IBM x3750 M4 Installation And Service Manual

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System x3750 m4 types 8722 and 8733 installation and service guide.

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Note: before using this information and the product it supports, read the general information in “notices” on page 845 and the ibm safety information , and ibm environmental notices and user's guide on the ibm documentation cd, and the ibm warranty information document that comes with the server. Th...

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Chapter 3. Configuration information and instructions . . . . . . . . . . 137 updating the firmware . . . . . . . . . . 137 configuring the server . . . . . . . . . . 138 using the serverguide setup and installation cd . . . . . . . . . . . . . . . . 140 serverguide features . . . . . . . . . 140 se...

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Dsa tape drive test results . . . . . . . . . 468 appendix c. Uefi/post error codes 473 appendix d. Integrated management module ii (imm2) error messages . . . 493 imm events that automatically notify support . . 494 appendix e. Getting help and technical assistance . . . . . . . . 841 before you ca...

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Les sikkerhetsinformasjonen (safety information) før du installerer dette produktet. Antes de instalar este produto, leia as informações sobre segurança. Bu ürünü kurmadan önce güvenlik bilgilerini okuyun. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen i...

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Caution: when replacing the lithium battery, use only ibm part number 33f8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium...

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Statement 8 caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a probl...

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2. Make sure that the exterior cover is not damaged, loose, or broken, and observe any sharp edges. 3. Check the power cord: v make sure that the third-wire ground connector is in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin ...

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Xvi system x3750 m4 types 8722 and 8733: installation and service guide.

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The following illustration shows the front of the server. Video connector usb 1 connector usb 2 connector 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 drive bays rack release latch rack release latch power-on button/led locator button/led operator information panel release latch cd/dvd drive activity led c...

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Indicates each folder or document that has additional documents under it. Click the plus sign to display the additional documents. When you select a document, a description of the document is displayed under topic description . To select more than one document, press and hold the ctrl key while you ...

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Server features and specifications this information provides an overview of the server features and specifications. The following information is a summary of the features and specifications of the server. Depending on the model, some features might not be available, or some specifications might not ...

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Table 2. Server features and specifications (continued) raid controllers: the following raid options are available for the server: v serveraid m5110 sas/sata controller for ibm system x v serveraid m1115 sas/sata controller for ibm system x v serveraid m5120 sas/sata controller for ibm system x size...

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As well as offering a rich set of diagnostic tests of the major components of the server. Dsa creates a dsa log, which is a chronologically ordered merge of the system-event log (as the ipmi event log), the integrated management module (imm) event log (as the asm event log), and the operating-system...

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Information about installing dimms for memory mirroring, see “memory mirroring” on page 46 and “installing a memory module” on page 43 for more information. V memory sparing the server supports memory sparing. Memory sparing reserves memory capacity for failover in the event of a dimm failure, and t...

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Bios-based adapters as well as uefi-compliant adapters. For more information about uefi-compliant firmware, go to http://www.Ibm.Com/support/entry/ portal/docdisplay?Lndocid=migr-5083207. Note: the server does not support dos. V vmware esxi embedded hypervisor an optional usb flash device with vmwar...

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Ibm systems director this information provides details about the ibm systems director systems management tool. Ibm systems director is a platform-management foundation that streamlines the way you manage physical and virtual systems in a heterogeneous environment. By using industry standards, ibm sy...

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And buttons. See “light path diagnostics” on page 19, “light path diagnostics” on page 170, and “light path diagnostics leds” on page 174 for more information about light path diagnostics. V video connector: connect a monitor to this connector. The video connectors on the front and rear of the serve...

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V remind button: this button places the system-error led on the operator information panel into remind mode. In remind mode, the system-error led flashes once every 2 seconds until the problem is corrected, the server is restarted, or a new problem occurs. By placing the system-error led indicator i...

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V dc power led: each hot-swap power supply has a dc power led and an ac power led. When the dc power led is lit, it indicates that the power supply is supplying adequate dc power to the system. During normal operation, both the ac and dc power leds are lit. For any other combination of leds, see “po...

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24 system x3750 m4 types 8722 and 8733: installation and service guide.

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Instructions for ibm business partners this information provides instructions for ibm business partners to use before installing optional devices in the server. In addition to the instructions in this document for installing optional hardware devices, updating firmware and device drivers, and comple...

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Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (orange can also indicate touch point...

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System-board switches, jumpers, and buttons this information provides a description for the switches, jumpers, and buttons on the system board. The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: if there is a clear protective sticker on the top o...

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Table 4. System-board sw7 switch block descriptions (continued) switch number default position description 6 off power-on password override. Changing the position of this switch bypasses the power-on password check the next time the server is turned on and starts the setup utility so that you can ch...

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Pcie slot 8 pcie slot 7 10 gb ethernet adapter connector pci riser card connector raid cache card connector power interposer card and microprocessor/ memory tray connectors microprocessor 1 microprocessor 2 dimm 1 - 6 pcie slot 6 pcie slot 5 pcie slot 4 dimms 7 - 18 dimms 19 - 24 power supply connec...

