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Canon imageCLASS MF5500 Series Basic Manual

Other manuals for imageCLASS MF5500 Series: Basic Manual, Software Manual
Manual is about: Laser Multifunction Copier - Printer - Fax - Scanner

Summary of imageCLASS MF5500 Series

  • Page 1

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 p.O. Box 2262, 1180 eg amstelveen, the netherlands can...

  • Page 2: Imageclass

    Imageclass mf5500 series basic guide ld_basic_us.Book page 0 friday, december 5, 2003 5:52 pm.

  • Page 3: Manuals For The Machine

    Manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. The guides with this symbol are printed manuals. Cd-rom the guide with this symbol ...

  • Page 4: How This Manual Is Organized

    How this manual is organized introduction paper handling document handling printing from your computer copying scanning system monitor maintenance troubleshooting machine settings appendix includes the specifications of this machine and the index. Chapter 1 chapter 2 chapter 3 chapter 4 chapter 5 ch...

  • Page 5: Contents

    Iv contents preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii how to use this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Viii symbols used in this manual . . . . . . . . . . . ....

  • Page 6

    V chapter 2 paper handling print media requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 printing areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 loading paper . . . . . . . . . . . . . . . ....

  • Page 7

    Vi improving copied image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 adjusting the image quality (resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 adjusting the exposure (density) . . . . . . . . . . . . . . . . . . . . . . . . . . ....

  • Page 8

    Vii transporting the machine by car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20 chapter 9 troubleshooting clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 removing jammed paper from inside the machine ....

  • Page 9: Preface

    Viii preface thank you for purchasing the canon imageclass mf5500 series. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future...

  • Page 10

    Ix illustrations used in this manual unless otherwise mentioned, illustrations used in this manual are those taken when no optional equipment is attached to the imageclass mf5550. The model imageclass mf5550 is used for illustration purposes in this manual. When there is any difference between mf553...

  • Page 11: Legal Notices

    X legal notices fcc (federal communications commission) imageclass mf5530: model h12294 this device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept an interference receiv...

  • Page 12: Laser Safety

    Xi laser safety this product complies with 21 cfr chapter 1 subchapter j as a class i laser product under the u.S. Department of health and human services (dhhs) radiation performance standard according to the radiation control for health and safety act of 1968. Class i levels of laser radiation are...

  • Page 13: Trademarks

    Xii trademarks canon, the canon logo, and imageclass are trademarks of canon inc. Other product and company names herein may be the trademarks of their respective owners. Copyright copyright 2003 by canon inc. All rights reserved. No part of this publication may be reproduced or transmitted in any f...

  • Page 14: Use of Images

    Xiii legal limitations on the usage of your product and the use of images using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civ...

  • Page 15: Installation

    Xiv important safety instructions please read these "important safety instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may re...

  • Page 16: Power Supply

    Xv do not install the machine in the following locations: - a damp or dusty location - a location near water faucets or water - a location exposed to direct sunlight - a location subject to high temperatures - a location near open flames - a location near devices that contain magnets or generate mag...

  • Page 17: Handling

    Xvi caution do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock. Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If t...

  • Page 18: Maintenance and Inspections

    Xvii to avoid damage to the power cord and creating a fire hazard, always disconnect the power cord and the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock. Do not drop paper clips, staples, or other metal ...

  • Page 19

    Xviii there are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock. Do...

  • Page 20: Consumables

    Xix consumables warning do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper...

  • Page 21

    Xx ld_basic_us.Book page xx friday, december 5, 2003 5:52 pm.

  • Page 22: Introduction

    Chapter customer support 1-1 1 introduction this chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer support your machine is designed with the latest technology to provide trouble-free oper...

  • Page 23

    Main components of the machine 1-2 introduction 1 main components of the machine this section describes the main components of the machine. ■ mf5550 front view a a a a adf (automatic document feeder) holds documents and feeds them automatically into the scanning unit. B b b b document feeder tray pl...

  • Page 24

    Main components of the machine 1-3 introduction 1 a a a a platen glass cover open it when you place documents on the platen glass for copying or scanning. B b b b platen glass place documents. A b ld_basic_us.Book page 3 friday, december 5, 2003 5:52 pm.

