EZhearingaids EZ-1 Instruction Manual - page 6
In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to and
audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development
and the education and social growth of a child. An audiologist is qualified by training and experience to assist in
the evaluation and rehabilitation of a child with hearing loss. EZhearingaids.com will not sell a hearing aid to
anyone under the age of 18 years old.
Warranty
Our guarantee covers any defect in material or faulty production, except cords and batteries. We will, at our
opinion, repair or replace the instruments or any defective part, at our expense, within the limits of the
warranty.
This warranty will become invalid if your hearing instruments have been tampered with our altered I any way, or
if the serial number has been altered, effaced, or removed, or if any repairs have been made without
authorization.
This warranty does not include a promise of specific hearing improvement because depends upon you
audiologic needs.
Any implied warranty shall be limited to one year from the date of purchase. The only entity or individual who is
authorized to perform the warranty obligations is the manufacture. All in-‐house warranty work performed by
the manufacture will be done within a reasonable period of time. If warranty work is performed and there
appears to be a defect, malfunction, or failure to conform to the warranty, the obligations will be met if brought
to our attention with one month from the date of the original warranty work.
This warranty is specifically limited to the scope set forth herein, and may not in any way be expanded by the
other oral or written representations.
Service and Repair
Before planning to return your hearing instrument for repair, please refer to the troubleshooting chart on
www.ezhearingaids.com/support
. Many times these solutions can prevent the time and cost associated with a
repair.
If you need to send your instruments to the manufacture for repair, carefully pack your instruments in a sturdy
box and send with tracking to:
Ear Hero Sales Inc.
EZ Repair Dept.
5513 Glenwood St. Suite B
Boise, ID 83714
You must include your return shipping address and phone number. There is a $29.00 charge to cover shipping.
Please include a check payable to Ear Hero Sales Inc. for the full amount when sending your hearing instruments
for service.
Notice to Perspective Users
Good health practice requires that a person with a hearing loss have a medical exam by a licensed physician,
who specializes in disease of the ear, before purchasing a hearing instrument.
Licensed physicians who specialize in the disease of the ear are often referred to as Otologists, Otolaryngologists
(ear, nose, and throat – ENT) or Otorhinolaryngologist.
The purpose of a medical evaluation is to assure that all medically treatable conditions that may affect hearing
are identified and treated before the hearing instrument is purchased. Following the medical evaluation, the
physician will give you a written statement that your hearing loss has been medically evaluated and that you
may be considered a candidate for a hearing instrument.