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V read the safety information that begins on page “safety” on page vii and the guidelines in “handling static-sensitive devices” on page 37. This information will help you work safely. V make sure that the devices that you are installing are supported. For a list of supported optional devices for th...

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V take additional care when you handle devices during cold weather. Heating reduces indoor humidity and increases static electricity. Removing the server top cover this information provides instructions for removing the top cover. About this task before you install optional hardware devices, make su...

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Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. Removing the dimm air baffle this information provides instructions for removing the dimm air baffle. About this task to remove the dimm air baffle, complete the following s...

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Removing the fan cage assembly this information provides instructions for removing the fan cage assembly. About this task to remove the fan cage assembly, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installation gu...

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V the server supports 1.35-volt (low-voltage) registered dimms and 1.5-volt (standard voltage) registered dimms as follows: – supported dimms with speeds of 1333 mhz or less support both 1.35 v and 1.5 v operation, depending on the configuration settings in the setup utility. – supported dimms with ...

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V the server supports non-mirroring mode, memory mirroring mode, and memory sparing mode. For more information and the dimm population for non-mirroring mode, see “non-mirroring (independent mode).” for more information and the dimm population sequence for memory mirroring, see “memory mirroring.” f...

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Memory sparing use this information for dimm population of the server for memory sparing mode. The server supports memory sparing. Memory sparing reserves memory capacity for failover in the event of a dimm failure, and the reserved capacity is subtracted from the total available memory. Memory spar...

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Table 13. Supported combinations of ranked lr-dimms per memory channel configuration dimm 1 (far dimm) dimm 2 (middle dimm) dimm 3 (near dimm) 1 quad-rank empty empty 2 quad-rank quad-rank empty 3 quad-rank quad-rank quad-rank v the following table lists the memory speed based on the type of ranked ...

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Tray handle memory tray dimms 25-30 dimms 31-42 dimms 43-48 microprocessor 3 microprocessor 4 tray handle power supply 2 connector to install a dimm, complete the following steps. Note: these instructions apply to installing dimms on the base system board or the microprocessor and memory expansion t...

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Installing drives use this information for notes and instructions for installing drives in the server. The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.Ibm.Co...

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Supported sas/sata drive backplane configurations this information describes the supported sas/sata drive backplane configurations for the server. About this task the following illustrations show the hot-swap drive backplanes that the server supports. 4x2.5-inch drive backplane rear view: sas signal...

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Backplane configuration for 4 drives this information covers the supported backplane configuration for 4 drives. About this task the following illustration shows the supported backplane configuration to support four drives. This configuration consists of one 4x2.5-inch drive backplane and requires o...

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Backplane configurations for 16 drives this section describes the supported backplane configurations for 16 drives. About this task the following illustrations show the supported backplane configurations to support 16 drives. This configuration consists of four 4x2.5-inch drive backplanes and requir...

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Backplane configurations for 20 drives this information describes the supported backplane configurations for 20 drives. About this task the following illustrations show the supported drive backplane configurations to support 20 drives. This configuration consists of three 4x2.5-inch drive backplanes...

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Backplane configuration for 32 drives this information describes the supported backplane configuration for 32 drives. About this task the following illustration shows the supported backplane configuration to support 32 drives. This configuration consists of four 8x1.8-inch drive backplanes and requi...

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4. To install a 1.8-inch drive, complete the following steps: a. Remove the filler panel (emc filler panel). B. Grasp the orange release latch on the drive tray handle of the drive tray in which you want to install the drive and slide the release latch down to unlock the drive tray handle; then, rot...

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Caution: when laser products (such as cd-roms, dvd drives, fiber optic devices, or transmitters) are installed, note the following: v do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the de...

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Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. Installing an adapter this information provides an overview of the adapters that server supports, the slots in which to install the adapter, and other notes about installing...

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Supported adapters this information describes the adapters that server supports and the sequence for installing the adapters in the server. About this task the following table lists the adapters that the server supports: table 17. Supported adapters, slot in which to install the adapters, and inform...

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Table 17. Supported adapters, slot in which to install the adapters, and information about the adapters. (continued) name of adapter suggested slot installation sequence notes ibm dual-port 10 gb-t (copper) ethernet adapter installs in the optional 10 gb ethernet adapter connector on the system boar...

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Table 19. Supported features on demand software and information about the features on demand (continued) features on demand software notes serveraid m5100 series performance accelerator for ibm system x (fod fastpath) v accelerates solid-state drive raid devices by reducing the processing overhead t...

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Installing the serveraid m1115 sas/sata controller use the information for instructions on how to install the serveraid m1115 sas/sata controller. About this task port 1 port 0 serveraid m1115 adapter the serveraid m1115 sas/sata controller for ibm system x adapter can be installed only in the pcie ...

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Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 80 system x3750 m4 types 8722 and 8733: installation and service guide.

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6. Carefully grasp the riser-card assembly by the blue touch points and pull it until the riser-card assembly disengages from the connector on the system board; then, set it aside. 7. Touch the static-protective package that contains the adapter to any unpainted surface on the outside of the server;...