  • Page 25

    Main components of the machine 1-4 introduction 1 rear view a a a a usb port connect the usb (universal serial bus) cable. B b b b telephone line jack connect the telephone cable. (only for the mf5550 model.) c c c c external device jack connect an external device. (only for the mf5550 model.) d d d...

  • Page 26: Operation Panel

    Operation panel 1-5 introduction 1 operation panel this section describes keys used when making copies, scanning and setting the menu. For keys not described here, see chapter 1, "introduction," in the facsimile guide . ■ mf5550 a a a a alarm indicator flashes red when the machine has a problem such...

  • Page 27

    Operation panel 1-6 introduction 1 ■ mf5530 l l l l lcd displays messages and prompts during operation. Also displays selections, text, and numbers when specifying settings. M m m m start key starts copying. N n n n stop/reset key cancels copying and other operations, and returns to the standby disp...

  • Page 28: Standby Display

    Standby display 1-7 introduction 1 standby display the standby display differs depending on which mode is selected. The standby display in the copy or scan mode is as follows: ■ copy mode ■ scan mode note when the machine is plugged in, the lcd displays for a while, then the standby display appears....

  • Page 29: Energy Saver Mode

    Energy saver mode 1-8 introduction 1 energy saver mode this machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. Note the time until the machine enters the energy saver mode can be specified in a rang...

  • Page 30

    Energy saver mode 1-9 introduction 1 restoring from the energy saver mode manually 1 press [energy saver]. The energy saver key goes off and the machine enters the standby mode. Note the machine can be restored from the energy saver mode immediately. However, it may vary according to room temperatur...

  • Page 31

    Energy saver mode 1-10 introduction 1 ld_basic_us.Book page 10 friday, december 5, 2003 5:52 pm.

  • Page 32: Paper Handling

    Chapter print media requirements 2-1 2 paper handling this chapter describes the print media you can use with this machine, how to load them, and where to print out the documents. Print media requirements for high-quality copies, we recommend using paper and transparencies recommended by canon. Some...

  • Page 33

    Print media requirements 2-2 p aper handling 2 ■ unacceptable paper do not copy on the following types of copy stock. Doing so may result in paper jams. Severely curled or wrinkled paper transparencies designed for full-color copiers or printers paper which has already been copied using a digital fu...

  • Page 34: Printing Areas

    Print media requirements 2-3 p aper handling 2 printing areas please note that the term "printing area" represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer. Printing area (light shade) : canon recommends that y...

  • Page 35: Loading Paper

    Loading paper 2-4 p aper handling 2 loading paper this section describes how to load paper in the cassette and the multi-purpose feeder. Caution when loading paper, take care not to cut your hands on the edges of the paper. Note the paper in the multi-purpose feeder is fed prior to the paper in the ...

  • Page 36

    Loading paper 2-5 p aper handling 2 3 pinch and slide the length slide guide to fit the size of the paper stack you want to load. Important if the slide guides are not adjusted correctly for the size of the paper, the quality of your printouts may be adversely affected. 4 load the paper stack in the...

  • Page 37

    Loading paper 2-6 p aper handling 2 5 pinch and slide the width slide guides to fit the paper stack. Make sure the paper stack does not exceed the load limit mark. 6 insert the cassette into the machine. Note if you do not completely insert the cassette into the machine, paper jams may occur. Hooks ...

  • Page 38

    Loading paper 2-7 p aper handling 2 7 specify the paper size. ❑ press [menu] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select ➞ press [set] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select the appropriate paper size (ltr, lgl, executiv, a4, b5, envelope, or free s...

  • Page 39

    Loading paper 2-8 p aper handling 2 2 remove any curling from the envelopes by holding the edges diagonally and bending them gently. 3 run a pen or other rounded object along the back flaps to flatten them. The flaps should not bulge more than 13 / 64 " (5 mm). 4 tap the edges on a flat surface to e...

  • Page 40

    Loading paper 2-9 p aper handling 2 6 pinch and slide the length slide guide to fit the size of the envelopes you want to load. Important if the slide guides are not adjusted correctly for the size of the envelopes, the quality of your printouts may be adversely affected. 7 load the envelopes in the...

