 2...

  • Page 161

    Chapter 6 151 lower case 60.N2802.002 tp bracket 33.N2802.001 middle cover assy 60.Pee02.002 hinge cap assy 42.N2802.001 up cap r 42.Pee02.001 up cap l 42.Pee02.002 ram door assy 42.N2802.004 hdd door assy 42.N2802.005 category description acerpn.

  • Page 162

    152 chapter 6 hdd hdd seagate 2.5" 5400rpm 160gb st9160310as crockett sata lf f/w:0303 kh.16001.034 hdd toshiba 2.5" 5400rpm 160gb mk1655gsx libra sata lf f/w: fg011j kh.16004.006 hdd hgst 2.5" 5400rpm 160gb hts543216l9a300 falcon-b sata lf f/w:c40c kh.16007.019 hdd wd 2.5" 5400rpm 160gb wd1600bevt-...

  • Page 163

    Chapter 6 153 odd bezel-super multi 42.N2802.006 odd bracket 33.N2802.003 keyboard keyboard em-7t hm50/70 internal 17 standard 99ks black us international kb.I1700.438 keyboard em-7t hm50/70 internal 17 standard 99ks black greek kb.I1700.423 keyboard em-7t hm50/70 internal 17 standard 99ks black ara...

  • Page 164

    154 chapter 6 lcd assy lcd module 15.6 in. Wxga glare w/ antenna*2, ccd 0.3m 6m.Pef02.001 lcd auo 15.6" wxga glare b156xw01-v0 lf 220nit 8ms lk.15605.001 ccfl lcd auo 15.6"w wxga glare b156xw01 v0 1a lf 220nit 8ms 500:1 lk.15605.002 ccfl lcd samsung 15.6"w wxga glare ltn156at01-a01 lf 220nit 8ms 600...

  • Page 165

    Chapter 6 155 assy lcd module 15.6 in. Wxga glare w/o ccd 6m.Pef02.002 lcd auo 15.6" wxga glare b156xw01-v0 lf 220nit 8ms lk.15605.001 ccfl lcd auo 15.6"w wxga glare b156xw01 v0 1a lf 220nit 8ms 500:1 lk.15605.002 ccfl lcd samsung 15.6"w wxga glare ltn156at01-a01 lf 220nit 8ms 600:1 lk.15606.001 ccf...

  • Page 166

    156 chapter 6 lcd cmo 15.6" wxga glare n156b3-l02 lf 220nit 8ms lk.1560d.001 lcd cover 60.N2802.004 antenna-aux 50.N2802.002 antenna-main 50.N2802.003 antenna-main+mimo 50.N2802.004 lcd bezel for w/o ccd as 60.Pee02.003 led cable for w/o ccd f 50.N3202.001 lcd bracket r&l for lcd 33.N2802.004 camera...

  • Page 167

    Chapter 6 157 antenna-aux 50.N2802.002 antenna-main 50.N2802.003 antenna-main+mimo 50.N2802.004 lcd bezel for w/o ccd f 60.Pee02.003 led cable for w/o ccd f 50.N3202.002 lcd bracket r&l for lcd 33.N2802.004 mainboard mainboard as5532 ati rs780 sb710 8132 w/o 1394 v1.0 lf mb.Pgy02.001 memory category...

  • Page 168

    158 chapter 6 memory nanya so-dimm ddrii 667 1gb nt1gt64uh8d0fn-3c lf 64*16 0.07um kn.1gb03.026 memory micron so-dimm ddrii 667 1gb mt8htf12864hdy-667g1 lf 64*16 0.065um kn.1gb04.010 memory elpida so-dimm ddrii 667 1gb ebe11ue6acua-6e-e lf 64*16 0.065um kn.1gb09.008 memory samsung so-dimm ddrii 667 ...

  • Page 169

    Chapter 6 159.

  • Page 170

    Appendix a 160 model definition and configuration model ro country acer part no description cpu as5517- 203g25mi pa usa lx.Ph10x.00 2 as5517-203g25mi vhp32atus1 mc umacks 2g+1g/250/6l2.2/5r/ cb_bg_0.3d_hg_en32 aatf20 as5517- 202g16mi pa acla- portuguese lx.Ph10c.00 1 as5517-202g16mi linpusatxc3 umac...