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Installing the optional serveraid m5120 sas/sata controller use the information for instructions on how to install the serveraid m5120 sas/sata controller. About this task raid cache card connector release tab cache card bracket serveraid m5120 adapter you can purchase an optional ibm serveraid m512...

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Installing the ibm 6gb performance optimized host bus adapter use the information for instructions on how to install the ibm 6gb performance optimized host bus adapter. About this task 6 gb performance optimized host bus adapter port 1 port 0 you can purchase an optional ibm 6 gb performance optimiz...

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Adapter sas signal connector sas signal cable results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 88 system x3750 m4 types 8722 and 8733: installation and service guide.

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Raid cache card connector raid cache card retention bracket retention tab adapter 11. Gently press down on the center of the cache card until it clicks into place on the connector and is firmly seated. 12. Route the battery cable or flash power module cable along the side of the chassis and through ...

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16. Reinstall the retention clip to secure the battery or flash power module in place. 17. Close the sas cable guide cover. Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. Installing a raid adapter battery or flash power ...

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8. Close the sas cable guide cover. 9. Press the tray retention clip tab outward to release the retention clip that secure the batteries and flash power modules in the battery/flash power module trays (on the top of the usb/video assembly near the front of the server). 10. Place the raid battery or ...

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V to ensure proper server operation when you install an additional microprocessor, use microprocessors that have the same quickpath interconnect (qpi) link speed, integrated memory controller frequency, core frequency, power segment, internal cache size, and type. V installing microprocessors of dif...

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Attention: when you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “handling static-sensitive devices” on page 37. C. Remove the plastic clamshell packaging that contains the new microprocessor. D. Carefully re...

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D. Press down on the center of the heat sink, and then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one...

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Note: if the grease is properly applied, approximately half of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in 9 on page 99. Installing a 1400-watt or 900-watt hot-swap power supply this information provides instructions on how to install a 140...

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B. To install a 900-watt power supply , complete the following steps: 1) insert the power-supply spacer into the left side (against the bay wall) of the power-supply bay and slide it in until it snaps into place on the tabs on the side of the bay. 2) grasp the handle on the rear of the power supply ...

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Statement 8 caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a probl...

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Note: only trained service technicians, other than ibm service technicians, are authorized to install and remove the 750-watt -48 v to -60 v dc power supply, and make connections to or disconnections from the 750-watt -48 v to -60 v dc power source. Ibm service technicians are not certified or autho...

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About this task power interposer card power header connectors power supply connector 2 the ibm power interposer for redundant power supply option enables redundant power support when no microprocessor and memory expansion tray is installed. To install the optional power interposer card assembly, com...

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Lockbar usb hypervisor key results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. Installing the drive backplanes the information in this section provides instructions on how to install the drive backplanes in the server. About ...

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1.8-inch filler panel 8x 1.8-inch drive backplane assembly drive leds 10. Slide the backplane assembly into the backplane bay until it clicks into place. 11. Connect the combination power/configuration cable end to the power and configuration connectors on the backplane assembly; then, connect the p...

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13. Close the sas cable guide cover. Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 116 system x3750 m4 types 8722 and 8733: installation and service guide.

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Board. The power connector on the end of the black cable (which might be labelled 1/3) connects to backplane connector 1 or 3 on the system board. The power connector on the end of the gray cable (which might be labelled 2/4) connects to backplane connector 2 or 4 on the system board. Connect the co...

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11. Close the sas cable guide cover. Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 120 system x3750 m4 types 8722 and 8733: installation and service guide.

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5. Remove the microprocessor and memory expansion tray (see “removing the microprocessor and memory expansion tray assembly” on page 305) or dimm air baffle (see “removing the dimm air baffle” on page 232), whichever one is installed. 6. Open the sas cable guide cover. 7. If backplane filler panels ...

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Sas signal cable connectors sas signal cables sas cable guide 12. Close the sas cable guide cover. Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 124 system x3750 m4 types 8722 and 8733: installation and service guide.

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Connector on the other end of the cable to the backplane power connector on the system board. See the following cabling illustration. Note: you can connect the cables to the drive backplane before you install the backplane onto the cage, or you can connect the cables after you install the backplane,...

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Sas signal cable connectors sas signal cable sas cable guide 11. Close the sas cable guide cover. Results if you have other devices to install or remove, do so now. Otherwise, go to “completing the installation” on page 129. 128 system x3750 m4 types 8722 and 8733: installation and service guide.

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Dimm air baffle replacing the microprocessor air baffle this information provides instructions on how to replace the microprocessor air baffle. About this task to install the microprocessor air baffle, complete the following steps: procedure 1. Read the safety information and installation guidelines...

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Tray handle microprocessor and memory expansion tray power supply 2 3. Rotate the tray handle down until the tray is seated firmly and the handle is locked in place. 4. Slide power supply 2 back into the server. Replacing the fan cage assembly this information provides instructions on how to replace...

