Karaoke Warehouse Player 2000 User Manual - page 16
I N F O R M A T I O N S E R V I C E
SHIPPING DAMAGE
SERVICE
If the shipping carton is found to be damaged, notify the delivery company
immediately. Save the damaged carton as evidence for the delivery
company to inspect. It is the responsibility of the consignee to file a claim
with the delivery company for any damaged that occurs during shipping.
In the case that the shipping carton is in good condition but the unit is
damaged or defective, call at 800-979-3316.
If the equipment needs factory service, call at 800-979-3316 for a Return
Authorization number (RA number) and the address of the authorized
service representatives. Insure and ship the product, prepaid, in its original
carton along with proof of purchase in the form of a bill of sale or receipted
invoice to the above address. Please clearly write the RA number on the
shipping carton. Also enclose a note describing the problem along with any
other helpful information such as where and how the unit was used.