  • Page 41

    Loading paper 2-10 p aper handling 2 8 pinch and slide the width slide guides to fit the envelopes. Make sure the envelopes do not exceed the load limit mark. 9 insert the cassette into the machine. Note if you do not completely insert the cassette into the machine, paper jams may occur. Hooks hook ...

  • Page 42

    Loading paper 2-11 p aper handling 2 10 specify the paper size. ❑ press [menu] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select ➞ press [set] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select ➞ press [set] ➞ [ ] or [ ] to select the envelope type (com10, monarch, d...

  • Page 43

    Loading paper 2-12 p aper handling 2 2 insert the paper straightly in the multi-purpose feeder with the print side up. Note when you load paper with a logo on, position the paper with the print side up (logo side) and insert it so that the top of the paper feeds first in the multi-purpose feeder. 3 ...

  • Page 44

    Loading paper 2-13 p aper handling 2 loading an envelope in the multi-purpose feeder use the multi-purpose feeder when you want to copy or print an envelope one by one. Important the recommended envelopes are com10, monarch, dl, and iso-c5. Using other envelopes may affect the quality of the printou...

  • Page 45

    Loading paper 2-14 p aper handling 2 3 specify the paper size. ❑ press [menu] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select ➞ press [set] ➞ [ ] or [ ] to select ➞ press [set]. ❑ press [ ] or [ ] to select ➞ press [set] ➞ press [ ] or [ ] to select the envelope type (com10, monar...

  • Page 46

    Loading paper 2-15 p aper handling 2 orientation of the document and the paper loading when you load a document in the adf, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose feeder are as shown below. When you place a document on the platen glas...

  • Page 47

    Selecting the paper output area 2-16 p aper handling 2 selecting the paper output area face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up out of the face up paper output. Select the area depending on your ...

  • Page 48: Face Down Paper Output Area

    Selecting the paper output area 2-17 p aper handling 2 paper type and paper output area select the suitable paper output area depending on the paper type and your purpose. Face down paper output area the paper is delivered with the printed side down on the output tray. Paper is stacked in printed or...

  • Page 49: Face Up Paper Output Area

    Selecting the paper output area 2-18 p aper handling 2 face up paper output area the paper is delivered with the printed side up out of the face up paper output on the back side of the machine. This way is convenient for printing on transparencies, envelopes, or labels which tend to curl, because th...

  • Page 50: Document Handling

    Chapter document requirements 3-1 3 document handling this chapter describes the types of documents you can scan, copy or send with this machine and how to set them on the platen glass or in the adf. Document requirements the documents you place on the platen glass or loaded in the adf for copying, ...

  • Page 51: Scanned Area of A Document

    Document requirements 3-2 document handling 3 * 1 when scanning, copying, and sending a transparent document such as tracing paper or transparencies, place a piece of plain white paper behind the document. * 2 21 lb (80 g/m 2 ) paper note when making copies of a small size document, the copy speed m...

  • Page 52: Setting Up Documents

    Setting up documents 3-3 document handling 3 setting up documents for scanning, place your documents on the platen glass or load them in the adf. Where you set up your documents depends on the size and type of documents you want to scan. (see "document requirements," on p. 3-1.) placing a document o...

  • Page 53: Loading Documents In The Adf

    Setting up documents 3-4 document handling 3 the illustration below shows how to place an ltr-size document on the platen glass. Loading documents in the adf note make sure there is no document on the platen glass. 1 fan the edges that will feed into the machine first, then tap the edges of multiple...

  • Page 54

    Setting up documents 3-5 document handling 3 2 slide the slide guides to the width of the document. 3 load the documents face up in the adf. Note for multiple page documents, the pages are fed one by one from the top of the stack (from the first page). Wait until all pages of your document have been...

  • Page 55: The Paper Path of The Adf

    Setting up documents 3-6 document handling 3 the paper path of the adf note when documents are loaded in the adf, the scanning unit moves to the position shown above and stays there. When documents are not loaded in the adf, the scanning unit moves to scan it. Scanning unit 3 2 1 the machine scans d...

  • Page 56: Printing From Your Computer

    Chapter before printing 4-1 4 printing from your computer this chapter explains how to print the documents from your computer using the printer driver included in the cd-rom. Before printing before printing, software must be installed in your computer. If not, please see "install the software and co...