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2. Align the cover over the server (toward the rear of the server) until the cover edges slip into position over the chassis. Cover release latch top cover 3. Slide the cover toward the front of the server until the cover starts to engage on the server; then, press down on the cover release latch un...

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When you replace a device in the server, you might have to update the firmware that is stored in memory on the device or restore the pre-existing firmware from a cd or dvd image. The following list indicates where the firmware is stored: v uefi firmware is stored in rom on the system board. V imm2 f...

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Using the serverguide setup and installation cd this information provides instructions on how to use the serverguide setup and installation cd to configure the hardware. The serverguide setup and installation cd provides software setup tools and installation tools that are designed for your server. ...

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Using the setup utility this information provides instructions on how to use the setup utility to view and change settings. Use the unified extensible firmware interface (uefi) setup utility to perform the following tasks: v view configuration information v view and change settings for devices and i...

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Select this choice to maintain the optimal balance between performance and power consumption. The server generally produces the best performance per watt while it is in this mode. No bus speeds are derated in this mode. This is the default mode. - maximum performance mode select this choice to achie...

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The post event log contains the most recent error codes and messages that were generated during post. The system-event log contains post and system management interrupt (smi) events and all events that are generated by the baseboard management controller that is embedded in the integrated management...

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Attention: before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. See the safety information that begins on page “safety” on page vii. Do not change settings or move jumpers on any system-board switch or jumper blocks tha...

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The update xpress system pack installer this information provides an overview and instructions on how to use the update xpress system pack installer program. The update xpress system pack installer detects supported and installed device drivers and firmware in the server and installs available updat...

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The blue-screen capture feature captures the video display contents before the imm restarts the server when the imm detects an operating-system hang condition. A system administrator can use the blue-screen capture to assist in determining the cause of the hang condition. For more information about ...

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What to do next note: if you boot to the operating system while in the imm gui and the message “booting os or in unsupported os” is displayed under system status → system state , disable windows 2008 firewall or type the following command in the windows 2008 console. This might also affect blue-scre...

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Configuring the ethernet controller use this information for instructions on configuring the ethernet controller. The emulex be3 ethernet controller is integrated on the system board. It provides an interface for connecting to a 1 gbps or 10 gbps network and provides full-duplex (fdx) capability, wh...

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Results if your management server is connected to the internet, to locate and install updates and interim fixes, complete the following steps: 1. Make sure that you have run the discovery and inventory collection tasks. 2. On the welcome page of the ibm systems director web interface, click view upd...

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Locally: lan over usb use the information for instructions on how to update the uuid using the lan over usb method. Procedure to update the uuid, in the asu command-line interface, enter the following command: note: if you omit any optional parameter, the default value is used. If one or more defaul...

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Asu set system_prod_data.Sysencloseassettag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa --host ipaddress [--user userid ][--password password ] where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the server. 162 system x3750 m4 types 8722 and 8733: installation and service guide.

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When you contact ibm or an approved warranty service provider. For instructions for running dsa, see the dynamic system analysis installation and user's guide . To download the latest version of dsa code and the dynamic system analysis installation and user's guide , go to http://www.Ibm.Com/support...

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Undocumented problems if you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by ibm. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics ...

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V successful completion of post (see “post” on page 184 for more information) v successful completion of startup, which is indicated by a readable display of the operating-system desktop 3. Is there a readable image on the monitor screen? V no: find the failure symptom in “troubleshooting by symptom...

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3. Light path diagnostics panel 4. Memory modules 5. Microprocessors 6. Optical devices (cd or dvd) 7. Sas or sata drives see “running the dsa preboot diagnostic programs” on page 187 for more information on running the dsa preboot program on the server. V troubleshooting by symptom these tables lis...

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Note: you do not have to remove the server cover to view the leds on hard disk drives and power supplies. 172 system x3750 m4 types 8722 and 8733: installation and service guide.

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Table 22. Microprocessor and memory expansion tray leds leds description light path power led when this led is lit, it indicates that the capacitor on the microprocessor and memory expansion tray has sufficient power to light the error leds. Microprocessor and memory expansion tray board error led w...

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Table 23. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

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Table 23. Light path diagnostics panel leds (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 3, "parts listing", to determine which components are customer replaceable units (cru) and which components are...

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Table 24. Power-supply led descriptions and actions to correct detected problems (continued) power-supply leds description action notes ac dc error off off on no input power to the power supply or the power supply has detected an internal problem. V make sure that the power cord is connected to a fu...

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Program (as the asm event log). For more information about imm error messages, see appendix d, “integrated management module ii (imm2) error messages,” on page 493. V dsa event log: this log is generated by the dynamic system analysis (dsa) program, and it is a chronologically ordered merge of the s...

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Table 25. Methods for viewing event logs (continued) condition action the server is hung, and no communication can be made with the imm. Restart the server and press f2 to start dsa preboot and view the diagnostic event log (see “running the dsa preboot diagnostic programs” on page 187 for more info...

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Dsa editions this information describes the different editions of dsa that are available. Two editions of dynamic system analysis are available: v dsa portable dsa portable edition runs within the operating system; you do not have to restart the server to run it. It is packaged as a self-extracting ...

