D-Link DVG-6004S User Manual - Contents

Other manuals for DVG-6004S: User Manual, Quick Installation Manual

Summary of DVG-6004S

  • Page 1

    D-link dvg-6004s/6008s voip gateway user manual http://www.Manuallib.Com/file/2602385 from manuallib.Com manuallib.Com collects and classifies the global product instrunction manuals to help users access anytime and anywhere, helping users make better use of products. Home: http://www.Manuallib.Com/...

  • Page 2: Dvg-6004S/6008S

    Dvg-6004s/6008s voip gateway user’s manual version 1.3 (29 april 2008) this manual: http://www.Manuallib.Com/file/2602385.

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    © 2008 d-link corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of d-link corporation is strictly forbidden. Trademarks used in this text: d-link and the d-link logo are trademarks of d-link corporation/d-link systems inc.; other trademarks and tr...

  • Page 4: Contents

    Contents 1. Introduction ....................................................................................................1 1-1 product overview.................................................................................................................................... 1 1-2 hardware descr...

  • Page 5

    4. Configuring the gateway through ivr .......................................................71 4-1 ivr (interactive voice response)......................................................................................................... 71 4-2 ip configuration settings—set the ip configuration of ...

  • Page 6: 1. Introduction

    Dvg-6004s/6008s user’s manual product overview 1. Introduction 1-1 product overview the dvg-6004s/6008s voip gateway carries both voice and facsimile over the ip network. It uses the industry standard sip call control protocol so as to be compatible with free registration services or voip service pr...

  • Page 7

    Dvg-6004s/6008s user’s manual hardware description 1-2 hardware description front panel dvg-6004s dvg-6008s y power indicator: green light indicates a normal power supply. Y run indicator: blinking green light indicates normal operation. Y alarm indicator: when the system starts up, the red light wi...

  • Page 8

    Dvg-6004s/6008s user’s manual hardware description rear panel dvg-6004s dvg-6008s warning: do not (1) connect the phone ports to each other (fxo to fxo) or (2) connect any phone port (fxo) directly to a phone set. Doing so may damage your voip gateway. To restore factory default settings (ip address...

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    Dvg-6004s/6008s user’s manual network interface 2. Installation and applications 2-1 network interface the network interface is divided into three basic modes as described below: y gateway can be assigned a public ip address y gateway can be built under the existing nat y gateway can be assigned a p...

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    Dvg-6004s/6008s user’s manual network interface gateway assigned a public ip address and serving as an ip sharing device the gateway will have a public ip address regardless of whether it is a static ip application, dhcp (using a cable modem), or pppoe (to connect to your adsl account), which can th...

  • Page 11

    Dvg-6004s/6008s user’s manual telephone interface description 2-2 telephone interface description example for dvg-6004s/6008s: dvg-6004s/6008s connecting directly to the telephone line of a pstn l1-l4 or l1-l8 is fxo interfaces and can all be connected to a pstn to serve as a bridge between the pstn...

  • Page 12

    Dvg-6004s/6008s user’s manual gateway configuration-web browser 3. Gateway configuration – use web browser the voip gateway allows users to configure its settings using a web interface (web ui). You can access the configuration menu by opening a web-browser (e.G., internet explorer or netscape navig...

  • Page 13

    Dvg-6004s/6008s user’s manual network settings 3-1 network settings (wan) the network settings are used to set the gateway’s communication ports, ip configurations, and phone book manager ip settings. Y current wan ip address: the ip address of the wan port. Y listen port udp: it is not necessary to...

  • Page 14

    Dvg-6004s/6008s user’s manual network settings ip configuration (setting wan port) there are five methods of obtaining a wan port ip address: 1. Static ip 2. Dhcp, which means a dynamic ip (cable modem) 3. Pppoe (dial-up adsl) 4. Pptp 5. Bigpond (for australia only) methods for using dhcp and pppoe ...

