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Canon imageCLASS MF6540 Troubleshooting Manual

Other manuals for imageCLASS MF6540: Starter Manual, Starter Manual, Basic Operation Manual, Reference Manual
Manual is about: Duplex Copier - Laser Printer - Color Scanner - Network Capabilities

Summary of imageCLASS MF6540

  • Page 1

    1 2 3 4 table of contents index how to use this guide top back previous next scanner driver guide introduction scanning a document troubleshooting appendix please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference. Series.

  • Page 2: Manuals For The Machine

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next i table of contents index manuals for the machine the manuals for this machine are divided as follows. Please refer to them for detailed information. ● to view the manuals in pdf format, adobe reader/acrobat rea...

  • Page 3: Legal Notices

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next ii table of contents index legal notices trademarks canon, the canon logo, and imageclass are trademarks of canon inc. Microsoft, windows, windows server and windows vista are trademarks or registered trademarks...

  • Page 4: Table of Contents

    1 2 3 4 top back previous next iii introduction scanning a document troubleshooting appendix table of contents index table of contents manuals for the machine ................................................................................I legal notices ................................................

  • Page 5

    1 2 3 4 top back previous next iv introduction scanning a document troubleshooting appendix table of contents index 2 scanning a document ................................................................................................... 2-1 scanning with [start] on the machine ........................

  • Page 6

    1 2 3 4 top back previous next v introduction scanning a document troubleshooting appendix table of contents index scanning a large document ................................................................... 2-18 setting preferences and scanning with scangear mf ........................... 2-20 swi...

  • Page 7

    1 2 3 4 top back previous next vi introduction scanning a document troubleshooting appendix table of contents index 3 troubleshooting............................................................................................................. 3-1 scanning problems ......................................

  • Page 8: How to Use This Guide

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next vii table of contents index how to use this guide ■ using the top page 1 2 3 4 table of contents index how to use this guide top back previous next scanner driver guide introduction scanning a document troublesh...

  • Page 9

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next viii table of contents index ■ using the chapter topic list 1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next 1-1 table of contents index 1 introduction where to find help ...

  • Page 10

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next ix table of contents index the following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. Warning indicates a ...

  • Page 11: 1 Introduction

    1 2 3 4 introduction scanning a document troubleshooting appendix top back previous next 1-1 table of contents index 1 introduction where to find help .................................................................................. 1-2 system requirements .............................................

  • Page 12: Where to Find Help

    1 2 3 4 top back previous next 1-2 introduction scanning a document troubleshooting appendix table of contents index where to find help when you encounter a problem during installation of the driver software or while operating your machine, consult the following: in this manual see chapter 3, “troub...

  • Page 13: System Requirements

    1 2 3 4 top back previous next 1-3 introduction scanning a document troubleshooting appendix table of contents index system requirements general – ibm or ibm-compatible pc – pc equipped with a usb port and the usb class driver installed microsoft windows 2000 professional cpu: intel ® pentium ® 133 ...

  • Page 14: Checking Installation

    1 2 3 4 top back previous next 1-4 introduction scanning a document troubleshooting appendix table of contents index checking installation check if the driver is installed successfully. 1. Open the [scanners and cameras] folder (windows 2000: the [scanners and cameras properties] dialog box). Click ...

  • Page 15: 2 Scanning A Document

    1 2 3 4 top back previous next 2-1 introduction scanning a document troubleshooting appendix table of contents index 2 scanning a document scanning with [start] on the machine ................................................... 2-3 setting the scanning function for [start] .............................

  • Page 16

    1 2 3 4 top back previous next 2-2 introduction scanning a document troubleshooting appendix table of contents index scanning an image from an application ............................................. 2-15 creating one pdf file from two or more pages ................................ 2-16 scanning a ...

  • Page 17

    1 2 3 4 top back previous next 2-3 introduction scanning a document troubleshooting appendix table of contents index scanning with [start] on the machine you can scan documents and transmit the scanned data to your computer using the operation panel of the machine. Note your machine must be connecte...

  • Page 18

    1 2 3 4 top back previous next 2-4 introduction scanning a document troubleshooting appendix table of contents index setting the scanning function for [start] when you scan for the first time using [start] on the machine, scanning will start in the same way as when you click [save] in the mf toolbox...

