Ingenico 5310 & 7780 retail & restaurant terminal guide this quick reference guide will guide you through understanding your terminal’s functionality and navigation, and will help you with troubleshooting..
3 contents getting started available transaction types .............................................................3 gift card transaction types (opt.).................................................4 available reports ..................................................................................
4 5 gift card transaction types (opt.) if you are participating in chase paymentech’s proprietary gift card program, your terminal supports various stored value card transaction types. Refer to this section for information on what gift card transactions are available and when to use them. To initiat...
6 7 begin a transaction to begin a transaction, press [f1] to access the main menu, and then select the transaction type you wish to perform. Your terminal will guide you through the process. Reprint a receipt to perform a reprint, press the [f1] key to access the main menu, and then press [7] to se...
8 9 prompt q&a while navigating through transactions, you’ll find that some prompts aren’t as clear as others. This section clarifies those prompts. Prompt description/action select payment method 1 appl name 1 2 appl name 2 press [1] for appl 1 or [2] for appl 2. Key verification code & press ok ke...
10 11 common error codes in the event that your terminal displays an error, refer to these error codes to troubleshoot your terminal. If the code you are experiencing is not shown, retry the transaction. To reduce chargeback risks and manage your processing costs, avoid keying transactions when the ...
Wcka-016a-en ingenico, retail/restaurant 06/10 merchant support 1.800.265.5158.
