E2v N6081 series Operation Manual - page 15
E2V Technologies Limited,
106 Waterhouse Lane, Chelmsford,
Essex CM1 2QU, UK.
Tel. or Fax: +44 (0) 1245 355398
STELLAR HOTLINE FAULT REPORT FORM
Date:
Call Time:
Tel. No.:
Name:
Fax No.:
Organisation:
Location:
Country:
Product Type:
Serial No.:
Category:
A. 1 Hour
B. Next Day
C. Next Working Day
Nature Of Problem Or Request (Check appropriate boxes or refer to topic numbers):
Unit Is Defective:
Unit Is Malfunctioning:
1
Fuse has blown
11
Low output power
2
Circuit breaker trips
12
High input power
3
No fans operating
13
High reflected power
19
Bad airflow
4
No display
14
High helix current
20
Helix overcurrent
5
No indicators
15
Unit trips
21
Excess reflected power
6
No cathode warm-up
16
Unit trips repeatedly
22
PSU overcurrent
7
No standby mode
17
Unit trips and shuts down
23
PSU too hot
8
No transmit mode
18
Other (see comments)
24
RF load too hot
9
No output power
25
LV PSU fault
10
Other (see comments)
26
Bad HV rail
Difficulties With Control Panel Or Remote Interface:
27
Set-up
31
Hour counters
28
Helix current meter
32
IEEE488 / RS422 / RS485
29
Power meters
33
User port
30
Low power alarm
34
Other (see comments)
Applications Enquiries:
Commercial Enquiries:
35
Prime power
41
Data sheets
36
Front panel operation
42
Applications sheets
37
Cooling / ducting
43
Sales contact
38
RF input circuit
44
Other (see comments)
39
RF output circuit
40
Other (see comments)
Comments And Observations:
Please complete this form prior to using the E2V Technologies ‘STELLAR HOTLINE’; it will help us respond
promptly to your request. Be aware that telephone conversations may be recorded.
The completed form may also be faxed or mailed to the address above and should be sent with any unit returned
to E2V Technologies for repair.
9711A-5
For E2V Technologies
use only
CAT:
ENG:
TIME:
SIG:
DR No: