Jenn-Air 720-0062-LP User Manual - Trouble Shooting
CARE & MAINTENANCE OF SIDE BURNER
SIDE BURNER CLEANING:
Clean the exterior of the burner with a wire brush. Clear any clogged burner ports with a straightened paper clip.
Never enlarge the burner ports. Never use a wooden toothpick as it may break off and clog the port.
STAINLESS STEEL:
There are many different stainless steel cleaners available. Always use the mildest cleaning procedure first,
scrubbing in the direction of the grain. Do not use steel wool, as it will scratch the surface. To touch up
noticeable scratches in the stainless steel, sand very lightly with dry 100 grit sand paper in the direction of the
grain.
SIDE BURNER GRATE:
The top burner grate is stainless steel. To avoid burns do not clean a hot grate. They may be wiped while in
place with hot, soapy water, rinsed and wiped dry. Never immerse a hot grate in water.
TROUBLE SHOOTING
SPIDER AND INSECT WARNING!!!
Spiders and insects can nest in the burners of the
grill and cause the gas to flow from the front of the
burner. This is a very dangerous condition, which
can cause a fire to occur behind the valve panel,
thereby damaging the grill and making it unsafe to
operate.
WHEN TO LOOK FOR SPIDERS
You should inspect the burners at least once a year
or immediately after any of the following conditions
occur:
1. The smell of gas in conjunction with the burner
flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the
following checklist before contacting your dealer for
service. You may save the cost of a service call.
CHECK LIST
PROBLEMS WHAT
TO
DO
Grill won’t light when the control
knob is rotated.
Check to see if LP tank is empty.
Clean wire(s) and/or electrode by rubbing with alcohol and clean
swab.
Wipe with dry cloth.
Make sure the wire is connected to electrode assembly.
Do other burners on the unit operate?
Check to see if other burners operate. If so, check the gas orifice on
the malfunctioning burner for an obstruction.
Burner flame is yellow or orange,
in conjunction with the odor of
gas.
Call our customer service line 1-800-554-5799.
Low heat with knob in “HI”
position.
Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low, does the orifice or burner
need cleaning?
Is the gas supply, or gas pressure low?
Is the grill being preheated for 15 minutes?
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