Jay-tech DS100 User Manual - Problem: Blurry Images

II. Please unplug the USB, and then reconnect the scanner to 

computer to see if driver updates with successful connection.

III. Please try to connect to the computer's other USB port, 

because the electrical characteristics of the different USB 

ports may be different.

IV. If the above operation is still invalid, please check whether the 

operation system has installed other OVT driver, they may 

have conflicts. Please remove the other OVT drivers and then 

install our driver again. 

V. If there is no OVT Scanner under Device Manager/Imaging 

devices, but with USB camera, Please install the driver 

manually.

VI. If the above operation is still invalid, please uninstall the half-

installed driver firstly and restart computer to try to reinstall the 

driver.

Problem: Blurry images

Solution: Please  ensure  that  the  work  space  you  are  using  is 

stable and does not have any moving objects on. Even 

the  slightest  vibrations  can  corrupt  the  images.  Also 

make  sure  there  are  no  dust  particles  or  hairs  on  your 

slides when putting them in your scanner. You can also 

clean  the  lens  of  the  scanner  using  the  cleaning  brush 

provided.

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