Antenna Specialists Constellation On-Glass User Manual - Trouble Shooting
15
Trouble Shooting
“Antenna”
“External Antenna”
“Check Antenna”
“No Signal”
No XM Display or
Does Not Function
Other
• Check Connections
• Check for damage to cable
(flattening or pinching)
• Check Antenna or vehicle; may
not have line of sight to XM
Satellites (move vehicle away from
obstructions such as buildings, etc.)
• Check for vertical antenna position
Check Tuner/Receiver Installation
Manual
Call A/S Technical Support at
1-800-321-9977 or
E-mail: technical@allentele.com
Provide Serial No. found on label at
connector end of cable. (see Fig. 22)
POSSIBLE SOLUTION
Check Connections:
• Antenna Cable to tuner/receiver
• Tuner/receiver to radio
PROBLEM OR
ALARM
Use and Care
•
Always maintain mast in a vertical position for best performance.
•
Automatic Car Wash: To avoid antenna damage, lay mast down
against the glass surface, USING BOTH HANDS FOR
POSITIONING.
•
Cold Weather Operation: Use care at and around antenna base
when removing ice/snow from window.
•
Remove ice build up from antenna base swivel area before
rotating mast down for car wash or other purpose.
•
Be aware of low clearance entries. Lay mast down against glass
(two-handed positioning recommended).
•
Do not apply wax or polish to antenna.
•
Do not use harsh cleaning agents. Clean antenna using normal
car wash detergents and wet soft cloth only. No Abrasives.
•
Do not apply paint to color match vehicle.