Eastman Telebell International LAX 1612 User manual - page 56
User’s Manual
55
LAX Series DVR
workmanship under normal use and service for a period of 18 month from the time of purchase. All LCD DVR Combo
systems come with limited 12-month warranty. Any other items such as DVR Capture Cards & peripherals, CRT/LCD/Plasma
monitors, cameras and others come with limited 12-month warranty. A purchase receipt or other proof of date of original
purchase will be required prior to providing warranty services. All PC Based and Embedded DVR products come with 1
year replacement warranty from the date of purchase. The warranty does not cover damages occurring from shipment,
failures resulting from accident, misuse, neglect, mishandling, faulty installation, improper operation or maintenance,
alteration, power line surge, improper voltage supply, lightning damage, modification or repair not made or authorized by
Eastman Security, damage caused by additions of any kind, deletions and/or services received from any other person other
than an Eastman Security certified technician. Customer assumes all liability arising from loss of data on the hard drive due
to hard drive failure for any reason whatsoever. Warranty does not cover damages caused by war, riot, and/or act of God.
EASTMAN SECURITY is not responsible for computer viruses. Customer shall install Anti Virus programs at its own risk.
THIS WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR
WRITTEN, EXPRESSED OR IMPLIED. EASTMAN SECURITY SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A
PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. EASTMAN SECURITY IS NOT RESPONSIBLE FOR SPECIAL,
INCIDENTAL, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY,
OR UNDER ANY LEGAL THEORY INCLUDING BUT NOT LIMITED TO LOSS OF DATA, DOWNTIME, GOODWILL, DAMAGE
OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND COSTS OF RECOVERING PROGRAMMING OR
REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH DISK DRIVES IN THE PRODUCT.
Limited Liability
Eastman Telebell International Inc. (“Eastman Security”) assumes no risk and shall not be liable for any damage and
/or loss resulting from the specific applications made of this product. Eastman Security’s liability shall not exceed the
price paid by the purchaser for such product. In no event shall Eastman Security be responsible for any direct,
indirect, special, incidental or consequential damages including the loss of use, loss of profit and claims of third parties
however caused, whether by the negligence of Eastman Security or otherwise in connection with the purchase,
installation, operation, or failure of this product.
Warranty Services /Out of Warranty Repairs
To obtain warranty services and/or “out of warranty” repair services:
1. Request RMA/RA number from Eastman Security by phone: 626.336.0065.
2. Complete RMA/RA Request Form and fax to: 626.336.1939.
3. RMA/RA number shall be issued within 24 hours upon receipt of completed form.
4. Mark all returning items with the RMA/RA number clearly on the box. All products must be shipped to
Eastman Security within 14 business days of the RMA/RA number issue date. Packaging must be equal to or
better than original packaging. Eastman Security reserves the right to reject inadequately packaged items.
5. Customer must prepay shipping and insurance charges for RMA/RA items to Eastman.
6. Ship to: Eastman Telebell International Inc. 15358 E. Valley Blvd., City of Industry, CA 91746 / Mark RMA/RA#
CORPORATE
Eastman Telebell International Inc.
dba EASTMAN SECURITY
15358 E. Valley Blvd., City of Industry, CA 91746
Tel: 626.336.0065 | Fax: 626.336.1939 | Toll Free: 1.800.526.7777
Email: info@eastmansecurity.com | techsupport@eastmansecurity.com