D-Link DCS-930L Install Manual - Troubleshooting
Troubleshooting
FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage
multiplecamerasovertheInternet.Youcanaddyourcameratoyour
mydlink.comaccountafterrunningtheInstallationWizard.Userscansign
intomydlinkandaccesstheirdevicesundertheiraccountfromaPC
connected to the Internet anytime, anywhere.
2. What is a mydlink No.? What is it used for?
Eachcamerahasaunique8-digitmydlinkNo.whichwillbeshownonthe
labelonthebackofyourcamera.This8-digitnumberidentifiesyourdevice,
and is required to add your device to your mydlink.com account.
3. What can I do if my DCS-930L is not working correctly?
•
TryusingthewizardontheincludedCD.
•
Tomakesureyourhardwareisinstalledcorrectly,makesurethat:
-thepowerLEDislitsolidgreen
-yourInternetconnectionisworking
-yourrouter’sLAN&WANconnectionsareok
-yourroutersupportsUPnP
®
-yourcameraisonthesamenetworkasyourPC
-bothyourPCandcamerahaveaworkingInternetconnection
•
If your camera is still not working, check your router and make sure it is
usingthelatestfirmware.
4. My computer does not have a CD drive.
How do I install my DCS-930L?
Youcandownloadthewizardfromthewww.mydlink.com/supportwebsite.
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