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FARGO Electronics CardJet 410 User Manual

Other manuals for CardJet 410: User Manual
Manual is about: Professional Series

Summary of CardJet 410

  • Page 1

    Fargo cardjet ™ professional series 410 card printer/encoder and persona cardjet ™ c7 printer user guide (rev. 6.1) part number: l000286.

  • Page 2

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2 fargo cardjet professional series 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1), property of fargo electronics, incorporated copyright 2...

  • Page 3: Table Of Contents

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3 table of contents section 1: introduction to cardjet ____________________________________________ 1-1 reviewing the notices and trademark restrictions _________________...

  • Page 4

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4 troubleshooting with the printer connections __________________________________________ 3-21 troubleshooting the card jam ______________________________________________...

  • Page 5

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5 accessing the color map selection dialog ____________________________________________ 4-67 selecting the color map (card media type) ___________________________________...

  • Page 6

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 1-1 section 1: introduction to cardjet reviewing the notices and trademark restrictions reviewing the notices the information in this document is subject to change withou...

  • Page 7: How To Use The Manual

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 1-2 how to use the manual the cardjet card printer user guide (rev. 6.1) is, in fact, the troubleshooting and field service manual for both the professional series cardje...

  • Page 8

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 1-3 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or ser...

  • Page 9

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 1-4 additional safety precautions for cardjet technicians (review carefully) symbol critical instructions for safety purposes danger: before operating the unit, please re...

  • Page 10: Table Of Contents

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-1 section 2: technician overview technicians can review this section for a comprehensive troubleshooting strategy for the two cardjet card printers. Technicians can use...

  • Page 11

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-2 technician handbook for cardjet card printers (continued) ____________________________ 2-39 technician handbook for cardjet card printers (continued) ________________...

  • Page 12

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-3 reviewing the cardjet printers (410 and c7) the cardjet card printer is a single-sided inkjet id card printer. The two (2) cardjet models are the professional series ...

  • Page 13

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-4 reviewing the persona cardjet c7 card printer/encoder the persona cardjet c7 is a single-sided, inkjet id card printer. Standard features: full color and monochrome i...

  • Page 14

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-5 technician review of printer features see the next page. Refer to the technician handbook for cardjet card printers in this section. Function description top cover op...

  • Page 15

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-6 technician review of printer features (continued) see the cleaning the ink cartridges and ink cartridge cradle procedure..

  • Page 16

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-7 technician review of printer features (continued) function description power button and led printer connected to the pc: the power button turns the printer on and off...

  • Page 17

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-8 technician review of printer features (continued) x cancel button ink led card button / led power button / led.

  • Page 18

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-9 technician review of printer features (continued) function description card button and led card status button / led: the card button is used to resume operation after...

  • Page 19

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-10 technician review of printer features (continued) function description ink led the ink cartridge status led is described below: the ink led light indicates when you ...

  • Page 20

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-11 technician review of printer features (continued) function description cancel button x press the cancel button to cancel the current print job and reset the printer ...

  • Page 21

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-12 technician review of printer features (continued) function description power port connect to the included power cord. See powering up the card printer . Usb interfac...

  • Page 22

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-13 technician review of cardjet specifications the purpose of this section is to provide the operator with specific information on the regulatory compliances, agency li...

  • Page 23

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-14 reviewing the agency listings term description emissions standards ce, fcc, crc c1374, bsmi, its (en 55022 class b:1998, fcc class b, en 55024: 1998) safety standard...

  • Page 24

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-15 reviewing the technical specifications the technical specifications for the professional series cardjet 410 card printer/encoder and persona cardjet c7 printer are p...

  • Page 25

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-16 reviewing the technical specifications (continued) type description interface usb 1.1 memory 2mb ram operating temperature 59 ° to 95 ° f / 15 ° to 35 ° c operating ...

  • Page 26

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-17 reviewing the technical specifications (continued) type description printer drivers windows 98 / me / 2000 / xp resolution 600 dpi (fast mode) this is the number of ...

  • Page 27

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-18 technician review of cardjet card printer setup important! Fargo card printers require highly specialized print supplies to function properly. To maximize printer li...

