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D-Link DPH-80 User Manual

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Manual is about: D-link DPH-80: User Guide

Summary of DPH-80

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    Dph-80 ip phone user’s guide version 1.0 copyright©2003 d-link corporation printed in taiwan.

  • Page 2: Warranty and Registration

    Warranty and registration trademarks copyright  2003 d-link corporation. Contents subject to change without prior notice. D-link is a registered trademark of d-link corporation/d-link systems, inc. All other trademarks belong to their respective proprietors. Copyright statement no part of this publ...

  • Page 3

    Any package returned to d-link without an rma number will be rejected and shipped back to purchaser at purchaser's expense, and d-link reserves the right in such a case to levy a reasonable handling charge in addition mailing or shipping costs. Software: warranty service for software products may be...

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    Limitation of warranties if the d-link product does not operate as warranted above, the customer's sole remedy shall be, at d-link's option, repair or replacement. The foregoing warranties and remedies are exclusive and are in lieu of all other warranties, expressed or implied, either in fact or by ...

  • Page 5

    The device complies with part 15 of the fcc rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. (2) this device must accept any interference received, including interference that may cause undesired operation. 4.

  • Page 6: Table of Contents

    Table of contents warranty and registration ___________________________________________________________ 1 1. Introduction ____________________________________________________________________ 8 2. Features _______________________________________________________________________ 9 3. Technical features...

  • Page 7

    9.1.1. Infrastructure requirements ______________________________________________ 31 9.2. Configuring the sip phone __________________________________________________ 31 9.2.1. Login page to ip phone __________________________________________________ 32 9.3. Configuration main page _________________...

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    10.6. H.323 troubleshooting ___________________________________________________ 60 10.6.1. Power up ______________________________________________________________ 60 10.6.2. Making a call ___________________________________________________________ 60 10.6.3. Browser access __________________________...

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    1. Introduction the d-link dph-80 is a fully featured ethernet business phone that allows both business and residential customers to benefit from ip telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection. This easy ...

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    2. Features • ip address assignment using dhcp (dynamic host configuration protocol), pppoe, or static configuration • silence suppression and comfort noise generation that make the user feel natural when connected • adaptive jitter buffer for a smooth voice reception • dtmf tone generation • lost p...

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    The dph-80 implements a sophisticated low-latency adaptive jitter buffer algorithm to combat packet loss and jitter in inter-arrival time of voice transmissions. This user manual describes the features and functions of the d-link ip phone, with separate sections for mgcp, sip, and h.323 configuratio...

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    Right-click on local area connection (lan). Click on properties. • in the general tab, click on internet protocol (tcp/ip). • click on properties. 11.

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    • click on use the following ip address, and enter a value in the 10.1.1.Xx range. (do not use the ip address 10.1.1.80; that address is already in use by the dph-80 as a default address.) if necessary, change the subnet mask and the default gateway to match the values shown above. • click ok. • ope...

  • Page 14

    • make sure use a proxy server is disabled. • click ok. 7. Final configuration the dph-80 is highly versatile and can be configured to operate in any of the three main internet telephony protocols – mcgp, sip, and h.323. Please click on the hyperlink for the appropriate protocol and follow the direc...

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    8. Mgcp (media gateway control protocol) 8.1. Ip phone configuration 8.1.1. Infrastructure requirements though the dph-80 mgcp phone will work in any type of lan network, a 100mbps, switched network is more suitable for providing good quality voice communications. Mgcp phones need a media gateway co...

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    8.2.1. Login page to ip phone the following two parameters control access to mgcp phone. Default value for both will be "dlink". These values can be changed later using the change login name and password page . User name: this is case-insensitive with a maximum of 20 characters. Password: this is ca...

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    8.2.2. Configuration main page click on general configuration. A new page containing information about your system and the dph-80 will appear. 8.2.3. General configuration firmware version : it shows the current firmware version of the ip phone. It is updated whenever the mgcp phone software is upda...

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    Country code: this is a drop-down menu. Select the appropriate country. This field controls the type of tones played by mgcp phone. Obtain ip address using: • if static option is selected, then a user-configured ip address, net mask, default gateway, and dns server address would be used for the phon...

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    Allow the ppp session to be on permanently unless the server closes the connection. This field can be made active later to enable a configuration of timeout value. Ip address: this should have the ip address of the phone in dot-separated ip address form. An illegal ip address won't be allowed for th...

