D-Link DVG-6004S User Manual - 1. Introduction

Other manuals for DVG-6004S: User Manual, Quick Installation Manual

Summary of DVG-6004S

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    1 dvg-6004s voip gateway user manual version 1.0

  • Page 3: Contents

    Contents 1. Introduction....................................................................................................3 product overview .......................................................................................................................................... 3 hardware descrip...

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    2 provision settings........................................................................................................................................ 53 system operations (save settings) .............................................................................................................

  • Page 5: 1. Introduction

    3 1. Introduction product overview the stand-alone voip gateway carries both voice and facsimile over the ip network. It supports sip industry standard call control protocol to be compatible with free registration services or voip service providers’ systems. It works in two different modes: ua (user...

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    4 hardware description front panel power indicator: green light indicates a normal power supply. Run indicator: blinking green light indicates normal operation. Alarm indicator: when the system starts up, the red light will blink. It also indicates the gateway’s abnormal operation. L1 – l4 stands fo...

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    5 rear panel dvg-6004s model fxo ports 1 ~ 4 (telephone connectors) phone sets connection ports wan port connects to broadband networks such as adsl, cable modem or router power connects to the power adapter (comes with the gateway) reset to reset the gateway or to restore factory settings lan ports...

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    6 2. Installation and applications network interface the network interface is divided into 3 basic modes as described below: gateway can be assigned with a public ip address gateway can be built under the existing nat gateway can be assigned with a public ip address and serves as an ip sharing route...

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    7 gateway assigned with a public ip address and serving as an ip sharing device the gateway will have a public ip address regardless of whether it is a static ip application, dhcp (using a cable modem), or pppoe (to connect to your adsl account), which can then use the functions of built-in ip shari...

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    8 telephone interface description example for line ports : line ports connecting directly to the telephone line of a pstn p1-p4 is fxo interfaces and can all be connected to a pstn to serve as a bridge between the pstn and other voip telephones. The system also allows a call to be made from a tradit...

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    9 3. Setting the gateway through ivr voip transmits voice data (packet) via the internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequen...

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    Instructions fxs port: when you have set the password in web-gui with english character. To access gw ivr function is different. Instead of **[password]#. You should press ***[password]#. The character to number conversion can be acquired from pppoe character conversion table. Fxo port: to use ivr f...

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    11 ivr functions table: function code description example 111/101 wan port ip address set/query 112/102 wan port subnet mask set/query 113/103 wan port default gateway set/query use in conjunction with function code 114, select 1 for a static ip function. 114/104 current network ip access set/query ...

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    Function code description example 211/201 set/query international prefix code prefix dialed before making an international call e.G. 002 and 005. 212/202 set/query country code setting country code, e.G. 886 213/203 set/query area prefix code (long-distance prefix code) prefix dialed before making a...

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    13 ip configuration settings—setting ip configuration of wan port static ip settings note: complete static ip settings should include a static ip (option 1 under114), ip address (111), subnet mask (112), and default gateway (113). Please contact your local internet service provider (isp) if you have...

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    Adsl pppoe settings note: complete pppoe settings should include: select pppoe (option 3 of 114), pppoe account (121) and pppoe password (122). Please contact your local internet service provider (isp) if you have any questions. Select a pppoe after entering ivr mode, dial 114. After hearing “enter ...

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    15 pppoe character conversion table number input key upper case letter input key lower case letter input key symbol input key 0 00 a 11 a 41 @ 71 1 01 b 12 b 42 ‧ 72 2 02 c 13 c 43 ! 73 3 03 d 14 d 44 " 74 4 04 e 15 e 45 $ 75 5 05 f 16 f 46 % 76 6 06 g 17 g 47 & 77 7 07 h 18 h 48 ' 78 8 08 i 19 i 49...

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    4. Setting a gateway with web browser the gateway allows users to make settings using a web browser. After opening a browser, enter gateway’s ip address as the website address in order to enter the web configuration screen as shown in the following diagram. You can also enter ”101” from the handset ...