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Viewing the test log results and transferring the dsa collection this information provides instructions for viewing the test log results and transferring the dsa collection. To view the test log for the results when the tests are completed, click the success link in the status column, if you are run...

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Error messages this information describes where to go to find the uefi/post, imm, and dsa messages for the server. For the list of error codes and messages for uefi/post, imm2, and dsa results that are generated when a problem is detected, see appendix c, “uefi/post error codes,” on page 473, append...

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Hypervisor problems this information provides steps for solving hypervisor problems. Table 27. Symptoms and actions for hypervisor problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x...

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Table 29. Symptoms and actions for hard disk drive problems (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 215 to determine which compone...

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Intermittent problems this information provides steps for solving intermittent problems. Table 30. Symptoms and actions for intermittent problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, sy...

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Memory problems this information provides steps for solving memory problems. Table 32. Symptoms and actions for memory problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 type...

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Table 34. Symptoms and actions for monitor and video problems (continued) v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 215 to determine which compo...

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Power problems this information provides steps for solving power problems. Table 36. Symptoms and actions for power problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8...

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Table 38. Symptoms and actions for serverguide problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see chapter 5, “parts listing, system x3750 m4 types 8722 and 8733,” on page 215 to determine which components are customer...

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Universal serial bus (usb) port problems this information provides steps to solve universal serial bus (usb) port problems. Table 40. Symptoms and actions for usb problems v follow the suggested actions in the order in which they are listed in the action column until the problem is solved. V see cha...

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Solving undetermined problems this information provides steps for solving undetermined problems. About this task if dynamic system analysis (dsa) did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failu...

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V setup utility settings v operating-system control-file setup see appendix e, “getting help and technical assistance,” on page 841 for information about calling ibm for service. Recovering from a uefi update failure or uefi image corruption this information provides instructions on how to recoverin...

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Results in-band automated boot recovery method note: use this method if the board led on the light path diagnostics panel is lit and there is a log entry or booting backup image is displayed on the firmware splash screen; otherwise, use the in-band manual recovery method. 1. Boot the server to an op...

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Table 41. Parts listing, types 8722 and 8733 (continued) index description cru part number (tier 1) cru part number (tier 2) fru part number 11 pci express gen3 riser card assembly, x8 full-height, half-length 46c9742 13 backplane, 4x2.5-inch hot-swap sas/sata drive assembly 43v7070 14 backplane, 8x...

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Consumable parts this information describes consumable parts and provides a list of the parts. Consumable parts are not covered by the ibm statement of limited warranty. The following consumable parts are available for purchase from the retail store. Table 42. Consumable parts, type 8722 and 8733 in...

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Power cords this information provides a list of power cords supported for specific countries. For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords...

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224 system x3750 m4 types 8722 and 8733: installation and service guide.

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Removing and replacing consumable parts this information covers removing and replacing consumable parts. Replacement of consumable parts is your responsibility. If ibm installs a consumable part at your request, you will be charged for the installation. The illustrations in this document might diffe...

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Cover release latch top cover 3. Slide the cover toward the front of the server; then, press down on the cover release latch until it clicks into place. 4. Slide the server back into the rack cabinet until it latches. 5. Reconnect the external cables and power cords. Removing the bezel this informat...

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Removing and replacing tier 1 crus this information provides instructions for removing and replacing tier 1 crus. Replacement of tier 1 crus is your responsibility. If ibm installs a tier 1 cru at your request, you will be charged for the installation. The illustrations in this document might differ...

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Removing the dimm air baffle this information provides instructions on how to remove the dimm air baffle. About this task to remove the dimm air baffle, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installation guid...

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Removing an adapter this information provides instructions on how to remove an adapter. About this task to remove an adapter, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installation guidelines” on page 35. 2. Turn...

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Pci riser-card assembly adapter e. Close the adapter retention latch to secure the adapter in place. F. Install the riser-card assembly in the server (see “replacing a pci riser-card assembly” on page 284). 5. Connect any external cables to the adapter, if necessary. 6. Perform any configuration tas...

Page 256

Replacing 2.5-inch and 1.8-inch hot-swap drives this information provides instructions on how to replace 2.5-inch and 1.8-inch hot-swap drives. About this task the following notes describe the type of drives that the server supports and other information that you must consider when you install a dri...

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Removing a cd/dvd drive this information provides instructions on how to remove a cd/dvd drive. About this task to remove a cd/dvd drive, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installation guidelines” on page...

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Danger some laser products contain an embedded class 3a or class 3b laser diode. Note the following. Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Class 1 laser product laser klasse 1 laser klass 1 luokan ...

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Replacing the cd/dvd cable this information provides instructions on how to replace the cd/dvd cable. About this task to install the cd/dvd cable, complete the following cable: procedure 1. Read the safety information that begins on page “safety” on page vii and “installation guidelines” on page 35....

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Removing a memory module this information provides instructions on how to remove a memory module. About this task to remove a dual inline memory module (dimm), complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installati...