  • Page 19

    1 2 3 4 top back previous next 2-5 introduction scanning a document troubleshooting appendix table of contents index also you can set it up in the following way. In the mf toolbox, click [settings] to open the [settings] dialog box. From the drop-down list, select the scanning function you want to l...

  • Page 20

    1 2 3 4 top back previous next 2-6 introduction scanning a document troubleshooting appendix table of contents index 4. Specify an action for [start]. On windows xp/vista: select the [events] tab → select the option corresponding to your machine from [select an event] → select the operation for [sta...

  • Page 21: Scanning With The Mf Toolbox

    1 2 3 4 top back previous next 2-7 introduction scanning a document troubleshooting appendix table of contents index scanning with the mf toolbox you can scan a document using the buttons on the mf toolbox. 1. Set documents. 2. On the windows desktop, double-click the [canon mf toolbox 4.9] icon to ...

  • Page 22

    1 2 3 4 top back previous next 2-8 introduction scanning a document troubleshooting appendix table of contents index 4. Specify the required settings. For details, see “mf toolbox settings,” on p. 2-9. If you want to keep the same settings for future scans, click [apply] before clicking [start]. Not...

  • Page 23: Mf Toolbox Settings

    1 2 3 4 top back previous next 2-9 introduction scanning a document troubleshooting appendix table of contents index mf toolbox settings example: [mail] dialog box ■ scanner settings you can specify the scanning mode, resolution, document size, and file size of the scanned image. [select source] sel...

  • Page 24

    1 2 3 4 top back previous next 2-10 introduction scanning a document troubleshooting appendix table of contents index [paper size] selects the size of the document to be scanned. Selecting [custom] opens the [paper size settings] dialog box which enables you to set the custom paper size. When scanni...

  • Page 25

    1 2 3 4 top back previous next 2-11 introduction scanning a document troubleshooting appendix table of contents index ■ save scanned image to you can specify the file name, file format, and location to save the scanned image. If you select pdf as a file format, you can also specify the detailed sett...

  • Page 26

    1 2 3 4 top back previous next 2-12 introduction scanning a document troubleshooting appendix table of contents index note – the type of file which can be saved with each button is shown below. – when [pdf], [pdf (multiple pages)], or [pdf (add page)] is selected and if an error message appears indi...

  • Page 27

    1 2 3 4 top back previous next 2-13 introduction scanning a document troubleshooting appendix table of contents index ■ external program (mail program) when scanning using the [ocr], [pdf], [scan-1] or [scan-2] button, you can specify an application to be used to display the scanned image. Click [se...

  • Page 28

    1 2 3 4 top back previous next 2-14 introduction scanning a document troubleshooting appendix table of contents index exif settings you can attach extra information in the exif format, such as the description of the image, the date when the image was scanned, etc., to the jpeg files. Select a scanne...

  • Page 29

    1 2 3 4 top back previous next 2-15 introduction scanning a document troubleshooting appendix table of contents index scanning an image from an application you can scan an image from a twain- or wia- (windows xp/vista only) compliant application and use the image in that application. The following i...

  • Page 30

    1 2 3 4 top back previous next 2-16 introduction scanning a document troubleshooting appendix table of contents index creating one pdf file from two or more pages you can scan two or more pages and make them into one pdf file. 1. Set documents. 2. Double-click the [canon mf toolbox 4.9] icon on the ...

  • Page 31

    1 2 3 4 top back previous next 2-17 introduction scanning a document troubleshooting appendix table of contents index 7. Click [start]. When you set the document on the platen glass, the following dialog box appears as each page is scanned. To continue to scan, place the next page and click [next]. ...

  • Page 32: Scanning A Large Document

    1 2 3 4 top back previous next 2-18 introduction scanning a document troubleshooting appendix table of contents index scanning a large document you can scan a document larger than the platen glass by combining pieces scanned separately. Note this feature is available only when scanning using the [sa...

  • Page 33

    1 2 3 4 top back previous next 2-19 introduction scanning a document troubleshooting appendix table of contents index 6. Follow the on-screen instructions to scan the left side and the right side of the document separately. 7. Adjust the position of the right side of the scanned image for synthesis ...

  • Page 34: Scangear Mf

    1 2 3 4 top back previous next 2-20 introduction scanning a document troubleshooting appendix table of contents index setting preferences and scanning with scangear mf the scangear mf enables you to preview the image to be scanned and make detailed adjustments for the image. To use the scangear mf, ...

  • Page 35

    1 2 3 4 top back previous next 2-21 introduction scanning a document troubleshooting appendix table of contents index 2. Select the document type in [select source]. [photo (color)]: to scan color photos. [magazine (color)]: to scan color magazines with the descreen function. [newspaper (b&w)]: to s...

  • Page 36

    1 2 3 4 top back previous next 2-22 introduction scanning a document troubleshooting appendix table of contents index add/delete the output size selecting [add/delete] for [output size] opens the [add/delete the output size] dialog box. This dialog box enables you to add and delete the custom output...

  • Page 37

    1 2 3 4 top back previous next 2-23 introduction scanning a document troubleshooting appendix table of contents index ■ using advanced mode 1. Set documents. 2. Select settings for [favorite settings], [input settings], [output settings] and [image settings], and adjust the color settings. For detai...

  • Page 38

    1 2 3 4 top back previous next 2-24 introduction scanning a document troubleshooting appendix table of contents index advanced mode toolbar ■ specifying the parameters of a scan you can create scan areas (cropping areas) for images shown in the preview area. When you click [scan], only the cropped a...

  • Page 39

    1 2 3 4 top back previous next 2-25 introduction scanning a document troubleshooting appendix table of contents index creating a cropping frame select (crop) on the toolbar, click on the preview image and drag over the area you wish to select. To make further adjustments, drag the corner or edge of ...

  • Page 40

    1 2 3 4 top back previous next 2-26 introduction scanning a document troubleshooting appendix table of contents index ■ advanced mode settings favorite settings favorite settings enables you to save a set of settings (input settings, output settings, image settings, color settings and preferences) m...

  • Page 41

    1 2 3 4 top back previous next 2-27 introduction scanning a document troubleshooting appendix table of contents index input settings [original input method] selects where the document is placed from [platen glass], [adf (1-sided)] or [adf (2-sided)]. Note if you change this setting after previewing,...

  • Page 42

    1 2 3 4 top back previous next 2-28 introduction scanning a document troubleshooting appendix table of contents index output settings [grayscale]: to scan black and white photos or monochrome images. The image is expressed in a 0-255 scale of black and white. [color]: to scan color photos. The image...

  • Page 43

    1 2 3 4 top back previous next 2-29 introduction scanning a document troubleshooting appendix table of contents index image settings [auto tone] set to [on] to automatically adjust the tone of the image. You can apply this setting when the preview image is displayed. Note this setting is available w...

  • Page 44

    1 2 3 4 top back previous next 2-30 introduction scanning a document troubleshooting appendix table of contents index [fading correction] rebuilds the color quality that has faded over time. It also increases saturation of dull- colored originals to reproduce a vivid image. You can apply this settin...

  • Page 45

    1 2 3 4 top back previous next 2-31 introduction scanning a document troubleshooting appendix table of contents index color settings using color settings buttons, you can adjust the brightness and contrast of the whole image, specify highlights and shadows, and adjust the contrast and balance in an ...

  • Page 46

    1 2 3 4 top back previous next 2-32 introduction scanning a document troubleshooting appendix table of contents index ● histogram this dialog box enables you to see the data concentration at each brightness level in an image. You can specify the darkest and brightest levels within an image, cut the ...

  • Page 47

    1 2 3 4 top back previous next 2-33 introduction scanning a document troubleshooting appendix table of contents index [channel] select a color to adjust either [red], [green], or [blue], or select [master] to adjust all three colors together when [color] or [color (documents)] is selected in [color ...

  • Page 48

    1 2 3 4 top back previous next 2-34 introduction scanning a document troubleshooting appendix table of contents index ● tone curve settings this dialog box enables you to adjust the brightness of a specific area of an image by selecting the type of the tone curve. The tone curve is a graph showing t...

  • Page 49

    1 2 3 4 top back previous next 2-35 introduction scanning a document troubleshooting appendix table of contents index ● final review this dialog box enables you to confirm the color settings. ● threshold this dialog box enables you to adjust the threshold. By adjusting the threshold, you can sharpen...

  • Page 50

    1 2 3 4 top back previous next 2-36 introduction scanning a document troubleshooting appendix table of contents index ● tone curve/threshold drop-down list this drop-down list enables you to save a set of color settings made for the focal cropping frame. If there are no cropping frames, settings for...

  • Page 51

    1 2 3 4 top back previous next 2-37 introduction scanning a document troubleshooting appendix table of contents index [preferences] dialog box clicking [preferences] on the [advanced mode] tab sheet opens the [preferences] dialog box. This dialog box enables you to adjust settings for scanning and p...

