E.T. ET-500-PLUS User Manual - Troubleshooting Guide
4
TROUBLESHOOTING GUIDE
Audible Troubleshooting Guide
Tone and Action
Condition
Action To Remedy
1 x long beep on closing of
manual release door
1, 2, 3, 4 or 5 short beeps
on fi rst trigger after reset
tone
2 x long beeps after a trig-
ger and before gate
starts moving
3 x rapid beeps and gate
won’t open
1 x continuous tone as
long as gate trigger is
depressed and gate
won’t move
Gate stops moving, fol-
lowed by 1 x long beep
Control card has reset and is
ready for next command
Control card is confi rming
load sensitivity to physical
obstructions
1 = most sensitive; 5 = least
sensitive
Mains power interruption
Holiday lock-out is active
Maximum closing collisions
exceeded.
Battery depleted
The next trigger will cause the
gate to crawl until closed
limit is found. Continue
normal use after gate is
fully closed.
If satisfi ed with safety sensitiv-
ity, continue normal use. If
not, contact your service
provider.
Restore mains power.
De-activate holiday lock-out
by pressing and holding
pedestrian trigger until the
control card begins 5 long
tones. At start of the fi rst
tone, release the trigger.
Manually release the gearbox
and slide gate away from
obstruction. Clear obstruc-
tion. Re-engage the gear-
box and continue use.
If problem repeats, contact
your service provider.
Allow 8 hours recharge time
with household mains
present. If problem remains
after 8 hours, contact your
service provider to pur-
chase a new battery.
A
C
B
F
E
D
STATUS LED INDICATION
LED Condition
Gate Condition
OFF
ON
1 sec fl ashes
2 fl ashes per sec
Gate closed
Gate open
Gate in operation
Obstruction