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    Production key: this is the key sequence the user should dial on the phone to get to production-test mode. After entering this key sequence, mgcp phone will start in production-test mode upon next restart. Tftp upload: this is the key sequence the user should dial on the phone to start the tftp soft...

  • Page 21

    • example 2: if the full identifier is given as dlink/1@book . The ip address will not be appended. V ad: when this is enabled, the mgcp phone uses silence compression to save on bandwidth. This feature works irrespective of the codec selected. Codec1, codec2 and codec3 are drop-down menus. This all...

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    8.2.5. Rtp statistics this is an informational page and shows the rtp statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets received: number of packets that have been received for the call. Packets lost: number of packets that hav...

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    On clicking yes the following screen will appear. 22.

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    8.2.7. Configuration upload 8.2.8. Configuration download when clicked, this link will display a warning page. Click ‘yes’ to download the configuration parameters from the tftp server to the phone as the download filename. The tftp server and filename are set in the general configuration. Click ‘no...

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    8.2.9. Change login name and password existing user name: this is the user name that was used to access the mgcp phone from the web browser. This is case-insensitive and may be 20 characters long at maximum. New user name: if the user wants to change the login user name, it should be entered here. O...

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    8.2.10. Save and restart when clicked, this link will display a warning page. Click ‘yes’ to save all the updated parameters to the flash memory and restart the phone so that the latest changes take effect. Click ‘no’ on the warning page to return to the previous page. 8.2.11. Factory reset when cli...

  • Page 27

    8.2.12. Logout when clicked, the you have been successfully logged out page is displayed and the current configuration session is terminated. Note: this page may also be displayed if you provided the wrong username and/or password or if your session has been inactive for more than 10 minutes. If you...

  • Page 28

    • call progress tone • ring back tone • busy tone • call alert (ringing) tone • error tone • dtmf tones for all numeric keys • call waiting tone 8.3.3. Calling features • mute: when pressed, the mgcp phone turns off the microphone signal from the handset but still plays voice from the other party. •...

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    Remote diagnosis: the mgcp phone will send status and other messages to the log server configured in the mgcp phone. The remote log server should run the server application from d-link to receive and display these messages. This feature can be disabled through the browser. Restore facto y defaults: ...

  • Page 30

    Mgcp phone will play the call-progress tone while trying to establish a call and this can take time. If it takes a long time, check to make sure the mgcp call agent is running properly. Plays error tone the called party may not be registered with the proxy server. Plays error tone after a long time ...

  • Page 31

    Entered remote-upgrade key sequence, no response you need to have the software files in tftp server and the mgcp phone should be configured with the correct tftp server and file names. Entered remote-upgrade key sequence, plays unidentified tone the mgcp phone plays a tone during software download. ...

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    9. Dph-80 sip (session initiation protocol) 9.1. Ip phone configuration 9.1.1. Infrastructure requirements though the dph-80 sip phone will work in any type of lan network, a 100mbps, switched network is more suitable for providing good quality voice communications. Sip phones need a proxy or redire...

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    9.2.1. Login page to ip phone the following two parameters control access to the sip phone. Default value for both will be "dlink". These values can be changed later using the change login name and password page. User name:this is case-insensitive with a maximum of 20 characters. Password: this is c...

  • Page 34

    9.3. Configuration main page click on general configuration. A new page containing information about your system and the dph-80 will appear. 9.3.1. General configuration firmware version : it shows the current firmware version of the ip phone. It is updated whenever the sip phone software is updated...

  • Page 35

    Ppp passwo d: this is the password used for ppp authentication with the ppp server while obtaining an ip address via pppoe. R idle timeout: this is the time interval in seconds of session inactivity after which the ppp session should be terminated. If this is set to 0, then the session will never be...

  • Page 36

    Upload filename (up to 6 characters): this is the filename to upload the configuration parameters from the phone to the tftp server. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters and underscore. Download filename (up to 6 characters): thi...

  • Page 37

    9.4. Sip configuration user name: the user name is used to identify the caller for display purposes only. It should be maximum 20 characters and should comprise only letters, digits, hyphen and/or underscore. Authentication password: this is used in authentication along with phone number. It should ...

  • Page 38

    Outbound proxy address: this is the ip address where sip messages will be sent. This is useful in traversing a firewall. Normally it should be same as proxy server address . V ad: when this is enabled, the sip phone uses silence compression to save on bandwidth. This feature works irrespective of th...

