ECOVACS Deebot D56 User Manual - page 23
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12.Common Failure
No.
Problem
Solution
Robot keeps proceeding or moving
backward once power is on.
Turn off the power.
1.Check if there is dust on up-ground height
sensor, which cause robot to make wrong
signal. Use half dry cloth to clean it.
2.Buffer collision is out of control. Put your hand
at left, middle and right in turn to see if it can
rebound by itself.
Robot may fall in trouble when it is working. In
such case, it will try every possibility to get out
of trouble, but it shall stay at a certain place
when it fails and starts alarm. You should help
it and get rid of the obstacle.
The trouble may be as follows:
1.It is tangled by power cord.
2.It is tangled by hanging curtain or fringe.
Too many obstacles before the robot.
Turn off power and take out the dust box, then
follow the steps as below:
1.Check whether there is too much dust on
sponge filter so that it needs to change it.
2.Make sure there is no dust, which blocks the
suction.
3.Take out main brush and clean it. Insure the
both ends of main brush is not tangled by hair
or fiber. Fix it back after it is been cleaned.
4.Examine if there is dust or debris near driving
wheels.
5.Clean dust sensor
If the failure still there after following the steps
above, please contact our after-sales.
Robot is able to detect most of the stairs above
8 centimeters height difference. However, its
performance will weaken when it is smooth floor
with height difference or the floor with strong
reflector.
Robot is in trouble.
Robot fails to detect the stairs.
The capacity to clean weakens.
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E n j o y S m a r t e r L i f e !