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    Dvg-6004s/6008s user’s manual network settings pptp select “pptp” and enter the ip address, subnet mask, pptp server, pptp id and password. Then click the “accept” button at the bottom of the screen. Bigpond (for australia only) click “bigpond cable” and enter the user name and password. Then click ...

  • Page 16

    Dvg-6004s/6008s user’s manual network settings wan link speed it is used to choose the wan ethernet link speed. The default is auto. Please choose the same speed with router/switch/hub, if voip gateway connected to router/switch/hub has the link problem. Clone mac some internet service providers (is...

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    Dvg-6004s/6008s user’s manual network settings y phone book manager ip/domain: enter the ip address for the phone book manager. (this variable also supports url (uniform resource locator).) y phone book manager server listen port [1 - 665535]: the protocol communication port for transmitting signals...

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    Dvg-6004s/6008s user’s manual network settings y enable dhcp server: enable or disable dhcp server service of the gateway. Y ip pool starting address: the first ip address to be assigned to dhcp clients. Y ip pool ending address: the last ip address to be assigned to dhcp clients. Y ip pool uses oth...

  • Page 19

    Dvg-6004s/6008s user’s manual qos settings 3-3 qos settings wan qos y qos (quality of service): sets true bandwidth of your internet connection to ensure sound quality during transmission. (when this function is enabled, voice packets have the highest priority to ensure telecommunication quality whi...

  • Page 20

    Dvg-6004s/6008s user’s manual qos settings * vlan – this feature is only supported for the special hardware. Vlan is optional. It works with the router or switch that supports vlan. There are 2 vlan groups: voice and data (lan). This improves efficiency of network performance and security. Y enable ...

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    Dvg-6004s/6008s user’s manual nat/ddns 3-4 nat/ddns nat traversal if your gateway is set up behind an internet sharing device, you can select either the nat or stun protocol. Y nat public ip: the ip address used by the gateway should be a private address. Furthermore, users must set virtual server m...

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    Dvg-6004s/6008s user’s manual nat/ddns ddns d-link systems, inc. 17 this manual: http://www.Manuallib.Com/file/2602385.

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    Dvg-6004s/6008s user’s manual nat/ddns these settings are only necessary when the gateway is set up behind an internet sharing device that uses a dynamic ip address and does not support ddns. Choose a ddns server: the current system allows users to choose either dyndns、tzo、3322.Org、peanuthull or a p...

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    Dvg-6004s/6008s user’s manual caller id 3-5 caller id y fxo caller id detection: used to detect the caller id delivered from the pstn to the fxo port. When enabled, the caller id detected on the fxo port will be sent to the sip proxy server on transit in (dialing out) calls. Y detection level: if fx...

  • Page 25

    Dvg-6004s/6008s user’s manual caller id transit in caller id strip / replace y scan code: defines the rule of the caller ids detected by fxo. It can be a prefix or a full number. Y substitude: defines the changed display info. Of the calling party while making calls to internet by fxo. D-link system...

  • Page 26

    Dvg-6004s/6008s user’s manual telephony settings 3-6 telephony settings prefix number rules y trunk dial out verify/ trunk dial out replace: voip gateway will check (verify) the dial out prefix from dial out numbers and change (replace) the prefix to transit out through fxo port. Example: if you tra...

  • Page 27

    Dvg-6004s/6008s user’s manual telephony settings y enable: enable a line; if some lines are not used, disable them (pause function) to avoid unnecessary waiting when an incoming call is diverting to this line. Y hot line: when receiving a call from an outside line, the gateway will divert the call t...

  • Page 28

    Dvg-6004s/6008s user’s manual telephony settings y fax/modem: enable this line to detect if there is a fax tone and transfer the call to a fax line. Function fax detection content of sdp of re-invite receive re-invite with t.38 disable no n/a accept and change rtp to t.38 t.38 fax yes re-invite with...

