Eagle Eye Tracking EagleEye Quick Start User Manual - page 7
EagleEye Quick Start
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6
6. Troubleshooting and Safety Info
6.1. Troubleshooting
Trouble
Possible Reason
Solution
After the EagleEye Tracker is
turned on, the GSM LED
flashes quickly always.
The SIM card is not inserted.
Insert the SIM card into the
EagleEye.
The signal is too weak;
EagleEye cannot register to
the network.
Move the EagleEye into a
place with good GSM
coverage.
PIN locked
Use SIM card without SIM-PIN
or unlock the SIM-PIN.
Unable to power off the
EagleEye.
The function of the power key
is disabled.
Send request to
support@datablaze.com to
enable the function of the
power key.
Unable to power off the
EagleEye if charger is
connected or connected to
external battery.
Disconnect charger or
external battery and try again.
EagleEye can’t get a
successful GPS fixing.
The GPS signal is weak.
Move EagleEye to a place with
open sky.
It is better to let the top
surface face to sky. (The same
surface with indication LEDs).
6.2. Safety Info
Do not disassemble the device by yourself.
Do not put the device on overheating or too humid place, and avoid exposure to direct
sunlight. Too high temperature will damage the device or even cause the battery
explosion.
Do not use the EagleEye Tracker on the airplane or near medical equipment.