B&D Controll-A-Door 4 Instructions Manual - page 7
Having a Problem?
•
Operator does not operate from either door control
or remote:
1. Does the operator have electric power? Is the wall switch
in the “on” position? Plug lamp into outlet. If it doesn’t light,
check the fusebox or the circuit breaker.
2. Have you disengaged all door locks? Review installation
instruction warnings on page 1.
3. Is there a build-up of ice or snow under the door? The
door may be frozen to ground. Remove any obstruction.
4. The garage door spring may be broken. Have it replaced.
5. Repeated operation may have tripped the overload
protector in the motor. Wait 15 minutes. Try again.
• Operator operates from remote but not from door
control:
1. Is door control button lit? If not, remove the bell wire from
the operator terminals. Short the red and white terminals
by touching both terminals at the same time with a piece
of wire. If the operator runs, check for a faulty wire
connection at the door control, a short under the staples,
or a broken wire.
2. Are wiring connections correct? Review page 3.
• Door operates from door control but not from
remote:
1. Check the battery test light. Replace if necessary.
2. If you have two or more remotes and only one operates,
review receiver programming procedures on page 4.
3. Is the door control button flashing? The operator receiver
must re-learn the remote control code. Follow the
instructions on page 4.
Remote has short range:
1. Is battery installed? Check battery test light. If the light
is dim, change the battery.
2. Change the location of the remote control on the car.
3. A metal garage door, foil-backed insulation or metal
siding will reduce the transmission range.
• Door reverses for no apparent reason and operator
light doesn’t blink:
1. Is something obstructing the door? Pull manual release
handle. Operate the door manually. If it is unbalanced or
binding, call for professional garage door service.
2. Clear any ice or snow from garage floor area where
garage door closes.
3. Review Force Adjustment
4. If door reverses in
Fully Closed position, decrease travel
limits.
Repeat safety reverse rest after adjustment is
complete.
The need for occasional adjustment of the force and
limit settings is normal. Weather conditions in
particular can affect door travel.
• Door reverses for no apparent reason and operator
light blinks for 5 seconds after reversing:
Check The Protector System
TM
(if you have installed this
accessory). If the light is blinking, correct alignment.
• Operator noise is disturbing in living quarters of
home:
If operational noise is a problem because of proximity of
the operator to the living quarters, a Vibration Isolator Kit
can be installed. This kit was designed to reduce the
“sounding board effect” and is easy to install.
• The garage door opens and closes by itself:
1. Is there a neighbour with a garage door using the same
frequency code? Change your code.
2. Make sure remote push button is not stuck “on”.
• Door stops but doesn’t close completely:
Review travel limits adjustment
Repeat safety reverse test after any adjustment of door
arm length, close force or down limit.
• Door opens but wont close:
1. Check The Protector System
TM
(if you have installed
this accessory). If the light is blinking, correct alignment.
2. If operator light does not blink and it is a new installa-
tion, check the down force.
Repeat the safety reverse test after the adjustment is
complete.
• Operator light does not turn on:
Replace light globe (40 watts maximum). Replace burned
out globes with rough service/heavy duty light globes.
• Operator light does not turn off:
There may be a defective earth at the ceiling or wall recep-
tacle.
The unit must be earthed.
• Operator strains or maximum force is needed to
activate door:
Door may be unbalanced or springs are broken. Close door
and use manual release rope and handle to disconnect
trolley. Open and close door manually. A properly bal-
anced door will stay in any point of travel while being sup-
ported entirely by its springs. If it does not, call for profes-
sional garage door service to correct the problem.
Do not increase the force to operate the operator.
• Operator motor hums briefly, then wont work:
1. Garage door springs are broken.
See above.
2. If problem occurs on first operation of operator, door is
locked.
Disable door lock. If chain was removed and re-
installed, the motor may be out of phase. Remove chain;
cycle motor to down position. Observe drive sprocket. When
it turns in clockwise direction and stops in down position,
reinstall chain.
Repeat safety reverse test after adjustment is com-
plete.
• Operator wont activate due to power failure:
1. Pull manual release rope and handle down and back to
disconnect trolly. Door can be opened and closed manu-
ally. When the power is restored, pull the manual release
handle
straight down. The next time the operator is acti-
vated, the trolley will reconnect.
2. The emergency access device (if fitted) disconnects the
trolley from outside the garage incase of power failure.