  • Page 28

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-19 connecting the card printer to the computer the card printer is designed to be used with any ibm-pc or compatible running windows 98se/me/2000/xp. For best results, ...

  • Page 29

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-20 opening the top cover to the card printer step procedure 1 open the top cover of the printer by lifting up on its front edge and tilting the cover back into its full...

  • Page 30

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-21 powering up the card printer the power supply within the printer is a universal power supply properly configured for the power used in the (respective) country. To c...

  • Page 31

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-22 reviewing the printer driver operator interface technicians can access the printer driver window by selecting start button > settings > printers > cardjet profession...

  • Page 32

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-23 reviewing the printer driver operator interface (continued) see section 3: printer adjustments for more detailed procedures..

  • Page 33

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-24 reviewing the printer driver operator interface (continued) step description 4 interfacing with the magnetic tab (option with the cardjet 410 and persona c7 card pri...

  • Page 34

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-25 reviewing the printer properties window access the professional series cardjet 410 or persona cardjet c7 card printer properties window via start > settings > printe...

  • Page 35

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-26 technician review of ink and card cartridges the cardjet card printer requires specialized ink and card cartridges to produce high- quality, durable cards. This sect...

  • Page 36

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-27 reviewing the ink cartridges the cardjet printing process requires that two highly specialized ink cartridges are installed: (1) a color ink cartridge and (2) a blac...

  • Page 37

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-28 loading the ink cartridges prior to loading ink cartridges, the ink led light will flash to signal that ink cartridges must be installed. Follow these steps to load ...

  • Page 38

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-29 loading the ink cartridges (continued) step procedure 2 remove the ink cartridge from its packaging and carefully remove the protective vinyl tape. Caution: do not t...

  • Page 39

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-30 loading the ink cartridges (continued) step procedure 3 push the ink cartridge firmly, straight down into the ink cartridge cradle. 4 close the cradle latch. When th...

  • Page 40

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-31 reviewing the card cartridges the card printer accepts on cardjet cards with a thickness of 30 mil (.030"/.762mm). Thermal inkjet printing: cardjet cards are special...

  • Page 41

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-32 loading the card cartridge before printing, load blank cards into the printer's card input hopper, as follows: step procedure 1 close the printer's top cover. (note:...

  • Page 42

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-33 loading the card cartridge (continued) step procedure 3 set the card cartridge onto the card input hopper with the arrow on the top of the cartridge pointing toward ...

  • Page 43

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-34 printing the test print (after installing ink and card cartridges) once the ink and card cartridges are installed, a self-test should be performed to check for prope...

  • Page 44

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-35 technician handbook for cardjet card printers this section is provided for technicians at the intermediate and expert levels, who want to become thoroughly familiar ...

  • Page 45

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-36 technician handbook for cardjet card printers (continued) function description card button and led card status button / led: the card button is used to resume operat...

  • Page 46: Cancel

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-37 technician handbook for cardjet card printers (continued) topic description cancel / retry button (error recovery) x relates to printer error reporting and recovery ...

  • Page 47

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-38 technician handbook for cardjet card printers (continued) topic description card cartridge (both 410/c7 models) the card cartridge displays the quantity levels of ca...

  • Page 48

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-39 technician handbook for cardjet card printers (continued) topic description card encoding the encoding module is self-contained and easily field-upgradeable by an op...

  • Page 49

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-40 technician handbook for cardjet card printers (continued) topic description card led the firmware correctly detects the card feed error condition and indicates a fat...

  • Page 50

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-41 technician handbook for cardjet card printers (continued) topic description card quantities (50-card for persona c7 and 100- card for professional 410) the card cart...

  • Page 51

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-42 technician handbook for cardjet card printers (continued) topic description card size the card printer accepts only cardjet cards. Card surface use only cardjet card...

  • Page 52

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-43 technician handbook for cardjet card printers (continued) topic description card printing jam the firmware correctly detects the condition and indicates a fatal erro...

  • Page 53

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-44 technician handbook for cardjet card printers (continued) topic description color ink cartridge here is the breakdown: cardjet 410: 300 color ink cards persona c7: 2...

  • Page 54

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-45 technician handbook for cardjet card printers (continued) topic description empty ink cartridges (2) (see ink led and error messages) the printer correctly detects a...

