Eccotemp iE-11 Quick Start Manual - Eccotemp Systems ,llc

Phone: 866-356-1992 | Email: Support@eccotemp.com | Address: 315 - A Industrial RD Summerville, SC 29483

PLEASE NOTE: THIS MANUAL IS SUBJECT TO CHANGE AT ANYTIME, TO ENSURE THIS MANUAL IS UP TO DATE PLEASE VISIT OUR HELP DESK

AT WWW.ECCOTEMP.COM FOR ALL OF OUR PRODUCT MANUALS.

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Product Support: Eccotemp.com/help-desk            Shop Online: Eccotemp.com/products          Store Locater: Eccotemp.com/locater

Eccotemp Systems ,LLC

Limited Warranty Information

MODELS: iE-11  iE-15B  iE-15A  iE-18  iE-24  iE-27  

Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when installed and operated 

according to Eccotemp’s installation and operating instructions. This Limited Warranty extends to the original purchaser and 

subsequent owners, but only while the product remains as the site of the original installation. This Limited Warranty terminates 

if moved or reinstalled at a new location. There are no warranties, express or implied made or given other than contained in this 

Limited Warranty. No agent, employee or representative of Eccotemp has any authority to bind Eccotemp to any representation 

or warranty concerning the Product not contained in this Limited Warranty. Eccotemp reserves the right and authority to change, 

modify or alter this warranty at any given time.

Except as expressly set forth herein, THERE ARE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, 

WITHOUT LIMITATION, AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY GOODS SOLD 

HEREUNDER. BUYER’S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD, AT ECCOTEMP’S 

DISCRETION. ECCOTEMP SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Limited Warranty Period

This Warranty is extended by Eccotemp Systems to the Owner. This warranty takes effect on the date of installation of the 

Product or 30 days after the date of purchase, whichever occurs first, and is effective until the specified anniversary of such date 

as follows:

Item Period of Coverage

Heating Chamber/Element 3 years

All other parts 2 years

Coverage’s are void if the unit is used in a hot water circulation loop, in series with a circulation system or where an on-demand 

recirculation system is not incorporated.

Owner is responsible for all other costs incidental to repair such as labor, shipping, delivery and permits.

Proof of purchase required. Products repaired will be covered under this Limited Warranty for the remainder of term of the 

original purchase.

Exclusions

Please refer to the Installation Manual and Use & Care Manual supplied with your new Eccotemp Systems product. This Limited 

Warranty becomes null and void if any of the following are determined to be a contributing factor by Eccotemp to the failure of 

the product:

1.  Abuse, misuse, alteration, neglect or misapplication.

2.  Improper, dangerous, destructive maintenance procedures or inadequate maintenance.

3.  Damages caused by services performed by servicers other than Eccotemp Systems.

4.  Installation in a corrosive or otherwise destructive environment.

5.  Damage as a result of freezing within the unit or surrounding piping.

6.  Scale buildup.

7.  Incorrect voltage, amps or water pressure .

8.  Acts of force Majeure.

9.  Damage as a result of use with non-portable, untreated or poorly treated well water, or water with high PH levels or 

hardness levels in excess of 12 grains per gallon (200mg/L).

10.  Incorrect sizing for the application.

11.  Products with original serial numbers that have been removed or altered and cannot be readily determined.

12.  Acts of God including, but not limited to; fire, flood, or nature disaster.