Caffitaly System S 21 Instruction Manual - Troubleshooting - Continued
When a coffee
dispensing button is
pressed, the machine
starts running, but
stops without dispensing
coffee or after
dispensing only a small
amount.
Coffee is being
dispensed very slowly
and is weak or poor
quality.
Water going into the
Used Capsule Drawer.
Indicator Light is lit
Orange.
Coffee grinds appearing
the cup or mug.
If any of the above solutions are not correcting your problem or you have any further
questions/enquiries, please contact the Caffitaly System Customer Service line on:
AU 02 9846 0307 | NZ 0800 450 894.
- Machine requires
Descaling.
- Incorrect coffee capsule
being used.
- Not cycling water through
the machine after use.
- Refer to ‘Descaling’ on Page 14
to descale the machine.
- Ensure you are using Caffitaly
compatible capsules only. There
will be a Caffitaly System logo on
the packaging.
- Cycle water through the machine
after each use by pressing the
Double Espresso button. This
also assists in stopping the
grinds building up and blocking
the system.
- Incorrect beverage
quantity programming.
- Incorrect use of buttons.
(Use of the Tea button.)
- Rinse Capsule not in
position when dispensing
hot water, cycling/
rinsing water through the
system or while Decaling.
- Reprogram the quantity
corresponding to that button.
See chapter. ‘Programming the
Quantity of Coffee in a Cup’ on
Page 11.
- If that doesn’t work follow the
‘RESET’ instructions as illustrated
on Page 17.
- Only use the Single or Double
Espresso button when
dispensing coffee.
- Ensure the Rinse Capsule is in
place when:
• Dispensing Hot Water
• Cycling/rinsing water through
the system
• Descaling
-
PLEASE NOTE: It is not unusual
to have some residual water in
the Used Capsule Drawer.
PROBLEM
CAUSE
SOLUTION
TROUBLESHOOTING - Continued
19.
S21 Capsule Machine Instruction Manual
3/09/15