  • Page 55

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-46 technician handbook for cardjet card printers (continued) topic description encoding retry option encoding retry option is provided the operator via an on-screen but...

  • Page 56

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-47 technician handbook for cardjet card printers (continued) topic description fargo controller to hp sensor assembly there are two (2) cables which connect the fargo c...

  • Page 57

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-48 technician handbook for cardjet card printers (continued) topic description initial card feed error the firmware correctly detects the condition and indicates a fata...

  • Page 58

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-49 technician handbook for cardjet card printers (continued) function description ink led the ink cartridge status led is described below. See next page): the ink led l...

  • Page 59

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-50 technician handbook for cardjet card printers (continued) term description ink cartridge the printer requires both the color, dye-based ink cartridge and the black p...

  • Page 60

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-51 technician handbook for cardjet card printers (continued) topic description ink led (bad tag) before running out of ink and having a new ink cartridge installed, the...

  • Page 61

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-52 technician handbook for cardjet card printers (continued) topic description inkjet illegal ink cartridge detection (see ink led) the printer correctly validates the ...

  • Page 62

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-53 technician handbook for cardjet card printers (continued) term description interface (using the card tab) interfacing with the card tab: access the card tab via card...

  • Page 63

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-54 technician handbook for cardjet card printers (continued) topic description interface (using the magnetic encoding tab) interfacing with the magnetic tab (both 410/c...

  • Page 64

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-55 technician handbook for cardjet card printers (continued) term description malfunction indicators the printer has led, sensor and error message malfunction indicator...

  • Page 65

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-56 technician handbook for cardjet card printers (continued) term description led indicators relates to printer error reporting and recovery (both 410/c7 models) the pr...

  • Page 66

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-57 technician handbook for cardjet card printers (continued) term description monitoring card levels the card cartridge is transparent for visual card monitoring from s...

  • Page 67

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-58 technician handbook for cardjet card printers (continued) topic description power button / led printer connected to the pc: the power button turns the printer on and...

  • Page 68

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-59 technician handbook for cardjet card printers (continued) term description power supply fargo supplies both cord sets for internal power supply. (note: this provides...

  • Page 69

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-60 technician handbook for cardjet card printers (continued) topic description printer driver (usb plug & play capabilities) a software utility that serves as an interf...

  • Page 70

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-61 technician handbook for cardjet card printers (continued) type description printer connections printer connections are described as follows for technician review: pc...

  • Page 71

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-62 technician handbook for cardjet card printers (continued) topic description print mode speeds (best, normal, fast) (both 410/c7 models) the print speeds are best pri...

  • Page 72

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-63 technician handbook for cardjet card printers (continued) topic description printer start-up the device initialization and firmware downloading occur when the printe...

  • Page 73

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-64 technician handbook for cardjet card printers (continued) topic description self-supporting access covers the access covers are removable and they are self-supportin...

  • Page 74

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 2-65 technician handbook for cardjet card printers (continued) topic description un- programmed color ink cartridge the printer correctly detects and reports an un-progra...

  • Page 75: Table Of Contents

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-1 section 3: troubleshooting guidelines the purpose of this section is to provide technicians with a breakdown of the cardjet card printers troubleshooting and printer ...

  • Page 76

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or ser...

  • Page 77

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-3 additional safety precautions for cardjet technicians (review carefully) symbol critical instructions for safety purposes danger: before operating the unit, please re...

  • Page 78

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-4 danger: you must unplug the power cable to the card printer to ensure that all power is disconnected from the unit. Do not attempt any work on the card printer ’ s in...

  • Page 79

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-5 interpreting the led lights the led lights located on the front of the printer indicate what is working and not working inside the printer. To accurately interpret wh...

  • Page 80

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-6 interpreting led lights (continued) power led card led ink led cause / solution on solid flashing off indicates you need to check the status of the card cartridge and...

  • Page 81

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-7 interpreting led lights (continued) power led card led ink led cause / solution on solid off flashing indicates you need to check the status of the ink cartridges. Th...

  • Page 82

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-8 reviewing the fargo controller error types the driver periodically requests status information from fargo controller. Error type description cartridge problems the in...