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V see “installing a memory module” on page 43 for notes and information that you must consider when you install dimms. For dimm population information, see “non-mirroring (independent mode)” on page 46, “memory mirroring” on page 46, and “memory sparing” on page 48. V confirm that the server support...

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Replacing the serveraid m1115 sas/sata controller for system x this information provides instructions on how to replace the serveraid m1115 sas/sata controller for system x. About this task note: for additional information and notes about installing adapters, see “installing an adapter” on page 70. ...

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Removing the serveraid m5110 sas/sata controller for system x this information provides instructions on how to remove the serveraid m5110 sas/sata controller for system x. About this task to remove the serveraid m5110 sas/sata controller, complete the following steps: procedure 1. Read the safety in...

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11. Turn on the peripheral devices and the server. Removing the serveraid m5120 sas/sata controller for system x this information provides instructions on how to remove the serveraid m5120 sas/sata controller for system x. About this task to remove a serveraid m5120 sas/sata controller, complete the...

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D. Reinstall the riser-card assembly onto the system board. E. Reconnect the cables to the adapter and to the cache card. 5. Replace the cover (see “replacing the server top cover” on page 227n). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on...

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Attention: some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. To install the adapter, complete the following steps: proced...

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Removing a usb embedded hypervisor flash device this information provides instructions on how to remove a usb embedded hypervisor flash device. About this task to remove a usb embedded hypervisor flash device, complete the following steps: procedure 1. Read the safety information and installation gu...

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Removing a 1400-watt or 900-watt hot-swap power supply this information provides instructions on how to remove a 1400-watt or 900-watt hot-swap power supply. About this task when you remove or install a hot-swap power supply, observe the following precautions. Statement 5 caution: the power control ...

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4. Removing a 1400-watt hot-swap power supply. A. Press and hold the orange release tab to the left. Grasp the handle and pull the power supply out of the server. 1400-watt power supply power supply release tab b. Set the power supply aside. C. Go to step 6 on page 265. 5. Removing a 900-watt hot-sw...

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Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a with one of these...

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8. Turn on the peripheral devices and the server. 9. Make sure that the ac power led and the dc power led on the power supply are lit, indicating that power is being supplied to the power supply through the power cord. During normal operation, both ac and dc power leds are lit. For other combination...

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Removing the fan cage assembly this information provides instructions on how to remove the fan cage assembly. About this task to remove the fan cage assembly, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installatio...

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Removing the ibm dual-port 10gb-t (copper) ethernet adapter or the ibm dual-port 10gb sfp+ (fibre) ethernet adapter this information provides instructions on how to remove the ibm dual-port 10gb-t (copper) ethernet adapter or the ibm dual-port 10gb sfp+ (fibre) ethernet adapter. About this task to r...

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To replace a ibm dual-port 10 gb-t (copper) ethernet adapter or the ibm dual-port 10 gb sfp+ (fibre) ethernet adapter, complete the following steps: note: the illustration in this document might differ slightly from your hardware. Procedure 1. Read the safety information that begins on page “safety”...

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Removing a raid cache card this information provides instructions for removing a raid cache card. About this task note: for additional information and notes about the adapters, see “installing an adapter” on page 70. To remove a raid cache card, complete the following steps: procedure 1. Read the sa...

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Raid cache card raid cache card connector release tab c. Gently press down on the center of the cache card until it is firmly seated into the connector. D. Reconnect the cache card cable to the battery or flash power module in the battery/flash power module tray. E. Continue to step 5 on page 279. 4...

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Force nmi button cmos battery procedure 1. Read the safety information and installation guidelines, see “safety” on page vii and “installation guidelines” on page 35. 2. Turn off the server (see “turning off the server” on page 22) and all attached peripheral devices. Disconnect all power cords; the...

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Force nmi button cmos battery procedure 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the new battery: a. Position the battery so that the positive (+) symbol is facing you. B. Place the battery into its socket, and press the battery p...

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Pci riser-card assembly (full height, half-length) 7. Remove the adapter, if necessary, from the pci riser-card assembly. 8. Set the adapter and pci riser-card assembly aside. Replacing a pci riser-card assembly this information provides instructions on how to replace a pci riser-card assembly. Abou...

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Tabs operator information panel 7. If you are instructed to return the operator information panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the operator information panel assembly this information provides instructio...

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Removing the usb/video tray assembly this information provides instructions on how to remove the usb/video tray assembly. About this task to remove the usb/video tray assembly, complete the following steps: procedure 1. Read the safety information and installation guidelines, see “safety” on page vi...

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Removing the power interposer for redundant power supply card assembly this information provides instructions on how to remove the power interposer for redundant power supply card assembly. About this task to remove the power interposer for redundant power supply card assembly, complete the followin...

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8. Lift the retention latch or latches on top of the backplane cage; then, rotate the backplane down and pull it out of the retention latch and remove it from the server. Retention latch drive backplane 9. If you are instructed to return the drive backplane, follow all packaging instructions, and us...