  • Page 52

    1 2 3 4 top back previous next 2-38 introduction scanning a document troubleshooting appendix table of contents index ● [scan] tab [scan without using scangear’s window] enables you to scan in a specific color mode when using an application that will not display the [scangear mf] dialog box (such as...

  • Page 53

    1 2 3 4 top back previous next 2-39 introduction scanning a document troubleshooting appendix table of contents index ● [color settings] tab [color correction] selects the type of color correction. [recommended]: vividly reproduces the tone of a document on the screen. [color matching]: select to au...

  • Page 54

    1 2 3 4 top back previous next 2-40 introduction scanning a document troubleshooting appendix table of contents index ● [scanner] tab [select folder where temporary files are saved] click [browse] and specify the folder in which the files are saved. [sound settings] sets the scanner to play music du...

  • Page 55

    1 2 3 4 top back previous next 2-41 introduction scanning a document troubleshooting appendix table of contents index ■ determining resolution the data in the image you scan is a collection of dots carrying information about brightness and color. The density of these dots is called “resolution” and ...

  • Page 56: Scanning With The Wia Driver

    1 2 3 4 top back previous next 2-42 introduction scanning a document troubleshooting appendix table of contents index scanning with the wia driver note the wia driver does not support 2-sided scanning. ■ scanning from the [scanner and camera wizard] dialog box (windows xp only) 1. Open the [scanners...

  • Page 57

    1 2 3 4 top back previous next 2-43 introduction scanning a document troubleshooting appendix table of contents index 5. Select the paper source. You can select from [flatbed] or [document feeder]. 6. Specify the scanned area. If you have selected [flatbed] as the paper source, click [preview] → dra...

  • Page 58

    1 2 3 4 top back previous next 2-44 introduction scanning a document troubleshooting appendix table of contents index 9. Click [next >] to start scanning. 10. Click [next >]. If you want to publish these pictures to a web site or order printouts online, select the corresponding option. 11. Click [fi...

  • Page 59

    1 2 3 4 top back previous next 2-45 introduction scanning a document troubleshooting appendix table of contents index ■ scanning from the [windows fax & scan] dialog box (windows vista only) depending on the edition of your windows vista, this function may not be supported. 1. Open the [windows fax ...

  • Page 60

    1 2 3 4 top back previous next 2-46 introduction scanning a document troubleshooting appendix table of contents index [new scan] dialog box you can specify detailed settings for each scan. [scanner] the corresponding scanner driver is displayed. Click [change...] to select a desired scanner driver i...

  • Page 61

    1 2 3 4 top back previous next 2-47 introduction scanning a document troubleshooting appendix table of contents index ■ scanning from windows photo gallery (windows vista only) 1. Open the [windows photo gallery]. Click [start] on the windows task bar → select [all programs] → [windows photo gallery...

  • Page 62

    1 2 3 4 top back previous next 2-48 introduction scanning a document troubleshooting appendix table of contents index ■ scanning from an application (windows xp/vista only) with the wia driver dialog box open, follow the procedure below. On how to display the wia driver, see “scanning an image from ...

  • Page 63

    1 2 3 4 top back previous next 2-49 introduction scanning a document troubleshooting appendix table of contents index advanced properties note the setting items and default values in the [advanced properties] tab vary depending on the type of picture you select. [appearance] shows the preview of sam...

  • Page 64: 3 Troubleshooting

    1 2 3 4 top back previous next 3-1 introduction scanning a document troubleshooting appendix table of contents index 3 troubleshooting scanning problems ................................................................................. 3-2 installing and uninstalling problems............................

  • Page 65: Scanning Problems

    1 2 3 4 top back previous next 3-2 introduction scanning a document troubleshooting appendix table of contents index scanning problems cannot scan a document. Q is there anything displayed on the lcd? A if anything is displayed on the lcd, see chapter 10, “troubleshooting,” in the reference guide. Q...

  • Page 66

    1 2 3 4 top back previous next 3-3 introduction scanning a document troubleshooting appendix table of contents index q are you using a usb 2.0-compatible usb hub? A if you connect the machine to a usb 2.0-equipped computer using a usb 2.0-compatible usb hub, you may not be able to scan. In this case...