  • Page 29

    Dvg-6004s/6008s user’s manual telephony settings y enable fxo/trunk extension number: select this function only when fxo receives 2 or more different pbx or pstn, or under special circumstances. Users are free to call out from a desired channel, if assigned. If you register to a proxy it must be che...

  • Page 30

    Dvg-6004s/6008s user’s manual sip 3-7 sip fxo representative number registers to proxy: assuming that your registered id and password are individual, the settings should be as above. Y gateway number: register to a phone book manager with this number. Y fxo representative number: register all fxo po...

  • Page 31

    Dvg-6004s/6008s user’s manual sip dns srv settings y use dns srv: the gateway asks for the related ip address of sip server from the records of dns srv. Dns srv uses several servers for a single domain for sip proxy, to move services from host to host and design some hosts as primary servers (the hi...

  • Page 32

    Dvg-6004s/6008s user’s manual sip y proxy server ip/domain: enter the proxy server ip address or url (uniform resource locator). Y proxy server port: enter the proxy server listen port number. (the default value is 5060) y proxy server realm: this variable is used for gateway sip account authenticat...

  • Page 33

    Dvg-6004s/6008s user’s manual sip y enable p-assert: this variable is for caller id protection. Y privacy type: privacy type is used to disguise the caller id when queried via an itsp/third-party assertion. Y sip message resend timer base: sip packet will resend if response did not arrive in the bas...

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    Dvg-6004s/6008s user’s manual sip e.164 y international call prefix digit: enter the international call prefix. Y country code: users please select the desired country code. Y long distance call prefix digit: the long-distance prefix digit for making a long-distance call. Y area code: please enter t...

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    Dvg-6004s/6008s user’s manual calling features 3-8 calling features y do not disturb: the particular line will only be able to call out when this variable is enabled. All incoming calls will be rejected. Y unconditional forward: all incoming calls will be forwarded to the “forwarding number” automat...

  • Page 36

    Dvg-6004s/6008s user’s manual advanced options 3-9 advanced options note: there are two operating levels when entering the web ui. Logging-in as the administrator allows you to change all settings. A web ui user only has access to some settings. Y administrator’s name and password: enter the adminis...

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    Dvg-6004s/6008s user’s manual advanced options y enable out-of-band dtmf: to send dtmf keys (0~9, *, #,) follow the rfc2833 rules or via sip info. Note: out-of-band dtmf transport method may vary with different voip networks, please contact your voip provider for their preferred method. Y payload ty...

  • Page 38

    Dvg-6004s/6008s user’s manual advanced options codec settings y preferred codec type: since different voice codecs have different compression ratios, the sound quality and occupied bandwidths are also different. It is recommended that you use the default provided (g.723.1) because it occupies less b...

  • Page 39

    Dvg-6004s/6008s user’s manual advanced options drop inactive call this is used as a standard to determine whether or not to hang up the phone. The system will hang up the phone automatically to avoid keeping the line engaged if the detected volume is below the silence detection threshold and the tim...

  • Page 40

    Dvg-6004s/6008s user’s manual digt map 3-10 digit map digit map now is combined the original feature of digit map and speed dial. You can use “?” or “%” in the column of scan code, voip dial-out and pstn dial-out. “?” is a single digit, and “%” is wildcard. It provides a mapping between the number r...

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    Dvg-6004s/6008s user’s manual digt map y user dial length: defines total number of digits that user dialed. A setting of zero tells the gateway scans digits only and disregards the total digit count. Y route: determine the interface calls should go through if above conditions satisfied. Methods of d...

  • Page 42

    Dvg-6004s/6008s user’s manual digt map for example, scan code: 0% voip dial-out: 0% pstn dial-out: 1805% user dial length: 0 route: auto as an incoming call from pstn, the user dials 0423456789. The system will dial 0423456789 and go through internet first. If the call is fail to internet, the syste...