  • Page 57

    Before printing 4-2 pr inting from y our computer 4 follow this procedure if it is not selected: 1 open the [printers and faxes] (windows 98/me/2000: [printers]) folder. ● on windows xp: ❑ click [start] on the windows task bar, select [control panel] ➞ [printers and other hardware] ➞ [printers and f...

  • Page 58: Printing Documents

    Printing documents 4-3 pr inting from y our computer 4 printing documents the general steps for printing a document are explained below. The screen shot shown is from windows xp. 1 open the application from which you will print the document. 2 select the command to print. In most cases, click [print...

  • Page 59: Canceling Printing

    Printing documents 4-4 pr inting from y our computer 4 4 click [preference] or [properties]. Note depending on the application you are using, select the printer to be used in the [general] tab sheet in the [print] dialog box, then specify the print settings in the corresponding tab sheet. (only for ...

  • Page 60: More Information

    More information 4-5 pr inting from y our computer 4 more information for detailed information on all printing features, see chapter 2, "printing," in the software guide . Ld_basic_us.Book page 5 friday, december 5, 2003 5:52 pm.

  • Page 61

    More information 4-6 pr inting from y our computer 4 ld_basic_us.Book page 6 friday, december 5, 2003 5:52 pm.

  • Page 62: Copying

    Chapter documents you can copy 5-1 5 copying this chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents you can copy for information on the types of documents you can copy, ...

  • Page 63: Making Copies

    Making copies 5-2 cop ying 5 making copies follow this procedure to make copies: 1 place the document on the platen glass or load it in the adf. For details on how to place or load documents, see "setting up documents," on p. 3-3. 2 press [copy]. 3 use the numeric keys to enter the number of copies....

  • Page 64: Specifying The Paper Size

    Specifying the paper size and type (common for cassette and multi-purpose feeder) 5-3 cop ying 5 specifying the paper size and type (common for cassette and multi-purpose feeder) note when making copies on ltr-size paper after having continuously copied on paper smaller than ltr-size paper, the copi...

  • Page 65: Specifying The Paper Type

    Specifying the paper size and type (common for cassette and multi-purpose feeder) 5-4 cop ying 5 5 press [ ] or [ ] to select the appropriate paper size (ltr, lgl, executiv, a4, b5, envelope, or free size) ➞ press [set]. ● when is selected: ❑ press [ ] or [ ] to select the type of envelopes (com10, ...

  • Page 66

    Specifying the paper size and type (common for cassette and multi-purpose feeder) 5-5 cop ying 5 5 press [ ] or [ ] to select the appropriate paper type ➞ press [set]. You can select from the following paper types: - plain paper (17 lb to 24 lb (64 g/m 2 to 90 g/m 2 )): - heavy paper (25 lb to 34 lb...

  • Page 67: Setting Enlarging/reducing

    Setting enlarging/reducing 5-6 cop ying 5 setting enlarging/reducing when placing a document on the platen glass, you can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/reducing using preset copy ratios note you cannot enlarge or reduce the copy size ...

  • Page 68

    Setting enlarging/reducing 5-7 cop ying 5 note if the of in the menu is set to or , the preset copy ratios will be as follows: - a: 50%, 70%, 100%, 141%, 200% - ab: 50%, 70%, 81%, 86%, 100%, 115%, 122%, 141%, 200% for details, see of "menu descriptions," on p. 10-4. To reset the copy ratio, press [e...

  • Page 69: Improving Copied Image

    Improving copied image 5-8 cop ying 5 improving copied image adjusting the image quality (resolution) you can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. 1 press [image quality]. 2 press [ ] ...

  • Page 70

    Improving copied image 5-9 cop ying 5 adjusting the exposure (density) you can adjust the copy exposure automatically or manually according to how light or dark your document is. 1 press [exposure]. 2 press [ ] or [ ] to select the exposure mode. ● adjusting manually: ❑ select ➞ press [set]. ❑ press...

  • Page 71: Special Features

    Special features 5-10 cop ying 5 special features the machine has the following special copy feature: collate copy. This feature allows you to sort copies in page order. Collate copy the collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple ...

