Ezee TORQ MK II User Manual - Troubleshooting
Troubleshooting
No. of
blinks
Explanation
Solution
8
Hall sensor in motor
faulty
One or more hall sensor disconnected or faulty.
Check connector at the front fork. If connector
is OK, contact your eZee dealer
9
Supply 3 phase wire
Check phase wires at the front fork. Contact your
eZee dealer
10
Controller overheating
Motor continue to function but the amps directed
will be lessened to reduce the load and cool
controller
11
Thermostat faulty
the motor will continue to work, but extreme
temp. arise without thermostat protection may
damage controller - Replace controller
12
Controller failure
Motor does not work - Replace controller
2+3
Controller failure
Motor does not work - Replace controller
3+4
Stalled motor
Extremely overload stalling motor, switch off and
on – reboot
3+5
Supply 3 phase wires
Inspect cable and connector for dislocation or
damage. Diagnostic appears during throttle us-
age.
No Light Power supply faulty /
Controller failure
Inspect battery and power connections for dam-
age / Replace controller
The faults listed may not cover every possible failure. In the
event of moisture or water entering the controller, haphazard
signals might appear. We’ve designed the eZeebike to repel water
as much as possible, encapsulating circuit boards with silicone
resins and connections with silicone grease.
Since this manual simply cannot cover every detail that
might occur during the lifetime of your product. Check our websites
and dealers website routinely for updates, or contact us directly for
more detailed questions you might have.
22