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Canon imageCLASS D550 Basic Operation Manual

Other manuals for imageCLASS D550: Starter Manual, Starter Manual
Manual is about: Black & White Laser Multifunction Printer

Summary of imageCLASS D550

  • Page 1

    Quick view- perform useful tasks next page before using the machine p.1-1 1 document and paper handling p.2-1 2 copying p.3-1 3 printing from a computer p.4-1 4 5 6 7 8 9 be sure to read the manual before using the machine. Keep the manual for future reference. Searching the installation and connect...

  • Page 2: Various Copy Functions

    Adjusting the image quality according to the document for details, see "copying" from p. 3-1. You can adjust the density of copies according to the document. Image quality adjustment enlarged/reduced copies reduced layout copying id card 2 on 1 4 on 1 2-sided copying collating density adjustment you...

  • Page 3: Various Printing Functions

    Quick view- perform useful tasks copy print scan you can enlarge or reduce standard size documents to copy on standard size paper or specify the copy ratio in percentage. You can print on both sides of paper. You can reduce multiple documents to print them onto one sheet. Booklet printing allows you...

  • Page 4: Saving In A Computer

    Saving in a computer there are two methods for saving scanned documents in a computer. Scanning with the mf toolbox* scanning is performed by operating the software supplied with the machine. Scanning from an application scanning is performed using your application. This allows you to open the scann...

  • Page 5: C O N T E N T S

    Ii c o n t e n t s contents ii manuals for the machine iv available features v how to use this manual v important safety instructions vi installation requirements and handling x legal notices xii laser safety xiv 1. Before using the machine 1-1 names and functions on each part of the machine 1-2 fro...

  • Page 6: 5-1

    Iii 5. Using the scan functions 5-1 basic operation methods for scanning 5-2 6. Maintenance 6-1 cleaning the machine 6-2 cleaning the exterior 6-2 cleaning the interior 6-2 cleaning the fixing unit 6-3 cleaning the platen glass 6-4 cleaning the feeder 6-4 precautions when cleaning the machine 6-4 re...

  • Page 7: Manuals For The Machine

    Iv manuals for the machine starter guide e-manual basic operation guide read this manual first. This manual describes the settings for setting up the machine and installing the software. Be sure to read this manual before using the machine. Read the desired chapter to suit your needs. The e-manual i...

  • Page 8: Available  Features

    V available features symbols used in this manual warning indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. Caution indicates a caution concerning operations that may lea...

  • Page 9: Installation

    Vi important safety instructions please read these “important safety instructions” thoroughly before operating the machine. As these instructions are intended to prevent injury to the user and other persons or to prevent destruction of property, always pay attention to these instructions and operati...

  • Page 10: Handling

    Vii - the power cord is bent near the connection part, and continuous stress is being applied to the power outlet or the connection part. - applying a shock to the power connector. • do not use power cords other than the one provided, as this can result in a fire or electrical shock. • as a general ...

  • Page 11

    Viii maintenance and inspections warning • when cleaning the machine, turn off the machine and computer, and unplug the interface cables and power plug. Failure to do so can result in a fire or electrical shock. • unplug the power plug from the ac power outlet periodically and clean the area around ...

  • Page 12: Consumables

    Ix consumables warning • do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. • do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire. • w...

  • Page 13: Power Supply Requirements

    X installation requirements and handling in order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. Also, read the remarks carefully. Temperature and humidity conditions • temperature range: 50 to 86°f (10 to 30°c) • humidit...

  • Page 14: Maintenance and Inspections

    Xi maintenance and inspections important • follow the instructions in the caution label attached to this machine. • avoid shaking or applying a shock to this machine. • to prevent a paper jam, do not turn the power on/off, open/close the operation panel or rear cover, and load/ unload paper in the m...

  • Page 15: Legal  Notices

    Xii legal notices international energy star program as an energy star® partner, canon u.S.A., inc. Has determined that this product meets the energy star program for energy efficiency. The international energy star office equipment program is an international program that promotes energy saving thro...

  • Page 16: Disclaimers

    Xiii disclaimers the information in this document is subject to change without notice. Canon inc. Makes no warranty of any kind with regard to this material, either express or implied, except as provided herein, including without limitation, thereof, warranties as to marketability, merchantability, ...

  • Page 17: Cdrh  Regulations

    Xiv this machine complies with 21 cfr chapter 1 subchapter j as a class 1 laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of 1968. This means that the machine does not produce haza...