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    17 listen port udp: it is not necessary to change the protocol of the communication port used by the gateway. Rtp starting port udp: the initial value of port number for transmitting voice data among gateway(s). Each line requires 2 ports (rtp/rtcp). It is not necessary to change these. For example:...

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    And line 2 is using 9002 and 9003, and so forth. Ip configuration (setting wan port) there are four methods of obtaining a wan port ip address: 1. Static ip 2. Dhcp, means a dynamic ip (cable modem) 3. Pppoe (dialup adsl) 4. Pptp. Using the dhcp and pppoe for obtaining an ip address may vary. If not...

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    19 select “pptp” and enter the ip address, subnet mask, pptp server, pptp id and password. Then click the “accept” button at the bottom. Bigpond (for australia use only) click “bigpond cable” enter user name and password. Login server is optional. Then click the “accept” button at the bottom. (dns) ...

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    Some internet service providers (isp) assigns the bandwidth via the mac (media access control) address. You can click the " clone" button to copy the mac address of the ethernet card installed in the computer used to configure the device. It is only necessary to fill in the field if required by your...

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    21 network settings (lan) lan interface mode※ router: the system serves as a router with nat. Bridge: the system serves as a bridge between wan port and lan port without nat. (lan default gateway will still be accessible for configuration). Lan ip/subnet mask gateway lan port ip address and the subn...

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    Port ip address, (e.G. Setting the ip address to 192.168.99.254.) dhcp settings enable dhcp server: enable or disable dhcp server service of gateway. Ip pool starting address: the first ip address to be assigned to dhcp clients. Ip pool ending address: the last ip address to be assigned to dhcp clie...

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    23 qos settings wan qos qos (quality of service): sets an external bandwidth to ensure sound quality during transmission (when this function is enabled, the voice packet has the highest priority to ensure telecommunication quality while less bandwidth is assigned for data transmission). Some models ...

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    Nat/ddns nat traversal if a gateway is set up under an ip sharing setting, you can select either the nat or stun protocol. Nat public ip: the ip address used by the gateway should be a virtual address. Further more, users must set the virtual server mapping in the nat server (a virtual server is def...

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    25 ddns.

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    These settings are only necessary when the gateway is set up under a nat that uses a dynamic ip address and do not support ddns. Choose a ddns server: the current system allows users to choose either dyndns、tzo、3322.Org、 peanuthull or a private server. Please apply for a user account before choosing...

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    27 fxo caller id detection: to detect the caller id delivered from pstn to the fxo port. While enabled, the caller id detected on the fxo port will be send to the sip proxy server on dialing out calls. Detection level: the gain volume occurs on caller id detection. Note: you have to enable “wait for...

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    Fxo port: when receiving a call from an outside line, the gateway will divert the call to the assigned hotline number. Hot line no.: enter the hot line number for an automatic dialing function. Warm line: when the warm line function is in use, user can dial a number. Otherwise the system will divert...

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    29 a desired channel, if assigned. If you register to a proxy it must be checked. Description: if the remote party wants to assigns l4 (fxo) to make a call, he/she can dial 704 22520199. If this item isn’t checked, the gateway will select a line automatically to call out from. For example, dial 2252...

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    Sip all call through outbound proxy:an outbound proxy server handles sip call signaling as a standard sip proxy server would. Furthermore, it receives and transmits phone conversation traffic (media) in between two talking gateways. This option tells the gateway to send and receive all sip packets t...

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    31 e.164 international call prefix digit: enter the international call prefix. Country code: users please select the desired country code. Long distance call prefix digit: the long-distance prefix digit for making a long-distance call. Area code: please enter the area code. E.164 numbering: to invit...

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    Enable support of sip proxy server / soft switch: enable the functions to inter-work with proxy server / soft switch. When sip proxy 1 and 2 are enabled, the system will register to sip proxy 2 after all lines are failed to register to sip proxy 1. Sip proxy 2 is a backup system. Proxy server ip/dom...

