Iconix HD-RH1 User Manual - page 46
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LIMITED PRODUCT WARRANTY
Iconix Video, Inc., (“Iconix”), makes the following limited warranties with regard to the HD-RH1 3CCD Camera (the "Product"). These limited
warranties extend only to the purchaser who first uses the camera (hereinafter "Purchaser").
One (1) Year Limited Warranty of Labor and Parts: ICONIX warrants the Product against defects in material or workmanship for its normal,
useful life or for one (1) year from the date of purchase. If ICONIX determines the product to be defective in materials or workmanship, ICONIX
will repair or replace the product at no charge or, at ICONIX's sole discretion, refund the purchase price shown on your receipt. ICONIX is not
obligated to provide a substitute unit during the warranty period or at any time. If, after investigation, ICONIX determines that the reported
problem was not covered by the warranty, Purchaser shall pay ICONIX for the cost of investigating the problem at its then prevailing per incident
billable rate. No repair or replacement of any Product or part thereof shall extend the warranty period as to the entire Product. The specific
warranty on the repaired part only shall be in effect for a period of ninety (90) days following the repair or replacement of that part or the
remaining period of the Product warranty, whichever is greater.
Exceptions to Limited Warranty: ICONIX shall have no liability or obligation to Purchaser with respect to any Product requiring service during
the warranty period which is subjected to any of the following: abuse, improper use: negligence, accident, modification, failure of the end-user to
follow the operating procedures outlined in the user's manual, attempted repair by non-qualified personnel; operation of the Product outside of the
published environmental and electrical parameters, or if such Product's original identification (trademark, serial number) markings have been
defaced, altered, or removed. All software and accompanying documentation furnished with, or as part of the Product is furnished “AS IS” (i.e.,
without any warranty of any kind), except where expressly provided otherwise in any documentation or license agreement furnished with the
Product.
Exclusive Remedy: Acceptance: Purchaser's exclusive remedy and ICONIX's sole obligation is to supply (or pay for) all labor necessary to repair
any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts. If
repair or replacement fails to remedy the defect, then, and only in such event, shall ICONIX refund the purchase price for such Product. Failure to
make a claim as set forth hereinabove or continued use of the Product shall constitute an unqualified acceptance of such Product and a waiver by
Purchaser of all claims thereto.
Owner’s Manual: You should read the Owner’s Manual thoroughly before operating this Product. Before seeking warranty service, you should
check the troubleshooting guide in the Owner’s Manual and follow the instructions carefully to correct the problem.
Your Responsibilities: This Limited Warranty is subject to the following conditions: (1) You must provide the bill of sale or proof of purchase
showing that you are the Original End User/Purchaser and verifying that the Product is still within the one (1) year warranty period at the time that
warranty service is required; (2) You must notify ICONIX within fourteen (14) days of discovering that the Product does not perform in
accordance with specifications during the Limited Warranty period and all claims must be made within the Limited Warranty period; (3) All
warranty servicing of this product must be made by ICONIX or an Authorized Service Provider; and (4) You must pack the Product in its original
carton using the original packing material or similar packing affording an equal degree of protection. Failure to pack the Product in anything other
than the original packing carton and materials may result in damage to Product during shipment and void the Warranty.
DISCLAIMERS:
ALL OTHER EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SOME
STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IF THIS PRODUCT IS NOT IN GOOD WORKING
ORDER AS WARRANTED ABOVE, YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OR REPLACEMENT OF THE
PRODUCT. IN NO EVENT WILL ICONIX OR ANY ASP BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT. THIS LIMITATION APPLIES TO DAMAGES OF ANY KIND, INCLUDING
ANY DIRECT OR INDIRECT DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER SPECIAL, INCIDENTAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, WHETHER FOR BREACH OF CONTRACT, TORT OR OTHERWISE, OR WHETHER ARISING OUT OF
THE USE OF OR INABILITY TO USE SUCH PRODUCT, EVEN IF ICONIX OR AN ASP HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES OR OF ANY CLAIM BY ANY OTHER PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR SOME PRODUCTS, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. THIS LIMITED WARRANTY SHALL BE VOID IF THE PRODUCT OR
PARTS HAVE BEEN SUBJECTED TO MISUSE, ABUSE, ACCIDENT, IMPROPER INSTALLATION, IMPROPER MAINTENANCE, OR
USE IN VIOLATION OF ICONIX’S WRITTEN INSTRUCTIONS, OR WHERE THE PRODUCT HAS BEEN OPENED, ALTERED OR
MODIFIED WITHOUT ICONIX’S PRIOR AUTHORIZATION, OR UPON THE REMOVAL OR ALTERATION OF ICONIX’S FACTORY
SERIAL NUMBER. SERVICE CHARGES FOR PRODUCT INSTALLATION, SET UP AND ADJUSTMENT OF CONTROLS ARE NOT
COVERED BY THIS LIMITED WARRANTY.
How to Obtain Warranty Service: To obtain warranty service, Purchaser must: (1) Contact ICONIX or an ASP for warranty service within
fourteen (14) days after the Product fails to perform in accordance with specifications; (2) Obtain an RMA number from Iconix which authorizes
you to ship the Product to Iconix or an ASP; (3) Securely pack the Product as described above, mark the label and shipping documents of the