  • Page 83

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-9 reviewing the error messages for printer drivers this section applies to the status monitor requirements for windows 98se/me/2000/xp printer drivers. Refer to the tec...

  • Page 84

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-10 reviewing the error messages windows 98se/me/2000/xp printer drivers error message problem solution black ink cartridge not installed error code: 4 (displayed on low...

  • Page 85

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-11 reviewing the error messages windows 98se/me/2000/xp printer drivers (continued) error message problem solution card cartridge not installed error code: 16 (displaye...

  • Page 86

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-12 reviewing the error messages windows 98se/me/2000/xp printer drivers (continued) error message problem solution color ink cartridge low error code: 7 (displayed on l...

  • Page 87

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-13 reviewing the error messages windows 98se/me/2000/xp printer drivers (continued) error message problem solution illegal black ink cartridge error code: 14 (displayed...

  • Page 88

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-14 reviewing the error messages windows 98se/me/2000/xp printer drivers (continued) error message problem solution improper black ink cartridge error code: 12 (displaye...

  • Page 89

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-15 reviewing the error messages for windows 98se/me/2000/xp printer drivers (continued) error message problem solution and related service procedure mechanism error cod...

  • Page 90

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-16 reviewing the error messages for the magnetic encoding module mag message problem solution card jam in encoding module indicates a card is jammed in the magnetic str...

  • Page 91

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-17 troubleshooting with printer components this section provides troubleshooting procedures for the technician. Refer to the technician handbook for cardjet card printe...

  • Page 92

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-18 troubleshooting with the card and ink led (continued) step description 4 determine if the printer correctly detects and reports empty, illegal or improperly loaded i...

  • Page 93

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-19 troubleshooting with the printer driver ink fuel gauges step description 1 determine if the printer driver ink fuel gauge correctly provides the operator with a disp...

  • Page 94

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-20 troubleshooting with the error messages step description 1 determine if the printer performs these functions: encoding errors: the printer traps and reports encoding...

  • Page 95

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-21 troubleshooting with the printer connections step description 1 ensure that printer connections provide these functions: pc via a usb cable connection: when a printe...

  • Page 96

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-22 troubleshooting the card jam if a card becomes jammed inside the printer, the card led light will flash and the printer will pause operation. Refer to the following ...

  • Page 97

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-23 resolving the cardjet card printer problems refer to the technician handbook for cardjet card printers in section 1 (as needed). Resolving the printer startup proble...

  • Page 98

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-24 resolving the bar code problems step description 1 are you using an infrared bar code scanner? If so, select the infrared bar codes option within the image color tab...

  • Page 99

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 3-25 resolving the pixelated or grainy id card photo problems step description 1 for best photo-realistic output, you should always use high resolution, 24-bit color imag...

  • Page 100: Table Of Contents

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-1 section 4: printer adjustments the purpose of this section is to provide the operator with specific information on printer adjustment procedures. Refer to the technic...

  • Page 101

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-2 selecting the image color tab _________________________________________________________ 4-43 selecting the color quality under the image color tab ___________________...

  • Page 102

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-3 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or ser...

  • Page 103

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-4 additional safety precautions for cardjet technicians (review carefully) symbol critical instructions for safety purposes danger: before operating the unit, please re...

  • Page 104

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-5 installing the windows printer driver the printer driver software is located on the software installation cd included with the printer. If you would like to provide o...

  • Page 105

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-6 installing the windows printer driver (continued) step procedure 3 follow the on-screen instructions to complete installation. When prompted, connect the printer to t...

  • Page 106

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-7 installing the windows printer driver (continued) step procedure 5 the installshield wizard will now open to configure the windows installer. Wait during this initial...

  • Page 107

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-8 installing the windows printer driver (continued) step procedure 6 this window will remind you to save your work and close all open applications before starting the i...

  • Page 108

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-9 installing the windows printer driver (continued) step procedure 7 select the yes button after reading the agreement..

  • Page 109

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-10 installing the windows printer driver (continued) step procedure 8 select either the glossy card stock or matte card stock radio button (as needed)..

  • Page 110

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-11 installing the windows printer driver (continued) step procedure 9 now, all cardjet printer driver components are being copied to your pc..