  • Page 18

    Xv.

  • Page 19: Chapter

    1-1 chapter 1 before using the machine this category describes the features of the machine and its useful functions. Names and functions on each part of the machine 1-2 front side 1-2 back side 1-3 interior 1-3 multi-purpose tray 1-4 paper cassette 1-4 operation panel 1-5 lcd (standby mode) 1-6 copy...

  • Page 20

    1-2 bef or e u sing the m achine this section describes the parts and functions of the machine. Front side (15) (1) (2) (3) (4) (10) (11) (13) (14) (5) (6) (7) (8) (9) (12) names and functions on each part of the machine (1) document guides adjust to the width of the document. (2) feeder cover open ...

  • Page 21

    1-3 bef or e u sing the m achine back side (2) (1) (4) (5) (3) (1) rating label the average values of the required voltage and current are specified. (2) rear cover open this cover to clear paper jams. (3) usb port connect to a computer via a usb cable. (4) power switch turn the power on or off. (5)...

  • Page 22

    1-4 bef or e u sing the m achine multi-purpose tray (1) (1) paper guides adjust to the width of the paper. Paper cassette (1) (2) (1) dust cover protects paper in the paper cassette from dirt and dust. (2) paper guides adjust the paper guides to the paper..

  • Page 23

    1-5 bef or e u sing the m achine operation panel (4) (1) (2) (3) (6) (5) (1) mode switching keys press to switch the mode to copy or scan. (2) [menu] key press to specify or register various settings. [paper settings] key press to specify paper size and type for the paper cassette or multi-purpose t...

  • Page 24

    1-6 bef or e u sing the m achine lcd (standby mode) this section describes the following screens. • copy mode • scan mode note display of the standby mode • you can change the standby display which appears when the power switch is turned on. E-manual → basic operation → customizing display settings ...

  • Page 25: Navigating The Menu

    1-7 bef or e u sing the m achine this section describes how to navigate the menu and specify values on the menu screen. Keys to be used for this operation menu back ok entering the menu screen press [ ] (menu) to enter the menu screen. Scrolling through menu items the scrollbar at the right side of ...

  • Page 26

    1-8 bef or e u sing the m achine specifying values using the navigation keys specifying values situation screen example procedure when moving through the bars to adjust levels such as density correct density - + press [ ] or [ ] to adjust the level. When selecting a value to set a timer auto reset t...

  • Page 27: Text  Input  Method

    1-9 bef or e u sing the m achine text input method enter information (text, symbols, and numbers) into the machine using the following keys. Keys to be used for this operation ok entering text, symbols, and numbers press [ ] or [ ] to select a character, symbol, or number, and then press [ok]. Delet...

  • Page 28: Setting The Sleep Timer

    1-10 bef or e u sing the m achine setting the sleep timer the machine returns to sleep mode automatically when it is idle for a specified length of time. Keys to be used for this operation menu ok 1 press [ ] (menu). 2 press [ ] or [ ] to select , and then press [ok]. Menu preferences timer settings...

  • Page 29

    1-11 bef or e u sing the m achine setting the current date and time specify a display format for the date and time and set the current date and time. The specified date and time are used for reports. Keys to be used for this operation ok 1 press [ ] (menu). 2 press [ ] or [ ] to select , and then pr...

  • Page 30

    1-12 bef or e u sing the m achine.

  • Page 31: Chapter

    2-1 chapter 2 document and paper handling document requirements 2-2 scanning range 2-3 copy 2-3 scan 2-3 placing documents 2-4 placing documents on the platen glass 2-4 loading document in the feeder 2-4 paper requirements 2-6 paper size 2-6 paper type 2-7 printable range 2-8 loading paper 2-9 in th...

  • Page 32: Document  Requirements

    2-2 document and p aper handling platen glass feeder document type • plain paper • heavy paper • photograph • small documents (e.G., index cards) • special types of paper (e.G., tracing paper, transparencies, etc.) *1 • booklet (up to 3/4” (20 mm) thickness) plain paper (multi-page documents of the ...

  • Page 33: Scanning  Range

    2-3 document and p aper handling scanning range ensure your document’s text and graphics fall within the area specified in the following diagram. * note that the margin widths listed below are rough standards and there may be slight variations in actual use. * the loading orientation of documents is...

