Ballistic Linehaul R247 User Manual - page 20
Ballistic User Guide
38
Ballistic User Guide
39
LINEHAUL R247
CONTACT uS
CONTACT uS
Our website
www.ballisticmobile.com.au
will have fact sheets for
common questions to download.
Australia:
Ballistic Mobile
Phone:
+ 61 3 9376 3000
Fax:
+ 61 3 9376 2500
Email:
info@ballisticmobile.com.au
New Zealand:
GlobalCom
Phone:
+ 64 9 274 8382
Fax:
+ 64 9 274 8387
Email:
info@globalcom.co.nz
SOFTWArE uPdATES
There may be software upgrades available for the Linehaul from
time to time, Network Approval Required. The upgrade process is
performed via the Micro SD Card slot in the rear of the phone. A
nominal charge will apply if the Micro SD card is not returned. SW
Update compatibility is strictly dependent on the internal hardware
version contained within the Linehaul.
The hardware version of your Linehaul can be obtained by emailing the
phone’s IMEI number to support@ballisticmobile.com.au
Please note use of the RS232 data connection is not available at this
stage.
WArrANTiES
WArrANTiES
2 year warranty on handset,speaker,microphone and mounting bracket
and 1 year for optional privacy handset (if purchased). Warranty will
be void if product damaged or altered without the permission of
Ballistic Mobile.
Note: removal of screws, other than the bottom two, to place internal
SIM or battery into the phone, will void the Warranty. Installation of
the fixed in-vehicle phone must be as per wiring/installation notes.
TrOuBLESHOOTiNG
Can’t make a call or screen says No Network
Ensure mobile reception is available in the area and your mobile plan
is paid up to allow outgoing calls. Check an appropriate external
antenna is connected.
The screen says Emergency Calls
Either the SIM is not active or there is no reception from the S/P. It is
still possible to make Emergency Calls.
i get a beep/quack sound every few minutes.
There is an unread message and Settings/Screen&Sound/Tones/
Message/Reminder is set to 5 or 15 mins – Go to Menu,5,4,4,2,2.
The phone turns off 2 hours after the truck has stopped
Go to Safety Timer Menu,5,8,2 and choose the preferred option. If
your phone is wired correctly to ignition, this sets how long the phone
is to remain on after the truck has been turned off (and it will wait for
you to finish the call you’re on). Default is 2 hours.