  • Page 111

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-12 installing the windows printer driver (continued) step procedure 10a (windows xp only). Windows xp users will encounter the warning message, shown on the next page. ...

  • Page 112

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-13 installing the windows printer driver (continued) step procedure 10b (windows 2000 only). Windows 2000 users will encounter this warning message. Click on the yes bu...

  • Page 113

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-14 installing the windows printer driver (continued) step procedure 11 wait while all printer driver files are copied to your pc..

  • Page 114

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-15 installing the windows printer driver (continued) step procedure 12 (windows xp only). Click on the continue anyway button..

  • Page 115

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-16 installing the windows printer driver (continued) step procedure 13 leave the printer port selection on usb: (universal serial bus). Click on the ok button..

  • Page 116

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-17 installing the windows printer driver (continued) step procedure 14 see steps 11 and 12 for illustrations of the power and usb cable connections at this time..

  • Page 117

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-18 installing the windows printer driver (continued) step procedure 15 connect the power cable to a power outlet. Plug the other end into the printer. Press the power b...

  • Page 118

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-19 installing the windows printer driver (continued) step procedure 16 a. Plug one end of the usb cable into the printer ’ s usb port. B. Plug the other end into a usb ...

  • Page 119

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-20 installing the windows printer driver (continued) step procedure 17 please wait while the driver components are being copied to your pc..

  • Page 120

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-21 installing the windows printer driver (continued) step procedure 18 (windows xp only). This default setting allows you to install the printer controller component. C...

  • Page 121

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-22 installing the windows printer driver (continued) step procedure 19 (windows xp only). Please wait while installation of the printer controller begins..

  • Page 122

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-23 installing the windows printer driver (continued) step procedure 20 (windows xp only). Select the continue anyway button..

  • Page 123

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-24 installing the windows printer driver (continued) step procedure 21 (windows xp only). Please wait while the printer controller installation continues..

  • Page 124

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-25 installing the windows printer driver (continued) step procedure 22 (windows xp only). The printer controller has been successfully installed. Click on the finish bu...

  • Page 125

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-26 installing the windows printer driver (continued) step procedure 23 (windows xp only). This default setting allows you to install the printer driver. Click on the ne...

  • Page 126

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-27 installing the windows printer driver (continued) step procedure 24 (windows xp only). Click on the continue anyway button..

  • Page 127

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-28 installing the windows printer driver (continued) step procedure 25 wait while the printer driver files are copied to your pc..

  • Page 128

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-29 installing the windows printer driver (continued) step procedure 26 click on the finish button. The printer driver has been successfully installed..

  • Page 129

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-30 installing the windows printer driver (continued) step procedure 27 a. Click on the finish button. All printer files have been installed on your pc. B. Proceed to st...

  • Page 130

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-31 resolving the unopened cd installer program problem if the cd installer program does not automatically open when the cd is inserted into the computer, refer to the f...

  • Page 131

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-32 installing the printer driver updates occasionally, new printer driver versions are released which have new or updated features. To check on what version you have, s...

  • Page 132

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-33 downloading the printer driver files downloadable printer driver files have names ending in .Exe and are self-extracting winzip archives. (note: a winzip archive is ...

  • Page 133

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-34 setting up the printer driver once the printer driver has been installed, you may need to select printer driver options other than the default settings. To open the ...

  • Page 134: Printer Driver Options

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-35 printer driver options important! Fargo card printers require highly specialized ink cartridges to function properly. To maximize printer life, reliability, printed ...

  • Page 135

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-36 selecting the card tab window select the card tab to bring up the card window (same in both 410/c7 models). Go to the next page..

  • Page 136

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-37 selecting the print quality (best, normal or fast print modes) the three (3) modes of print quality are the best, normal or fast print modes (described below). (note...

  • Page 137

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-38 selecting the print quality (best, normal or fast print modes) (continued).

  • Page 138

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-39 using the default card size the card size selection indicates that the printer accepts standard, credit card size cr-80 cards. (note: the dimensions of the total pri...

  • Page 139

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-40 selecting the orientation (portrait or landscape) select either the portrait or landscape radio buttons for orientation. (note: an icon illustrating a printed card h...

