J5 Create NEWPORT STATION User Manual - page 41
41
TECHNICAL SUPPORT
If you have any issue using this product please follow instruction below before returning
this product to the store.
1. The User Manual
It contains the detail instruction and troubleshooting section. Many common issues
can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest software for
your device. If you are still experiencing the same issue, you can submit a
description of your problem via email
service@j5create.com
. Our j5 create
technical service support team will reply to you within the next 24 business hours.
3. Telephone Support
Please feel free to call us at 888-689-4088 and one of our support technicians will be
happy to assist you
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4088
Email: service@j5create.com
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T Monday-
Friday for further assistance.