  • Page 171

    161 appendix a as5517- 203g16mi pa usa lx.Pgz0x.00 1 as5517-203g16mi vhp32atus1 mc umaks 2g+1g/160/6l2.2/5r/ cb_bg_hg_frb2 aatf20 as5517- 202g16mi ww ww s2.Pgz0c.00 1 as5517-202g16mi linpusaww1 umaks 2*1g/160/6l2.2/5r/ cb_bg_hg_en11 aatf20 model lcd vga chip vram 1 memory 1 memory 2 as5517-203g25mi ...

  • Page 172

    Appendix a 162 as5517- 202g16mi n160gb5.4ks n nsm8xs n mcafee 5 in 1-build in as5517- 6c4g32mi n320gb5.4ks n nsm8xs n mcafee 5 in 1-build in as5517- 6c3g25mi n250gb5.4ks n nsm8xs n mcafee 5 in 1-build in as5517- 203g16mi n160gb5.4ks n nsm8xs n mcafee 5 in 1-build in as5517- 202g16mi n160gb5.4ks n ns...

  • Page 173

    Appendix b 163 test compatible components this computer’s compatibility is tested and verified by acer’s internal testing department. All of its system functions are tested under windows ® xp home, windows ® xp pro environment. Refer to the following lists for components, adapter cards, and peripher...

  • Page 174

    164 appendix b microsoft ® windows ® vista environment test vendor type description adapter delta 65w adapter delta 65w 19v 1.7x5.5x11 yellow adp-65jh db a, lv5 led lf lite-on 65w adapter lite-on 65w 19v 1.7x5.5x11 yellow pa-1650- 22ac lv5 led lf hipro 65w adapter hipro 65w 19v 1.7x5.5x11 yellow hp-...

  • Page 175

    Appendix b 165 hgst n320gb5.4ks hdd hgst 2.5" 5400rpm 320gb hts545032b9a300 panther b sata lf f/w: c60f wd n320gb5.4ks hdd wd 2.5" 5400rpm 320gb wd3200bevt-22zct0 ml160 sata lf f/w:11.01a11 seagate n500gb5.4ks hdd seagate 2.5" 5400rpm 500gb st9500325as wyatt sata lf f/w:0001sdm1 hgst n500gb5.4ks hdd...

  • Page 176

    166 appendix b plds nsm8xs odd plds super-multi drive 12.7mm tray dl 8x ds- 8a3s lf w/o bezel sata vga chip none uma uma (amd) nb chipset amd amdrs780mn amdrs780mn sb chipset ati amdsb710 amdsb710 keyboard emachines em-7t keyboard em-7t hm50/70 internal 17 standard black lan atheros ar8132l atheros ...

  • Page 177

    Appendix c 167 online support information this section describes online technical support services available to help you repair your acer systems. If you are a distributor, dealer, asp or tpm, please refer your technical queries to your local acer branch office. Acer branch offices and regional busi...

  • Page 178

    168 appendix c.

  • Page 179

    169 a aflash utility 33 antennas removing 86 replacing 89 b battery replacing 119 battery pack removing 44 bios rom type 18 vendor 17 version 17 bios utility 25–33 boot 31 exit 32 navigating 25 onboard device configuration 29 save and exit 32 security 28 system security 32 board layout top view 139 ...

  • Page 180

    170 removing 80 replacing 95 lcd brackets removing 84 replacing 92 lcd cable replacing 92 lcd failure 125 lcd module removing 57 replacing 108 lcd module disassembly flowchart 79 lcd module reassembly procedure 89 lcd panel removing 82 replacing 92 left speaker module removing 66 lower covers removi...

  • Page 181

    171 removing 70 touchpad bracket removing 70 replacing 100 touchpad failure 126 troubleshooting built-in kb failure 125 easytouch buttons 132 hdtv switch 133 internal speakers 126 lcd failure 125 no display 123 odd 129 other failures 133 power on 122 thermal unit 132 touchpad 126 wlan 132 u undeterm...

  • Page 182

    172.