ChaseCam PDR 100 User Manual - page 20
INTELLIGENT VIDEO
ChaseCam PDR100 User Manual – 4/10/09
Page 20
NOTE-
In many cases, there are some simple things to check and test. A problem can be
solved by upgrading to a newer version of the operating system firmware, so check to see if you
have the latest version. In no case is the unit able to be repaired internally outside the factory or
authorized repair facility. Removing the endplate screws will void your warranty. Trust us on this,
most people will damage the unit internally when they try to open it up, and we will know. Please
let us fix things. Fuses are not field resettable or fixable.
Power and Connection Issues
My batteries do not last long!
Do not use NICAD or Alkaline batteries. If these are rechargeable batteries,
make sure they are 2500mah or better. They can also need replacing.
Unit will not power up off batteries.
LCD is blank and does not light up. LED on front panel does not light
up. Check to make sure you are getting sufficient power. Try a fresh set or freshly charged set of batteries.
Check the screws on the endplates on both ends and make sure they are tight. The batteries require all
parts to be fully seated and fastened to make a good connection. Check the battery door to make sure it is
securely attached at the hinge. Try pushing on the door and seeing if pressure applied allows the batteries
to function. Try powering the PDR from vehicle power. If the battery door needs repair, or if it still fails to
work, then call for a repair.
Unit will not power up off external power
. LCD is blank and does not light up. LED on front panel does
not light up. Try running the unit off batteries. Check power cabling. If you have a voltmeter, see if you are
getting 12V on the power input. Some cigarette lighter adapters and sockets are fused and may fail. If the
unit still fails to turn on, call for a repair.
White Screen of Death
. Unit powers up, but no text on the LCD. LED is blinking. Make sure you are getting
enough voltage when using external power or internal batteries. Not enough voltage can cause this.
Otherwise call for a repair.
Unit powered off after a few minutes and now will not power up.
Make sure you are not powering up
more than a bullet camera from the power output. Doing so will cause an internal fuse to blow. Check your
power source also.
No video present
. Make sure the camera is functional by viewing the video on another monitor if possible.
Certain cameras do not work well with the PDR100 and may fail to register as “video” to the PDR. Try using
an alternate video source to the PDR if possible. If you are using a ChaseCam camera, after being
plugged in for some minutes, is it warm to the touch? If you have a voltmeter, check for +12V output on the
camera connector from the PDR. A lack of power from the PDR indicates a blown internal fuse and requires
factory repair. A common problem is a broken wire on the camera cable, try wiggling the wires and see if
VIDEO is present.
Need a more secure power connection than the DC jack
. Use the plug in terminal block. Or upgrade to a
–R unit.
My camera has an RCA or BNC jack
. You need the ChaseCam adapter cable, or upgrade to one of our
cameras.
Compact Flash
Compact Flash Not In.
This can happen with certain cards. And occasionally a Compact Flash card will
become damaged. Make sure that there is no debris on the CF card connector. Try another brand of card.
Do not use micro-drive cards. Make sure the CF card is not badly corrupted, can your computer see it and
reformat it?
Compact Flash Door Open.
UPGRADE YOUR FIRMWARE!
Compact Flash Too Slow.
Video was choppy. Audio dropouts. Try reformatting the CF card. Try using a
faster CF card. Try running at a lower video quality setting. Use smaller cards. Use less of the card (the end
gets slower as the card gets full).