  • Page 39

    9.4.1. Rtp statistics this is an informational page and shows the rtp statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets received: number of packets that have been received for the call. Packets lost: number of packets that hav...

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    You will be returned to the previous page. 9.4.3. Configuration upload 39.

  • Page 41

    When clicked, this link will display a warning page. Click ‘yes’ to upload the configuration parameters from the phone to the tftp server as the upload filename. The tftp server and filename are set in the general configuration. Click ‘ no’ on the warning page to return to the previous page. 9.4.4. ...

  • Page 42

    Existing user name: this is the user name that was used to access the mgcp phone from the web browser. This is case-insensitive and may be 20 characters long at maximum. New user name: if the user wants to change the login user name, it should be entered here. Otherwise, enter the same user name. Th...

  • Page 43

    9.4.7. Factory reset when clicked, this link will display a warning page. Click ‘yes’ to reset the phone to factory defaults and automatically restart. Click ‘no’ on the warning page to return to the previous page. 9.4.8. Logout when clicked, the you have been successfully logged out page is display...

  • Page 44

    Having an active session with the server, any other user accessing the mgcp phone's configuration will get the server busy page and will not be allowed access. 9.5. Using the sip phone if the sip phone is configured properly and if the support infrastructure is there, the sip phone will play dial to...

  • Page 45

    • speaker: one-touch dialing key. When pressed, speaker led is on and speaker itself is on while on-hook. If the user off-hooks after dialing or presses the button again, one-touch operation is terminated, led and speakers turn off. 9.5.4. Algorithms codecs: d-link sip phones supports g.711 u/a law,...

  • Page 46

    9.6.2. Power up no tone on power up check the power adaptor and power source, and restart the phone. No dial tone on power up the sip phone takes time to exchange information with dhcp and sip proxy servers. During this time it will play call progress tone . Then the tone will change to dial tone if...

  • Page 47

    Browser displays server-busy message it implies that another person is configuring the sip phone. Browser displays logout message check the user name and password. Browser displays logout message while configuring it if the browser is idle for more than 10 minutes the sip phone will terminate the se...

  • Page 48

    10. Dph-80 h.323 protocol 10.1. Ip phone configuration 10.1.1. Infrastructure requirements this section describes the infrastructure requirements for proper functioning of the d- link (or any) h.323 phone. • though the dph-80 h.323 phones work in any type of lan network, a 100mbps, switched network ...

  • Page 49

    Save these parameters after modification from the browser. These parameters will be saved to flash and the h.323 phone will restart with new parameters. Now the h.323 phone will play call progress tone and try to get ip parameters from dhcp server. If successful, the h.323 phone will try to register...

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    Password: is case-insensitive with a maximum of 20 characters. After logging in, the d-link dph-80 phone configuration pageis displayed and this page provides links to other pages. 10.3. Configuration main page click on general configuration. A new page containing information about your system and t...

  • Page 51

    Ppp passwo d: this is the password used for ppp authentication with the ppp server while obtaining an ip address via pppoe. R idle timeout: this is the time interval in seconds of session inactivity after which the ppp session should be terminated. If this is set to 0, then the session will never be...

  • Page 52

    Download filename (up to 6 characters): this is the filename to download the configuration parameters from the tftp server to the phone. It may be 6 characters long at maximum. It should start with a letter and should consist of digits, letters and underscore. Adaptive jitter: if this is enabled the...

  • Page 53

    10.3.2. H.323 parameters gatekeeper registration: enable and disable option for gatekeeper registration. Gatekeeper ip address : ip address of the h.323 gatekeeper. It must be in dot- separated form. This field is a must for the phone to work with the gatekeeper (gk). Gatekeeper port number: port nu...

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    10.3.3. Rtp statistics this is an informational page and shows the rtp statistical data from the current call and the previous call. This page is refreshed every 5 seconds automatically. Packets received: number of packets that have been received for the call. Packets lost: number of packets that ha...

  • Page 55

    On clicking yes the following screen will appear. You will be returned to the previous page. 54.

  • Page 56

    10.3.5. Configuration upload when clicked, this link will display a warning page. Click ‘yes’ to upload the configuration parameters from the phone to the tftp server as the upload filename. The tftp server and filename are set in the general configuration. Click ‘ no’ on the warning page to return ...

  • Page 57

    10.3.7. Change login name and password existing user name: this is the user name that was used to access the h.323 phone from the web browser. This is case-insensitive and may be 20 characters long at maximum. New user name: if the user wants to change the login user name, it should be entered here....