  • Page 43

    Dvg-6004s/6008s user’s manual digt map method 3- substitution: it helps you dial to destination that you can not dial by phone. Destination like: test@1.1.1.1. Fill the number into the scan code column and enter the desired name into the voip dial-out column. For example, scan code: 11 voip dial-out...

  • Page 44

    Dvg-6004s/6008s user’s manual phone book 3-11 phone book this system can set up and store 100 phone numbers into a phone book and provides an ip address query when calling to other gateway(s). If no phone book manager is set within a gateway group, then all gateway systems have to set up phone data ...

  • Page 45

    Dvg-6004s/6008s user’s manual caller filter 3-12 caller filter this function is used to allow or deny sip invitations from the proxy list only. Y filter ip address: enter the start ip you would like to allow or deny. Y subnet mask: enter the subnet mask you would like to allow or deny. D-link system...

  • Page 46

    Dvg-6004s/6008s user’s manual cdr settings 3-13 cdr settings the user can set up a cdr server to record call details for every phone call. Cdr provides call detail recording in a text file and which can be imported to prepare an analysis report. Y send record to cdr server: enables call detail recor...

  • Page 47

    Dvg-6004s/6008s user’s manual language 3-14 language the system provides english, traditional chinese, and simplified chinese for displaying text on web pages. Changing the language setting also changes the language for ivr (interactive voice response). D-link systems, inc. 42 this manual: http://ww...

  • Page 48

    Dvg-6004s/6008s user’s manual transit call control 3-15 transit call control if you wish to restrict a general user (one who is not required to enter the pin code) to local calls only and prohibit him/her from making long-distance calls started with a prefix “0”, do the following steps: 1. Enable th...

  • Page 49

    Dvg-6004s/6008s user’s manual long-distance control table 3-16 long-distance control table this table controls the level of authority of an outgoing (transit out) call that is dialed through fxo and diverted to pstn, as below: descriptions: y digit strings in this table are prefixes that the gateway...

  • Page 50

    Dvg-6004s/6008s user’s manual long-distance exception table 3-17 long distance exception table this table handles any exceptions to the long-distance call table. Instruction: y according to the long distance control table, users at level 0 are prohibited from dialing a number with the prefix 0204. B...

  • Page 51

    Dvg-6004s/6008s user’s manual cpt/cadence settings 3-18 cpt/cadence settings the cpt has 3 sets of parameter tables. Please adjust the cpt based on the local pstn or pbx settings and requirements. Busy tone cadence measurement y busy tone cadence measurement and auto learning: provides a solution of...

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    Dvg-6004s/6008s user’s manual cpt/cadence settings udt detection if the cpt auto detect function is not able to determine whether or not a pstn-call receiving party has hung up the phone, then the udt detection function can serve as a back up. To do this, enter the high/low frequency parameters from...

  • Page 53

    Dvg-2016s/2032s user’s manual rtp packet summary 3-19 current status these two pages show the status of the voip gateway. The categories are port status, server registration status, wan port information, lan port information and hardware. Port status: it includes if each port registers to proxy succ...

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    Dvg-2016s/2032s user’s manual rtp packet summary 3-20 rtp packet summary display the information of the last completed call. This report contains peer ip, peer port, packets sent, packet received, and packet loss information. Press the refresh button to get the latest rtp packet summary. D-link syst...

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    Dvg-2016s/2032s user’s manual system information 3-21 system information these two pages show the status of the voip gateway. The categories are wan port information, lan port information and model information. Y wan port information: it shows ip address, subnet mask, default gateway and dns server....