  • Page 34: Placing  Documents

    2-4 document and p aper handling this section describes placing the documents on the platen glass or loading them in the feeder. Placing documents on the platen glass 1 open the feeder. 2 place a document face down. 3 align the document with the appropriate paper size marks. If your document does no...

  • Page 35

    2-5 document and p aper handling 3 fan the document stack and align the edges of the pages. Thoroughly fan in small batches align the edges on a flat surface a few times 4 neatly place the documents face up. • load the document under the load limit guides (a). • ensure that the paper stack does not ...

  • Page 36: Paper  Requirements

    2-6 document and p aper handling paper size the available paper sizes are as follows. ○ : available : not available paper size paper source paper cassette multi-purpose tray a4 (8 1/4” x 11 3/4” (210 mm x 297 mm)) *1 ○ ○ b5 (7 1/8” x 10 1/8” (182 mm x 257 mm)) ○ ○ a5 (5 7/8” x 8 1/4” (148 mm x 210 m...

  • Page 37

    2-7 document and p aper handling paper type the available paper types are as follows. Paper type printer driver setting paper source paper capacity (paper cassette) paper capacity (multi-purpose tray) plain paper *1 16 to 21 lb bond (60 to 80 g/m²) [plain paper] [plain paper l] *2 250 sheets 1 sheet...

  • Page 38: Printable  Range

    2-8 document and p aper handling the shaded area indicates the approximate printable area of a4 paper. Note that the margin widths listed below are rough standards and there may be slight variations in actual use. 1/4 in. (5 mm) 1/4 in. (5 mm) 1/4 in. (5 mm) 1/4 in. (5 mm) printable range.

  • Page 39: Loading  Paper

    2-9 document and p aper handling this section describes how to load paper in the paper cassette and the multi-purpose tray. Note if you use paper of a different size or type the default paper size/type is set to and bond-24 lb bond)> in the setting menu. If you use a different paper size or paper ty...

  • Page 40

    2-10 document and p aper handling (3) loosen any stiff corners of the envelopes and flatten curls as shown in the figure. (4) align the edges of the envelopes on a flat surface. (5) gently load the envelopes into the paper cassette with the print side face up, until the edge of the envelope stack me...

  • Page 41

    2-11 document and p aper handling in the multi-purpose tray before loading paper in the multi-purpose tray, see “precautions when loading paper” ( →p.2-12). Use the multi-purpose tray when you want to copy or print on a paper that is different from what is in the paper cassette. You can load a singl...

  • Page 42

    2-12 document and p aper handling caution be careful when handling paper handle paper carefully not to cut your hands with the edges of the paper. Precautions when inserting the paper cassette be careful not to catch your fingers. Precautions when loading paper important be sure to align the paper g...

  • Page 43

    2-13 document and p aper handling paper loading orientation note paper loading orientation when loading in the multi- purpose tray paper loading orientation for the multi-purpose tray is same as which for the paper cassette. When printing paper with a letterhead or logo (previously printed paper) lo...

  • Page 44

    2-14 document and p aper handling whenever you change the paper size and type loaded in the cassette or tray, follow the procedure in this section to adjust the paper size and type settings. Important if the setting is different from the size of the loaded paper an error message appears, or printing...

  • Page 45

    2-15 document and p aper handling 4 specifies the size of direction and direction. (1) press [ ] or [ ] to select the direction, and then press [ok]. Specify size x: 0" y: 0" x y (2) press [ ] or [ ] to specify the size, and then press [ok]. You can also enter values using the numeric keys. Set leng...

  • Page 46: Selecting  Print  Side

    2-16 document and p aper handling you can specify whether to match the sides to be printed for 2-sided printing and 1-sided printing. Depending on the setting for this item, the side to be printed changes. When using previously printed paper, read “paper loading orientation” ( →p.2-13) thoroughly to...

  • Page 47

    2-17 document and p aper handling speed priority> when specifying , load paper as follows. ( : feeding direction) * for details on the procedure for loading paper when printing pages of the landscape layout, see “paper loading orientation” ( →p.2-13). When performing 1-sided printing when performing...

  • Page 48

    2-18 document and p aper handling.

  • Page 49: Chapter

    3-1 chapter 3 copying this category describes the copying features. Basic copying method 3-2 checking and canceling copy jobs 3-3 canceling using the stop key 3-3 checking and canceling using the status monitor/cancel key 3-3 copy settings 3-4 adjusting the density 3-4 selecting image quality (copy)...