  • Page 140

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-41 selecting the rotate front by 180 degrees option use this option to change the position of the printed image in relation to the set location of a card's magnetic str...

  • Page 141

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-42 clicking on the about button click on this about button to open a dialog box containing the copyright and version information about this printer driver software..

  • Page 142

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-43 selecting the image color tab to return all options to their factory settings, click on the default button. Review the information below and proceed to the procedure...

  • Page 143

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-44 selecting the color quality under the image color tab use this option to control specific printer functions under the image color tab (same in both 410/c7 models). S...

  • Page 144

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-45 selecting the color quality step procedure 1 in either mode, the operator can adjust saturation, brightness and color tone. As these are changed, the large color pho...

  • Page 145

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-46 selecting the print in grayscale checkbox selecting the infrared bar codes checkbox this is only an active option in the best print mode. See above). When selected, ...

  • Page 146

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-47 selecting the default button this button returns all print quality and color quality settings to their factory settings..

  • Page 147

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-48 selecting the image position tab in both 410/c7 models, the image position controls allow you to adjust the position of the overall print area to be precisely center...

  • Page 148

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-49 using the vertical and horizontal adjustment arrows step procedure 1 to adjust the image position values, click on the vertical and horizontal adjustment arrows. (no...

  • Page 149

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-50 using the vertical and horizontal adjustment arrows step procedure 2 as you can see: the vertical adjustment moves the image more toward the rear of the printer if a...

  • Page 150: Models)

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-51 selecting the magnetic encoding tab (both 410/c7 models) use these options only if the cardjet card printer has an optional magnetic stripe encoding module installed...

  • Page 151

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-52 using the verification option under magnetic encoding use the verification option, which instructs the printer to verify that all magnetic data has been correctly en...

  • Page 152

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-53 using the magnetic track selection option under magnetic encoding use these options to customize the iso encoded data format for each of the magnetic stripe's three ...

  • Page 153

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-54 using the magnetic track options under magnetic encoding use the magnetic track options for these purposes: customize the iso encoded data format for each of the mag...

  • Page 154

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-55 using the bit density radio buttons under magnetic encoding use this option to customize the bit recording density (bits per inch) used to encode the magnetic data o...

  • Page 155

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-56 using the ascii offset under magnetic encoding use this option to customize the character ascii offset used to encode the magnetic data on the currently selected tra...

  • Page 156

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-57 using the lrc generation radio buttons under magnetic encoding use this option to customize the lrc generation mode (used to encode the magnetic data on the currentl...

  • Page 157

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-58 reviewing the shift data left under magnetic encoding use the shift data left option, which applies to all tracks when selected. Step procedure 1 select this option ...

  • Page 158

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-59 using the default button under magnetic encoding step procedure 5 return all options to their factory settings by clicking on the default button..

  • Page 159

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-60 reviewing the iso track locations the magnetic encoding module encodes onto tracks in accordance with an iso 7811-2 magnetic stripe. For track locations, review the ...

  • Page 160

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-61 reviewing the sample string sending data to track 1: ~1%julieanderson^1234567890? Sending data to track 2: ~2;1234567890987654321? Sending data to track 3: ~3;123456...

  • Page 161

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-62 reviewing the ascii code and character table ascii code character ascii code character ascii code character 32 space 56 8 80 p 33 ! 57 9 81 q 34 " 58 : 82 r 35 # 59 ...

  • Page 162

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-63 sending the track information magnetic track data is sent in the form of text strings from the application software to the printer driver. Specific characters are ad...

  • Page 163

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-64 selecting the print supplies tab this option displays the prints remaining in both the color and black ink cartridges. As you print cards, the prints remaining will ...

  • Page 164

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-65 using the print supplies tab (continued) this option will display the current ink level of the cartridges. The three color bars will always move down at the same rat...

  • Page 165

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-66 using the reorder numbers indicators the first three indicators display the reorder numbers for the color ink cartridge, black ink cartridge and card cartridge curre...

  • Page 166

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-67 accessing the color map selection dialog select start > programs > fargo > install new cardjet 410 printer color map or install new cardjet c7 printer color map to b...

  • Page 167

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-68 selecting the color map (card media type) select either the glossy card stock or matte card stock radio button for the card media type (required at the time)..