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    Dvg-2016s/2032s user’s manual routing table 3-22 routing table the routing table stores the information for particular network destination around the voip gateway. Press the refresh button to generate the details. D-link systems, inc. 51 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 57

    Dvg-2016s/2032s user’s manual stun inquiry 3-23 stun inquiry use “stun inquiry” to detect your ip sharing device’s nat type and communication between a stun server and client (built-in to the dvg-6004s/6008s gateway). D-link systems, inc. 52 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 58

    Dvg-6004s/6008s user’s manual ping test 3-24 ping test use “ping” to verify if a remote peer is reachable. Enter a remote ip address and click “test” to ping the remote host. D-link systems, inc. 53 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 59

    Dvg-6004s/6008s user’s manual static route 3-25 static route build static routes within an internal network. These routes will not apply to the internet. Y route: enter the ip of the specified network. Y route mask: enter the subnet mask to be used for the specified network. Y next hop ip: enter the...

  • Page 60

    Dvg-6004s/6008s user’s manual port filtering 3-26 port filtering port filtering enables you to control all data that can be transmitted over routers. When the port used at the source end is within the defined scope, it will be filtered without transmission. Y enable port filtering: select to enable ...

  • Page 61

    Dvg-6004s/6008s user’s manual ip filtering 3-27 ip filtering ip filtering is used to limit internal users from accessing the internet. Y ip: input the ip address that you want to filter. The listed ip address will be unable to transmit data to and from the internet. Y tcp/udp: choose to filter tcp, ...

  • Page 62

    Dvg-6004s/6008s user’s manual mac filtering 3-28 mac filtering mac (media access control) address filtering allows you to filter the transmission of data by network card physical address. Y mac: enter a mac address to prevent the particular device from accessing the internet. D-link systems, inc. 57...

  • Page 63

    Dvg-6004s/6008s user’s manual virtual server 3-29 virtual server virtual server allows you to enable users to access the internet, ftp and other services from behind your nat. When remote users are accessing web or ftp servers through wan-end ip addresses, they will be routed to the server at the in...

  • Page 64

    Dvg-6004s/6008s user’s manual url filter 3-30 dmz dmz allows the server on the lan site to be directly exposed to the internet for accessing data. Either this function or virtual server can be selected for use in accessing external services. D-link systems, inc. 59 this manual: http://www.Manuallib....

  • Page 65

    Dvg-6004s/6008s user’s manual url filter 3-31 url filter url filtering is used to deny devices on the lan from accessing specific web sites. The system will block any url that contains the strings listed. D-link systems, inc. 60 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 66

    Dvg-6004s/6008s user’s manual special applications 3-32 special applications provide multiple connections for special applications. Y name: the name of the special application. Y incoming type: the protocol used to trigger the special application. Y incoming port range: port range on the wan side th...

  • Page 67

    Dvg-6004s/6008s user’s manual dos prevention settings 3-33 dos prevention settings y enable dos prevention: to prevent dos attacks from wan. Y enable dos prevention on lan: to prevent dos attacks from lan. Y enable source ip blocking: block a particular ip. Y blocking time: the time to block the ip....

  • Page 68

    Dvg-6004s/6008s user’s manual ntp 3-34 ntp (network time protocol) y time zone: set the time zone where the gateway resides. Y time server #1~#3: set the time server where the gateway should sync up during start up. D-link systems, inc. 63 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 69

    Dvg-6004s/6008s user’s manual snmp 3-35 snmp y enable snmp agent: enable snmp if selected. Y get/set/trap community: enter community name to read, write and trap. Y trap host: enter the ip of the trap host. D-link systems, inc. 64 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 70

    Dvg-6004s/6008s user’s manual backup/restore 3-36 backup/restore you can backup settings to a file and restore settings from that file. You also can restore all settings back to default by selecting restore default configurations and click restore. • note: the gateway needs for you to save settings ...

  • Page 71

    Dvg-6004s/6008s user’s manual system log 3-37 system log it will send all logs to the server. Please contact with your provider. D-link systems, inc. 66 this manual: http://www.Manuallib.Com/file/2602385.

  • Page 72

    Dvg-6004s/6008s user’s manual provision settings 3-38 provision settings options in this section are only required for voip networks in which a provisioning system has been implemented. Fill in the parameters needed by the provision server from your service provider. Note: the availability of the ab...