  • Page 50: Basic Copying Method

    3-2 c op ying this section describes the basic procedure for copying. 1 place documents. “placing documents” (→p.2-4) “document requirements ” (→p.2-2) * a maximum of 50 pages can be loaded into the feeder. 2 press [ ]. (copy/scan) until the copy mode screen appears. 3 specify the copy settings as n...

  • Page 51

    3-3 c op ying checking and canceling copy jobs you can check detailed information about copy jobs. Also, you can cancel copy jobs while the jobs are in process. Note if the processing/data indicator on the operation panel is: turned on/blinking a job is being processed. Turned off no jobs are in the...

  • Page 52: Copy  Settings

    3-4 c op ying copy settings adjusting the density copy mode screen setting screen 1 01 copy: press start 100% ltr no. Of copies: 1 density: 0 original type: text ... + - density auto density manual density - + press [ ] or [ ] to adjust the density → [ok] * select to copy with the density that is su...

  • Page 53: Copy  Settings

    3-5 c op ying copy settings 2-sided copying copy mode screen setting screen copy: press start 100% ltr density: 0 original type: text ... 2-sided: off 1 + - 01 2-sided off 1 2-sided format settings setting screen setting screen 2-sided off 1 2-sided 2 2-sided 2 1-sided 2-sided off 1 2-sided 2 2-side...

  • Page 54: Copy  Settings

    3-6 c op ying copy settings enlarging/reducing copies copy mode screen setting screen copy: press start 100% ltr original type: text ... 2-sided: off copy ratio: 100% dir 1 01 copy ratio custom ratio 100% direct 400% max 200% press [ ] or [ ] to select the copy ratio → [ok] load paper of the output ...

  • Page 55: Copy  Settings

    3-7 c op ying copy settings collating copies copy mode screen setting screen copy: press start 100% ltr copy ratio: 100% di ... N on 1: off collate: off 1 01 collate off on printouts of a complete job are grouped. For example, if you are copying three copies of a three-page document, printouts of a ...

  • Page 56: Copying An Id Card

    3-8 c op ying you can make a copy of a 2-sided card onto one side of a paper. Keys to be used for this operation start ok copy/scan 1 place a card on the platen glass, and then close the feeder. Place the card with a 1/4” (5 mm) space created from the left edge of the platen glass. Additionally, ali...

  • Page 57

    3-9 c op ying the default values of the copy are the function which is applied when [ ] (reset) is pressed or the power is turned on. You can change the default values to suit your needs. You can register the following types of settings as the default values. • quantity • density • original type • 2...

  • Page 58

    3-10 c op ying.

  • Page 59: Chapter

    4-1 chapter 4 printing from a computer this category describes how to print from computers. * if you are a macintosh user, see the following. • to install the print driver → starter guide or print driver guide • to view how to use each function → print driver’s help to view how to display the print ...

  • Page 60

    4-2 p rinting fr om a c omput er the following procedures are required as the preparations for printing. Step 1 install the printer driver. Starter guide → 4 connecting to a computer and installing the drivers note about the printer driver the printer driver is software required for printing from an...

  • Page 61: Printing From A Computer

    4-3 p rinting fr om a c omput er scaling documents you can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. 1 click [page setup]. For inst...

  • Page 62

    4-4 p rinting fr om a c omput er 2 select the page layout from [page layout]. 3 select the page order from [page order]. The output image is displayed in the preview area. 4 click [ok]. Note • you cannot enlarge and reduce manually when using this function. • although there may be a function for pri...

  • Page 63

    4-5 p rinting fr om a c omput er checking and canceling print jobs you can check detailed information about print jobs in the middle of currently printing or waiting. Note document name and user name displayed in the operation panel some file name may be displayed incorrectly depending on the type o...

  • Page 64

    4-6 p rinting fr om a c omput er.

  • Page 65: Chapter

    5-1 chapter 5 using the scan functions the documents scanned by the machine can be stored in a computer. * if you are a macintosh user, see the scanner driver guide. To view how to display the scanner driver guide, see “for macintosh users” ( →p.9-4). Basic operation methods for scanning 5-2.

  • Page 66

    5-2 u sing the s can f unc tions you can scan a document using the keys on the operation panel. Note to scan documents by operating a computer see “scan” in the e-manual. Keys to be used for this operation copy/scan ok 1 place documents. “placing documents” ( →p.2-4) “document requirements ” ( →p.2-...