  • Page 58

    10.3.8. Save and restart when clicked, this link will display a warning page. Click ‘yes’ to save all the updated parameters to the flash memory and restart the phone so that the latest changes take effect. The y ou have been successfully logged out page will be displayed. The phone takes about 30 s...

  • Page 59

    10.3.10. Logout when clicked, the you have been successfully logged out page is displayed and the current configuration session is terminated. Note: this page may also be displayed if you provided the wrong username and/or password or if your session has been inactive for more than 10 minutes. If yo...

  • Page 60

    • dial tone • call progress tone • ring back tone • busy tone • call alert (ringing) tone • error tone • dtmf tones for all numeric keys 10.4.3. Phone features • mute: when pressed the h.323 phone turns off the microphone signal from the handset but still play voice from other party. • hold: when pr...

  • Page 61

    D-link to receive and display these messages. This feature can be disabled through the browser. Restore facto y defaults: if you enter the specified key sequence, the h.323 phone restores the configurable parameters to default values upon next restart. R production testing: if you enter the specific...

  • Page 62

    The called party may not be registered with the gate keeper (gk). Plays error tone after long time the gate keeper (gk) may not be running and the h.323 phone times out before playing error tone. It can take some time. Voice quality is not good the h.323 phone supports packet loss and network jitter...

  • Page 63

    Power out during remote upgrade if anything goes wrong during software upgrade the phone will use the previous existing software. 62.

  • Page 64

    11. Dph80 new firmware download procedure from time to time, the dph-80 will upgrade the software (firmware) that operates the ip phone. Firmware upgrades are announced by e-mail and may be downloaded to your system by using the following procedure. 11.1. New firmware release basically the new relea...

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    11.3. Downloading • when you receive a new release verify the files as mentioned previously in section 2. Release . For changing the file names refer to the same section. • choose one of three options: 1. Run the tftp server in the pc where firmware files are available. 2. Keep the firmware files in...

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    12. Configuration upload and download this document aims at helping the user to upload and download configuration parameters from dph80 system. 12.1. Configuration upload this feature of dph80 uploads current system configuration and stores it in a configured pc. This feature is implemented using th...

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    12.2.1. Download configuration the dph80 system must be configured with the system ip address and filename of the new configuration parameters. This can be done using the web interface, by logging in to dph80/general configuration/tftp configuration. The download file must be in a specific format un...

  • Page 68

    13. Sip and h.323 phone book the phone book feature of the dph80 emulates the point-to-point functionality of the voip protocols. 13.1. Sip phone book using the sip phone book feature the user can make and receive calls to other sip clients without the sip server (redirect server or proxy server). T...

  • Page 69

    Using the phone book feature, the user can make and receive calls to and from other h.323 endpoints without the h.323 gatekeeper or soft switch. Registration with the h323 server (gatekeeper or soft switch) is not required to enable the phone book feature. For making peer-to-peer calls, the gatekeep...

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    Offices australia d-link australia 1 giffnock avenue, north ryde, nsw 2113, sydney, australia tel: 61-2-8899-1800 fax: 61-2-8899-1868 toll free (australia): 1800-177100 url: www.Dlink.Com.Au e-mail: support@dlink.Com.Au & info@dlink.Com.Au brazil d-link brasil ltda. Edificio manoel tabacow hydal, ru...

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    Germany d-link central europe (d-link deutschland gmbh) schwalbacher strasse 74, d-65760 eschborn, germany tel: 49-6196-77990 fax: 49-6196-7799300 url: www.Dlink.De bbs: 49-(0) 6192-971199 (analog) bbs: 49-(0) 6192-971198 (isdn) info: 00800-7250-0000 (toll free) help: 00800-7250-4000 (toll free) rep...

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    Taiwan d-link taiwan 2f, no. 119 pao-chung road, hsin-tien, taipei, taiwan tel: 886-2-2910-2626 fax: 886-2-2910-1515 url: www.Dlinktw.Com.Tw e-mail: dssqa@tsc.Dlinktw.Com.Tw turkey d-link middle east deniz bilgisayar, buyukdere cad. Naci kasim sk., no. 5 mecidiyekoy, istanbul, turkey tel: 90-212-213...

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    Registration card print, type or use block letters. Your name: mr./ms _____________________________________________________________________________ organization: ________________________________________________ dept. ____________________________ your title at organization: __________________________...

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    73.