  • Page 168

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-69 selecting the clean ink cartridge nozzles button select the clean ink cartridge nozzles button to bring up a toolbox that displays clean print cartridge sequences, t...

  • Page 169

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-70 cleaning the ink cartridge nozzles (continued) when completely out, the printer operation pauses and a separate message for color ink cartridge out or black ink cart...

  • Page 170

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-71 cleaning the ink cartridge nozzles (continued) step procedure 2 a card is printing that shows the results of the initial cleaning. Click on the done button to clear ...

  • Page 171

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-72 cleaning the ink cartridge nozzles (continued) step procedure 3 a card is printing that shows the results of the printing. Click on the done button to clear the prin...

  • Page 172

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-73 cleaning the ink cartridge nozzles (continued) step procedure 4 a card is printing that shows the results of the intermediate cleaning. Click on the done button to c...

  • Page 173

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 4-74 selecting the test printer button the test printer option allows you to send a variety of tests to the printer. (note: these test procedures can be helpful in ensuri...

  • Page 174: Table Of Contents

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-1 section 5: cleaning and maintenance the card printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on ...

  • Page 175

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-2 safety messages (review carefully) symbol critical instructions for safety purposes danger: failure to follow these installation guidelines can result in death or ser...

  • Page 176

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-3 additional safety precautions for cardjet technicians (review carefully) symbol critical instructions for safety purposes danger: before operating the unit, please re...

  • Page 177

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-4 using the required supplies important! Fargo card printers require highly specialized ink cartridges to function properly. To maximize printer life, reliability, prin...

  • Page 178

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-5 danger: you must unplug the power cable to the card printer to ensure that all power is disconnected from the unit. Do not attempt any work on the card printer ’ s in...

  • Page 179

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-6 manually cleaning the ink cartridges caution: if the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can ...

  • Page 180

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-7 cleaning the ink cartridges and ink cartridge cradle step procedure 1 dip the end of a clean cotton swab into the distilled water and remove any excess water. 2 clean...

  • Page 181

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-8 cleaning the ink cartridges and ink cartridge cradle (continued) step procedure 6 reinsert the ink cartridges and close the printer ’ s top cover. 7 reconnect the pow...

  • Page 182

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-9 cardjet maintenance kit instructions maintenance kit number: 085884 cardjet maintenance kit instructions (p/n l000399) cardjet cleaning card (p/n 081760) cardjet alco...

  • Page 183

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-10 reviewing related displays (continued) this photo displays the card hopper feed roller..

  • Page 184

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-11 lubricating the upper ink carriage rail this procedure needs to be completed when the ink cradle is jittery or jumps during operation. Step procedure 1 unplug the pr...

  • Page 185

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-12 lubricating the upper ink carriage rail (cont.) step procedure 3 apply grease from the cardjet maintenance kit to the under side of the upper ink carriage rail guide...

  • Page 186

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-13 cleaning the ink carriage rod this procedure needs to be completed when the ink cradle is jittery or jumps during operation. Step procedure 1 unplug the printer. 2 o...

  • Page 187

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-14 cleaning the ink carriage rod (continued) step procedure 3 use the alcohol pad from the cardjet maintenance kit to gently wipe the ink carriage rod clean, as shown b...

  • Page 188

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-15 replacing the felt ink well this procedure need to be completed when the ink felt becomes saturated with ink and begins to smudge the back of the card. Step procedur...

  • Page 189

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-16 replacing the felt ink well (continued) step procedure 3 use the ink felt removal tool to firmly grasp the left corner of the ink felt. Remove it by pulling the felt...

  • Page 190

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-17 replacing the felt ink well (continued) step procedure 4 clean the ink well tray with an alcohol pad from the maintenance kit, as shown below. 5 remove the backing o...

  • Page 191

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-18 cleaning the card hopper feed roller this procedure needs to be completed when the card feed rollers become dirty, and the rollers can no longer properly grip the ca...

  • Page 192

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-19 cleaning the card hopper feed roller (cont.) step procedure 4 replace the card cartridge. 5 power up the printer. 6 run a test card to check the card feed. This proc...

