Franke F3D3 User manual - page 31
31
07/2015
Frozen fry dispenser F3D3S/F3D3/ F3D3SP/F3D3P
en
Problem
Cause
Remedy
9
The appliance
does not dis-
pense the prod-
uct and error
message
Err04
is displayed.
The hopper is empty.
Fill the hopper with fries. Press [
Reset]. The filling process
begins.
In the hopper, the fries are baked
together to form a "bridge" (very
hard).
Shake the hopper and redistribute the fries to break up the
bridge. Proceed carefully so as not to break the fries. If nec-
essary, remove very hard clumps. Press [
Reset]. The filling
process begins.
10
The appli-
ance does not
dispense the
product and
error message
Err02 or Err07 is
displayed.
The bucket is missing.
Insert the bucket.
The filler door motor is faulty.
Call technical customer service.
11
The [
Low prod-
uct warning]
error message
appears.
The filling level in the hopper is low
(only 3–4 fillings).
Fill the hopper with fries. Attention: If the machine continues
dispensing until the hopper is empty, the filling process is
aborted and error message
Err04 is displayed.
The frozen fries created a hollow
space around the sensor in the
hopper.
Shake the hopper and redistribute the fries to close the hollow
space. Proceed carefully so as not to break the fries.
12
The hopper is
empty but error
message
Err04
is not displayed.
The "Low product" sensor is soiled.
Clean the "Low product" sensor.
The "Low product" sensor is faulty.
Call technical customer service.
13
The loading
weights are
permanently
incorrect (either
too light or too
heavy).
The deflector is missing from the
hopper.
Slide in the deflector.
The deflector is damaged (e.g.
cracked on the side).
Replace the deflector. (The deflector is a wear part and should
be replaced in good time).
The freezer bottom is not correctly
positioned.
Take out the freezer bottom and insert it correctly.
14
The filler doors
do not open to
dispense fries.
The basket symbol does not light
up.
Wait for the
BASKET symbol to light up. The fries are now
dispensed.
The basket wire rack is not posi-
tioned correctly.
Take out the basket wire rack and insert it correctly.
The Err04 and [
Low product warn-
ing] error messages appear.
Fill the hopper with fries.
The
ACTION–3 button [Reset]
flashes.
See error 8.
15
The filler doors
do not close af-
ter the fries are
dispensed.
Fries are jammed in the filler
doors.
Remove all fries from the filler doors.
The return spring of the filler door
is broken.
Close the filler doors manually. If the filler doors open again by
themselves, call technical customer service.
The filler door sensor is faulty.
If the filler doors cannot be closed manually, call technical
customer service.
16
The load size
cannot be
changed on the
operator panel.
The filling process is not yet fin-
ished.
The filling process is finished when the
BASKET symbol LEDs
light up and [
Ready] appears on the screen. The load size can
now be changed.