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8. Disconnect the combination power/configuration cable from the backplane assembly. If sas signal cables are attached to the drive backplane, disconnect them. 9. Lift up the spring release latch slightly while pushing the assembly from the back and slide the backplane assembly out the front of the ...

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Removing the 8x2.5-inch drive backplane with controller expander this information provides instructions on how to remove the 8x2.5-inch drive backplane with controller expander. About this task to remove 8x2.5-inch drive backplane with controller expander, complete the following steps: procedure 1. ...

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6. Reconnect the interposer cables to the other backplane. 7. Reconnect the long sas signal cables to the backplane and the system board that you disconnected them from earlier. 8. Reinstall the fan cage assembly (see “replacing the fan cage assembly” on page 271). 9. Reinstall the drives and filler...

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C. Gently lift the heat sink from the microprocessor. Attention: do not use any tools or sharp objects to lift the release levers on the microprocessor socket. Doing so might result in permanent damage to the system board. 9. After removal, place the heat sink on its side on a clean, flat surface. 1...

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V the server supports up to four intel xeon dual-core or quad-core microprocessors (two on the base system board and two on the optional microprocessor and memory expansion tray). See http://www.Ibm.Com/ systems/info/x86servers/serverproven/compat/us/ for a list of supported microprocessors. 1. Read...

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F. Press down on the center of the heat sink, then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one sid...

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8. Remove the heat sinks (see “removing a microprocessor and heat sink” on page 299 for information on how to remove the heat sinks). 9. Grasp the microprocessor and memory expansion tray front handle by the blue touch points and rotate it all the way up (this disengages the tray from the connectors...

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10. Turn on the peripheral devices and the server. Removing a 750-watt -48 volt to -60 volt dc power supply this information provides instructions for removing a 750-watt -48 v to -60 v dc power supply. About this task when you remove a 750-watt -48 v to -60 v dc power supply, observe the following ...

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2. Turn off the server (see “turning off the server” on page 22) and remove the peripheral devices cables, excluding the power supply cable. Disconnect all external cables from the server. Attention: when you handle static-sensitive devices, take precautions to avoid damage from static electricity. ...

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Caution: never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one ...

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Filler panel power supply release tab spacer spacer release tab 750-watt -48 volt dc power supply 5. Slide the power supply spacer into the bay until it snaps into place on the tabs that are on the side of the bay. 6. Grasp the handle on the rear of the power supply and slide the power supply forwar...

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Note: a. Remove the socket covers from the microprocessor frame brackets on the new system board and place them on the microprocessor sockets of the old system board that you are removing. B. Use an alcohol wipe to remove any thermal grease from the tabs on the microprocessor bracket frame on the ol...

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System board handles thumb screws 3. Slide the system-board toward the rear of the server to secure it in place. 4. Tighten the thumbscrews to secure the system board to the chassis. 5. Reinstall the dimms onto the system board (see “replacing a memory module” on page 247). 6. Reinstall the heat sin...

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Cabling the sas signal cables to the adapter and the backplane: 320 system x3750 m4 types 8722 and 8733: installation and service guide.

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Sas cable guide adapter sas signal cable 322 system x3750 m4 types 8722 and 8733: installation and service guide.

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Sas signal cable connectors sas signal cable sas cable guide cabling the combination power/configuration cable to the backplanes: 324 system x3750 m4 types 8722 and 8733: installation and service guide.

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8x1.8-inch backplane: backplane power connector backplane power/ configuration cable 326 system x3750 m4 types 8722 and 8733: installation and service guide.

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8x2.5-inch backplane with controller expander: configuration connector backplane power connectors backplane power configuration cables sas power connector cabling the raid cache card and battery or flash power module: 328 system x3750 m4 types 8722 and 8733: installation and service guide.

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Sas cable guide battery / flash power module tray battery / flash power module raid controller battery / flash power module cable 330 system x3750 m4 types 8722 and 8733: installation and service guide.

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Table 44. System power faults (continued) boot code message potential defective component corresponding imm event id corresponding imm log message 04 1_1v_pgood system board 80070603-0701ffff sensor mainbrd vrd has transitioned to non-recoverable. 05 1_2vaux_pgood system board 80070603-0701ffff sens...

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Table 44. System power faults (continued) boot code message potential defective component corresponding imm event id corresponding imm log message 2c cpu1_vpll_pgood system board 80070603-0701ffff sensor cpu1 vrd has transitioned to non-recoverable. 2d cpu2_vpll_pgood system board 80070603-0701ffff ...

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405-002-000 brcm:testeeprom test passed explanation: the test passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 405-003-000 brcm:testinternalmemory test passed explanation: the...

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405-800-000 brcm:testcontrolregisters test aborted explanation: the control registers test was canceled. Severity: warning serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 405-801-000 brcm:testmiireg...

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405-806-000 brcm:testloopbackphysical test aborted explanation: loopback testing at the physical layer was canceled. Severity: warning serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 405-807-000 brc...

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405-903-000 brcm:testinternalmemory test failed explanation: a failure was detected while testing internal memory. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Check component firmware level and upgrade if necessary...

