Cable Electronics DVP14 Instruction Manual - Troubleshooting
TROUBLESHOOTING
Recommendations
Problem
• Check the AC power cord to ensure proper
insertion into the DVP14 and at the wall
socket. If using a power strip, verify switch is
on and the circuit breaker is not tripped.
• If you are recovering from a power outage or
intentional AC power disconnection, leave
the device off for a minute and then power it
on again.
• Make sure all cables are in good condition
and prop¬erly connected to the DVP14, the
sources, and the displays.
• Configure the output video resolution so that
it does not exceed the native resolution of
the display. ( in this case, the message of “out
of range” is usually showed on your display
screen)
• Every time when you change the input resolu-
tion, please wait for 10-20 seconds. After the
resolution is changed, the selection of input
and the Display layout mode will return to
default. So, please adjust the input source
and Display layout mode to your requirement
once again.
When VGA input is used for the first time, it
will take up to 10 seconds to display the VGA
source successfully.
• We suggest that don’t use Y-cables to split
your video source. That will low¬er output
video quality. Use a distribution amplifier
instead of Y-cables.
• Make sure the video source is not com-
pressed and maintains the highest native
resolution.
• Press “Color Balance” key in “State” for auto
configuration.
• When unable to achieve serial port connec-
tion, please reboot the DVP14. If this does
not fix the issue, check the configuration of
the computer serial port and verify the serial
cable is connected properly.
No power
No or Erratic Video
Poor quality
Wrong color
No Data Connection
Auto color configuration only works at VGA
and component inputs.
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