  • Page 72

    Special features 5-11 cop ying 5 4 press [start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. Note when scanning multiple page documents, and may appear in the lcd, and the document being scanned stops in the adf. Pre...

  • Page 73

    Special features 5-12 cop ying 5 7 press [set]. The machine begins printing out. Note when scanning multiple page documents, and may appear in the lcd and scanning is canceled. In this case, reduce the documents to be scanned. Or, change the image quality mode to . Ld_basic_us.Book page 12 friday, d...

  • Page 74: Scanning

    Chapter before scanning 6-1 6 scanning this chapter briefly explains how to scan documents into your computer using the scanner driver included in the cd-rom. Before scanning before scanning, software must be installed in your computer. If not, please see "install the software and connect the machin...

  • Page 75: Scanning Methods

    Scanning methods 6-2 scanning 6 scanning methods there are two methods of scanning documents to your computer: using a twain- or wia- (windows xp) compliant windows application using [scan] on the operation panel of the machine important when using [scan], the adf is not available for scanning. When...

  • Page 76: More Information

    More information 6-3 scanning 6 more information for detailed information on all scanning features, see chapter 3, "scanning," in the software guide . Ld_basic_us.Book page 3 friday, december 5, 2003 5:52 pm.

  • Page 77

    More information 6-4 scanning 6 ld_basic_us.Book page 4 friday, december 5, 2003 5:52 pm.

  • Page 78: System Monitor

    Chapter checking the status of print and fax jobs 7-1 7 system monitor this chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the status of print and fax jobs use [status monitor] to confirm or delete a job. You can select a...

  • Page 79

    Checking the status of print and fax jobs 7-2 system monitor 7 3 if you decide to delete the current print job, press [ ] for . Note to cancel deleting the job, press [ ] for . Once the job is deleted, the job cannot be restored. Confirming and deleting a fax tx job 1 press [status monitor]. 2 press...

  • Page 80

    Checking the status of print and fax jobs 7-3 system monitor 7 confirming and deleting a fax rx job 1 press [status monitor]. 2 press [ ] or [ ] to select ➞ press [set]. Note if there is no job, is displayed. If there is only one fax job, go to step 4. 3 press [ ] or [ ] to confirm the fax/telephone...

  • Page 81

    Checking the status of print and fax jobs 7-4 system monitor 7 ld_basic_us.Book page 4 friday, december 5, 2003 5:52 pm.

  • Page 82: Maintenance

    Chapter periodic cleaning 8-1 8 maintenance this chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic cleaning your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machin...

  • Page 83: Cleaning The Exterior

    Periodic cleaning 8-2 maintenance 8 cleaning the exterior wipe the machine's exterior with a clean, soft, lint-free cloth moistened with water or diluted dishwashing detergent solution. Cleaning the scanning area wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with...

  • Page 84: Cleaning The Adf Area

    Periodic cleaning 8-3 maintenance 8 cleaning the adf area black lines may appear in copies when the adf is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area). Use a clean soft cloth to wipe the read area...

  • Page 85

    When to replace the cartridge 8-4 maintenance 8 when to replace the cartridge the cartridge is a consumable item and should be replaced when the toner runs out. If white streaks or light bands appear on the printouts, the toner is running low. Note when handling the cartridge, take care not to allow...

  • Page 86: Print Yield

    When to replace the cartridge 8-5 maintenance 8 3 reinstall the cartridge in the machine. 4 make a few test copies. ● if the copies appear normal: you can keep using the cartridge. However, a new one will be needed soon. ● if white streaks or light bands are still present: ❑ replace the cartridge wi...

  • Page 87

    When to replace the cartridge 8-6 maintenance 8 handling and storing the cartridge this section describes the precautions to ensure optimum copy quality. Handling precautions warning do not throw the cartridge into open flames, as this may cause the toner to ignite and result in burns or a fire. The...

  • Page 88

    When to replace the cartridge 8-7 maintenance 8 important place the cartridge in its protective bag so that the side with the written instructions faces up. Then, place the bagged cartridge into its shipping box. Store the unused cartridge out of direct sunlight. For partially used/opened cartridges...

