IAdea XMP-7300 Hardware User Manual - 8. Appendix: Faq
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7.1. Introduction
Using SMIL (pronounced “smile”), the language created by W3C for multimedia communications, the media
player understands the language “spoken” by professional tools from companies such as Adobe, Apple, Microsoft,
and Real Networks. What this means is quicker, easier, and better integration of your players into your digital
signage networks, opening up avenues of software controls and realizing the full potential of your player
hardware down the road.
7.2.
www.a‐smil.org
fordevelopers
The media player operating system utilizes W3C SMIL as the underlying scripting language, which lends well to
customization to your project management needs. For resources, downloads, and community support, please
visit
www.a‐smil.org
.
8. Appendix: FAQ
WhatvideoformatcanIplay?
Video files encoded in MPEG‐4 AVC up to 1920x1080 resolutions and bitrates should play perfectly. If a certain
video is not played as scheduled, or if it plays poorly, please search the support site for “transcode” instructions.
TheplayerisplacednearmyWi‐Fiaccesspoint,yettheconnectionisunreliable.
Wi‐Fi appliances in general should be placed 10 feet (3 meters) from the Wi‐Fi access point for reliable operation.
Try relocating the access point further away from the player to improve connection.
IfbothEthernet&Wi‐Fiareconnected,whichonewilltakeprecedence?
If both connections are available, Ethernet will be used.
WhatshouldIdoifIforgotmypassword?
Please perform a factory reset.
Use the S/W RESET button located at the back of the media player to restore factory settings. This will also clear
the player’s password.
HowdoImanagetheplaybackofcontents?
The media appliance is designed to be interoperable with leading 3
rd
party management software solutions or via
SMIL open standard commands.
CouldtheplayerdisplayFlashorMicrosoftPowerPointpresentations?
The player features limited PowerPoint support, but not Flash support.
While PCs can play many formats with varying degrees of success, RISC‐based media players are designed to
reliably play specific video formats (see spec for details). While Microsoft PowerPoint native files cannot play
directly on a RISC‐based player, the file can be converted (i.e. Manager Express) into an image format to be
played as an image slideshow.
Whywon’tsomemediafilesplayproperly?
The video data bit‐rate used may have exceeded the recommended bit rate.
The video data bit‐rate is the amount of video or audio data used per second to store or play the contents,
usually expressed in Mbps (mega‐bits per second). Video encoded with excessive bit‐rates will not playback
smoothly in the media player, likely due to storage I/O bottleneck.
Visit
http://www.digisignage.com
for compatible media format presets.
ThemediaplaybacklooksdifferentonaPCcomparedtothemediaplayer’sscreen.(Wrongaspect
ratio)
There are 2 major aspect ratios (width‐to‐height ratios) for video content, but many kinds of displays. If you play
4:3 video on a 16:9 display (or vice versa), a circle becomes oval, and the picture takes on a squeezed or
stretched look. To avoid this distorted look, adding black bars are a common technique.
The Network Media Player can be configured to automatically add black bars for certain types of displays. You
can set the output resolution in the player’s configuration menu to match the native resolution of your display.
SomeJPEGimagescannotbeplayedinthemediaplayer.
Progressive JPEG files are not supported. Please convert to baseline JPEG for maximum compatibility.