  • Page 73

    Dvg-6004s/6008s user’s manual system operations 3-39 system operations (save settings) some settings are effective only after restart. Remember to save all settings using save settings before you restart. Y save settings: save settings after completing changes. The new settings will take effect afte...

  • Page 74

    Dvg-6004s/6008s user’s manual software upgrade 3-40 software upgrade the gateway provides a software upgrade function from a remote source. Please consult your service provider for information about the following details. Y upgrade server: choose the server type given by your provider. Y software up...

  • Page 75

    Dvg-6004s/6008s user’s manual logout 3-41 logout the gateway only allows one user at a time to log-in, so whenever a change is made, please save the settings and restart the system, or logout to avoid a situation where other users cannot log-in to change settings. D-link systems, inc. 70 this manual...

  • Page 76

    Dvg-6004s/6008s user’s manual gateway configuration-ivr 4. Configuring the gateway through ivr voip transmits voice data (packets) via the internet. One effect of this is that telecommunications quality is closely related to the condition and status of the network environment. If any of the parties ...

  • Page 77

    Dvg-6004s/6008s user’s manual gateway configuration-ivr save settings after completing all of your settings, dial 509 (save settings). Wait for about three seconds; you should hear a confirmation tone “1.” you can now hang up the phone. Please reboot the gateway to enable the new settings. To inquir...

  • Page 78

    Dvg-6004s/6008s user’s manual gateway configuration-ivr 4-2 ip configuration settings—set the ip configuration of the wan port static ip settings note: complete static ip settings should include a static ip (option 1 under 114), ip address (111), subnet mask (112), and default gateway (113). Please ...

  • Page 79

    Dvg-6004s/6008s user’s manual gateway configuration-ivr select a pppoe y after entering ivr mode, dial 114. Y after hearing “enter value,” dial 3 (to select pppoe). Pppoe account settings y after entering ivr mode, dial 121. Y after hearing “enter value”, enter the account number followed by”#”. Exa...

  • Page 80

    Dvg-6004s/6008s user’s manual gateway configuration-ivr pppoe character conversion table: the table below provides a list of pppoe conversion codes. The first column in each pair of columns lists the number, letter or symbol that you want to enter. The second column in each pair (“input key”) tells ...

  • Page 81: 5. Dialing Principles

    Dvg-6004s/6008s user’s manual dialing principles 5. Dialing principles 5-1 dialing options 1. Dial the phone number which you want to call and press # to call out immediately, or wait until the “inter digits timeout” expires (defined in “advanced options”, default=4 seconds, see page 25). 2. If the ...

  • Page 82

    Dvg-6004s/6008s user’s manual dialing principles 5-3 example for match phone numbers invited by callers the table below is provided as a general reference expresses phone numbers dialed by the gateway instead of real phone numbers that callers dial. Match scheme description the same as “fxs represen...

  • Page 83

    Dvg-6004s/6008s user’s manual dialing principles d-link systems, inc. 78 start enter a phone number (d#) is (d#) defined in digit map table? Does this gateway have an fxo port? End dial out as defined in the first match case through the gateway dial the number defined in digit map table dial (d#) th...

  • Page 84: Appendix

    Dvg-6004s/6008s user’s manual appendix appendix product features list wan • one 10/100mbps auto-negotiation, auto-mdi/mdix rj-45 ethernet port • support static ip, pppoe, bigpond cable and dhcp address assignment and dynamic dns (ddns) • qos: ip tos (type of services) and diffserv (differentiated se...

  • Page 85

    Dvg-6004s/6008s user’s manual appendix • call features: o call forward - unconditional, busy, no answer o three way calling (media server required) • analogue interface o connector : rj-11 o signaling protocol : loop start configuration and maintenance • configuration methods: o web o ivr o telnet •...