  • Page 89: The Clean Earth Campaign

    When to replace the cartridge 8-8 maintenance 8 the clean earth campaign the canon cartridge recycling program the canon cartridge recycling program fulfills the first initiative of canon's clean earth campaign, which supports four critical environmental areas: recycling in the workplace conserving ...

  • Page 90: U.S.A. Program

    When to replace the cartridge 8-9 maintenance 8 u.S.A. Program packaging ■ option a-1: single box return repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. Place the empty cartridge in the box of your new cartridge. Seal the box. ■ option b: v...

  • Page 91

    When to replace the cartridge 8-10 maintenance 8 ■ option a-2: multiple box return we encourage you to use this option as a more efficient way to ship cartridges. Complete option a-1. Bundle multiple cartridge boxes together securely with tape. Please be sure that the shipment does not exceed ups sp...

  • Page 92

    When to replace the cartridge 8-11 maintenance 8 shipping apply the ups authorized returning label provided in this guide. Residents of alaska and hawaii: do not use the ups authorized returning label. For alaska and hawaii canon set up alternative mail service with the u.S. Postal service. Please c...

  • Page 93

    When to replace the cartridge 8-12 maintenance 8 canada program-canada programme ■ option a: single box return repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. Place the empty cartridge in the box of your new cartridge. Seal the box. Apply t...

  • Page 94

    When to replace the cartridge 8-13 maintenance 8 working to preserve endangered species is a long-standing canon interest. To this end, for every cartridge collected, canon canada donates $1, shared equally between world wildlife fund canada and the nature conservancy of canada. This donation is uti...

  • Page 95: Replacing The Cartridge

    Replacing the cartridge 8-14 maintenance 8 replacing the cartridge this section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section "when to replace the cartridge," on p. 8-4. Note when handling the cartridge, take car...

  • Page 96

    Replacing the cartridge 8-15 maintenance 8 3 remove the new cartridge from its protective bag. Note save the protective bag. You may need it later when you remove the cartridge from the machine. 4 rock the cartridge five or six times to distribute the toner evenly. 5 place the cartridge on a flat an...

  • Page 97

    Replacing the cartridge 8-16 maintenance 8 6 while grasping the cartridge with one hand, firmly and slowly pull the sealing tape tab with the other hand to remove the sealing tape completely. Throw the tape away. Important to avoid breaking the tape, do not pull out the tape at an upward or downward...

  • Page 98

    Replacing the cartridge 8-17 maintenance 8 8 align the projections on both sides of the cartridge to the guides in the machine and gently slide the cartridge into the machine as far as it will go. 9 close the front cover. Note if the lcd displays and alternately, reset the machine by opening the fro...

  • Page 99

    Repacking and transporting your machine 8-18 maintenance 8 repacking and transporting your machine be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.G., when transporting over long distances), the following precautions should b...

  • Page 100

    Repacking and transporting your machine 8-19 maintenance 8 carrying the machine by the sides pull out the cassette completely, and remove the extension cover. Push in the output tray, and close the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in...

  • Page 101

    Repacking and transporting your machine 8-20 maintenance 8 transporting the machine by car pack the machine, using the original packing material and box. Place the machine on a level, stable surface. Important do not leave the machine inside a car for a long period of time; the temperature can becom...

  • Page 102: Troubleshooting

    Chapter clearing jams 9-1 9 troubleshooting this chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing jams this section describes how to remove jammed paper. Removing jammed pap...

  • Page 103

    Clearing jams 9-2 t roub leshooting 9 1 hold both sides of the jammed paper and pull it out from the multi-purpose feeder. 2 pull out the cassette completely. 3 hold both sides of the jammed paper and pull it out from the machine. 4 insert the cassette to the machine. 5 open the front cover. If ther...

  • Page 104

    Clearing jams 9-3 t roub leshooting 9 6 remove the cartridge. Important remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside the machine. When removing the jammed paper, do not touch the transf...

  • Page 105

    Clearing jams 9-4 t roub leshooting 9 7 hold both sides of the jammed paper and carefully move it inward, then gently pull it out. 8 roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up paper out of the machine. 9 if the ...

  • Page 106

    Clearing jams 9-5 t roub leshooting 9 important do not pull the jammed paper forward from the cassette. It may cause a machine malfunction. Do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent reduction in print quality. 10 open the face up cover a...

