Jacuzzi THE SANTINA Owner's Manual - Troubleshooting Guide
* Note: The skills and tools necessary for the safe repair of this spa require the services of qualified service
personnel. Contact your Jacuzzi Whirlpool Bath Authorized Service Agent or Dealer.
PROBLEM
REMEDY
PROBABLE CAUSE
A. Turn on circuit breakers. Reset GFCI.
B. Wait 60 seconds, system will
be restored automatically.
C. Reset button on heater after water has
cooled. See *Note if switch continues
to trip.
A. No power to heater.
B. Heater mode not selected.
C. Thermostat set lower
than water temperature.
D. High temperature safety
switch tripped.
E. Flow switch not operating.
F. Abnormally low water flow.
G. Heater relay not operating.
H. Heater element failure.
A. Element malfunction.
B. Relay malfunction.
A. *
B. *
5. Abnormal water usage.
6. Low water flow from jets.
3. Heater not functioning but
the heater light on.
A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High content of solids in
water.
G. Filter motor plug not
connected to System Control
Module.
A. Normal operation in FILTER,
HTR/FLTR or AIR mode.
B. Low water level.
C. Clogged or blocked suction
strainer or skimmer basket.
D. Dirty filter.
E. Adjustable jet partially closed.
A. Clean strainer/skimmer basket.
B. Clean or replace.
C. See "Chemistry" section.
D. Run filter.
E. See "Maintenance" section.
F. Use clarifier or drain and refill
spa.
G. Check filter motor connection
on System Control Module.
A. Leak in suction line,
discharge line, or
connections.
B. Excessive evaporation
and/or splashing.
A. Select JETS mode for maximum
flow.
B. Fill to water level indicator mark
on skimmer/filter frame.
C. Clean strainers or skimmer baskets.
D. Clean or replace.
E.. Open jet.
A. Repair leak.
B. Use rigid spa cover; lower
thermostat setting.
4. Water not clean.
17
1. Control Switches do not
respond.
2. Heater not functioning.
A. No power to the unit.
B. Actuated too rapidly.
C. High Temperature Safety
Switch is tripped.
A. Check house circuit breaker and
GFCI.
B. Select HEATER/FILTER mode.
C. Turn to desired temperature.
D. Reset button on heater after
water has cooled; see *Note if
switch continues to trip.
E. Check flow switch and plug in con-
nection on System Control Module.
F. See problem No. 6 below.
G. *
H. *