  • Page 67

    5-3 u sing the s can f unc tions note to change the scanner settings you can change the settings for the location to save, the file format, or the resolution from a computer. E-manual → scan → using the mf toolbox.

  • Page 68

    5-4 u sing the s can f unc tions.

  • Page 69: Chapter

    6-1 chapter 6 maintenance this section describes the maintenance of this machine, replacement of the toner cartridges, and so on. Cleaning the machine 6-2 cleaning the exterior 6-2 cleaning the interior 6-2 cleaning the fixing unit 6-3 cleaning the platen glass 6-4 cleaning the feeder 6-4 precaution...

  • Page 70: Cleaning The Machine

    6-2 m aint enanc e cleaning the exterior clean the exterior of the machine and ventilation slots. 1 turn off the power switch and disconnect the power cord. 2 clean the exterior of the machine with a soft, well wrung out cloth dampened with water or mild detergent diluted with water. 3 wait for the ...

  • Page 71

    6-3 m aint enanc e 6 remove the toner cartridge. 7 remove any toner or paper debris from interior of the machine, with a clean, soft, dry, and lint-free cloth. 8 insert the toner cartridge. Fit the protrusions (a) on each side of the toner cartridge into the guides located on each side of the machin...

  • Page 72

    6-4 m aint enanc e cleaning the platen glass follow this procedure to clean the platen glass and under surface of the feeder. 1 turn off the power switch and disconnect the power cord. 2 open the feeder. 3 clean the platen glass and the under surface of the feeder. (1) clean the areas with a cloth d...

  • Page 73

    6-5 m aint enanc e important do not touch the transfer roller (a). Touching the transfer roller (a) may damage the machine. (a) note if there is data waiting to be printed the data is deleted when you turn off the power switch. Caution precautions when cleaning the feeder do not dampen the cloth too...

  • Page 74

    6-6 m aint enanc e toner cartridges are consumable products. When the toner has almost or completely run out in the middle of operating this machine, a message appears in the display, or the symptoms described below appears. Follow a proper resolution depending on the message or symptom. Important a...

  • Page 75

    6-7 m aint enanc e important handling toner cartridge • keep the toner cartridge away from computer screens, disk drives, and floppy disks. They may be damaged by magnet which is in inside of the toner cartridge. • avoid locations subject to high temperature, high humidity, or rapid changes in tempe...

  • Page 76

    6-8 m aint enanc e 5 press [ ] or [ ] to select or , and then press [ok]. Copy off on do not use the toner saver mode. Use the toner saver mode. Note when the is set to you may conserve toner, however, the output may be less clear and thin lines or light colors may be printed unclearly. 6 press [ ] ...

  • Page 77

    6-9 m aint enanc e 6 gently shake the toner cartridge five or six times to evenly distribute the toner. 7 insert the toner cartridge. Fit the protrusions (a) on each side of the toner cartridge into the guides located on each side of the machine, and then slide the toner cartridge into the machine u...

  • Page 78

    6-10 m aint enanc e 3 hold the grip on the left front side of the toner cover. 4 open the toner cover. 5 remove the toner cartridge. 6 take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. 7 gently shake the toner cartridge five or ...

  • Page 79

    6-11 m aint enanc e 10 close the toner cover. If you cannot close the toner cover ensure that the toner cartridge is properly set in the machine. Do not try to forcefully close the toner cover, as this may damage the machine. 11 lower the scanning platform. Precautions when replacing toner cartridge...

  • Page 80

    6-12 m aint enanc e when pulling out the sealing tape • do not pull the sealing tape diagonally or sideways. If the tape breaks, this may become difficult to pull out completely. • even if the sealing tape stops at midpoint, pull it out of the toner cartridge completely. • if any tape remains in the...

  • Page 81

    6-13 m aint enanc e canon has instituted a worldwide recycling program for cartridges called “the clean earth campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges whic...

  • Page 82

    6-14 m aint enanc e ● option b: volume box return we encourage you to use this option as a more efficient way to ship cartridges. • place as many cartridges as possible into one box. Carefully seal the box with tape; or • call 1-800-ok-canon to receive your free eight cartridge collection box. ● opt...

  • Page 83

    6-15 m aint enanc e canada program-canada programme ● option a: single box return • repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • place the empty cartridge in the box of your new cartridge. Seal the box. • apply the canon canada inc./ca...