  • Page 193

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-20 cleaning the interior card feed rollers this procedure needs to be completed when the card feed rollers become dirty, and the rollers can no longer properly grip the...

  • Page 194

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-21 cleaning the interior card feed rollers (cont.) step procedure 4 open the top cover. 5 locate the main roller drive gear (located on main drive shaft) as seen below....

  • Page 195

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 5-22 cleaning the interior card feed rollers (cont.) step procedure 8 when the cleaning card is feed to the card image station, turn the drive gear the opposite direction...

  • Page 196

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 6-1 section 6: fargo technical support the purpose of this section to provide the operator with an efficient, step-by-step procedure to be used when contacting fargo tech...

  • Page 197: List

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 7-1 section 7: reviewing the spare parts list cardjet 410 id card printer recommended spare parts list effective date: april 2004 for current pricing see http://www.Fargo...

  • Page 198

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-1 section 8: glossary of terms term definition 24-bit color a color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 sha...

  • Page 199

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-2 glossary of terms (continued) term definition barcodes a series of alternating black and white stripes, of varying widths (each character denoted by a set number and ...

  • Page 200

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-3 glossary of terms (continued) term definition cache a type of memory buffer to store data temporarily, used to hold information that is most often exchanged between c...

  • Page 201

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-4 glossary of terms (continued) term definition cr-80 a card dimension standard of 2.125" x 3.370" (+/-0.002" w, +/- 0.005" l) or 53.975 x 85.598 mm. Cursor the marker ...

  • Page 202

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-5 glossary of terms (continued) term definition dot pitch a measurement of image sharpness denoting the width of the dots that makes up a pixel. The smaller the pitch, ...

  • Page 203

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-6 glossary of terms (continued) term definition encoder (wheel) an electromechanical device, attached to a shaft that detects the change in rotational position, increme...

  • Page 204

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-7 glossary of terms (continued) term definition full bleed printing that covers the entire card surface. Gamma the degree of contrast of an image or the display of a mo...

  • Page 205

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-8 glossary of terms (continued) term definition id (identification) an abbreviation for identification. Image a collection of pictures or graphical elements that compos...

  • Page 206

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-9 glossary of terms (continued) term definition mb (megabyte) a unit of storage that equals 1,048,576 bytes. Memory a generic term for any device that stores digital in...

  • Page 207

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-10 glossary of terms (continued) term definition pc (personal computer) a stand-alone, programmable, electronic device that can store, retrieve and process data consist...

  • Page 208

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-11 glossary of terms (continued) term definition queue a sequence of files or sets of data, awaiting transmission or processing. Ram (random access memory) a storage de...

  • Page 209

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-12 glossary of terms (continued) term definition roller elements of the printer used for the transport of media consisting of a rotating steel shaft (for ribbon) or a r...

  • Page 210

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 8-13 glossary of terms (continued) term definition through-hole a method of mounting circuit elements with the leads passing through holes in the circuit board and solder...

  • Page 211: Section 9: Index

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 14 section 9: index a about button, 4-42 ac - alternating current, 8-1 accepted card thickness, 2-15 accepted card types, 2-15 accepted standard card sizes, 2-15 adhesion...

  • Page 212

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 15 color ink cartridge out of ink, 2-39 color ink cartridge problem, 3-12 color ink cartridge reorder number, 2-24, 2-54 color ink cartridges, 2-44 color matching, 2-42, ...

  • Page 213

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 16 i ic (integrated circuit), 8-7 id (identification), 8-8 id software applications, 4-63 illegal black ink cartridge, 3-13 illegal card cartridge, 2-55, 3-13, 3-17 illeg...

  • Page 214

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 17 o oersted (oe), 8-9 offset, 8-9 online operator's guide, 4-6 only cards out / cards out, 2-56 opening top cover, 2-20 operating humidity, 2-16 operating temperature, 2...

  • Page 215

    Restricted use only fargo electronics, inc. Cardjet 410 card printer/encoder and persona cardjet c7 printer user guide (rev. 6.1) 18 shift data left, 2-24, 2-54 shift data left option, 4-58 slotted optical sensor, 2-41, 2-42, 2-57 smart electronic tag read cycle, 2-38 software, 8-12 software drivers...