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IBM 9228 - IntelliStation Z - Pro Installation Manual

Other manuals for 9228 - IntelliStation Z - Pro: User Manual, Service Manual
Manual is about: Problem Determination and Service Guide

Summary of 9228 - IntelliStation Z - Pro

  • Page 1

    Welcome. . . Thank you for buying an ibm intellistation z pro computer. This contains information for setting up, installing options, and configuring your computer. This document also contains information for every day use, and solving problems. You can find the most current information about your c...

  • Page 2

    Computer support register your computer. Go to http://www.Ibm.Com/support/mysupport/ yes no no see the troubleshooting information that comes with the computer to determine the cause of the problem and the action to take. Flash the latest levels of bios, and download the latest level of diagnostics....

  • Page 3

    Ibm intellistation z pro type 9228 installation guide.

  • Page 4

    Note: before using this information and the product it supports, read the general information in appendix b, “notices,” on page 51, and the warranty and support information documentation on the ibm intellistation documentation cd. First edition (august 2006) © copyright international business machin...

  • Page 5: Contents

    Contents safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . V chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1 the intellistation documentation cd . . . . . . . . . . . . . . . . . 3 hardware and software requirements . . . . . . . . . . . . . . . . 3 using the docum...

  • Page 6

    Power problems . . . . . . . . . . . . . . . . . . . . . . . 45 serial port problems . . . . . . . . . . . . . . . . . . . . . . 46 software problems . . . . . . . . . . . . . . . . . . . . . . 46 universal serial bus port problems . . . . . . . . . . . . . . . . 47 system-board error leds . . . . ....

  • Page 7: Safety

    Safety before installing this product, read the safety information. Antes de instalar este produto, leia as informações de segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit produc...

  • Page 8

    Statement 1: danger electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. V connect all power cords to a ...

  • Page 9

    Statement 2: caution: when replacing the lithium battery, use only ibm ® part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery c...

  • Page 10

    Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) caution: use safe practices when lifting. Statement 5: caution: the power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might hav...

  • Page 11

    Statement 8: caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a prob...

  • Page 12

    Statement 27: caution: hazardous moving parts are nearby. Statement 28: caution: the battery is a lithium ion battery. To avoid possible explosion, do not burn the battery. Exchange it only with the ibm-approved part. Recycle or discard the battery as instructed by local regulations. In the united s...

  • Page 13: Chapter

    Chapter 1. Introduction this installation guide contains instructions for setting up the ibm ® intellistation ® z pro type 9228 computer. This document contains information about: v setting up and cabling the computer v starting and configuring the computer v setting up the operating system if firmw...

  • Page 14

    Model number and serial number note: the computer keys cannot be duplicated by locksmiths. If you lose them, order replacement keys from the key manufacturer. The key serial number and the telephone number of the manufacturer are on a tag that is attached to the keys. You can rack-mount the computer...

  • Page 15

    The intellistation documentation cd the ibm intellistation documentation cd contains documentation for the computer in portable document format (pdf) and includes the ibm documentation browser to help you find information quickly. Hardware and software requirements the ibm intellistation documentati...

  • Page 16

    Order of the most occurrences. Click a document to view it, and press crtl+f to use the acrobat search function or press alt+f to use the xpdf search function within the document. Click help for detailed information about using the documentation browser. Related documentation this installation guide...

  • Page 17

    V readme files on the device drivers cd several readme files on the cd contain information about preinstalled device drivers. Other readme files on the cd contain information about the various adapters and devices that might be installed in or attached to the computer. V ibm intellistation documenta...

  • Page 18

    Inventory checklist take an inventory of items as you unpack them to make sure that you have all of the components. If any items are missing or damaged, contact your place of purchase. The following items come with the ibm intellistation z pro type 9228 computer: v one keyboard v one mouse v one pow...

  • Page 19

    Whenever possible. Reduce overhead lighting, if necessary, by turning off lights or using lower wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You might have to adjust the brightness and contrast controls on the monitor as the lighting changes ...

  • Page 20

    Features and specifications the following table provides a summary of the features and specifications of the computer. Depending on the model, some features might not be available, or some specifications might not apply. Use the configuration/setup utility program to determine the type and speed of ...

  • Page 21

    Controls, leds, and connectors this section identifies the controls, leds, and front connectors on the intellistation z pro type 9228 computer. See “cabling the computer” on page 11 for an illustration of the connectors on the rear of the computer. Power-on led power-control button hard disk drive a...

  • Page 22

    Cd or dvd drive activity led when this led is lit, it indicates that the cd or dvd drive is in use. Cd or dvd eject button press this button to insert a cd or dvd into or remove a cd or dvd from the cd or dvd drive. Headphone connector (green) use this connector to send audio signals from the comput...

  • Page 23: Chapter

    Chapter 2. Cabling and starting the computer this chapter provides information about cabling, starting the computer, and completing the operating-system setup procedure. Cabling the computer if the computer cables and connector panel have color-coded connections, match the color of the cable end wit...

  • Page 24

    Approximately 20 seconds after the computer is connected to ac power, the power-control button becomes active, and you can turn on the computer and start the operating system by pressing the power-control button. The computer can also be turned on any of the following ways: v if a power failure occu...

  • Page 25

    Statement 5: caution: the power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are ...

  • Page 26

    14 ibm intellistation z pro type 9228: installation guide.

  • Page 27: Chapter

    Chapter 3. Configuring the computer this chapter describes how to configure software for the computer. Viewing the license agreement the ibm international license agreement for non-warranted programs is viewable from the access ibm folder. Use of the computer signifies acceptance of this agreement. ...

  • Page 28

    See the user’s guide on the ibm intellistation documentation cd for detailed instructions for using the configuration programs. The following sections provide the instructions for starting the utility programs. Starting the configuration/setup utility program configuration/setup is a menu-driven uti...