  • Page 67

    1 2 3 4 top back previous next 3-4 introduction scanning a document troubleshooting appendix table of contents index q is the machine recognized in [scanners and cameras]? A make sure the corresponding scanner driver icon is displayed in [scanners and cameras]. 1. Click [start] on the windows task b...

  • Page 68

    1 2 3 4 top back previous next 3-5 introduction scanning a document troubleshooting appendix table of contents index you installed the applications in the cd-rom supplied with the machine but they are not registered in the mf toolbox. Q have you installed the applications with the mf toolbox open? A...

  • Page 69

    1 2 3 4 top back previous next 3-6 introduction scanning a document troubleshooting appendix table of contents index scanned images look dirty. Q are the scanning components of the machine clean? A clean the platen glass, the platen glass cover and the adf scanning area. Q is the image size too smal...

  • Page 70

    1 2 3 4 top back previous next 3-7 introduction scanning a document troubleshooting appendix table of contents index installing and uninstalling problems cannot install the software. Q have you followed the instructions to install the software? A try reinstalling the software. If an error occurred a...

  • Page 71

    1 2 3 4 top back previous next 3-8 introduction scanning a document troubleshooting appendix table of contents index cannot use the software after upgrading to windows xp/vista. Q have you upgraded windows 2000 to windows xp/vista without removing the software? A remove the software, then reinstall ...

  • Page 72: 4 Appendix

    1 2 3 4 top back previous next 4-1 introduction scanning a document troubleshooting appendix table of contents index 4 appendix scanner specifications ........................................................................... 4-2 glossary ...............................................................

  • Page 73: Scanner Specifications

    1 2 3 4 scanning a document top back previous next 4-2 introduction troubleshooting appendix table of contents index scanner specifications note specifications are subject to change without notice. Type color scanner max scanning size 8 ½ " x 14" (216 mm x 356 mm) scanning resolution 25-9600 dpi (sc...

  • Page 74: Glossary

    1 2 3 4 top back previous next 4-3 introduction scanning a document troubleshooting appendix table of contents index glossary a application abbreviation of the phrase “application software.” software designed for a specific purpose such as word processing software, spreadsheet software, database sof...

  • Page 75

    1 2 3 4 scanning a document top back previous next 4-4 introduction troubleshooting appendix table of contents index d default setting a setting that is automatically used if no other setting is specified. Descreen a function that reduces the occurrence of moire in the scan of a printed item. Moire ...

  • Page 76

    1 2 3 4 top back previous next 4-5 introduction scanning a document troubleshooting appendix table of contents index g gamma correction method for changing the brightness of an image. With gamma correction, the brightness of parts of an image in the middle of the tonal range is changed without chang...

  • Page 77

    1 2 3 4 scanning a document top back previous next 4-6 introduction troubleshooting appendix table of contents index o ocr (optical character reader) device for reading characters optically. System for extracting information in a text format from information in the form of a graphic such as hand-wri...

  • Page 78

    1 2 3 4 top back previous next 4-7 introduction scanning a document troubleshooting appendix table of contents index r random access memory (ram) the working memory of the computer in which programs and data are temporarily stored while you use them. Resetting or shutting off the computer clears all...

  • Page 79

    1 2 3 4 scanning a document top back previous next 4-8 introduction troubleshooting appendix table of contents index u uninstall to remove software installed on a computer and return the computer to its condition before the software was installed. Universal serial bus (usb) interface these are new s...

  • Page 80: Index

    1 2 3 4 top back previous next 4-9 introduction scanning a document troubleshooting appendix table of contents index index a add/delete the output size dialog box 2-22 advanced mode settings 2-26 switching 2-20 toolbar 2-24 using 2-23 advanced properties dialog box 2-49 application 2-15 auto tone 2-...

  • Page 81

    1 2 3 4 scanning a document top back previous next 4-10 introduction troubleshooting appendix table of contents index s scan tab 2-38 scangear mf advanced mode 2-23 setting 2-20 simple mode 2-20 scanner and camera wizard 2-42 scanner tab 2-40 scanning 2-1 a large document 2-18 from an application 2-...

  • Page 82

    1 2 3 4 top back previous next introduction scanning a document troubleshooting appendix table of contents index canon inc. 30-2, shimomaruko 3-chome, ohta-ku, tokyo 146-8501, japan canon u.S.A., inc. One canon plaza, lake success, ny 11042, u.S.A. Canon canada inc. 6390 dixie road mississauga, onta...