  • Page 107

    Clearing jams 9-6 t roub leshooting 9 12 carefully pull the jammed paper straight out through the rollers. If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine. 13 push the paper release levers back to their origin...

  • Page 108

    Clearing jams 9-7 t roub leshooting 9 14 insert the cartridge back into the machine, then close the front cover. For details, see "replacing the cartridge," on p. 8-14. Important after you replace the cartridge and close the front cover, the machine should be ready for operating. If the machine retu...

  • Page 109

    Clearing jams 9-8 t roub leshooting 9 2 widen the slide guides until they stop, and remove the paper so as not to be caught by the slide guides. Open the adf and gently remove the jammed paper from the adf. 3 open the adf and gently remove the jammed paper from the document output tray. Note after r...

  • Page 110: Lcd Messages

    Lcd messages 9-9 t roub leshooting 9 lcd messages the following messages are displayed in the lcd when the machine performs a function or if it encounters an error. This section describes the general messages and those related to copy and print functions. For the messages related to fax functions, s...

  • Page 111

    Lcd messages 9-10 t roub leshooting 9 incorrect paper size ↔ cass paper mismatch cause the size of the paper in the cassette or multi-purpose feeder is different from that of the paper specified in in of the menu. Remedy load the correct paper size or change in settings> of the menu. (see "loading p...

  • Page 112

    Lcd messages 9-11 t roub leshooting 9 rec. Paper jam open the front cover cause there is a paper jam. Remedy clear the paper jam (see "clearing jams," on p. 9-1) and reload paper in the cassette or multi-purpose feeder. Then reset the machine by opening the front cover and then closing it. Supply re...

  • Page 113: Paper Feeding Problems

    Paper feeding problems 9-12 t roub leshooting 9 paper feeding problems paper does not feed correctly. Q does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed the capaci...

  • Page 114

    Paper feeding problems 9-13 t roub leshooting 9 q does the cassette or multi-purpose feeder contain an appropriate quantity of sheets? A make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed the capacity of the cassette or multi-purpose feeder. (see "load...

  • Page 115

    Paper feeding problems 9-14 t roub leshooting 9 paper stacked roughly. Q is the proper paper loaded? A load proper paper in the cassette or multi-purpose feeder. (see chapter 2, "paper handling.") a select in in of the menu. (see "specifying the paper type," on p. 5-4.) repeated paper jams occur. Q ...

  • Page 116: Copying Problems

    Copying problems 9-15 t roub leshooting 9 copying problems the machine will not make a copy. Q is the cartridge installed correctly? A make sure the cartridge is installed correctly. (see "install the cartridge," in the set-up sheet .) q is the sealing tape removed from the cartridge? A remove the s...

  • Page 117: Print Quality Problems

    Print quality problems 9-16 t roub leshooting 9 print quality problems the print quality is not what you expect; print is not clear, has missing dots or white streaks. Q are the size, thickness and type of the paper you are using within the specifications of the machine? A check that the paper you a...

  • Page 118

    Print quality problems 9-17 t roub leshooting 9 q is the machine installed in a stable location? A install the machine in a proper location. (see "installation," on p. Xiv.) copies are too dark or too light. Q is the exposure adjusted correctly? A adjust the exposure correctly using [exposure]. (see...

  • Page 119: Printing Problems

    Printing problems 9-18 t roub leshooting 9 printing problems the alarm indicator comes on. Q does the machine feed paper correctly, or is there paper in the cassette or multi-purpose feeder? A clear the paper jam, or load paper in the cassette or multi-purpose feeder. (for instructions on clearing p...

  • Page 120: Scanning Problems

    Scanning problems 9-19 t roub leshooting 9 scanning problems the machine will not scan a document. Q did you connect the power cord to the machine just now? A wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q is the document loaded correctly? A remov...

  • Page 121: General Problems

    General problems 9-20 t roub leshooting 9 general problems the machine has no power. Q is the power cord plugged in securely? A check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power socket on the back of the machine. Do...

  • Page 122

    If you cannot solve the problem 9-21 t roub leshooting 9 if you cannot solve the problem if you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact canon authorized service facilities or the canon customer care center. Caution if the mach...