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405-907-000 brcm:testleds test failed explanation: a failure was detected while verifying operation of the status leds. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Check component firmware level and upgrade if nece...

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218-004-000 brocade:externalethloopbacktest passed explanation: the test passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 218-005-000 brocade:serdesethloopbacktest passed expl...

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218-803-000 brocade:pciloopbacktest aborted explanation: the test was canceled. Severity: warning serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 218-804-000 brocade:externalethloopbacktest aborted ...

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218-902-000 brocade:serdesloopbacktest failed explanation: a failure was detected during the loopback test. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper le...

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218-906-000 brocade:internalloopbacktest failed explanation: a failure was detected during the loopback test. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper ...

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089-801-000 cpu stress test aborted explanation: cpu stress test aborted. Internal program error. Severity: warning serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Turn off and restart the system. 2. Make sure that the dsa diagnostic ...

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Dsa emulex adapter test results the following messages are generated when you run the emulex adapter test. 516-000-000 elxucna: nic mac loopbacktest passed explanation: the test passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links: v ibm support webs...

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516-900-000 elxucna: nic mac loopbacktest failed explanation: a failure was detected during the loopback test at the mac layer. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Check component firmware level and upgrade...

Page 378

401-801-000 exa port ping test aborted explanation: exa port ping test aborted. Unable to get device base address. Severity: warning serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect a...

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217-800-000 hdd test aborted explanation: hdd test aborted. The test was canceled. Severity: warning serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that hard drive supports self t...

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406-003-000 ianet:interrupts test passed explanation: the test passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 406-004-000 ianet:loopback test passed explanation: the test pa...

Page 384

406-804-000 ianet:loopback test aborted explanation: loopback test was canceled. Severity: warning serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 406-900-000 ianet:registers test failed explanation...

Page 386

406-904-000 ianet:loopback test failed explanation: a failure was detected during the loopback test. Severity: error serviceable: yes recoverable: no automatically notify support: no user response: complete the following steps: 1. Check the ethernet cable for damage and ensure correct cable type and...

Page 388

408-000-000 mlnx:mlnx_diagnostictestethernetport test passed explanation: port test passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links: v ibm support website v latest level of dsa v latest level of bmc/imm 408-001-000 mlnx:mlnx_diagnostictestibport...

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Dsa memory isolation test results the following messages are generated when you run the memory isolation test. 201-000-000 standalone memory test passed explanation: quick/full memory test all cpus passed. Severity: event serviceable: no recoverable: no automatically notify support: no related links...

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201-811-001 standalone memory test aborted explanation: unable to locate smbios key "_sm_". Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each actio...

Page 394

201-812-001 standalone memory test aborted explanation: memory test is not supported for this system. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after ...

Page 396

201-813-001 standalone memory test aborted explanation: chipset error: can not turn off ecc error reporting in cpu. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try t...

Page 398

201-814-001 standalone memory test aborted explanation: chipset error: can not disable scubbing feature for cpu. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the ...

Page 400

201-815-001 standalone memory test aborted explanation: program error with quick memory menu option selection. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the te...

Page 402

201-816-001 standalone memory test aborted explanation: program error with full memory menu option selection. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the tes...

Page 404

201-818-001 standalone memory test aborted explanation: unable to locate smbios key "_sm_". Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each actio...

Page 406

201-819-001 standalone memory test aborted explanation: the start-end address ranges in the restricted area of the memory. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time an...

Page 408

201-820-001 standalone memory test aborted explanation: memory upper limit is less than 16 mbytes. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after eac...

Page 410

201-821-001 standalone memory test aborted explanation: variable range mtrr registers are larger than fixed range mtrr registers. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a ...

Page 412

201-822-001 standalone memory test aborted explanation: invalid mtrr service request. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. ...

Page 414

201-824-001 standalone memory test aborted explanation: node interleave feature must be off. Go to setup and disable node interleave option and then re-run the test. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Per...

Page 416

201-826-001 standalone memory test aborted explanation: bios: memory controller has been disabled. Go to setup and enable memory controller. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentione...

Page 418

201-827-001 standalone memory test aborted explanation: bios: ecc function has been disabled by bios. Go to setup and enable ecc generation. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentione...

Page 420

201-844-001 standalone memory test aborted explanation: chipset error: problem in masking msr machine check control mask registers. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at ...

Page 422

201-845-001 standalone memory test aborted explanation: chipset error: problem clearing msr machine check control registers. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time ...

Page 424

201-859-001 standalone memory test aborted explanation: invalid xsecsrat type. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the ...

Page 426

201-860-001 standalone memory test aborted explanation: no oem0 type 1 found. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the p...

Page 428

201-861-001 standalone memory test aborted explanation: no srat type 1 found. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the p...

Page 430

201-862-001 standalone memory test aborted explanation: no oem1 structure found. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If th...

Page 432

201-863-001 standalone memory test aborted explanation: no ibmerror key in oem1 structure. Severity: warning serviceable: no recoverable: no automatically notify support: no user response: complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action...

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