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    33 enable message waiting indication: the system will play a tone to remind users that there are messages in sip server. Proxy-require: some sip sever need sip ua to add this header to it's sip message. Fxo representative number registers to proxy: assuming that your registered id and password are i...

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    Calling features unconditional forward: all incoming calls will be forwarded to the “forwarding number” automatically. Busy forward: forward the incoming call to “forwarding number” when the port is busy. No answer forward: forward the incoming call to “forwarding number” after ring timeout expires ...

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    35 advanced options there are two levels to enter web. Administrator is able to change all settings. Web ui only changes some settings. Note: enter new login id and password for two levels. Web ui auto log out: when logging in a web page, if a user does not act within the effective time range, the u...

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    Enable out-of-band dtmf: to send dtmf keys (0~9, *, #,) follow the rfc2833 rules or via sip info. Enable hook flash event: the gateway will deliver the flash signal to remote party via rfc2833 or sip info. Payload type:payload type of rfc2833. Uses second cpt for voip call: this function is usually ...

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    37 codec preferred codec type: since different voice codec have different compression ratios, so the sound quality and occupied bandwidths are also different. It is recommended to use the default provided (g.723.1) because it occupies less bandwidth and will provide better sound quality. Jitter buff...

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    T.30: the system uses t.30 as the protocol for fax transmission. The parameter settings are the same as for voice transmission. However, enabling the fax function will consume more network resources and will affect transmission quality. Fax detect sensitivity:used to adjust the sensitivity of detect...

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    39 digit map there are 50 sets of leading digit entries to choose voice routing interface – auto select, pstn or voip. Default call route: the default call route can be auto, voip, pstn and deny. Auto (voip first): the call route is voip first, and the next is pstn. Voip: the call route is voip only...

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    Phone book this system can set up and store 100 phone numbers into a phone book and provides an ip address query when calling to other gateway(s). If no phone books manager is set within a gateway group, then all gateway systems have to set up phone data for each the gateway to communicate with each...

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    41 caller filter this function is used at allow or deny sip invite from the proxy list only. Filter ip address: fill up with the start ip you would like to allow/deny. Subnet mask: fill up with the subnet mask you would like to allow/deny. Acl for management you can use acl to allow the user that is...

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    Language the system provides english, traditional chinese, and simplified chinese to display text on web pages. Meanwhile, it will change the language for ivr (interactive voice response). Transit call control if you wish to restrict a general user (one who is not required to enter the pin code) to ...

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    43 long-distance control table this table controls the level of authority of an outgoing call through fxo. If level 0 (the highest level) is set to prohibit dialing any number started with prefix 0204, then any level below 0 (including levels 1 to 5) is also prohibited. If level 1 is set to prohibit...

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    Cpt/cadence settings cpt/cadence setting parameters serve as the basis of an fxo interface to determine whether or not a pstn-call receiving party has hung up the phone. If the following parameters differ from the parameters of the actual assigned lines, it could cause the fxo to continue to engage ...

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    45 detect function to prevent the fxo from engaging a line. However, if the line of the receiving party is engaged and his/her pstn uses a voice prompt to replace the traditional beep sound, then the system would not be able to detect a busy tone. Drop inactive call should then be used to determine ...

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    Direct connection to pstn 36008913 36008914 connect one of the trunk lines to the gateway fxo port (for model 2s2o, please connect to p3). The line of “dial number” (36008913) must be hook on. Detect channel: enter 3 (the trunk line is connected to p3, and uses p3 for outgoing detection). Phone numb...

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    47 connected to a pbx extension line if the gateway is connected to a pbx extension line, then the busy tone of both the pbx and the pstn must be detected. Connecting to a pbx extension line and detecting the busy tone of the pbx 36008913 307 301 connect one of the pbx extension lines to the gateway...