  • Page 123

    If you cannot solve the problem 9-22 t roub leshooting 9 ld_basic_us.Book page 22 friday, december 5, 2003 5:52 pm.

  • Page 124: Machine Settings

    Chapter accessing the machine settings 10-1 10 machine settings this chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Note to specify or register the settings of the fax function, see chapter 8, "machine settings," in the facsimile gu...

  • Page 125

    Accessing the machine settings 10-2 machine settings 10 note for details on submenus, see "menu descriptions," on p. 10-3. After selecting the item or value with [ ] or [ ], press [set] to enter the setting. If you press [stop/reset] before [set] is pressed, the item you have selected will not be re...

  • Page 126: Menu Descriptions

    Menu descriptions 10-3 machine settings 10 menu descriptions common settings name descriptions paper settings sets the paper size and paper type. 1. Paper size selects the paper size. Ltr , lgl, executiv, a4, b5, envelope (com10, monarch, dl, iso-c5), free size (horizontal (height: 76 mm to 216 mm (...

  • Page 127: Copy Settings

    Menu descriptions 10-4 machine settings 10 (the factory default setting is in bold face.) * only for the mf5550 model. Copy settings 3. Auto clear sets the auto clear function. If the machine remains idle for a set amount of time, the display returns to the standby mode. On sets the time until the m...

  • Page 128

    Menu descriptions 10-5 machine settings 10 (the factory default setting is in bold face.) note for details on , see chapter 8, "machine settings," in the facsimile guide. (only for the mf5550 model.) copy default sets the default settings for copying. 1. Image quality selects the document type. Text...

  • Page 129

    Menu descriptions 10-6 machine settings 10 ld_basic_us.Book page 6 friday, december 5, 2003 5:52 pm.

  • Page 130: Appendix

    Chapter specifications 11-1 11 appendix this chapter lists the specifications of the machine and the index. Specifications type personal desktop platen stationary automatic document feeder: 30 sheets or paper stack within 5 / 16 " (8 mm) thickness including curled sheets (guaranteed) 50 sheets (21 l...

  • Page 131

    Specifications 11-2 appendix 11 features are subject to change without notice due to product improvements. For high-quality copies, we recommended using paper and transparencies recommended by canon. Some types of paper available at office supply stores may not be suitable for this machine. If you h...

  • Page 132: Index

    Index 11-3 appendix 11 index symbols (–), (+) keys, 1-5 a adf (automatic document feeder), 1-2 capacity, 3-5 jams in, 9-7 loading documents in, 3-4 paper path, 3-6 alarm indicator, 1-5 auto clear setting, 10-4 auto sort setting, 10-5 c cartridge handling, 8-6 recycling, 8-7 replacing, 8-4, 8-14 stor...

  • Page 133

    Index 11-4 appendix 11 weight, 3-2 document feed adf, 3-4, 3-6 platen glass, 1-3, 3-3 document too long message, 9-9 e energy saver key, 1-5 restoring, 1-9 setting, 1-8 energy svr time setting, 10-4 enlarge/reduce key, 1-5 setting, 5-6 enlargement/reduction, 5-6 envelope loading, 2-7, 2-13 printing ...

  • Page 134

    Index 11-5 appendix 11 key, 1-5 multi-purpose feeder, 1-2 loading an envelope, 2-13 loading paper, 2-11 paper requirements, 2-1 n numeric keys, 1-6 o operation panel, 1-2, 1-5 orientation document, 2-15 paper, 2-15 output tray, 1-2 p paper acceptable paper, 2-2 cassette, 1-2 feeding problems, 9-12 j...

  • Page 135

    Index 11-6 appendix 11 s scan density setting, 10-5 scan key, 1-5 scanned area, 3-2 scanning areas, 3-2 beforehand, 6-1 documents, 6-2 problems, 9-19 set key, 1-6 sharpness setting, 10-4 size document, 3-1 marks, 3-3 print media, 2-2 slide guides, 1-2 adf, 1-2, 3-5 multi-purpose feeder, 2-13 specifi...

  • Page 136: Basic Guide

    Canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, ontario l5t 1p7, canada canon europa n.V. Bovenkerkerweg 59-61 p.O. Box 2262, 1180 eg amstelveen, the netherlands can...