  • Page 84

    6-16 m aint enanc e before transporting the machine, see “precautions when transporting the machine” ( →p.6-17) when changing the location of the machine or moving the machine for maintenance, be sure to perform the following procedure. 1 turn off the machine and any connected computer. Off off 2 di...

  • Page 85

    6-17 m aint enanc e 5 remove any paper from the paper cassette. Note if the paper guide at the front projects from the paper cassette push the paper guide into the paper cassette. 6 lower the dust cover. 7 close the paper cassette. 8 move the machine. Ensure that all covers and trays are closed, and...

  • Page 86

    6-18 m aint enanc e.

  • Page 87: Chapter

    7-1 chapter 7 troubleshooting this section describes solutions for cases such as paper jam and when problems are not solved. Clearing jams 7-2 document jams in the feeder 7-3 paper jams inside the machine 7-4 display message 7-7 error codes 7-7 if appears 7-8 troubleshooting 7-9 check the following ...

  • Page 88: Clearing  Jams

    7-2 tr oubleshooting keys to be used for this operation when appears on the display, a paper jam has occurred in the feeder or inside the machine. To remove the jammed document or paper, follow the instructions on the display. Press [ ] to view the next step. Paper jam. Press [ ] to display steps. “...

  • Page 89

    7-3 tr oubleshooting document jams in the feeder referring to the procedure on the display, follow the steps below to remove jammed documents. 1 remove any document loaded in the feeder. 2 open the feeder cover. 3 lift the lock release lever (a). (a) 4 remove any jammed document by pulling it gently...

  • Page 90

    7-4 tr oubleshooting 9 close the feeder cover. 10 place documents in the feeder. Paper jams inside the machine referring to the procedure on the display, follow the steps below to remove jammed paper. 1 hold the operation panel. 2 lift the scanning platform. If you cannot lift the scanning platform ...

  • Page 91

    7-5 tr oubleshooting 7 push up the green colored part (a), and then pull the paper exit guide to open. (a) (1) (2) (3) 8 remove any jammed paper by pulling it gently. If you do not see the leading edge of the jammed paper do not force to pull the paper, and proceed to step 9. 9 lift the paper exit g...

  • Page 92

    7-6 tr oubleshooting 13 remove any paper loaded in the paper cassette. 14 remove any jammed paper by pulling it gently. 15 reload paper into the paper cassette and lower the dust cover. Next, continue to clear jams in the rear cover. 16 open the rear cover. 17 remove any jammed paper by pulling it g...

  • Page 93: Display  Message

    7-7 tr oubleshooting if messages appear, see the following and solve the problem. E-manual → troubleshooting → display messages an error code is a 3-digit code recorded as an error log when an error occurs. You can view the code at the job history in the system status screen. For details on the erro...

  • Page 94: If Appears

    7-8 tr oubleshooting the message appears when the paper size specified in , or in the menu is different from the size of the paper loaded in the paper cassette or multi-purpose tray. If the message appears, perform the following operations. Note when printing using the printer driver to ignore the m...

  • Page 95: Troubleshooting

    7-9 tr oubleshooting if one of the following problems occurs during use, try the actions suggested here before contacting technical support. Check the following first is the power switched on? Ensure that the power cord is securely plugged into the machine and into the wall outlet. Ensure that elect...

  • Page 96

    7-10 tr oubleshooting does a message appear on the display? If an error message appears on the display, refer to the following section to locate the appropriate corrective action. “display message” ( →p.7-7) print the transmission management report to see if any errors are listed. E-manual → basic o...

  • Page 97: If A Power Failure Occurs

    7-11 tr oubleshooting the machine cannot be used while power supply is cut off. Note charging the built-in battery it takes approximately 24 hours to fully charge the built-in battery after the machine is turned on. If the built-in battery has not been charged fully charged, documents stored in the ...

  • Page 98

    7-12 tr oubleshooting customer support (u.S.A.) if you cannot solve the problem after having referred to the information in this chapter, contact canon customer care center at 1-800-ok-canon monday through friday between the hours of 8:00 a.M. To 8:00 p.M. Est. On-line support is also available 24 h...

  • Page 99: Print Result Is Not Good

    7-13 tr oubleshooting note contacting your local authorized canon dealer if a problem that is not indicated in the e-manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the problem, contact your local authorized canon dealer. Paper curls perform one of the ...