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    Detection in progress: during detection, the following windows will appear. Once detection of a busy tone is in progress, the system will dial the number to be tested (in this case 36008913). After it rings pick up the phone and enter”#”, then hang up. The system will then detect a busy tone automat...

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    49 filling in the cpt table fill in the table after the detection is completed as below, where the values are the frequency and on-and-off ratio detected. Please click the “accept” button. If connecting gateway to a pbx extension line, please do not set the detected busy tone of the pbx and the pstn...

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    System information this page shows that the status of voip gateway. There are port status, server registration status, wan port information, lan port information and hardware. Port status: it includes if each port registers to proxy successfully, the lasted dialed number, how many calls each port ha...

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    51 rtp packet summary displays the information of the last finished call. It contains peer ip, peer port, packets sent, packet received and packet lost. Press the button of refresh to get the latest rtp packet summary. Stun inquiry use stun inquiry to know what nat type of the router. Ping test use ...

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    Snmp enable snmp agent: enable snmp if ticked. Get/set/trap community: enter community name to read, write and trap. Trap host: enter the ip of trap host. Ntp this is the time setting. After the gateway is on the internet, it will set its watch with time server. Time zone: set the time zone where th...

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    53 provision settings fill in the parameters needed of provision server from your provider. System operations (save settings) some settings are effective by restart. Remember to save all settings by save settings before to restart. Save settings: save settings after completing. The new settings will...

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    Software upgrade gateway provides software upgrade function for a remote end. Your provider gives all parameters. Upgrade server: choose the server type of your provider. Software upgrade server ip: enter the software server ip address. Software upgrade server port: enter the port that server uses. ...

  • Page 57: 5. Ip Sharing Functions

    55 5. Ip sharing functions all gateway series have a built-in ip sharing function. The settings and instructions at a pc end are described below: current intranet only supports static ip mode, and the settings at the pc end are as follow: available ip address range : 192.168.8.1 – 192.168.8.253 (def...

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    The ip settings on pc are as follows (using windows 2000 for example) open start->settings->control panel open network and dial-up connection open local area connection click properties select tcp/ip, and then click properties..

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    57 select “use the following ip address ” and enter ip address, subnet mask, and default gateway. Please note that an ip address in the same domain cannot be reused. Then, enter the dns server ip address (varies in different networks. Consult your isp’s service for information). Click the “ok” butto...

  • Page 60: 6. Coding Principle

    6. Coding principle instruction after a phone number is entered, dial # to call out immediately or, wait until the “inter dtmf timeout” expires (defined in “advanced options”, default=4 seconds). If the phone number fits the setting of digit map, the gateway dials out the phone number through the as...

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    59 start enter a phone number (d#) is (d#) defined in speed dial table? Does this gateway has an fxo port? End dial out as defined in the first match case through the gateway dial the number defined in speeddial table dial (d#) through the first available fxo port to pstn no yes no no no no no yes y...

  • Page 62: 7. Advanced Feature

    7. Advanced feature static route※ build static routes within an internal network. These routes will not apply to the internet. Route: enter the ip of the specified network. Route mask: enter the subnet mask to be used for the specified network. Next hop ip: enter the ip address to the specified netw...

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    61 port filtering port filtering enables you to control all data that can be transmitted in routers; principles of filtering---when the port used at the source end is within the limited scope, it will be filtered without transmission. Enable port filtering: whether to enable this function or not. Po...

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    Mac filtering mac (media access control) address filtering is to filter the transmission of data by network card physical address. Mac: input mac that will limit accessing internet pc. Virtual server enabling the users on internet to access the www, ftp and other services under your nat. When remote...

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    63 url filter※ url filter is used to deny device from lan accessing specific web sites. The system will block the url that contains the string. Special applications※ provide multiple connections for special applications. Name: the name of the special application. Incoming type: the protocol used to ...

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    Dos prevention settings※ enable dos prevention: to prevent dos from wan. Enable dos prevention on lan: to prevent dos from lan. Enable source ip blocking: block the ip. Blocking time: the time to block the ip..