  • Page 29

    1. From the configuration/setup utility main menu, select devices and i/o ports and press enter. 2. Select planar ethernet and use the right arrow ( → ) key to set it to enabled . 3. Set the network-planar device as the first startup device under the startup option → startup sequence options menu ch...

  • Page 30

    V if you use an integrated sas controller with raid capabilities to configure a raid 1 (mirrored) array after you have installed the operating system, you will lose access to any data or applications that were previously stored on the secondary drive of the mirrored pair. V if you install a differen...

  • Page 31: Chapter

    Chapter 4. Completing the installation this chapter provides information to help you register the computer, record important information, and back up the application programs. Recording important numbers record information about the computer in the following table. You will need this information whe...

  • Page 32

    To create a recovery-repair diskette from the c:\ibmtools directory, complete the following steps: 1. Start the computer and operating system. 2. Use windows explorer to display the directory structure of the hard disk. 3. Open the c:\ibmtools folder. 4. Double-click rrdisk.Bat and follow the instru...

  • Page 33

    To download the latest cd image, of the ibm enhanced diagnostics from the web and create a startable ibm enhanced diagnostics cd, complete the following steps: 1. Go to http://www.Ibm.Com. 2. Click support & downloads . 3. Click search technical support . 4. In the enter keyword(s) field, type diagn...

  • Page 34

    22 ibm intellistation z pro type 9228: installation guide.

  • Page 35: Chapter

    Chapter 5. Solving problems this section provides basic troubleshooting information to help you diagnose and solve some problems that might occur with the computer. If you cannot locate and correct the problem using the information in this section, see appendix a, “getting help and technical assista...

  • Page 36

    Power-on self-test (post) when you turn on the computer, it performs a series of tests to check the operation of system components and some of the optional devices in the computer. This series of tests is called the power-on self-test, or post. If a power-on password is set, you must type the passwo...

  • Page 37

    Table 2. Post error codes v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which componen...

  • Page 38

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 39

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 40

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 41

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 42

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 43

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 44

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 45

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 46

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 47

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 48

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 49

    Table 2. Post error codes (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the part listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and wh...

  • Page 50

    If you have just added new software or a new optional device and the computer is not working; before using the troubleshooting tables, complete the following steps: 1. Remove the software or device that you just added. 2. Run the diagnostic tests to determine whether the computer is running correctl...

  • Page 51

    Diskette drive problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which component...

  • Page 52

    General problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components are f...

  • Page 53

    Intermittent problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components ...

  • Page 54

    Memory problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components are fi...

  • Page 55

    Monitor or video problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which compone...

  • Page 56

    V follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components are field replaceable ...

  • Page 57

    Power problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components are fie...

  • Page 58

    Serial port problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and which components a...

  • Page 59

    Universal serial bus port problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see the parts listing in the problem determination and service guide to determine which components are customer replaceable units (cru) and whic...

  • Page 60

    System-board error leds the following illustration shows the locations of the leds on the system board. You might need to refer to this illustration when solving problems with the computer. An error led on the system board is lit to indicate a problem with a specific component. The error leds remain...

  • Page 61: Appendix

    Appendix a. Getting help and technical assistance if you need help, service, or technical assistance or just want more information about ibm products, you will find a wide variety of sources available from ibm to assist you. This appendix contains information about where to go for additional informa...

  • Page 62

    You can find service information for ibm systems and optional devices at http://www.Ibm.Com/support/. Software service and support through ibm support line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with system x and xseries servers, bladecenter pr...

  • Page 63: Appendix

    Appendix b. Notices this publication was developed for products and services offered in the u.S.A. Ibm may not offer the products, services, or features discussed in this document in other countries. Consult your local ibm representative for information on the products and services currently availab...

  • Page 64

    Trademarks the following terms are trademarks of international business machines corporation in the united states, other countries, or both: active memory ibm techconnect active pci ibm (logo) tivoli active pci-x intellistation tivoli enterprise aix netbay update connector alert on lan netfinity wak...

  • Page 65

    When referring to hard disk drive capacity or communications volume, mb stands for 1 000 000 bytes, and gb stands for 1 000 000 000 bytes. Total user-accessible capacity may vary depending on operating environments. Maximum internal hard disk drive capacities assume the replacement of any standard h...

  • Page 66

    Remarque : cette marque s’applique uniquement aux pays de l’union européenne et à la norvège. L’etiquette du système respecte la directive européenne 2002/96/ec en matière de déchets des equipements electriques et electroniques (deee), qui détermine les dispositions de retour et de recyclage applica...

  • Page 67

    Electronic emission notices ibm intellistation z pro type 9228 federal communications commission (fcc) statement note: this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. These limits are designed to provide reasonabl...

  • Page 68

    European union emc directive conformance statement this product is in conformity with the protection requirements of eu council directive 89/336/eec on the approximation of the laws of the member states relating to electromagnetic compatibility. Ibm cannot accept responsibility for any failure to sa...

  • Page 69: Index

    Index a acoustical noise emissions 8 b beep codes 24 boot menu using 16 broadcom netxtreme gigabit ethernet boot agent enabling 16 general 15 c cables length 7 cabling connectors on rear of computer 11 cd or dvd drive problem 38 cd-rom drive eject button 10 computer cabling 11 configuring 15 model n...

  • Page 70

    M memory module, specifications 8 memory problems 42 microprocessor specifications 8 modes, ethernet 17 n notes, important 52 notices used 5 o online documentation 1 operating system setup program running 12 p pci expansion slots 8 power control button 9 problems 45 power supply specifications 8 pow...

  • Page 72

    Part number: 31r2182 printed in usa (1p) p/n: 31r2182.