  • Page 100

    7-14 tr oubleshooting the paper is not loaded properly. Solution load the paper properly. “loading paper” ( →p.2-9) damp paper is used. Solution replace the paper with new paper in an unopened package. “paper requirements” ( →p.2-6) appropriate paper is not being used. Solution replace the paper wit...

  • Page 101

    7-15 tr oubleshooting unevenness may appear when thin lines are printed. Solution change the setting to from the operation panel. E-manual → maintenance → special mode * if you use this mode, the following problems may occur. • the output is less fine. • toner smears even on unnecessary parts. • ton...

  • Page 102

    7-16 tr oubleshooting paper type setting is not specified properly. Solution properly specify the paper type setting. * if you are using coarse paper, select one of the followings. • • • “setting a paper size and type” ( →p.2-14) appropriate paper is not being used. Solution replace the paper with w...

  • Page 103

    7-17 tr oubleshooting the toner cartridge was replaced, or the printer was not printed for a long period of time. Solution change the setting from the operation panel. E-manual → maintenance → special mode the level of improvement according to the setting option is as following. → → → (low) (high) *...

  • Page 104

    7-18 tr oubleshooting the machine is exposed to direct sunlight or strong light . Solution move the machine. E-manual → maintenance → transporting the machine copied lines and text appear faded a b c a b c c a b c a b c c perform the following procedure. Is set to (default). Solution set to , and th...

  • Page 105: Chapter

    8-1 chapter 8 registering/setting the various functions you can set or change machine functions from the setting menu according to your purpose. Setting menu list 8-2 printing a user data list 8-2 contents of the setting menu 8-2.

  • Page 106: Setting Menu List

    8-2 reg ist ering/s etting the v arious f unc tions printing a user data list contents of the setting menu p.1-11 timer settings yyyy mm/dd mm/dd/yyyy dd/mm yyyy date display type time&date settings this area represents the first hierarchy in the menu. This area represents hierarchies for "setting i...

  • Page 107

    8-3 reg ist ering/s etting the v arious f unc tions keys to be used for this operation keys to be used for this operation 1 2 off on copy off on print special mode d clean fixing unit off on special mode i off on special mode j off on special mode k p.6-3 off daylight savings current time settings o...

  • Page 108

    8-4 reg ist ering/s etting the v arious f unc tions system manager information settings system manager pin: up to seven digits cd-rom select country/region united states (us) canada (ca) brazil (br) mexico (mx) other preferences timer settings copy settings initialize menu continues from the previou...

  • Page 109: Chapter

    9-1 chapter 9 appendix this section describes the specifications of the machine and information for macintosh users. Main specifications 9-2 machine specifications 9-2 copy specifications 9-2 printer specification 9-2 scanner specifications 9-3 for macintosh users 9-4 displaying driver guides (pdf f...

  • Page 110: Main  Specifications

    9-2 appendix machine specifications machine specifications type personal desktop power supply 120 to 127 v, 60 hz (power requirements differ depending on the country in which you purchased the product.) power consumption • maximum: 1,090 w or less average consumption during standby mode: approx. 10 ...

  • Page 111

    9-3 appendix scanner specifications scanner specifications type color scanner maximum scanning size • platen glass: 8 1/2” x 11 5/8” (215.9 mm x 297 mm) • feeder: 8 1/2” x 14” (215.9 mm x 355.6 mm) scanning resolution • optical resolution platen glass: 600 x 600 dpi feeder: 300 x 300 dpi • software ...

  • Page 112: For  Macintosh  Users

    9-4 appendix displaying driver guides (pdf files) double-click the following pdf files from the [manuals] folder on the provided cd-rom. ● printer driver guide → [guide-ufr ii-us.Pdf ] ● scanner driver guide → [guide-scan-us.Pdf ] displaying a driver’s help system you can use drivers’ help systems a...

  • Page 113: I N D E X

    9-5 appendix i n d e x c changing the default values copy ................................................................................... 3-9 cleaning the machine .......................................... 6-2 exterior ................................................................................

  • Page 114

    9-6 appendix o operation panel ............................................ 1-2, 1-5 output tray .............................................................. 1-2 p paper clearing jams ............................................................... 7-2 loading .........................................

  • Page 116

    Ft5-3401 (010) xxxxxxxxxx © canon inc. 2011 printed in korea canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon marketing japan inc. 16-6, konan 2-chome, minato-ku, tokyo 108-8011, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon europa n.V. Bove...